Win11 Pro suddenly unable to connect to internet


Birk

Well-known member
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7:17 PM
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319
OS
Win11 Pro
My Win11 Pro desktop system suddenly became unable to connect to the internet.. This happened after I powered down from a normal online session and then powered back on several hours later. The system is up to date and recently passed an SFC run with no problems. Things I've tried with no luck:
1. Verified that my router was OK and allowed my Win11 Home laptop to connect OK using both WiFi and Ethernet cable
2. Switched Ethernet cable from laptop to desktop - no help
3. Switched desktop from Ethernet to WiFi - no help
4. Ran sfc /scannow - it made some corrections, but no change after reboot

I figured an Inplace Update would be a good idea, but stopped when I realized I'd have to use my laptop to download the ISO file, and laptop runs Win11 Home. The wording on the ISO download screen suggested it would be the same version as currently running on the laptop. So I did not get the ISO.

Am I in one of those Catch-22 situations where you need a broken machine to fix itself, but the thing that's broke is what you need to get the fix? Or am I missing something simple?
 

My Computer

System One

  • OS
    Win11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    BeeLink SER Mini
    CPU
    AMD Ryzen 5 5500U
    Motherboard
    BeeLink SER
    Memory
    16 GB
    Graphics Card(s)
    Radeon 2100
    Sound Card
    none
    Monitor(s) Displays
    Primary: Phillips 4K; Secondary: LG 4K
    Screen Resolution
    Both 3860 x 2160
    Hard Drives
    C: NVme 500 GB Windows only
    D: 128 GB NVme User data + Windows Temp via Junction Link
    PSU
    External
    Case
    Mini
    Cooling
    Internal fan
    Keyboard
    Logitech Wireless Lighted
    Mouse
    Kensington ExpertMouse wireless trackball
    Internet Speed
    500/500
    Browser
    Brave
    Antivirus
    Windows Defender
Try this, Reset Network Adapters in Windows 11
and this
Open command prompt as administrator and type the following commands
netsh int ip reset
netsh winsock reset
ipconfig /release
ipconfig /renew

then restart.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
please open control panel > network & sharing centre
on the left side 'change adaptor settings'

right click your network connection
WiFi and/or Ethernet
and on the right click menu
there is 'diagnose'

please try that as a first step.
best of luck Steve ..
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP AiO
    Screen Resolution
    1920 x 1080 @60 Hz
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned.
    2x 1TB USB HDD External Backup/Storage.
    PSU
    90W external power brick
    Case
    24" All in One
    Cooling
    Default Air Cooling
    Keyboard
    HP WiFi UK extended
    Mouse
    HP WiFi 3 Button
    Internet Speed
    1GB full fibre
    Browser
    Edge & Firefox
    Antivirus
    AVG Internet Security/Windows Defender
    Other Info
    Mainly Open Source Software
  • Operating System
    Ubuntu 22.04.5 LTS
    Computer type
    Laptop
    Manufacturer/Model
    Dell 13" Latitude 2017
    CPU
    i5 7200u
    Motherboard
    Dell
    Memory
    16GB DDR4
    Graphics card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    13" Dell Laptop
    Hard Drives
    250GB Crucial 2.5" SSD
    Mouse
    Generic WiFi 3 button
    Internet Speed
    WiFi only
    Browser
    Firefox
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software
If the above does not work try @FreeBooter batch file .Run as admin
 

Attachments

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
Thanks for all the very timely replies - i do appreciate everyone's attention and timeliness.

For some reason unknown to me my problem just suddenly disappeared. As if by magic. And yes, I do understand that there is no such thing as magic.

What happened was that after posting my initial message I went on to do some other stuff using my laptop. It was running on a spare Cat5 cable I keep connected to my router just for situations like this. So I unplugged the cable (the same one that had failed to allow my Win11 Pro system to connect) and put the laptop back on WiFi. That worked fine so I figured I continue with that while I waited for some answers here.

Then I went back to the desktop and plugged it's normal Cat5 cable back in, figuring I just shut it down for a while and stick with the laptop. But when the cable went back in I noticed that the desktop was back online. Why I have no idea - after I ran the SFC /scannow i mentioned above I did do a reboot, so it wasn't that.

Gremlins? Spooks? Bad luck? Stray alpha particles?

Any way - happy Thanksgiving. Gobble gobble.
 

My Computer

System One

  • OS
    Win11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    BeeLink SER Mini
    CPU
    AMD Ryzen 5 5500U
    Motherboard
    BeeLink SER
    Memory
    16 GB
    Graphics Card(s)
    Radeon 2100
    Sound Card
    none
    Monitor(s) Displays
    Primary: Phillips 4K; Secondary: LG 4K
    Screen Resolution
    Both 3860 x 2160
    Hard Drives
    C: NVme 500 GB Windows only
    D: 128 GB NVme User data + Windows Temp via Junction Link
    PSU
    External
    Case
    Mini
    Cooling
    Internal fan
    Keyboard
    Logitech Wireless Lighted
    Mouse
    Kensington ExpertMouse wireless trackball
    Internet Speed
    500/500
    Browser
    Brave
    Antivirus
    Windows Defender

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