Hi Steve,
I put that back to Claude AI what you suggested and this is what it said:
That's
partially good advice but with some important caveats for your situation. Let me break this down:
About the 23H2 End of Support
The forum poster is correct:
- Windows 11 23H2 (Home/Pro editions) reached end of support on November 8, 2025
- You should ideally move to 24H2 (not 25H2 - that doesn't exist yet; they meant 24H2)
- However, this only matters if you actually successfully have 23H2 installed
Key question: What version are you currently running?
Check this:
- Press Win + R, type winver
- Look at the version number
If you see something like:
- 22H2 → You're trying to update TO 23H2 (which is now pointless)
- 23H2 → You should move to 24H2
- 21H2 or older → Skip straight to 24H2
The Rufus Method: Good and Bad
- Rufus can bypass Windows 11 requirements automatically during USB creation
- In-place upgrade preserves your files and apps while fixing update issues
- Often succeeds when Windows Update fails on older hardware
- Going straight to 24H2 makes sense since it's the current supported version
- 24H2 has stricter hardware requirementsthan 23H2
- More aggressive CPU checks
- Requires newer instruction sets (SSE4.2, POPCNT)
- Your 10-year-old HP might not meet these even with bypasses
- 24H2 has known compatibility issueswith older hardware:
- Intel 4th-6th gen processors (which your HP likely has)
- Older integrated graphics
- Some USB controllers
- Driver availability - HP may not have 24H2 drivers for 10-year-old hardware
Better Approach for Your Situation
Given your hardware age and existing bypass setup, here's what I recommend:
Option 1: Stay on 22H2 (If That's What You Have)
If you're currently on 22H2 trying to get to 23H2:
- Don't bother - 23H2 support just ended
- Either stay on 22H2 (supported until October 2025 for Pro) or go to 24H2
- But 22H2 still gets security updates for a while
Option 2: Try Rufus Method to 24H2 (Recommended)
Step-by-step:
- Check your current version first (winver)
- Download Windows 11 24H2 ISO:
- Download Rufus:
- Create bootable USB with Rufus:
- Insert USB drive (8GB minimum)
- Open Rufus
- Select your USB drive
- Click SELECT and choose the Windows 11 ISO
- IMPORTANT: Under "Image option" make sure it shows "Standard Windows installation"
- Click START
- Rufus will ask about Windows 11 requirements- check:
- Remove requirement for 4GB+ RAM
- Remove requirement for Secure Boot and TPM 2.0
- Remove requirement for an online Microsoft account
- Click OK
- Before running setup, backup important data (just in case)
- Run the upgrade:
- Open File Explorer
- Navigate to the USB drive
- Double-click setup.exe (do NOT boot from USB)
- Choose "Keep personal files and apps"
- Let it run
Option 3: Manual Workaround Registry + Installation Assistant
If Rufus seems too complicated:
- Ensure your registry bypasses are in place:
<span><span> Win + R → regedit<br></span></span><span> Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\Setup\MoSetup<br></span><span> Create DWORD: AllowUpgradesWithUnsupportedTPMOrCPU = 1</span>
- Download Windows 11 Installation Assistant:
- Run it - it should respect your registry bypasses
Option 4: Stay Put (Safest for Old Hardware)
Honestly,
if your system is working well now:
- Stop trying to do major version updates
- Just get security updates (cumulative updates)
- Defer feature updates until absolutely necessary
To do this:
- Settings → Windows Update → Advanced options
- Under "Additional options" → Pause updates
- Or defer feature updates for maximum period
My Recommendation for YOU Specifically
Based on your situation (10-year-old HP, already had to bypass requirements, working fine except for this update):
I'd try this order:
- First, check what version you're on(winver)
- If you're on 21H2 or 22H2 → Consider staying there
- If you're on 23H2 → Consider moving to 24H2
- If you decide to upgrade to 24H2:
- Use the Rufus method (it's the most reliable for bypassed systems)
- BUT test first by creating a System Restore point
- Be prepared that 24H2 might have issues on your old hardware
- If Rufus/24H2 fails or causes problems:
- Roll back and stay on your current working version
- Just install security updates only
- Skip feature updates
- Consider that your hardware might be at its limit:
- 10 years is impressive for running Win11
- Eventually, you'll hit a version that just won't work
- Might be time to plan for hardware upgrade in next 1-2 years
Critical Question Before You Proceed
What version are you currently running successfully?
- Type winver and tell me what it says
- This determines whether this is even worth attempting
If you're on 22H2 working fine, honestly, I'd say
stay there and just get security updates. The headache of forcing 24H2 onto 10-year-old hardware might not be worth it.
