Solved Event 162 error followed by event 41 critical error a few seconds later which results in BSOD


Are you wanting my dmp files and info?
If so, here’s the drive I got them in.
BSOD - Google Drive
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built myself
    CPU
    Intel i9 13900k
    Motherboard
    Asus Rog Maximus z790 hero
    Memory
    4x16 Corsair vengeance 6000MHZ ddr5
    Graphics Card(s)
    4090 msi suprim x
    Monitor(s) Displays
    Lg 32” 1440p, 27” Dell 1440p
    Screen Resolution
    1440p
    Hard Drives
    Samsung 990 m2 nvme
    PSU
    Thermaltake 1200
    Case
    Lian li evo
    Cooling
    Corsair 360 AIO
    Keyboard
    razer huntsman elite
    Mouse
    G pro super light
    Internet Speed
    300/300 mbps
    Browser
    Chrome / Opera
    Antivirus
    Windows
Please look near the top of each BSOD forum webpage for instructions.

 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Please look near the top of each BSOD forum webpage for instructions.

I attached the zip folder with the v2 logs.
So the crashing happens randomly, it’s crashed 10 minutes after I booted it up and sometimes it’s crashed 3 hrs into my session. And sometimes I can go 3-4 hours and it won’t crash at all that session.
It’s happened while idle and while playing multiple different games such as cod and tarkov. i havent found anything thhat triggers it other than the event 162 error followed by the event 41 critical errror.
my cpu isnt OC'D.
I just built this pc about a month or so ago. So thr components should be under warranty still.

I've also attached a google drive folder with the minidumps and build info. because since I moved the minidumps to desktop for troubleshooting, it may not show up in the v2 logs / minidump folder.
BSOD - Google Drive
 

Attachments

  • V2 log collector1.11.zip
    19.5 KB · Views: 2

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built myself
    CPU
    Intel i9 13900k
    Motherboard
    Asus Rog Maximus z790 hero
    Memory
    4x16 Corsair vengeance 6000MHZ ddr5
    Graphics Card(s)
    4090 msi suprim x
    Monitor(s) Displays
    Lg 32” 1440p, 27” Dell 1440p
    Screen Resolution
    1440p
    Hard Drives
    Samsung 990 m2 nvme
    PSU
    Thermaltake 1200
    Case
    Lian li evo
    Cooling
    Corsair 360 AIO
    Keyboard
    razer huntsman elite
    Mouse
    G pro super light
    Internet Speed
    300/300 mbps
    Browser
    Chrome / Opera
    Antivirus
    Windows
The log collector script /resources were posted instead of the result from the log collector script.

See instructions: click extract all
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
The log collector script /resources were posted instead of the result from the log collector script.

See instructions: click extract all
sorry i thought i uploaded the files..
 

Attachments

  • MOONS-I9-(2023-05-25_03-02-47).zip
    588.7 KB · Views: 3

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built myself
    CPU
    Intel i9 13900k
    Motherboard
    Asus Rog Maximus z790 hero
    Memory
    4x16 Corsair vengeance 6000MHZ ddr5
    Graphics Card(s)
    4090 msi suprim x
    Monitor(s) Displays
    Lg 32” 1440p, 27” Dell 1440p
    Screen Resolution
    1440p
    Hard Drives
    Samsung 990 m2 nvme
    PSU
    Thermaltake 1200
    Case
    Lian li evo
    Cooling
    Corsair 360 AIO
    Keyboard
    razer huntsman elite
    Mouse
    G pro super light
    Internet Speed
    300/300 mbps
    Browser
    Chrome / Opera
    Antivirus
    Windows
So, I turned off xmp and it got less frequent. . But I took out 2 of the ram sticks. And left 2. And now I haven’t crashed in a whole day. And I’ve left the pc on all day. Maybe solved???
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built myself
    CPU
    Intel i9 13900k
    Motherboard
    Asus Rog Maximus z790 hero
    Memory
    4x16 Corsair vengeance 6000MHZ ddr5
    Graphics Card(s)
    4090 msi suprim x
    Monitor(s) Displays
    Lg 32” 1440p, 27” Dell 1440p
    Screen Resolution
    1440p
    Hard Drives
    Samsung 990 m2 nvme
    PSU
    Thermaltake 1200
    Case
    Lian li evo
    Cooling
    Corsair 360 AIO
    Keyboard
    razer huntsman elite
    Mouse
    G pro super light
    Internet Speed
    300/300 mbps
    Browser
    Chrome / Opera
    Antivirus
    Windows
The event 41 kernel power means that there is something happened unexpectedly that blocked Windows from turning off properly, and there is a message saying that “The system has rebooted without cleanly shutting down first. Here's why Kernel Power Error 41 happens and how to fix it.

