Greetings to all and thank you for taking the time..
I have a new laptop MSI Delta 15 with bluetooth issue.
I have to admit, I am not a techy and struggling with complicated task.
I have contacted MSI support but its a no go there.
I have managed to do a fresh install of Win11. Issue still remains.
I have created a second user but issue still remains.
I have installed all the required drivers from MSI regarding bluetooth to no avail.
DeviceManager is not telling me driver is missing/corrupted or needs to be installed. All good in that regard.
The issue:
Bluetooth Icon is present. Right click and add a peripheric. I have then a Pop Up window asking to make a choice between Bluetooth, Display/Dock, and Xbox...
I choose Bluetooth but it is not detecting any other device. I have quite a lot around. If I choose the option Display (second option) its detecting my TV (Samsung).
I have gone as far as I could and would very much appreciate any help ..
As an ex, its not even detecting my iPhone. My iPhone is seeing my laptop can when I try to connect to it through my iPhone, the connection fails everytime..
Laptop is a week old. I guess, if the issue cannot be fixed and can send it back.
All the best
I have a new laptop MSI Delta 15 with bluetooth issue.
I have to admit, I am not a techy and struggling with complicated task.
I have contacted MSI support but its a no go there.
I have managed to do a fresh install of Win11. Issue still remains.
I have created a second user but issue still remains.
I have installed all the required drivers from MSI regarding bluetooth to no avail.
DeviceManager is not telling me driver is missing/corrupted or needs to be installed. All good in that regard.
The issue:
Bluetooth Icon is present. Right click and add a peripheric. I have then a Pop Up window asking to make a choice between Bluetooth, Display/Dock, and Xbox...
I choose Bluetooth but it is not detecting any other device. I have quite a lot around. If I choose the option Display (second option) its detecting my TV (Samsung).
I have gone as far as I could and would very much appreciate any help ..
As an ex, its not even detecting my iPhone. My iPhone is seeing my laptop can when I try to connect to it through my iPhone, the connection fails everytime..
Laptop is a week old. I guess, if the issue cannot be fixed and can send it back.
All the best
My Computer
System One
-
- OS
- win11
- Computer type
- Laptop
- Manufacturer/Model
- MSI Delta 15 AMD Advantage
- CPU
- AMD Ryzen 9 5900HX
- Memory
- 64
- Graphics Card(s)
- AMD Radeon RX 6700M