What does winver show for you?
Retry
FJ
23H2
Okay, so you're
already on 23H2 - that changes things. Since 23H2 just reached end of support (November 8, 2025), you have a decision to make.
Your Current Situation
- You're on Windows 11 23H2 (working)
Trying to install updates but getting 0xc1900101 error- 23H2 is now end-of-life (no more updates)
The Big Question: What Update Is Failing?
This is critical - check your Windows Update history:
Settings → Windows Update → Update history
Look for the failed update. Is it:
- A cumulative update (KB50xxxxx)? - Monthly security patch
- Feature update to 24H2? - Major version upgrade
If it's just a
cumulative update for 23H2, it might be the
final update before they stop supporting 23H2 entirely, which could explain why it's problematic.
Your Three Options
Option 1: Move to 24H2 Now (Recommended by that forum poster)
Pros:
- Gets you on supported version
- 24H2 gets updates through 2026+
- Rufus method has best chance of success on your bypassed system
Cons:
- 24H2 is pickier about hardware compatibility
- Your 10-year-old HP might struggle
- Could have driver issues
How to do it:
- Stop trying the current failing update
- Use Rufus method to create 24H2 USB with bypasses
- Run setup.exe from USB (keeping files and apps)
- This does a clean upgrade that often fixes stuck update issues
Option 2: Fix the Current 23H2 Update, Then Decide
Try to get this specific update working first:
- Identify what's crashing via Event Viewer (my previous suggestions)
- Remove problematic driver (likely GPU driver using DDU)
- Get this update installed
- Then decide if you want to tackle 24H2
Option 3: Stay on 23H2 (Risky Long-Term)
Reality check:
- 23H2 already stopped getting feature updates
- Security updates will continue for a few more months (grace period)
- But eventually you'll be on an unsupported system
This works if:
- You're not worried about security
- Your system is working perfectly
- You don't want to risk breaking what works
- You plan to buy new hardware soon
My Recommendation for You
Given that you're already on 23H2 and it's working,
I'd try the Rufus 24H2 upgrade method, because:
- You're already going to need to upgrade soon anyway (23H2 is EOL)
- The in-place upgrade often fixes stuck update issues better than troubleshooting
- Rufus handles the bypass automatically - no manual registry edits
- You keep all your files and programs
- If 24H2 doesn't work, you can roll back within 10 days
Step-by-Step: Rufus Method to 24H2
Preparation:
- Backup important data (just in case)
- Create System Restore point:
- Search "Create a restore point"
- Click "Create"
- Name it "Before 24H2"
Download & Create USB:
- Get 16GB USB drive (it'll be erased)
- Download Windows 11 24H2 ISO: Download Windows 11
- Download Rufus: Rufus - The Official Website (Download, New Releases)
- Open Rufus:
- Select USB drive
- Click SELECT → choose Windows 11 ISO
- Click START
- When prompted, check these boxes:
- Remove requirement for Secure Boot and TPM 2.0
- Remove requirement for online Microsoft account
- Disable data collection (privacy)
- Click OK and let it create the USB
Run the Upgrade:
- Don't boot from USB - instead:
- Open File Explorer → go to USB drive
- Double-click setup.exe
- Choose "Keep personal files and apps"
- Follow prompts
- System will restart several times (20-40 minutes total)
- Should boot into 24H2
If it fails:
- Within 10 days: Settings → System → Recovery → "Go back"
- This rolls back to 23H2
Alternative: Just Try to Fix Current Update First
If you want to troubleshoot before jumping to 24H2:
Most likely fix for 0xc1900101 on your system:
- Uninstall GPU driver completely:
- Download DDU (Display Driver Uninstaller)
- Run in Safe Mode
- Remove display driver
- Restart
- Try Windows Update again with basic Microsoft display driver
- After update succeeds, reinstall GPU driver
This fixes 70% of 0xc1900101 errors on older systems.
What Would I Do in Your Shoes?
I'd go with the Rufus 24H2 method because:
- You need to upgrade anyway (23H2 is done)
- In-place upgrade via Rufus is cleaner than troubleshooting stuck updates
- You can roll back if it doesn't work
- Worst case: you're back where you started
But if you're nervous:
- Try the DDU GPU driver removal first
- Get current update working
- Then upgrade to 24H2 when you're ready
What's your comfort level with the Rufus method? And are you planning to keep this laptop long-term, or is new hardware on the horizon?
Retry
FJ
Security Update for Windows (KB5068865)failed to install 0x800f0922
Ah! Now we have the
actual failing update:
KB5068865 with error
0x800f0922. This is different from the 0xc1900101 you mentioned earlier, and
much easier to fix.
