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4TB Samsung 990 PRO NVMe SSD becoming disconnected logically requiring reboot.
Well-known member
Power User
VIP
I just a new shiny 4TB Samsung 990 PRO NVMe SSD on the 30th/31st of May this year...
Windows Build/Version
Windows 11 Pro v24H2 (build 26100.4202)
OS
Windows 11 Pro (x64)(v24H2)(Build 26100.4202)
Computer type
PC/Desktop
Manufacturer/Model
[Self-built](custom-build)(June 2020)
CPU
AMD Ryzen 9 3900X 12-Core
Motherboard
Asus PRIME X570-PRO (BIOS_r5031 [01/13/2025])
Memory
32GB, 2x G.Skill 16GB (PC3200)(DDR4-2137)
Graphics Card(s)
NVIDIA GeForce RTX 3070 Ti 8GB XC3 model by EVGA
Sound Card
Realtek® ALC1220A 8-Channel High Definition Audio CODEC
Monitor(s) Displays
24" DELL Gaming Monitor - G2422HS - DisplayPort used
Screen Resolution
1920x1080p at 165Hz (16:9 Aspect Ratio)
Hard Drives
1TB Samsung 980 Pro (NVMe)(SSD)
PSU
Thermaltake TOUGHPOWER DPS G RGB Titanium Certified 1250Watt
Case
Corsair Graphite Series 780T Full Tower PC Case
Cooling
AMD Wraith cooler (stock) & 3x Corsair case fans
Keyboard
Alienware Low Profile RGB Mechanical USB Gaming Keyboard - AW510K - Lunar Light
Mouse
Redragon M602 RGB Wired USB Gaming mouse
Internet Speed
2000Mbps Download, 300Mbps Upload
Browser
Firefox & Google Chrome
Antivirus
n/a aka "ABOVE TOP SECRET!" lol ;)
Other Info
My System is the ULTIMATE GAMING RIG ^_^
Operating System
Windows 11 Pro x64
Computer type
Laptop
Manufacturer/Model
DELL G15 Ryzen edition, model 5515
CPU
AMD Ryzen 7 5800H
Motherboard
DELL G15 Ryzen edition
Memory
16GB DDR4
Graphics card(s)
Ryzen 7 5800H integrated AMD Radeon Graphics and Nvidia GeForce 3060 6GB
Sound Card
Realtek ALC3254 with Nahimic 3D Audio for Gamers
Monitor(s) Displays
built-in
Screen Resolution
1920x1080
Hard Drives
512GB NVMe SSD
PSU
unkown
Case
laptop
Mouse
Logitech B100 USB
Keyboard
built-in
Internet Speed
1000Mbps download, 20Mbps upload
Browser
Firefox & Waterfox Classic
Well-known member
Guru
VIP
You probably already did this... but check the connection?
OS
Win 11 Home ♦♦♦26100.4351 ♦♦♦♦♦♦♦24H2 ♦♦♦non-Insider
Computer type
PC/Desktop
Manufacturer/Model
Built by Ghot® [May 2020]
CPU
AMD Ryzen 7 3700X
Motherboard
Asus Pro WS X570-ACE (BIOS 5002)
Memory
G.Skill (F4-3200C14D-16GTZKW)
Graphics Card(s)
EVGA RTX 2070 (08G-P4-2171-KR)
Sound Card
Realtek ALC1220P / ALC S1220A
Monitor(s) Displays
Dell U3011 30"
Screen Resolution
2560 x 1600
Hard Drives
2x Samsung 860 EVO 500GB,
PSU
PC Power & Cooling 750W Quad EPS12V
Case
Cooler Master ATCS 840 Tower
Cooling
CM Hyper 212 EVO (push/pull)
Keyboard
Ducky DK9008 Shine II Blue LED
Mouse
Logitech Optical M-100
Internet Speed
300/300
Browser
Firefox (latest)
Antivirus
Bitdefender Internet Security
Other Info
Speakers: Klipsch Pro Media 2.1
Operating System
Windows XP Pro 32bit w/SP3
Computer type
PC/Desktop
Manufacturer/Model
Built by Ghot® (not in use)
CPU
AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
Motherboard
ASUS M2N32-SLI Deluxe Wireless Edition
Memory
TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
Graphics card(s)
EVGA 256-P2-N758-TR GeForce 8600GT SSC
Sound Card
Onboard
Monitor(s) Displays
ViewSonic G90FB Black 19" Professional (CRT)
Screen Resolution
up to 2048 x 1536
Hard Drives
WD 36GB 10,000rpm Raptor SATA
PSU
PC Power & Cooling Silencer 750 Quad EPS12V
Case
Generic Beige case, 80mm fans
Cooling
ZALMAN 9500A 92mm CPU Cooler
Mouse
Logitech Optical M-BT96a
Keyboard
Logitech Classic Keybooard 200
Internet Speed
300/300
Browser
Firefox 3.x ??
