Unknown USB Device (device descriptor request failed)

USB\VID_0000&PID_0002\7&2DFA489E&0&2
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.
Universal Serial Bus controllers
(Standard USB Host Controller)
Port_#0002.Hub_#0004

Windows 11

I've already checked with my System/Motherboard Maker for updated BIOS, chipset drivers, and all USB drivers 5 times to no avail.

FreeBooter said:

How to Fix Code 43 Errors

How to fix a Code 43 error—"Windows has stopped this device because it has reported problems." A hardware problem is often the issue.

www.lifewire.com

Click to expand...

I followed that, but I prefer internal PCI style USB hubs to external,
I've got an external doing the job ATM, and it still doesn't fix the issue

Do have anything other than the keyboard and mouse plugged into the USB ports? Disconnect everything from the USB ports except the mouse. If you still get the error, try plugging the mouse into different USB ports. I'm thinking a USB device has failed or the motherboard has a problem. Another possibility is a Windows update could be causing the problem.

Everything is plugged into 2 7port USB 3.o ports....
I'm just trying to troubleshoot and save the internal USB 3.0's that I had for 1 year
they seam to have failed after I upgraded to Win 11 and the via drivers don't seam compatible and the card makers never update their drivers, seamed they build a POS card sold it, then abandoned it

Try running the Hardware and Device troubleshooter. Open Windows Terminal and copy and paste this,

msdt.exe -id DeviceDiagnostic

Yeah, msdt.exe -id DeviceDiagnostic found the issue but after the requested restart nothing has changed, issue persists

This is for Windows 10 but worth a read unless you've tried them all....

Made those changes but no real change

It looks like a hardware misconfiguration or motherboard failure. Try to reset all BIOS settings to default; if no effect, then disconnect power cord, remove the lithium cell (usually CR2032) for ~5 min, then insert it again and select the default or most safe settings in BIOS.

P.S. Look first at possible conflicts, if you haven't done it yet: System Information > Hardware Resources > Conflicts

Yeah, none of that did anything to help but thanks anyway, i removed the 3.0 expansion USB cards and the issue went away