Solved USB3 & 3.1 suddenly gone very slow, tried everything!


lafargeotte

lafargeotte

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Hi Guys,

Desktop PC running Windows 11 23H2.

All of a sudden ALL of my USB3 ports (2 on front, 6 on back) are on a go slow, slower than USB2 speeds. The disks are SSDs, and no matter which port they are in they now run very slow, each disk (4 of them).
Been running fine since I had the machine, a few years ago.
BIOS has been set for many years for USB3 (and not updated for about 6 months) so nothing to do with this since it only started yesterday.
Box checked for better performance in device manager.
Uninstalled all the ports, reinstalled.
All drivers up to date.
All disks checked.

Anything else I should do?

TIA.
 
Windows Build/Version
Windows 11 Pro x64 23H2 Build 22631.4169, AMD Ryzen 5 2600, Asus PRIME B350M-A

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Windows 11 25H2AMD Ryzen 5 1600 - 6 Core24GBNvidia 1030GT
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AMD Ryzen 5 1600 - 6 Core
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SAMSUNG MZVLQ1T0HALB-000H1
lafargeotte said:
All of a sudden ALL of my USB3 ports (2 on front, 6 on back) are on a go slow, slower than USB2 speeds. The disks are SSDs, and no matter which port they are in they now run very slow, each disk (4 of them).
Click to expand...
By any chance are the ports into which you are connecting the SSDs USB Type A ports and is there either an adapter or a cable involved that adapts USB-C to Type A? I'll explain why I am asking if that is the case.

Image4.jpg
 

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    Win11 Pro 25H2 (RTM+)Intel i7-14650HX32 GBNo GPU - Built-in Intel Graphics
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    Win11 Pro 25H2 (RTM+)
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    Intel i7-14650HX
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    Win11 Pro 25H2 (RTM+)Intel i7-1255U16 GBIntel Iris Xe Graphics
    Operating System
    Win11 Pro 25H2 (RTM+)
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    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
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    Intel i7-1255U
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hsehestedt said:
By any chance are the ports into which you are connecting the SSDs USB Type A ports and is there either an adapter or a cable involved that adapts USB-C to Type A? I'll explain why I am asking if that is the case.

View attachment 109967
Click to expand...
No, just usual USB A connections.
 

My Computer My Computer

At a glance

Windows 11 25H2AMD Ryzen 5 1600 - 6 Core24GBNvidia 1030GT
OS
Windows 11 25H2
Computer type
PC/Desktop
Manufacturer/Model
Custom Build
CPU
AMD Ryzen 5 1600 - 6 Core
Motherboard
Asus
Memory
24GB
Graphics Card(s)
Nvidia 1030GT
Sound Card
On Board
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Iiyama24
GusGhanem said:
Where do you get your drivers from? Do you have this chipset driver:

[DRIVERS] AMD Chipset/RAID (3xx/4xx/5xx/6xx/8xx)

Hi everyone, - AMD Chipset Drivers : Package : 8.08.12.551 WHQL [12/08/2026] | Download : Link Install/Update Process : Launch "CHIPSET_AMD_vx.xx.xx.xxx.exe" - AMD RAID Drivers (Drivers Only) : Drivers - 6xx/8xx : 9.3.3.329 WHQL [16/03/2026] | Download : Link Drivers - 3xx/4xx/5xx/TRX40 ...
www.elevenforum.com www.elevenforum.com
AMD Chipset Drivers :

Package : 6.08.22.137 WHQL [22/08/2024]

Since you have an ASUS motherboard
Click to expand...
Yes, they are installed.
 

My Computer My Computer

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Windows 11 25H2AMD Ryzen 5 1600 - 6 Core24GBNvidia 1030GT
OS
Windows 11 25H2
Computer type
PC/Desktop
Manufacturer/Model
Custom Build
CPU
AMD Ryzen 5 1600 - 6 Core
Motherboard
Asus
Memory
24GB
Graphics Card(s)
Nvidia 1030GT
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Iiyama24
One more question: Did all 4 disks become slow starting at the same point in time or did it start with one disk becoming slow, then later on another becoming slow, etc?
 

