After leaving my PC idle for awhile. My PC will restart.

For some reason. If I leave my PC idle. At some point it will restart. When not attended. But when I use my PC. It works perfectly fine. Here is what event view lists:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2022-05-02 5:13:50 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: game
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>8</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2022-05-02T20:13:50.4330013Z" />
<EventRecordID>52712</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>game</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">true</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">1</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">1</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
</EventData>
</Event>

Could you post the v2 please. Just so one of the guys can have a look!
Thanks!

Here is the files. Thanks

There were 9 unexpected shutdowns and restarts during the past 30 days.
The logs did not report any BSOD.
The RAM was running at speeds higher than the supported specifications of the CPU.
There were livekernelevents with bugcheck 193, and 141.
There were corrected hardware errors.



1) Run these scripts (currently may require Tenforums logon) and post share links into this thread using one drive, drop box, or google drive.
Bat scripts by design prompt antivirus and require manual overrides.

a) https://www.tenforums.com/attachmen...-files-use-bsod-debugging-tuneup_plus_log.bat

b) https://www.tenforums.com/attachmen...collect_logs_from_event_viewer-2021-09-14.bat



2) The AMD Ryzen 7 3700X supports RAM up to 3200MH

At the time in which the V2 log collector was ran the RAM was at 3600MH.

Please make sure that there is not overclocking and turn off XMP during the troubleshooting.



3) The BIOS: Version/Date American Megatrends Inc. 4021, 2021-08-10
Upgrade the BIOS: 4021 > 4204
(upgrade to the most up to date non-beta version)



4) The computer has Kaspersky AV:


5) Monitor the computer and report
> spontaneous shutdowns and poweroffs
> manual poweroffs related to hangs or freezes

I'm at a lost to solve this issue

When available please update the progress with the steps in the prior post.

Ernimus Prime said:

I'm at a lost to solve this issue

Click to expand...

Please explain which of the instructions in zbooks post you are having difficulty with and he can walk you through what needs to be done.

zbook said:

When available please update the progress with the steps in the prior post.

Click to expand...

Here are the results of the .bat files I ran. The link to the event log as well. I ran the Tuneup first then the log file.

Tune up results were good.
The computer is optimally configured to create dump files.

The event viewer log link was not able to be opened.
Please make share links available without logon.

When available please update the progress with modifying the overclock / XMP and BIOS.

zbook said:

Tune up results were good.
The computer is optimally configured to create dump files.

The event viewer log link was not able to be opened.
Please make share links available without logon.

When available please update the progress with modifying the overclock / XMP and BIOS.

Click to expand...

Try this link now. I changed permission.