Antivirus
Symantec (Norton)
Other Info
Still assembled, still runs. Haven't turned it on for 15 years?
Well-known member
Power User
VIP
Thread Starter
You probably already did this... but check the connection?
Its firmly inserted into the M.2 port on my motherboard...
not an issue with the mobo either as my 2TB Samsung 980 PRO NVMe SSD never had any issues in that same port #2.
OS
Windows 11 Pro (x64)(v24H2)(Build 26100.4202)
Computer type
PC/Desktop
Manufacturer/Model
[Self-built](custom-build)(June 2020)
CPU
AMD Ryzen 9 3900X 12-Core
Motherboard
Asus PRIME X570-PRO (BIOS_r5031 [01/13/2025])
Memory
32GB, 2x G.Skill 16GB (PC3200)(DDR4-2137)
Graphics Card(s)
NVIDIA GeForce RTX 3070 Ti 8GB XC3 model by EVGA
Sound Card
Realtek® ALC1220A 8-Channel High Definition Audio CODEC
Monitor(s) Displays
24" DELL Gaming Monitor - G2422HS - DisplayPort used
Screen Resolution
1920x1080p at 165Hz (16:9 Aspect Ratio)
Hard Drives
1TB Samsung 980 Pro (NVMe)(SSD)
PSU
Thermaltake TOUGHPOWER DPS G RGB Titanium Certified 1250Watt
Case
Corsair Graphite Series 780T Full Tower PC Case
Cooling
AMD Wraith cooler (stock) & 3x Corsair case fans
Keyboard
Alienware Low Profile RGB Mechanical USB Gaming Keyboard - AW510K - Lunar Light
Mouse
Redragon M602 RGB Wired USB Gaming mouse
Internet Speed
2000Mbps Download, 300Mbps Upload
Browser
Firefox & Google Chrome
Antivirus
n/a aka "ABOVE TOP SECRET!" lol ;)
Other Info
My System is the ULTIMATE GAMING RIG ^_^
Operating System
Windows 11 Pro x64
Computer type
Laptop
Manufacturer/Model
DELL G15 Ryzen edition, model 5515
CPU
AMD Ryzen 7 5800H
Motherboard
DELL G15 Ryzen edition
Memory
16GB DDR4
Graphics card(s)
Ryzen 7 5800H integrated AMD Radeon Graphics and Nvidia GeForce 3060 6GB
Sound Card
Realtek ALC3254 with Nahimic 3D Audio for Gamers
Monitor(s) Displays
built-in
Screen Resolution
1920x1080
Hard Drives
512GB NVMe SSD
PSU
unkown
Case
laptop
Mouse
Logitech B100 USB
Keyboard
built-in
Internet Speed
1000Mbps download, 20Mbps upload
Browser
Firefox & Waterfox Classic
Well-known member
Power User
VIP
Thread Starter
I really appears to be a firmware bug.. ;p
OS
Windows 11 Pro (x64)(v24H2)(Build 26100.4202)
Computer type
PC/Desktop
Manufacturer/Model
[Self-built](custom-build)(June 2020)
CPU
AMD Ryzen 9 3900X 12-Core
Motherboard
Asus PRIME X570-PRO (BIOS_r5031 [01/13/2025])
Memory
32GB, 2x G.Skill 16GB (PC3200)(DDR4-2137)
Graphics Card(s)
NVIDIA GeForce RTX 3070 Ti 8GB XC3 model by EVGA
Sound Card
Realtek® ALC1220A 8-Channel High Definition Audio CODEC
Monitor(s) Displays
24" DELL Gaming Monitor - G2422HS - DisplayPort used
Screen Resolution
1920x1080p at 165Hz (16:9 Aspect Ratio)
Hard Drives
1TB Samsung 980 Pro (NVMe)(SSD)
PSU
Thermaltake TOUGHPOWER DPS G RGB Titanium Certified 1250Watt
Case
Corsair Graphite Series 780T Full Tower PC Case
Cooling
AMD Wraith cooler (stock) & 3x Corsair case fans
Keyboard
Alienware Low Profile RGB Mechanical USB Gaming Keyboard - AW510K - Lunar Light
Mouse
Redragon M602 RGB Wired USB Gaming mouse
Internet Speed
2000Mbps Download, 300Mbps Upload
Browser
Firefox & Google Chrome
Antivirus
n/a aka "ABOVE TOP SECRET!" lol ;)
Other Info
My System is the ULTIMATE GAMING RIG ^_^
Operating System
Windows 11 Pro x64
Computer type
Laptop
Manufacturer/Model
DELL G15 Ryzen edition, model 5515
CPU
AMD Ryzen 7 5800H
Motherboard
DELL G15 Ryzen edition
Memory
16GB DDR4
Graphics card(s)
Ryzen 7 5800H integrated AMD Radeon Graphics and Nvidia GeForce 3060 6GB
Sound Card
Realtek ALC3254 with Nahimic 3D Audio for Gamers
Monitor(s) Displays
built-in
Screen Resolution
1920x1080
Hard Drives
512GB NVMe SSD
PSU
unkown
Case
laptop
Mouse
Logitech B100 USB
Keyboard
built-in
Internet Speed
1000Mbps download, 20Mbps upload
Browser
Firefox & Waterfox Classic
Like a rolling drone.