My Computers My Computers

System One System Two

  • At a glance

    Win11 Pro 25H2 (RTM+)Intel i7-14650HX32 GBNo GPU - Built-in Intel Graphics
    OS
    Win11 Pro 25H2 (RTM+)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acemagic
    CPU
    Intel i7-14650HX
    Memory
    32 GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    Varies as machine will often be moved to locations with different monitors
    Screen Resolution
    Varies
    Hard Drives
    1 x 1TB Gen 4 NVMe SSD
    PSU
    120W Power Brick
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender

  • At a glance

    Win11 Pro 25H2 (RTM+)Intel i7-1255U16 GBIntel Iris Xe Graphics
    Operating System
    Win11 Pro 25H2 (RTM+)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Keyboard
    Backlit, spill resistant keyboard
    Mouse
    Buttonless Glass Precision Touchpad
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
hsehestedt said:
One more question: Did all 4 disks become slow starting at the same point in time or did it start with one disk becoming slow, then later on another becoming slow, etc?
Click to expand...
I am not sure there is a definitive answer to that.
Yesterday, my main back up disk started going slow, they I tried the others, and they were so also, but they are used less often.
That said, when first copying they are 400MB/s speed, but after 20 seconds the speed drops to between 50 and 80 MB/s.
 

My Computer My Computer

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Windows 11 25H2AMD Ryzen 5 1600 - 6 Core24GBNvidia 1030GT
OS
Windows 11 25H2
Computer type
PC/Desktop
Manufacturer/Model
Custom Build
CPU
AMD Ryzen 5 1600 - 6 Core
Motherboard
Asus
Memory
24GB
Graphics Card(s)
Nvidia 1030GT
Sound Card
On Board
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Iiyama24
This is not going anywhere unless you quote some specs and data.

1. USB A, would normally be USB 3.2 Gen 1.
2. SSD enclosure specs.
3. SSD specs.

What speeds are you seeing, exact numbers ?

The max speed is usually in that order as well from slowest to fastest hardware.

Whatever you connect is limited to the slowest hardware component.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11

My Computer My Computer

At a glance

Windows 11 25H2AMD Ryzen 5 1600 - 6 Core24GBNvidia 1030GT
OS
Windows 11 25H2
Computer type
PC/Desktop
Manufacturer/Model
Custom Build
CPU
AMD Ryzen 5 1600 - 6 Core
Motherboard
Asus
Memory
24GB
Graphics Card(s)
Nvidia 1030GT
Sound Card
On Board
Monitor(s) Displays
Iiyama24
use the Task Manager and look at what is taking up the resources, how much etc...
 

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Win11i9-1390064 GBNvidia RTX 5070 TI OC
OS
Win11
Computer type
PC/Desktop
Manufacturer/Model
Asus Home built
CPU
i9-13900
Motherboard
ASUS Strix Z790-H
Memory
64 GB
Graphics Card(s)
Nvidia RTX 5070 TI OC
Monitor(s) Displays
Sony 55"
Hard Drives
SSD
PSU
850 watt EVGA
Case
Cooler Master Haf 932
Cooling
CoolerMaster
Keyboard
RedDragon
Mouse
CoolerMaster
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300/300
Antivirus
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VR, Virtual Reality
lafargeotte said:
when first copying they are 400MB/s speed, but after 20 seconds the speed drops to between 50 and 80 MB/s.
Click to expand...
I don't want to make assumptions, but there are some SSDs that will behave exactly that way and there is not a thing that can be done about it. This happens when the cache is exceeded. This tends to be on el cheapo SSDs.

However, it sounds like you know for a fact that this is abnormal for your drives.

One more thing to try:

Select any drive, right-click, choose properties. Go to the Tools tab, click on Optimize. Select all SSDs, then Optimize all.

Image1.jpg

Image2.jpg

Wait a while - I would give it a good 15 minutes to get a fair test. Test those drives again to see if performance is any better.
 

