Windows 10 to 11 update. Cannot remove old/failed updates. Please help!


Simon911

New member
Local time
12:40 PM
Posts
4
OS
Windows 11 Pro
I have recently updated some pc's at work that are only 3-4 years old from Windows 10 to 11. I had to update the BIOS on a couple, convert the disk to GPT from MBR and adjust a couple of other settings in the BIOS just to get them over the line so that they would actually accept the update through Windows update without a clean install. These are pc's that would be a nightmare to install from clean due to the software and configs on them. I always prefer the clean install option. I would also have to purchase a new Windows 11 Pro key if I was to just perform a clean install without the update.

CPU's are 9th gen intel or later or AMD Ryzen 5/7 3000. All have Asus mainboards. There is no fancy hardware and I know these components can take the update.

Some of them updated just fine first time, others took a couple of attempts for some reason as right at the end of the update process, they reverted back to Windows 10. One was a silly USB device that someone had plugged in. All seem good and settled now, but I just cannot get rid of 2 pending update messages when running Windows update. These are:

2024-01 Security Update for Windows 10 Version 22H2 for x64-based Systems (KB5034441)

Windows 11, version 23H2 is available.
We couldn't install this update,but you can try again (0x80248007)

System information says that I am already on Windows 11 Pro 23H2. I have tried every method I could find through a Google search which started with stopping the Windows Update service and deleting the contents of c:\Windows\SoftwareDistribution. Nothing has worked.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
I always prefer the clean install option. I would also have to purchase a new Windows 11 Pro key if I was to just perform a clean install without the update.
That isn't true. A computer running an activated Win 10 has acquired a so called "Digital License". During a clean install (win 10 or Win 11), when asked for the key, mark "I don't have a key" and then proceed. Once connected to the internet it will activate.

2024-01 Security Update for Windows 10 Version 22H2 for x64-based Systems (KB5034441)

Windows 11, version 23H2 is available.
We couldn't install this update,but you can try again (0x80248007)

How did you upgraded, via WU or an in place upgrade?
Did you restart the computer?
Open a CMD window as administrator and type:
winver

Post the results here.
 

My Computers

System One System Two

  • OS
    Windows 7 HP 64 - Windows 11 Pro - Lubuntu
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom build
    CPU
    i5 6600K - 800MHz to 4400MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Win 11
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    (4) -1 BX500 SSD - 128G for Windows 7 and Lubuntu
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64
  • Operating System
    Windows 7 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Asus Q550LF
    CPU
    i7-4500U 800- 3000MHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs
    & 1T HDD for data
    Internet Speed
    350 Mb/s
    Browser
    Firefox 64
Hello @Simon911, and welcome to ElevenForum. :-)


If the problem computer is still on Windows 10, then do an In-Place upgrade from Windows 10 to Windows 11...



On the Win 10 machine, with the issue, download the Windows 11 ISO as directed in the tutorial, and save it to your Desktop.
Then just follow the directions for the In-Place upgrade.

Mainly, you'll do Option #2 using the ISO method.



By using the Windows 11 ISO, on a Windows 10 machine... you will do two jobs in one.
You'll repair the Windows 10 machine AND upgrade it to Windows 11, at the same time. :-)


NOTE: During the In-Place upgrade you will be given the option to "keep personal files and apps".


See Option #2 steps 14 & 15.



I used this method myself, to upgrade from Windows 10 to Windows 11. :-)
Including the downloading of the ISO... it takes about 40 minutes total, on my System #1 (in specs).




If I tried to put Windows 11 on my System #2, this would happen... :D

Exploding computer.png
 
Last edited:

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3880 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
That isn't true. A computer running an activated Win 10 has acquired a so called "Digital License". During a clean install (win 10 or Win 11), when asked for the key, mark "I don't have a key" and then proceed. Once connected to the internet it will activate.



How did you upgraded, via WU or an in place upgrade?
Did you restart the computer?
Open a CMD window as administrator and type:
winver

Post the results here.
Thanks Megahetz. I am only going by a machine I tried to update last year from 10 to 11 that failed and I tried a clean install. I skipped the key part, but later I got the watermark in the bottom right saying that Windows was not activated and it would never go away. I had to purchase a key in the end.

Not sure what you mean by an 'in place upgrade'. I first downloaded the Windows 11 Update Assistant and the requirements checker app. These failed initially until I updated the BIOS and converted the disk from MBR to GPT on some of the PC's. They all are running fine now in Windows 11. I am not at work currently, so cannot run winver, but it reported 23H2 in system info.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
Hello @Simon911, and welcome to ElevenForum. :-)


If the problem computer is still on Windows 10, then do an In-Place upgrade from Windows 10 to Windows 11...