Guru
VIP
Did you have a look in event logs?Disk , Ntfs , or Volmgr related to the NVMe
OS
Windows 11 Pro 23H2 Build 22631.5335
Computer type
PC/Desktop
Manufacturer/Model
Sin-built
CPU
Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
Motherboard
ASUS ROG Maximus VI Formula
Memory
32.0 GB of I forget and the box is in storage.
Graphics Card(s)
Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
Sound Card
Onboard
Monitor(s) Displays
5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
Screen Resolution
All over the place
Hard Drives
Too many to list.
PSU
Silverstone 1500
Case
NZXT Phantom 820 Full-Tower Case
Cooling
Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
Keyboard
Corsair K95 / Logitech diNovo Edge Wireless
Mouse
Logitech: G402 / G502 / Mx Masters / MX Air Cordless
Internet Speed
1000/400Mbps
Browser
All sorts
Antivirus
Kaspersky Premium
Other Info
I’m on a horse.
Operating System
Windows 11 Pro 23H2 Build: 22631.4249
Computer type
Laptop
Manufacturer/Model
LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
CPU
Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
Memory
16GB LPDDR5 RAM
Graphics card(s)
Intel Iris Xe Graphics Processor
Sound Card
Optimized with Dolby Atmos®
Screen Resolution
QHD 2880 x 1800 OLED
Hard Drives
M.2 512GB
Antivirus
Defender / Malwarebytes
Other Info
…still on a horse.
Like a rolling drone.
Guru
VIP
Is this for your System 1 or 2?
OS
Windows 11 Pro 23H2 Build 22631.5335
Computer type
PC/Desktop
Manufacturer/Model
Sin-built
CPU
Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
Motherboard
ASUS ROG Maximus VI Formula
Memory
32.0 GB of I forget and the box is in storage.
Graphics Card(s)
Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
Sound Card
Onboard
Monitor(s) Displays
5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
Screen Resolution
All over the place
Hard Drives
Too many to list.
PSU
Silverstone 1500
Case
NZXT Phantom 820 Full-Tower Case
Cooling
Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
Keyboard
Corsair K95 / Logitech diNovo Edge Wireless
Mouse
Logitech: G402 / G502 / Mx Masters / MX Air Cordless
Internet Speed
1000/400Mbps
Browser
All sorts
Antivirus
Kaspersky Premium
Other Info
I’m on a horse.
Operating System
Windows 11 Pro 23H2 Build: 22631.4249
Computer type
Laptop
Manufacturer/Model
LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
CPU
Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
Memory
16GB LPDDR5 RAM
Graphics card(s)
Intel Iris Xe Graphics Processor
Sound Card
Optimized with Dolby Atmos®
Screen Resolution
QHD 2880 x 1800 OLED
Hard Drives
M.2 512GB
Antivirus
Defender / Malwarebytes
Other Info
…still on a horse.
Well-known member
Guru
VIP
I really appears to be a firmware bug
No firmware update(s) available?
