Dell Support Assist & Dell PC Software for Dell Inspiron One 2020


fg2001gf11F said:
I only have the problem with Canary Build 27823.1000, never had any issues with any 24H2 Builds. šŸ˜µā€šŸ’«šŸ¤·ā€ā™‚ļø
Click to expand...
Weird, Microsoft specifically said the probem is supposeįø to only happen in 24H2 Beta 26120.3863 in the release notes. It was not mentioned as a problem in other builds. Some people have problems with HP Smart, mines works fine. Spotify did have the problem which was fixed I think yesterday without doing anything. Dell Support Assist was the other one as everyone else had the problem in the Beta thread. Basically, this is 2 below and Microsoft's fix is to uninstall 26120.3863 and go back to the Beta build before. 1 is basically the problem with the Weather app which appears to be fixed when I just checked.

So your Support Assist was actually working on 24H2 Beta 26120.3863?

1745293214766.webp
 

My Computer My Computer

At a glance

WindowsXP/7/8/8.1/10/11,Linux,Android,FreeBSD...IntelĀ® Coreā„¢ i7-8750H 8th Gen 2.2Ghz up to 4....64GB using 2x32GB CL16 Mushkin redLine modulesIntel UHD 630 & NVIDIA GeForce GTX 1050 Ti wi...
OS
WindowsXP/7/8/8.1/10/11,Linux,Android,FreeBSD Unix
Computer type
Laptop
Manufacturer/Model
Dell XPS 15 9570
CPU
IntelĀ® Coreā„¢ i7-8750H 8th Gen 2.2Ghz up to 4.1Ghz
Motherboard
Dell XPS 15 9570
Memory
64GB using 2x32GB CL16 Mushkin redLine modules
Graphics Card(s)
Intel UHD 630 & NVIDIA GeForce GTX 1050 Ti with 4GB DDR5
Sound Card
Realtek ALC3266-CG
Monitor(s) Displays
15.6" 4K Touch UltraHD 3840x2160 made by Sharp
Screen Resolution
3840x2160 4K UltraHD
Hard Drives
Samsung MZ-V9P4T0B/AM 990 PRO 4TB PCIeĀ®4.0 NVMeā„¢ M.2 SSD was Toshiba KXG60ZNV1T02 NVMe 1TB SSD
PSU
Dell XPS 15 9570
Case
Dell XPS 15 9570
Cooling
Stock
Keyboard
Stock
Mouse
SwitftPoint ProPoint
Internet Speed
Comcast/XFinity 1.44Gbps/42.5Mbps
Browser
Microsoft EDGE (Chromium based) & Google Chrome
Antivirus
Windows Defender that came with Windows
Almighty1 said:
Weird, Microsoft specifically said the probem ly mentioned the problem is supposeįø to happen in 24H2 Beta 26120.3863 in the release notes. It was not mentioned as a problem in other builds. Some people have problems with HP Smart, mines works fine. Spotify did have the problem which was fixed I think yesterday without doing anything. Dell Support Assist was the other one as everyone else had the problem in the Beta thread. Basically, this is 2 below and Microsoft's fix is to uninstall 26120.3863 and go back to the Beta build before. 1 is basically the problem with the Weather app which appears to be fixed when I just checked.

So your Support Assist was actually working on 24H2 Beta 26120.3863?

View attachment 131890
Click to expand...
Yes, it was fine. The crash was and is only with Canary.
The Weather opening on an empty page is also happening on the same Canary Machine and also still on one machine with Build 26120.3872.
 

My Computer My Computer

At a glance

Windows 11 Pro 25H2Intel I9-9900K64GBNVIDIA RTX 2060
OS
Windows 11 Pro 25H2
Computer type
PC/Desktop
Manufacturer/Model
Dell XPS 8930
CPU
Intel I9-9900K
Memory
64GB
Graphics Card(s)
NVIDIA RTX 2060
Sound Card
NVIDIA High Definition Audio
Monitor(s) Displays
4k Samsung
Screen Resolution
3840 x 2160
Hard Drives
512GB NVMe, ADATA SU 800, 2TB HDD
fg2001gf11F said:
Yes, it was fine. The crash was and is only with Canary.
The Weather opening on an empty page is also happening on the same Canary Machine and also still on one machine with Build 26120.3872.
Click to expand...
That's interesting as the first person who reported the Dell Support Assist problem was in this comment on the 26120.3863:
www.elevenforum.com

