BSOD when gaming


The tuneup results were good.
The computer is optimally configured for dump file troubleshooting.
Settings may need to be reconfigured after an in place upgrade.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
make sure the computer motherboard bios is set to default settings
 

My Computer My Computer

At a glance

Win11i9-1390064 GBNvidia RTX 5070 TI OC
OS
Win11
Computer type
PC/Desktop
Manufacturer/Model
Asus Home built
CPU
i9-13900
Motherboard
ASUS Strix Z790-H
Memory
64 GB
Graphics Card(s)
Nvidia RTX 5070 TI OC
Monitor(s) Displays
Sony 55"
Hard Drives
SSD
PSU
850 watt EVGA
Case
Cooler Master Haf 932
Cooling
CoolerMaster
Keyboard
RedDragon
Mouse
CoolerMaster
Internet Speed
300/300
Antivirus
Defender
Other Info
VR, Virtual Reality
I play Fallout 4 and on occasion it will suddenly descend into desktop. No BSOD, just there, then not.
 

My Computers My Computers

  • At a glance

    Win 11 x 64 HomeAMD Ryzen 5 7600 6-Core ProcessorDDR 5. 32GB (2 x16GB)GeForce RTX 5060i
    OS
    Win 11 x 64 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    pc specialists build (updated various times)
    CPU
    AMD Ryzen 5 7600 6-Core Processor
    Motherboard
    Gigabyte Technology Co., Ltd. Product:B650M K
    Memory
    DDR 5. 32GB (2 x16GB)
    Graphics Card(s)
    GeForce RTX 5060i
    Sound Card
    2 channel HD Audio + Mic/Hphone jack
    Monitor(s) Displays
    coolermaster 27 inch
    Screen Resolution
    1920 x 1080
    Hard Drives
    three external 3TBs, 4 TBs and 5tb. (Storage) Samsung SSD 970 (C).
    Case
    Coolermaster
    Cooling
    internal fans
    Keyboard
    Logi K270 & Logitech gamer G213
    Mouse
    M310 and Logi Gamer G203
    Internet Speed
    530.85mbps download. 52.70 upload
    Browser
    Opera, Vivaldi, Chrome & Firefox
    Antivirus
    Kaspersky Premium
    Other Info
    win 11 home 64 Build: 26100.ge_release 240331-1435
  • At a glance

    Android
    Operating System
    Android
    Computer type
    Tablet
    Manufacturer/Model
    Samsung
    Keyboard
    logi K270, when in use.
    Mouse
    Logi M220
    Internet Speed
    500
    Browser
    Opera.Edge. Chrome.Vivaldi
    Antivirus
    Kaspersky Premium
I play Fallout 4 and on occasion it will suddenly descend into desktop. No BSOD, just there, then not.
Something from system tray gets in foreground priority instead game if game is in borderless window mode .. samsung magician did that to me in earlier versions..
 

My Computer My Computer

At a glance

Windows 114770k16 gb Kingston2070 super
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
-
CPU
4770k
Motherboard
Asus Maximus Formula VI
Memory
16 gb Kingston
Graphics Card(s)
2070 super
Cromax: As I never use windows mode thats a new one on me. The only time I used win mode was on a surface 2 which refused to run in 'normal mod' I got a surface 5 (second hand from a UK computer exchange shop) which I call my CEX shop. But on Surface 5 it works perfectly in normal mode, so could it be 'older' software, strictly a guess?
 

My Computers My Computers

  • At a glance

    Win 11 x 64 HomeAMD Ryzen 5 7600 6-Core ProcessorDDR 5. 32GB (2 x16GB)GeForce RTX 5060i
    OS
    Win 11 x 64 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    pc specialists build (updated various times)
    CPU
    AMD Ryzen 5 7600 6-Core Processor
    Motherboard
    Gigabyte Technology Co., Ltd. Product:B650M K
    Memory
    DDR 5. 32GB (2 x16GB)
    Graphics Card(s)
    GeForce RTX 5060i
    Sound Card
    2 channel HD Audio + Mic/Hphone jack
    Monitor(s) Displays
    coolermaster 27 inch
    Screen Resolution
    1920 x 1080
    Hard Drives
    three external 3TBs, 4 TBs and 5tb. (Storage) Samsung SSD 970 (C).
    Case
    Coolermaster
    Cooling
    internal fans
    Keyboard
    Logi K270 & Logitech gamer G213
    Mouse
    M310 and Logi Gamer G203
    Internet Speed
    530.85mbps download. 52.70 upload
    Browser
    Opera, Vivaldi, Chrome & Firefox
    Antivirus
    Kaspersky Premium
    Other Info
    win 11 home 64 Build: 26100.ge_release 240331-1435
  • At a glance