OS
Win 11 Home ♦♦♦26100.4351 ♦♦♦♦♦♦♦24H2 ♦♦♦non-Insider
Computer type
PC/Desktop
Manufacturer/Model
Built by Ghot® [May 2020]
CPU
AMD Ryzen 7 3700X
Motherboard
Asus Pro WS X570-ACE (BIOS 5002)
Memory
G.Skill (F4-3200C14D-16GTZKW)
Graphics Card(s)
EVGA RTX 2070 (08G-P4-2171-KR)
Sound Card
Realtek ALC1220P / ALC S1220A
Monitor(s) Displays
Dell U3011 30"
Screen Resolution
2560 x 1600
Hard Drives
2x Samsung 860 EVO 500GB,
PSU
PC Power & Cooling 750W Quad EPS12V
Case
Cooler Master ATCS 840 Tower
Cooling
CM Hyper 212 EVO (push/pull)
Keyboard
Ducky DK9008 Shine II Blue LED
Mouse
Logitech Optical M-100
Internet Speed
300/300
Browser
Firefox (latest)
Antivirus
Bitdefender Internet Security
Other Info
Speakers: Klipsch Pro Media 2.1
Operating System
Windows XP Pro 32bit w/SP3
Computer type
PC/Desktop
Manufacturer/Model
Built by Ghot® (not in use)
CPU
AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
Motherboard
ASUS M2N32-SLI Deluxe Wireless Edition
Memory
TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
Graphics card(s)
EVGA 256-P2-N758-TR GeForce 8600GT SSC
Sound Card
Onboard
Monitor(s) Displays
ViewSonic G90FB Black 19" Professional (CRT)
Screen Resolution
up to 2048 x 1536
Hard Drives
WD 36GB 10,000rpm Raptor SATA
PSU
PC Power & Cooling Silencer 750 Quad EPS12V
Case
Generic Beige case, 80mm fans
Cooling
ZALMAN 9500A 92mm CPU Cooler
Mouse
Logitech Optical M-BT96a
Keyboard
Logitech Classic Keybooard 200
Internet Speed
300/300
Browser
Firefox 3.x ??
Antivirus
Symantec (Norton)
Other Info
Still assembled, still runs. Haven't turned it on for 15 years?
Well-known member
Power User
VIP
Thread Starter
Did you have a look in event logs?Disk , Ntfs , or Volmgr related to the NVMe
I did check the system logs,
there was a lot of errors/warnings displayed further down the log when it happened... and I was afk.
It seems to have been an idling issue with the SSD going into a low or off state..
so a firmware issue...
I will post an excerpt from the email contact I have had with Samsung's USA partner...
My desktop PC so system #1 here on the forums..
and yes no firmware updates..
Also I just bought it on the 30th of May this year... so 5 days ago... and got it one day later via Amazon.
OS
Windows 11 Pro (x64)(v24H2)(Build 26100.4202)
Computer type
PC/Desktop
Manufacturer/Model
[Self-built](custom-build)(June 2020)
CPU
AMD Ryzen 9 3900X 12-Core
Motherboard
Asus PRIME X570-PRO (BIOS_r5031 [01/13/2025])
Memory
32GB, 2x G.Skill 16GB (PC3200)(DDR4-2137)
Graphics Card(s)
NVIDIA GeForce RTX 3070 Ti 8GB XC3 model by EVGA
Sound Card
Realtek® ALC1220A 8-Channel High Definition Audio CODEC
Monitor(s) Displays
24" DELL Gaming Monitor - G2422HS - DisplayPort used
Screen Resolution
1920x1080p at 165Hz (16:9 Aspect Ratio)
Hard Drives
1TB Samsung 980 Pro (NVMe)(SSD)
PSU
Thermaltake TOUGHPOWER DPS G RGB Titanium Certified 1250Watt
Case
Corsair Graphite Series 780T Full Tower PC Case
Cooling
AMD Wraith cooler (stock) & 3x Corsair case fans
Keyboard
Alienware Low Profile RGB Mechanical USB Gaming Keyboard - AW510K - Lunar Light
Mouse
Redragon M602 RGB Wired USB Gaming mouse
Internet Speed
2000Mbps Download, 300Mbps Upload
Browser
Firefox & Google Chrome
Antivirus
n/a aka "ABOVE TOP SECRET!" lol ;)
Other Info
My System is the ULTIMATE GAMING RIG ^_^
Operating System
Windows 11 Pro x64
Computer type
Laptop
Manufacturer/Model
DELL G15 Ryzen edition, model 5515
CPU
AMD Ryzen 7 5800H
Motherboard
DELL G15 Ryzen edition
Memory
16GB DDR4
Graphics card(s)
Ryzen 7 5800H integrated AMD Radeon Graphics and Nvidia GeForce 3060 6GB
Sound Card
Realtek ALC3254 with Nahimic 3D Audio for Gamers
Monitor(s) Displays
built-in
Screen Resolution
1920x1080
Hard Drives
512GB NVMe SSD
PSU
unkown
Case
laptop
Mouse
Logitech B100 USB
Keyboard
built-in
Internet Speed
1000Mbps download, 20Mbps upload
Browser
Firefox & Waterfox Classic
Like a rolling drone.