My Computers My Computers

System One System Two

  • At a glance

    Win11 Pro 25H2 (RTM+)Intel i7-14650HX32 GBNo GPU - Built-in Intel Graphics
    OS
    Win11 Pro 25H2 (RTM+)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acemagic
    CPU
    Intel i7-14650HX
    Memory
    32 GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    Varies as machine will often be moved to locations with different monitors
    Screen Resolution
    Varies
    Hard Drives
    1 x 1TB Gen 4 NVMe SSD
    PSU
    120W Power Brick
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender

  • At a glance

    Win11 Pro 25H2 (RTM+)Intel i7-1255U16 GBIntel Iris Xe Graphics
    Operating System
    Win11 Pro 25H2 (RTM+)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Keyboard
    Backlit, spill resistant keyboard
    Mouse
    Buttonless Glass Precision Touchpad
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
also, each drive manufacture has their own drive software to run tests, plus all the utilities for drives...
 

My Computer My Computer

At a glance

Win11i9-1390064 GBNvidia RTX 5070 TI OC
OS
Win11
Computer type
PC/Desktop
Manufacturer/Model
Asus Home built
CPU
i9-13900
Motherboard
ASUS Strix Z790-H
Memory
64 GB
Graphics Card(s)
Nvidia RTX 5070 TI OC
Monitor(s) Displays
Sony 55"
Hard Drives
SSD
PSU
850 watt EVGA
Case
Cooler Master Haf 932
Cooling
CoolerMaster
Keyboard
RedDragon
Mouse
CoolerMaster
Internet Speed
300/300
Antivirus
Defender
Other Info
VR, Virtual Reality
I would also love to see a benchmark such as CrystalDiskMark run against at least one of these drives.
 

My Computers My Computers

System One System Two

  • At a glance

    Win11 Pro 25H2 (RTM+)Intel i7-14650HX32 GBNo GPU - Built-in Intel Graphics
    OS
    Win11 Pro 25H2 (RTM+)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acemagic
    CPU
    Intel i7-14650HX
    Memory
    32 GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    Varies as machine will often be moved to locations with different monitors
    Screen Resolution
    Varies
    Hard Drives
    1 x 1TB Gen 4 NVMe SSD
    PSU
    120W Power Brick
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender

  • At a glance

    Win11 Pro 25H2 (RTM+)Intel i7-1255U16 GBIntel Iris Xe Graphics
    Operating System
    Win11 Pro 25H2 (RTM+)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Keyboard
    Backlit, spill resistant keyboard
    Mouse
    Buttonless Glass Precision Touchpad
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
Helmut said:
This is not going anywhere unless you quote some specs and data.

1. USB A, would normally be USB 3.2 Gen 1.
2. SSD enclosure specs.
3. SSD specs.

What speeds are you seeing, exact numbers ?

The max speed is usually in that order as well from slowest to fastest hardware.

Whatever you connect is limited to the slowest hardware component.
Click to expand...

hsehestedt said:
I would also love to see a benchmark such as CrystalDiskMark run against at least one of these drives.
Click to expand...
The disks concerned are in two docking stations, and after changing the Power settings for the USBs in Control Panel, three of the four disks returned to normal, but one still is very slow writing (see screenshots).
The SSD with the problem is a Crucial BX500 2GB, new. I checked it with Crucial Storage Executive and CrystalDiskInfo, and both show it as fine.
So, what could be the problem, a bad disk?1gb.jpg2gb.jpg500.jpg900.jpg
 

My Computer My Computer

At a glance

Windows 11 25H2AMD Ryzen 5 1600 - 6 Core24GBNvidia 1030GT
OS
Windows 11 25H2
Computer type
PC/Desktop
Manufacturer/Model
Custom Build
CPU
AMD Ryzen 5 1600 - 6 Core
Motherboard
Asus
Memory
24GB
Graphics Card(s)
Nvidia 1030GT
Sound Card
On Board
Monitor(s) Displays
Iiyama24
Update:

I contacted Crucial Support.
It turns out that this disk does not support copying large files at high speed, yes really an SSD that can't do high speed!
Something to do with the cache.

So I am returning the disk and getting the MX500, which does support copying large files.
 

My Computer My Computer

At a glance

Windows 11 25H2AMD Ryzen 5 1600 - 6 Core24GBNvidia 1030GT
OS
Windows 11 25H2
Computer type
PC/Desktop
Manufacturer/Model
Custom Build
CPU
AMD Ryzen 5 1600 - 6 Core
Motherboard
Asus
Memory
24GB
Graphics Card(s)
Nvidia 1030GT
Sound Card
On Board
Monitor(s) Displays
Iiyama24
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