    Android
    Operating System
    Android
    Computer type
    Tablet
    Manufacturer/Model
    Samsung
    Keyboard
    logi K270, when in use.
    Mouse
    Logi M220
    Internet Speed
    500
    Browser
    Opera.Edge. Chrome.Vivaldi
    Antivirus
    Kaspersky Premium
Cromax: As I never use windows mode thats a new one on me. The only time I used win mode was on a surface 2 which refused to run in 'normal mod' I got a surface 5 (second hand from a UK computer exchange shop) which I call my CEX shop. But on Surface 5 it works perfectly in normal mode, so could it be 'older' software, strictly a guess?
yeah try running without one by one till you find which one does it
 

My Computer My Computer

At a glance

Windows 114770k16 gb Kingston2070 super
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
-
CPU
4770k
Motherboard
Asus Maximus Formula VI
Memory
16 gb Kingston
Graphics Card(s)
2070 super
Good point as my games are invariably 'old'. I have been playing a 2003 game (modified), a 2007 game, with mods, Far Cry 2 and Fallout 4. The newer 'ultra' games dont really interest me much. When we went from 8 to 10 I had problems, then along came 11 and everything was easily better, except FO4. I blame Nvidia for that, not 11.
 

My Computers My Computers

  • At a glance

    Win 11 x 64 HomeAMD Ryzen 5 7600 6-Core ProcessorDDR 5. 32GB (2 x16GB)GeForce RTX 5060i
    OS
    Win 11 x 64 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    pc specialists build (updated various times)
    CPU
    AMD Ryzen 5 7600 6-Core Processor
    Motherboard
    Gigabyte Technology Co., Ltd. Product:B650M K
    Memory
    DDR 5. 32GB (2 x16GB)
    Graphics Card(s)
    GeForce RTX 5060i
    Sound Card
    2 channel HD Audio + Mic/Hphone jack
    Monitor(s) Displays
    coolermaster 27 inch
    Screen Resolution
    1920 x 1080
    Hard Drives
    three external 3TBs, 4 TBs and 5tb. (Storage) Samsung SSD 970 (C).
    Case
    Coolermaster
    Cooling
    internal fans
    Keyboard
    Logi K270 & Logitech gamer G213
    Mouse
    M310 and Logi Gamer G203
    Internet Speed
    530.85mbps download. 52.70 upload
    Browser
    Opera, Vivaldi, Chrome & Firefox
    Antivirus
    Kaspersky Premium
    Other Info
    win 11 home 64 Build: 26100.ge_release 240331-1435
  • At a glance

    Android
    Operating System
    Android
    Computer type
    Tablet
    Manufacturer/Model
    Samsung
    Keyboard
    logi K270, when in use.
    Mouse
    Logi M220
    Internet Speed
    500
    Browser
    Opera.Edge. Chrome.Vivaldi
    Antivirus
    Kaspersky Premium
Hey Guys. So I finally got MSI to replace the GPU. It is a refurbished 2070 Super. foodle MSI btw. I will never purchase anything from them again. But it is a different GPU. I also purchased different RAM. They are CORSAIR Vengeance RGB Pro 32GB Model CMW32GX4M4C3600C18. I triple checked and they are compatible with my motherboard.

I am still seeing BSOD on game start up. It almost always says Critical Process Died every time. I can consistently replicate the crash but no logs/ memory dumps are being created per usual.
 

Attachments

My Computer My Computer

At a glance

Windows 11Intel i7-10700k32 GB (16x2) Trident Z RgbMSI RTX 2070 Super Gaming X
OS
Windows 11
Computer type
PC/Desktop
CPU
Intel i7-10700k
Motherboard
Gigabyte Z490 Aorus Ultra
Memory
32 GB (16x2) Trident Z Rgb
Graphics Card(s)
MSI RTX 2070 Super Gaming X
Monitor(s) Displays
Gigabyte G32QC
Screen Resolution
1440p
Hard Drives
WD Sn750 1TB
PSU
Corsair RM1000x
Case
Corsair 4000X
Cooling
Corsair iCUE H150i ELITE CAPELLIX
Keyboard
Corsair K57 RGB
Mouse
Corsair Harpoon RGB
Internet Speed
1000 Mbps
Browser
Chrome
Antivirus
Windows Defender
At this point i would say cpu is issue
 