Guru
VIP
If so, I’d kind of expect you see others complaining?
Have you tried entering Full Power Mode for the drive via Samsung magician.
Here are some of the issues reported (compiled) about the NVMe and firmware
Random Disconnections & Detection Failures
Users have experienced the 990 PRO 4TB intermittently disappearing from their systems, requiring multiple restarts or power cycles to be recognized again. reddit.com
Firmware Update Failures
Attempts to update the SSD firmware using Samsung Magician have failed for some users, with the software either not recognizing the drive or the update process failing without clear explanations.reddit.com+2dell.com+2us.community.samsung.com+2
High Host Write Counts
Some users have reported unusually high host write counts on their 990 PRO 4TB drives, leading to concerns about accelerated wear and reduced lifespan, even with minimal actual data usage. reddit.com
Performance Degradation
There are reports of significant drops in write speeds, with some users observing speeds as low as 400 MB/s, far below the expected performance for a PCIe 4.0 SSD. us.community.samsung.com
Drive Failures and Data Loss
Instances of complete drive failure have been reported, with users experiencing sudden data loss and the SSD no longer being recognized by the system, even after troubleshooting.
OS
Windows 11 Pro 23H2 Build 22631.5335
Computer type
PC/Desktop
Manufacturer/Model
Sin-built
CPU
Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
Motherboard
ASUS ROG Maximus VI Formula
Memory
32.0 GB of I forget and the box is in storage.
Graphics Card(s)
Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
Sound Card
Onboard
Monitor(s) Displays
5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
Screen Resolution
All over the place
Hard Drives
Too many to list.
PSU
Silverstone 1500
Case
NZXT Phantom 820 Full-Tower Case
Cooling
Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
Keyboard
Corsair K95 / Logitech diNovo Edge Wireless
Mouse
Logitech: G402 / G502 / Mx Masters / MX Air Cordless
Internet Speed
1000/400Mbps
Browser
All sorts
Antivirus
Kaspersky Premium
Other Info
I’m on a horse.
Operating System
Windows 11 Pro 23H2 Build: 22631.4249
Computer type
Laptop
Manufacturer/Model
LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
CPU
Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
Memory
16GB LPDDR5 RAM
Graphics card(s)
Intel Iris Xe Graphics Processor
Sound Card
Optimized with Dolby Atmos®
Screen Resolution
QHD 2880 x 1800 OLED
Hard Drives
M.2 512GB
Antivirus
Defender / Malwarebytes
Other Info
…still on a horse.
Well-known member
Power User
VIP
Thread Starter
"Have you tried entering Full Power Mode for the drive via Samsung magician."Random Disconnections & Detection Failures
OS
Windows 11 Pro (x64)(v24H2)(Build 26100.4202)
Computer type
PC/Desktop
Manufacturer/Model
[Self-built](custom-build)(June 2020)
CPU
AMD Ryzen 9 3900X 12-Core
Motherboard
Asus PRIME X570-PRO (BIOS_r5031 [01/13/2025])
Memory
32GB, 2x G.Skill 16GB (PC3200)(DDR4-2137)
Graphics Card(s)
NVIDIA GeForce RTX 3070 Ti 8GB XC3 model by EVGA
Sound Card
Realtek® ALC1220A 8-Channel High Definition Audio CODEC
