1) There were many missing V2 files > post a new V2 share link
Please uninstall all non-Microsoft AV software and post a new V2 share link
support.eset.com
Some of the findings:
a) Three unexpected shutdowns and restarts
b) No reported BSOD
c) Possible drive problems
d) Hangs related to GPU
2) Post a link for the computers drivers / BIOS
3) Run Tuneup plus > post a share link
Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
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Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com
4) Run Disk partition information > post a share link
Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
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5) Run get powercfg > post a share link
Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
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6) Reinstall:
igfxn igfxn c:\windows\system32\driverstore\filerepository\iigd_dch.inf_amd64_50491fb294f8338f\igdkmdn64.sys
Code:
Name Intel(R) Iris(R) Xe Graphics
PNP Device ID PCI\VEN_8086&DEV_46A6&SUBSYS_30248086&REV_0C\3&11583659&0&10
Adapter Type Intel(R) Iris(R) Xe Graphics Family, Intel Corporation compatible
Adapter Description Intel(R) Iris(R) Xe Graphics
Adapter RAM 1,00 GB (1.073.741.824 bytes)
Installed Drivers <>,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_50491fb294f8338f\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_50491fb294f8338f\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_50491fb294f8338f\igd12umd64.dll
Driver Version 31.0.101.3729
INF File oem77.inf (iADLPD_w10_DS section)
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\IIGD_DCH.INF_AMD64_50491FB294F8338F\IGDKMDN64.SYS (31.0.101.3729, 44,22 MB (46.364.192 bytes), 25/01/2024 05:31)
7) Run HD Tune (free or trial version) (all drives)
Post images or share links for results on these tabs:
a) Health
b) Benchmark
c) Full error scan
8) Run Sea Tools for Windows Long Generic test (all drives) > post images or share links
9) Run chkdsk /b /v (all drives) using the syntax: chkdsk /b /v C: or chkdsk /b /v D: or chkdsk /b /v E:
Make sure that the Windows drive runs overnight while sleeping.
C:\WINDOWS\system32>chkdsk /b /v
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)
Type: y
Reboot as needed.
10) After completing all chkdsk /b /v run chkdsk from event viewer:
Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
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11) These steps / tests can run overnight while sleeping:
a) HD Tune Full error scan
b) Sea Tools for Windows Long Generic test
c) Chkdsk /b /v
Code:
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 1744.5 GB
Total Space: 1906.9 GB
File System: NTFS
Model: PNY CS900 2TB SSD
Drive: D:
Free Space: 1417.6 GB
Total Space: 1953.5 GB
File System: NTFS
Model: ADATA LEGEND 710
Drive: E:
Free Space: 8863.1 GB
Total Space: 11444.0 GB
File System: NTFS
Model: Seagate Expansion HDD SCSI Disk Device