On the Win 10 machine, with the issue, download the Windows 11 ISO as directed in the tutorial, and save it to your Desktop.
Then just follow the directions for the In-Place upgrade.

Mainly, you'll do Option #2 using the ISO method.



By using the Windows 11 ISO, on a Windows 10 machine... you will do two jobs in one.
You'll repair the Windows 10 machine AND upgrade it to Windows 11, at the same time. :-)


NOTE: During the In-Place upgrade you will be given the option to "keep personal files and apps".


See Option #2 steps 14 & 15.



I used this method myself, to upgrade from Windows 10 to Windows 11. :-)
Including the downloading of the ISO... it takes about 40 minutes total, on my System #1 (in specs).




If I tried to put Windows 11 on my System #2, this would happen... :D

View attachment 99801
Hi Ghot, no, the pc's are running Windows 11 just fine, it's the update notifications that I cannot get rid of.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
Hi Ghot, no, the pc's are running Windows 11 just fine, it's the update notifications that I cannot get rid of.



Here's the tutorial for blocking Windows Updates.
(I know that's not what you want to do).


I use WAU Manager (Option #7). It will allow you to "hide" updates as well.
So tell it to check for updates, then highlight the update or updates you want to hide, and just click "Hide"





Different people use different update blockers, but most of them allow you to hide updates, like Windows used to allow.





Also, there is an Enablement Package, which is the easiest way to get to 23H2.

 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3880 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
Here's the tutorial for blocking Windows Updates.
(I know that's not what you want to do).


I use WAU Manager (Option #7). It will allow you to "hide" updates as well.
So tell it to check for updates, then highlight the update or updates you want to hide, and just click "Hide"





Different people use different update blockers, but most of them allow you to hide updates, like Windows used to allow.





Also, there is an Enablement Package, which is the easiest way to get to 23H2.

I don't want to block updates, just clear out the old random Windows 10 update reminders showing in Windows update and the 23H2 Windows 11 update as I am already on Windows 11 23H2 according to System->About!
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
You can clear updates by doing this tutorial:


You can also run disk cleanup as admin after the upgrade to get space back by checking all the boxes. One of which is windows update cleanup.

 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell G15 5525
    CPU
    Ryzen 7 6800H
    Memory
    32 GB DDR5 4800mhz
    Graphics Card(s)
    RTX 3050 Mobile 4GB Vram
    Monitor(s) Displays
    Gigabyte M27Q (rev. 2.0) 2560 x 1440 @ 170hz HDR
    Screen Resolution
    Internal laptop screen: 1920 x 1080 @ 120hz
    Hard Drives
    2TB Solidigm™ P41 Plus nvme
    Internet Speed
    800mbps down, 20 up
  • Operating System
    Windows 11
    Computer type
    Tablet
    Manufacturer/Model
    Lenovo ideapad flex 14API 2 in 1
    CPU
    Ryzen 5 3500u
    Motherboard
    LENOVO LNVNB161216 (FP5)
    Memory
    12GB DDR4
    Graphics card(s)
    AMD Radeon Vega 8 Graphics
    Hard Drives
    256 GB Samsung ssd nvme
i have used this method to upgrade systems that can get stuck using the normal upgrade path.

using Rufus to burn the Windows 11 ISO to USB .. ticking all the boxes.

then .. once the USB has been created open explorer .. then open the USB drive in explorer.
there will be a 'setup' file. double check that and you will get the option to do an in-place upgrade of the system keeping all user files and folders.

it has worked on several systems that i have upgraded without the need to completely wipe and re-install the system.
this may or may not be of help. best wishes. Steve ..
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP
    Hard Drives
    1TB M2 SSD Partitioned ..
    250GB C:/Windows .. 750GB D:/Home
    2x 1TB USB HDD External Storage.
    Internet Speed
    900MB full fibre
    Browser
    Vivaldi .. Browser, Calendar, eMail.
    Antivirus
    AVG Internet Security
    Other Info
    Mainly Open Source Software
  • Operating System
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 5 5500u
    Motherboard
    HP
    Memory
    32GB DDR4
    Graphics card(s)
    AMD Radeon GPU
    Sound Card
    RealTek
    Monitor(s) Displays
    HP
    Hard Drives
    512GB M2 SSD
    Internet Speed
    900MB Full Fibre
    Browser
    Microsoft Edge
    Antivirus
    AVG Internet Security
    Other Info
    Mainly Windows Software
    'The Wife's Computer'

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