Monitor(s) Displays
24" DELL Gaming Monitor - G2422HS - DisplayPort used
Screen Resolution
1920x1080p at 165Hz (16:9 Aspect Ratio)
Hard Drives
1TB Samsung 980 Pro (NVMe)(SSD)
PSU
Thermaltake TOUGHPOWER DPS G RGB Titanium Certified 1250Watt
Case
Corsair Graphite Series 780T Full Tower PC Case
Cooling
AMD Wraith cooler (stock) & 3x Corsair case fans
Keyboard
Alienware Low Profile RGB Mechanical USB Gaming Keyboard - AW510K - Lunar Light
Mouse
Redragon M602 RGB Wired USB Gaming mouse
Internet Speed
2000Mbps Download, 300Mbps Upload
Browser
Firefox & Google Chrome
Antivirus
n/a aka "ABOVE TOP SECRET!" lol ;)
Other Info
My System is the ULTIMATE GAMING RIG ^_^
Operating System
Windows 11 Pro x64
Computer type
Laptop
Manufacturer/Model
DELL G15 Ryzen edition, model 5515
CPU
AMD Ryzen 7 5800H
Motherboard
DELL G15 Ryzen edition
Memory
16GB DDR4
Graphics card(s)
Ryzen 7 5800H integrated AMD Radeon Graphics and Nvidia GeForce 3060 6GB
Sound Card
Realtek ALC3254 with Nahimic 3D Audio for Gamers
Monitor(s) Displays
built-in
Screen Resolution
1920x1080
Hard Drives
512GB NVMe SSD
PSU
unkown
Case
laptop
Mouse
Logitech B100 USB
Keyboard
built-in
Internet Speed
1000Mbps download, 20Mbps upload
Browser
Firefox & Waterfox Classic
Well-known member
Pro User
VIP
I really appears to be a firmware bug.. ;p
Hi, I have a 4TB Samsung 990 Pro and no issues with mine. Current firmware is 4B2QJXD7
OS
Windows 11 Pro 24H2 (Build 26100.4061)
Computer type
PC/Desktop
Manufacturer/Model
Custom built
CPU
Intel Core 9 Ultra 285K
Motherboard
Gigabyte Aorus Z890 Xtreme AI Top
Memory
64G (4x16) DDR5 Corsair RGB Dominator Platinum (6400Mhz)
Graphics Card(s)
Radeon (XFX Mercury) RX 9070XT OC (with Magnetic Fans)
Sound Card
Onboard (ESS Sabre HiFi using Realtek drivers)
Monitor(s) Displays
27-inch Eizo Color Edge - CG2700X
Screen Resolution
3840 x 2160
Hard Drives
4 Samsung NVM 990 Pro drives: 1TB (OS), 2TB, 2 X 4TB.
PSU
Seasonic TX-1300 (1300 Watts)
Case
Cooler Master H500M
Cooling
Corsair Link Titan 280 RX RGB
Keyboard
Logitech Craft
Mouse
Logitech MX Master 3S
Internet Speed
1TB Download. 512mb Upload
Browser
Microsoft Edge Chromium
Antivirus
Windows Security
Other Info
System used for gaming, photography, music, school.
Operating System
Windows 11 Pro 24H2 (Build 26100.4061)
Computer type
PC/Desktop
Manufacturer/Model
Custom built
CPU
Intel Core i9-9900K
Motherboard
Gigabyte Z390 Aorus Xtreme
Memory
32gig (4 x 8) Corsair Dominator Platinum DDR4 3600Mhz (B-Die)
Graphics card(s)
Radeon XFX Merc 7900XT (20gig)
Sound Card
Onboard
Monitor(s) Displays
24-Inch NEC PA242W
Screen Resolution
2880 x 1800
Hard Drives
2 X NVME, 1 X SATA SSD
PSU
EVGA Super Nova 1000 P2 (1000 Watt)
Case
Phantek Enthoo Luxe
Cooling
Corsair H115i Elite AIO Cooler
Mouse
Logitech MX Master 3
Keyboard
Logitech Keys
Internet Speed
1TB Download. 512mb Upload
Browser
Microsoft Edge Chromium
Antivirus
Windows Security
Other Info
Backup System
Well-known member
Power User
VIP
Thread Starter
Hi, I have a 4TB Samsung 990 Pro and no issues with mine. Current firmware is 4B2QJXD7
I am glad yours is fine..
and my firmware version is the same as yours...