KB5055613 Windows 11 Insider Beta build 26120.3863 (24H2) - April 11

UPDATE 4/21: https://www.elevenforum.com/t/kb5055640-windows-11-insider-beta-build-26120-3872-24h2-april-21.35403/ Windows Blogs: Hello Windows Insiders, today we are releasing Windows 11 Insider Preview Build 26120.3863 (KB5055613) to the Beta Channel for Windows Insiders on Windows 11...
www.elevenforum.com www.elevenforum.com

Both of us were the only ones who reported the problem on Feedback hub about Dell Support Assist, mines was about 26120.3863 and yours was about Canary but I believe you said your problem started on April 12, 2025 if I remember correctly. Microsoft never responded unlike the Spotify report where they said they were looking into it. Maybe they are A/B testing/disabling as since many years ago, I know they can disable things. When Windows 11 was still in Beta, they were able to disable the Start Menu and Explorer from running and ofcourse they killed touchscreens and touchpad's with the Beta build right before 26120.3863 that they fixed on their side. Even for the Weather app problem, there is no updates in Microsoft Store so it was also something they fixed on their side.
 

My Computer My Computer

At a glance

WindowsXP/7/8/8.1/10/11,Linux,Android,FreeBSD...IntelĀ® Coreā„¢ i7-8750H 8th Gen 2.2Ghz up to 4....64GB using 2x32GB CL16 Mushkin redLine modulesIntel UHD 630 & NVIDIA GeForce GTX 1050 Ti wi...
OS
WindowsXP/7/8/8.1/10/11,Linux,Android,FreeBSD Unix
Computer type
Laptop
Manufacturer/Model
Dell XPS 15 9570
CPU
IntelĀ® Coreā„¢ i7-8750H 8th Gen 2.2Ghz up to 4.1Ghz
Motherboard
Dell XPS 15 9570
Memory
64GB using 2x32GB CL16 Mushkin redLine modules
Graphics Card(s)
Intel UHD 630 & NVIDIA GeForce GTX 1050 Ti with 4GB DDR5
Sound Card
Realtek ALC3266-CG
Monitor(s) Displays
15.6" 4K Touch UltraHD 3840x2160 made by Sharp
Screen Resolution
3840x2160 4K UltraHD
Hard Drives
Samsung MZ-V9P4T0B/AM 990 PRO 4TB PCIeĀ®4.0 NVMeā„¢ M.2 SSD was Toshiba KXG60ZNV1T02 NVMe 1TB SSD
PSU
Dell XPS 15 9570
Case
Dell XPS 15 9570
Cooling
Stock
Keyboard
Stock
Mouse
SwitftPoint ProPoint
Internet Speed
Comcast/XFinity 1.44Gbps/42.5Mbps
Browser
Microsoft EDGE (Chromium based) & Google Chrome
Antivirus
Windows Defender that came with Windows
Just got S.A. 4.8.2 on a Vostro 3400 from Oct. '21. Win11 Version 24H2 Build 26100.3775. Running checks, seems to be okay but did take twice opening to get it fully open.
 

My Computers My Computers

System One System Two

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 11th Gen. 2.40GHz12GB
    OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 10th Gen. 2.90GHz16GBOnboard, no VGA, using a DisplayPort-to-VGA a...
    Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Berton said:
Just got S.A. 4.8.2 on a Vostro 3400 from Oct. '21. Win11 Version 24H2 Build 26100.3775. Running checks, seems to be okay but did take twice opening to get it fully open.
Click to expand...
Yes, it works fine on 26100.3775, the problem with the crash is on Canary Build 27823.
See post #44 above.
 

My Computer My Computer

At a glance

Windows 11 Pro 25H2Intel I9-9900K64GBNVIDIA RTX 2060
OS
Windows 11 Pro 25H2
Computer type
PC/Desktop
Manufacturer/Model
Dell XPS 8930
CPU
Intel I9-9900K
Memory
64GB
Graphics Card(s)
NVIDIA RTX 2060
Sound Card
NVIDIA High Definition Audio
Monitor(s) Displays
4k Samsung
Screen Resolution
3840 x 2160
Hard Drives
512GB NVMe, ADATA SU 800, 2TB HDD
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