Windows 11 PC shuts down unexpectedly.


LillianFY

New member
Local time
2:05 AM
Posts
1
OS
Windows 11 Pro
Hi all,

I have a Windows 11 PC. Recently, it has been shutting down unexpectedly. It usually does this while I am in the middle of playing a game, such as Modern Warfare 2 or The Witcher 3. Any other time while I am doing school work or just browsing online, it gives me no issues.

Based off Event Viewer, I receive these issues:

Critical: Event 41, Kernel-Power - The system has rebooted without cleanly shutting down first. This error could be caused if the system responding, crashed, or lost power unexpectedly.

Error: Event 162, volmgr - Dump file generation succeeded.

Error: Event 1001, BugCheck - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffff80000003, 0xfffff80661bc1ff8, 0x0000000000000000, 0xfffff80661306780).

These issues are concurrent with another and are listed together after the computer automatically reboots after shutting down. As I said, this only happens when I am trying to play a game. It is also random. Sometimes it happens multiple times in one day, other times a week or so will go by and it will happen one time.

I am running Windows 11 Pro, version 22H2. OS build is 22621.1413. I have a 12th Gen Intel Core i7-12700K 3.60 GHz processor, 32 GB installed RAM, a 3080TI graphics card, and an ASUS Z690-E motherboard.

I really haven't tried anything to fix the issues. I am not exactly sure where to start. Any advice would be greatly appreciated. Thanks!
 
Windows Build/Version
22621.1413

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
What power supply?
 

My Computers My Computers

  • At a glance

    Win11Intel® Core™ i7-1255U16 GB DDR4-3200 SDRAM (2 x 8 GB); 512 GB PCIe...
    OS
    Win11
    Computer type
    Laptop
    Manufacturer/Model
    2023 HP Pavilion 15t-eg200
    CPU
    Intel® Core™ i7-1255U
    Memory
    16 GB DDR4-3200 SDRAM (2 x 8 GB); 512 GB PCIe® NVMe™ M.2 SSD
    Screen Resolution
    1920x1080
  • At a glance

    Win 11 23H213th Gen Intel(R) Core(TM) i7-13700T 1.40 GHz500GB Samsung M.2 SSD WD HD 1TB RAM 16GBGForce RTX 3050
    Operating System
    Win 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP AIO
    CPU
    13th Gen Intel(R) Core(TM) i7-13700T 1.40 GHz
    Motherboard
    HP
    Memory
    500GB Samsung M.2 SSD WD HD 1TB RAM 16GB
    Graphics card(s)
    GForce RTX 3050
    Screen Resolution
    1920x1080
    Hard Drives
    500GB Samsung M.2 SSD
    WD HD 1TB
Here's why Kernel Power Error 41 happens and how to fix it.

 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
Please run the BSOD log collector and post a share link into this thread using one drive, drop box, or google drive.

 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation

Latest Support Threads

Back
Top Bottom