OS
Windows 11 Pro (x64)(v24H2)(Build 26100.4202)
Computer type
PC/Desktop
Manufacturer/Model
[Self-built](custom-build)(June 2020)
CPU
AMD Ryzen 9 3900X 12-Core
Motherboard
Asus PRIME X570-PRO (BIOS_r5031 [01/13/2025])
Memory
32GB, 2x G.Skill 16GB (PC3200)(DDR4-2137)
Graphics Card(s)
NVIDIA GeForce RTX 3070 Ti 8GB XC3 model by EVGA
Sound Card
Realtek® ALC1220A 8-Channel High Definition Audio CODEC
Monitor(s) Displays
24" DELL Gaming Monitor - G2422HS - DisplayPort used
Screen Resolution
1920x1080p at 165Hz (16:9 Aspect Ratio)
Hard Drives
1TB Samsung 980 Pro (NVMe)(SSD)
PSU
Thermaltake TOUGHPOWER DPS G RGB Titanium Certified 1250Watt
Case
Corsair Graphite Series 780T Full Tower PC Case
Cooling
AMD Wraith cooler (stock) & 3x Corsair case fans
Keyboard
Alienware Low Profile RGB Mechanical USB Gaming Keyboard - AW510K - Lunar Light
Mouse
Redragon M602 RGB Wired USB Gaming mouse
Internet Speed
2000Mbps Download, 300Mbps Upload
Browser
Firefox & Google Chrome
Antivirus
n/a aka "ABOVE TOP SECRET!" lol ;)
Other Info
My System is the ULTIMATE GAMING RIG ^_^
Operating System
Windows 11 Pro x64
Computer type
Laptop
Manufacturer/Model
DELL G15 Ryzen edition, model 5515
CPU
AMD Ryzen 7 5800H
Motherboard
DELL G15 Ryzen edition
Memory
16GB DDR4
Graphics card(s)
Ryzen 7 5800H integrated AMD Radeon Graphics and Nvidia GeForce 3060 6GB
Sound Card
Realtek ALC3254 with Nahimic 3D Audio for Gamers
Monitor(s) Displays
built-in
Screen Resolution
1920x1080
Hard Drives
512GB NVMe SSD
PSU
unkown
Case
laptop
Mouse
Logitech B100 USB
Keyboard
built-in
Internet Speed
1000Mbps download, 20Mbps upload
Browser
Firefox & Waterfox Classic
Well-known member
Pro User
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My reply was based on your question.....
so that leaves a firmware issue it seems... Oooh Samsung please get you act together..Is anyone else having this issue too with a 990 PRO?
OS
Windows 11 Pro 24H2 (Build 26100.4061)
Computer type
PC/Desktop
Manufacturer/Model
Custom built
CPU
Intel Core 9 Ultra 285K
Motherboard
Gigabyte Aorus Z890 Xtreme AI Top
Memory
64G (4x16) DDR5 Corsair RGB Dominator Platinum (6400Mhz)
Graphics Card(s)
Radeon (XFX Mercury) RX 9070XT OC (with Magnetic Fans)
Sound Card
Onboard (ESS Sabre HiFi using Realtek drivers)
Monitor(s) Displays
27-inch Eizo Color Edge - CG2700X
Screen Resolution
3840 x 2160
Hard Drives
4 Samsung NVM 990 Pro drives: 1TB (OS), 2TB, 2 X 4TB.
PSU
Seasonic TX-1300 (1300 Watts)
Case
Cooler Master H500M
Cooling
Corsair Link Titan 280 RX RGB
Keyboard
Logitech Craft
Mouse
Logitech MX Master 3S
Internet Speed
1TB Download. 512mb Upload
Browser
Microsoft Edge Chromium
Antivirus
Windows Security
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System used for gaming, photography, music, school.
Operating System
Windows 11 Pro 24H2 (Build 26100.4061)
Computer type
PC/Desktop
Manufacturer/Model
Custom built
CPU
Intel Core i9-9900K
Motherboard
Gigabyte Z390 Aorus Xtreme
Memory
32gig (4 x 8) Corsair Dominator Platinum DDR4 3600Mhz (B-Die)
Graphics card(s)
Radeon XFX Merc 7900XT (20gig)
Sound Card
Onboard
Monitor(s) Displays
24-Inch NEC PA242W
Screen Resolution
2880 x 1800
Hard Drives
2 X NVME, 1 X SATA SSD
PSU
EVGA Super Nova 1000 P2 (1000 Watt)
Case
Phantek Enthoo Luxe
Cooling
Corsair H115i Elite AIO Cooler
Mouse
Logitech MX Master 3
Keyboard
Logitech Keys
Internet Speed
1TB Download. 512mb Upload
Browser
Microsoft Edge Chromium
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Windows Security
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Backup System
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I found reports on Reddit of the same issue.. suggesting a temp fix to enable full performance mode in Samsung Magician for that drive to prevent idle mode...
Did you try preventing idle mode as suggested? Normal idle mode only consumes a couple of watts, so low power idle for a desktop seems to be mostly pointless, at least IMO.