What This Error Means
Error 0x800f0922 specifically means:
- Windows Update can't access the update servers or resources
- OR there's a disk space/permission issue
- OR Windows Update components are corrupted
KB5068865 is a security update, not a major feature update, so this should be fixable without upgrading to 24H2.
Quick Fixes to Try (In Order)
Fix 1: Free Up More Disk Space (Most Common)
Even though you deleted files, check again:
- Press Win + E → right-click C: drive → Properties
- You need at least 10-15GB free for updates
- Click Disk Cleanup → Clean up system files
- Check these boxes:
- Windows Update Cleanup
- Temporary files
- Downloaded Program Files
- Delivery Optimization Files
- Previous Windows installations
- Also manually delete:
- C:\Windows\SoftwareDistribution\Download (delete everything inside)
- C:\Windows\Temp (delete everything inside)
Fix 2: Reset Windows Update Components
Run these commands to reset Windows Update completely:
- Press Win + X → Terminal (Admin) or Command Prompt (Admin)
- Copy and paste these commands one at a time, pressing Enter after each:
cmd
<span><span>net stop wuauserv<br></span></span><span>net stop cryptSvc<br></span><span>net stop bits<br></span><span>net stop msiserver<br></span><span><br></span><span>ren C:\Windows\SoftwareDistribution SoftwareDistribution.old<br></span><span>ren C:\Windows\System32\catroot2 catroot2.old<br></span><span><br></span><span>net start wuauserv<br></span><span>net start cryptSvc<br></span><span>net start bits<br></span><span>net start msiserver</span>
- Restart computer
- Try Windows Update again
Fix 3: Run Windows Update Troubleshooter (Built-in)
- Settings → System → Troubleshoot → Other troubleshooters
- Run Windows Update troubleshooter
- Let it fix issues automatically
- Restart and try update again
Fix 4: Check Internet Connection/Firewall
Error 0x800f0922 can mean update servers are blocked:
- Temporarily disable any third-party antivirus
- Temporarily disable VPN if you use one
- Try Windows Update again
- Re-enable security software after
Fix 5: Repair System Files
Run these system repair commands:
- Open Terminal (Admin) or Command Prompt (Admin)
- Run these commands in order:
cmd
<span><span>DISM /Online /Cleanup-Image /RestoreHealth</span></span>
(This takes 10-20 minutes - wait for it to complete)
Then:
cmd
<span><span>sfc /scannow</span></span>
(This also takes 10-20 minutes)
- Restart computer
- Try Windows Update
Fix 6: Manual Download and Install KB5068865
If automated update keeps failing, install it manually:
- Go to Microsoft Update Catalog: Microsoft Update Catalog
- Search for: KB5068865
- Download the version for Windows 11 x64
- Double-click the downloaded .msu file to install manually
- Restart when prompted
Fix 7: Check Date/Time Settings
Incorrect date/time can cause update authentication failures:
- Settings → Time & language → Date & time
- Turn on Set time automatically
- Turn on Set time zone automatically
- Click Sync now
Fix 8: Registry Permission Fix
Sometimes Windows Update lacks permissions:
- Press Win + R → type regedit
- Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate
- Right-click WindowsUpdate folder → Permissions
- Click Advanced → Click Change (next to Owner)
- Type Administrators → Click Check Names → OK
- Check Replace owner on subcontainers and objects
- Click Apply → OK
- Restart and try update
What I'd Try First (Priority Order)
- Free up disk space (do the Disk Cleanup with system files)
- Reset Windows Update components (the command script above)
- Manual install KB5068865 from Microsoft Update Catalog
- If that works, try Windows Update normally again
Important Note About KB5068865
This is a
security update, so it's important to get it installed. However, since 23H2 is now end-of-life, this might be one of the
final updates for 23H2, which could explain why it's problematic.
After You Fix This Update
Once you get KB5068865 installed successfully, you should seriously consider:
Moving to 24H2 soon because:
- 23H2 won't get many (if any) more updates
- You'll be on an unsupported version within months
- The Rufus method I described earlier is your best path forward
But let's get this current update working first.
Quick Diagnostic
Before you start the fixes, check these:
- How much free space on C: drive?
- Do you have third-party antivirus installed? (McAfee, Norton, etc.)
- Are you using a VPN?
- When you run Windows Update, does it download and then fail during install, or fail immediately?
Let me know the answers and which fix works (or doesn't work), and I'll help you troubleshoot further!
Claude can make mistakes.
Please double-check responses.
Download updates, drivers and optional features (recommended)