That just means that you forced the power off, by holding down the power button, you unplugged the PC, or Windows had a stop error.
(or pressed the reset button on the case or motherboard) This usually happens, because of the infamous 11 "blank screen with monitor backlight still lit" bug when using Edge.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro x64 23H2
    Computer type
    PC/Desktop
    CPU
    Ryzen 9 5900X
    Motherboard
    ASRock B550 PG Velocita (UEFI-BIOS P3.40)
    Memory
    32 GB G.Skill F4-3200C16D-32GVR
    Graphics Card(s)
    Sapphire Nitro+ Radeon RX 6750 XT
    Monitor(s) Displays
    Alienware AW3423DWF OLED ultrawide
    Hard Drives
    Western Digital Black SN850 1 TB NVMe SSD
    PSU
    eVGA Supernova 750 G3
    Case
    Corsair 275R
    Internet Speed
    VTel FTTH 1 Gb down and 1 Gb up
  • Computer type
    PC/Desktop
    CPU
    Ryzen 7 5800X3D
    Motherboard
    Asus ROG Strix B550-F Gaming (UEFI-BIOS version 3405, which fixes " LogoFail" bug according to Asus)
    Memory
    16 GB
    Graphics card(s)
    Sparkle Titan Arc A770 16 GB
    Hard Drives
    Samsung 970 Pro 512 GB NVMe SSD
    PSU
    eVGA Supernova 650 GQ
    Case
    Fractal Focus G
Btw update. It’s been a week and still no more crashes during normal use. So I’m assuming it’s fixed now. Thanks for the help!! It was the ddr5 ram/ xmp I guess??
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built myself
    CPU
    Intel i9 13900k
    Motherboard
    Asus Rog Maximus z790 hero
    Memory
    4x16 Corsair vengeance 6000MHZ ddr5
    Graphics Card(s)
    4090 msi suprim x
    Monitor(s) Displays
    Lg 32” 1440p, 27” Dell 1440p
    Screen Resolution
    1440p
    Hard Drives
    Samsung 990 m2 nvme
    PSU
    Thermaltake 1200
    Case
    Lian li evo
    Cooling
    Corsair 360 AIO
    Keyboard
    razer huntsman elite
    Mouse
    G pro super light
    Internet Speed
    300/300 mbps
    Browser
    Chrome / Opera
    Antivirus
    Windows
The computer had malfunctioning RAM.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Did you get a Return Merchandise Authorization (RMA)?


Code:
Event[4277]
  Log Name: System
  Source: Microsoft-Windows-MemoryDiagnostics-Results
  Date: 2023-05-24T13:56:30.2250000Z
  Event ID: 1102
  Task: N/A
  Level: Error
  Opcode: Info 

  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Moons-i9
  Description:
The Windows Memory Diagnostic tested the computer's memory and detected hardware errors. To identify and repair these problems, contact the computer manufacturer

Event[4278]
  Log Name: System
  Source: Microsoft-Windows-MemoryDiagnostics-Results
  Date: 2023-05-24T13:56:30.2250000Z
  Event ID: 1202
  Task: N/A
  Level: Error
  Opcode: Info 

  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Moons-i9
  Description:
The Windows Memory Diagnostic tested the computer's memory and detected hardware errors. To identify and repair these problems, contact the computer manufacturer
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Did you get a Return Merchandise Authorization (RMA)?


Code:
Event[4277]
  Log Name: System
  Source: Microsoft-Windows-MemoryDiagnostics-Results
  Date: 2023-05-24T13:56:30.2250000Z
  Event ID: 1102
  Task: N/A
  Level: Error
  Opcode: Info

  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Moons-i9
  Description:
The Windows Memory Diagnostic tested the computer's memory and detected hardware errors. To identify and repair these problems, contact the computer manufacturer

Event[4278]
  Log Name: System
  Source: Microsoft-Windows-MemoryDiagnostics-Results
  Date: 2023-05-24T13:56:30.2250000Z
  Event ID: 1202
  Task: N/A
  Level: Error
  Opcode: Info

  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Moons-i9
  Description:
The Windows Memory Diagnostic tested the computer's memory and detected hardware errors. To identify and repair these problems, contact the computer manufacturer
I’m talking to Corsair about it. They’re giving me issues tbh. So we’ll see.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built myself
    CPU
    Intel i9 13900k
    Motherboard
    Asus Rog Maximus z790 hero
    Memory
    4x16 Corsair vengeance 6000MHZ ddr5
    Graphics Card(s)
    4090 msi suprim x
    Monitor(s) Displays
    Lg 32” 1440p, 27” Dell 1440p
    Screen Resolution
    1440p
    Hard Drives
    Samsung 990 m2 nvme
    PSU
    Thermaltake 1200
    Case
    Lian li evo
    Cooling
    Corsair 360 AIO
    Keyboard
    razer huntsman elite
    Mouse
    G pro super light
    Internet Speed
    300/300 mbps
    Browser
    Chrome / Opera
    Antivirus
    Windows
If you need additional confirmations run:

or

 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Btw update. It’s been a week and still no more crashes during normal use. So I’m assuming it’s fixed now. Thanks for the help!! It was the ddr5 ram/ xmp I guess??
Hi.
İs your problem fixed?
I have a similar problem as yours. If your problem is solved, I would be glad if you could help me.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 7800x 3D
    Motherboard
    MSI MAG X670E Tomahawk Wifi
    Memory
    Corsair Vengeance 32gb 6000mhz
    Graphics Card(s)
    Gainward RTX 4080
    Hard Drives
    Samsung 990pro 2tb
    PSU
    MSI MPG A850G PCIE5 850W 80 PLUS GOLD
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