OS
Windows 11 Pro 24H2, Build 26100.4349, Experience Pack 1000.26100.107.0
Computer type
PC/Desktop
Manufacturer/Model
Home Brew
CPU
Intel Core i5 14500
Motherboard
Gigabyte B760M G P WIFI
Memory
64GB DDR4
Graphics Card(s)
GeForce RTX 4060
Sound Card
Chipset Realtek
Monitor(s) Displays
LG 45" Ultragear, Acer 24" 1080p
Screen Resolution
5120x1440, 1920x1080
Hard Drives
Crucial P310 2TB 2280 PCIe Gen4 3D NAND NVMe M.2 SSD (O/S)
PSU
Thermaltake Toughpower GF3 750W
Case
LIAN LI LANCOOL 216 E-ATX PC Case
Cooling
Lots of fans!
Keyboard
Microsoft Comfort Curve 2000
Mouse
Logitech G305
Internet Speed
Verizon FiOS 1GB
Browser
Firefox
Antivirus
Malware Bytes & Windows Security
Operating System
Windows 11 Pro 24H2, Build 26100.4349, Experience Pack 1000.26100.107.0
Computer type
PC/Desktop
Manufacturer/Model
Home Brew
CPU
Intel Core i5 14400
Motherboard
Gigabyte B760M DS3H AX
Memory
32GB DDR5
Graphics card(s)
Intel 700 Embedded GPU
Sound Card
Realtek Embedded
Monitor(s) Displays
27" HP 1080p
Screen Resolution
1920x1080
Hard Drives
Crucial P310 2TB 2280 PCIe Gen4 eD NAND PCIe SSD
PSU
Thermaltake Smart BM3 650W
Case
Okinos Micro ATX Case
Cooling
Fans
Mouse
Logitech G305
Keyboard
Microsoft Comfort Curve 2000
Internet Speed
Verizon FiOS 1GB
Browser
Firefox
Antivirus
Malware Bytes & Windows Security
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Thread Starter
Did you try preventing idle mode as suggested? Normal idle mode only consumes a couple of watts, so low power idle for a desktop seems to be mostly pointless, at least IMO.
yes I did that that the other day after it happened I started to research the issue..
so yes full performance mode is set full via custom mode.. I didn't want over provisioning on..
so I enabled only full power mode.
OS
Windows 11 Pro (x64)(v24H2)(Build 26100.4202)
Computer type
PC/Desktop
Manufacturer/Model
[Self-built](custom-build)(June 2020)
CPU
AMD Ryzen 9 3900X 12-Core
Motherboard
Asus PRIME X570-PRO (BIOS_r5031 [01/13/2025])
Memory
32GB, 2x G.Skill 16GB (PC3200)(DDR4-2137)
Graphics Card(s)
NVIDIA GeForce RTX 3070 Ti 8GB XC3 model by EVGA
Sound Card
Realtek® ALC1220A 8-Channel High Definition Audio CODEC
Monitor(s) Displays
24" DELL Gaming Monitor - G2422HS - DisplayPort used
Screen Resolution
1920x1080p at 165Hz (16:9 Aspect Ratio)
Hard Drives
1TB Samsung 980 Pro (NVMe)(SSD)
PSU
Thermaltake TOUGHPOWER DPS G RGB Titanium Certified 1250Watt
Case
Corsair Graphite Series 780T Full Tower PC Case
Cooling
AMD Wraith cooler (stock) & 3x Corsair case fans
Keyboard
Alienware Low Profile RGB Mechanical USB Gaming Keyboard - AW510K - Lunar Light
Mouse
Redragon M602 RGB Wired USB Gaming mouse
Internet Speed
2000Mbps Download, 300Mbps Upload
Browser
Firefox & Google Chrome
Antivirus
n/a aka "ABOVE TOP SECRET!" lol ;)
Other Info
My System is the ULTIMATE GAMING RIG ^_^
Operating System
Windows 11 Pro x64
Computer type
Laptop
Manufacturer/Model
DELL G15 Ryzen edition, model 5515
CPU
AMD Ryzen 7 5800H
Motherboard
DELL G15 Ryzen edition
Memory
16GB DDR4
Graphics card(s)
Ryzen 7 5800H integrated AMD Radeon Graphics and Nvidia GeForce 3060 6GB
Sound Card
Realtek ALC3254 with Nahimic 3D Audio for Gamers
Monitor(s) Displays
built-in
Screen Resolution
1920x1080
Hard Drives
512GB NVMe SSD
PSU
unkown
Case
laptop
Mouse
Logitech B100 USB
Keyboard
built-in
Internet Speed
1000Mbps download, 20Mbps upload
Browser
Firefox & Waterfox Classic