My Computer My Computer

At a glance

Windows 114770k16 gb Kingston2070 super
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
-
CPU
4770k
Motherboard
Asus Maximus Formula VI
Memory
16 gb Kingston
Graphics Card(s)
2070 super
At this point I only have three things left that I can try to replace. Motherboard, CPU, and SSD. More RMAs. Fun
 

My Computer My Computer

At a glance

Windows 11Intel i7-10700k32 GB (16x2) Trident Z RgbMSI RTX 2070 Super Gaming X
OS
Windows 11
Computer type
PC/Desktop
CPU
Intel i7-10700k
Motherboard
Gigabyte Z490 Aorus Ultra
Memory
32 GB (16x2) Trident Z Rgb
Graphics Card(s)
MSI RTX 2070 Super Gaming X
Monitor(s) Displays
Gigabyte G32QC
Screen Resolution
1440p
Hard Drives
WD Sn750 1TB
PSU
Corsair RM1000x
Case
Corsair 4000X
Cooling
Corsair iCUE H150i ELITE CAPELLIX
Keyboard
Corsair K57 RGB
Mouse
Corsair Harpoon RGB
Internet Speed
1000 Mbps
Browser
Chrome
Antivirus
Windows Defender
At this point I only have three things left that I can try to replace. Motherboard, CPU, and SSD. More RMAs. Fun
yeah sucks if only you could swap out cpu with another borrowed one to see, it really sucks
 

My Computer My Computer

At a glance

Windows 114770k16 gb Kingston2070 super
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
-
CPU
4770k
Motherboard
Asus Maximus Formula VI
Memory
16 gb Kingston
Graphics Card(s)
2070 super
Some of the Computer BSOD bughchecks are seen with drive problems.

The logs also reported drive problems.

Drive tests had been performed in post #3.

Please find another disk drive for testing purposes.

Make a free backup image and restore the image on the new disk drive.

Remove all other disk drives and remove cables while testing computer stability / instability.


Monitor the computer using Reliability Monitor:


If there are continuing BSOD after drive / cable replacement then consider swap testing or replacing the motherboard.


Code:
------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 321.7 GB
Total Space: 953.1 GB
File System: NTFS
      Model: WDS100T3X0C-00SJG0


Code:
Name                   : WDS100T3X0C-00SJG0
Model                  : WDS100T3X0C-00SJG0
Manufacturer           :
PartNumber             :
SerialNumber           : E823_8FA6_BF53_0001_001B_448B_46AC_0C76.
MediaType              : SSD
BusType                : NVMe
BootDrive              : True
PartitionStyle         : GPT
FirmwareVersion        : 111110WD
Size(GB)               : 931.51
GUID                   : {74da2d03-ccc7-4a57-8d62-049298bbbf0e}
Health Status          : Healthy
Wear                   : 0
Temperature            : 35
TemperatureMax         : 84
PowerOnHours           :
ReadErrorsUncorrected  :
ReadErrorsCorrected    :
WriteErrorsUncorrected :
WriteErrorsCorrected   :




Code:
Event[2015]
  Log Name: System
  Source: disk
  Date: 2022-08-21T11:35:34.2520000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DesktopZ490X
  Description:
The IO operation at logical block address 0x0 for Disk 1 (PDO name: \Device\0000005e) failed due to a hardware error.


7A, EF, 154, c000021A
 
Last edited:

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
I ended up doing RMAs for every component. Gigabyte found no issues with the motherboard and sent it back. Intel sent me a new CPU and WD sent me a new SSD. So it was either the SSD or CPU but everything is working now.
 

My Computer My Computer

At a glance

Windows 11Intel i7-10700k32 GB (16x2) Trident Z RgbMSI RTX 2070 Super Gaming X
OS
Windows 11
Computer type
PC/Desktop
CPU
Intel i7-10700k
Motherboard
Gigabyte Z490 Aorus Ultra
Memory
32 GB (16x2) Trident Z Rgb
Graphics Card(s)
MSI RTX 2070 Super Gaming X
Monitor(s) Displays
Gigabyte G32QC
Screen Resolution
1440p
Hard Drives
WD Sn750 1TB
PSU
Corsair RM1000x
Case
Corsair 4000X
Cooling
Corsair iCUE H150i ELITE CAPELLIX
Keyboard
Corsair K57 RGB
Mouse
Corsair Harpoon RGB
Internet Speed
1000 Mbps
Browser
Chrome
Antivirus
Windows Defender

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