Solved Explorer.exe Crash Problem

Hello everyone, after installing Windows 11 Home edition with a clean install from scratch, I did Windows Update updates and then

Faulty application name: explorer.exe, version: 10.0.22621.2792, timestamp: 0xfbda1990
Faulty module name: Windows.UI.Xaml.dll, version: 10.0.22621.2861, timestamp: 0xa6d20322
Exception code: 0xc000027b
Error offset 0x00000000000000872d20
Bad transaction ID: 0x0xE7C
Application start time: 0x0x1DA317FB70A9764
Incorrect application path: C:\Windows\explorer.exe
Incorrect module path: C:\Windows\System32\Windows.UI.Xaml.dll
Report ID: dd309652-d50a-45e5-9365-a716c5fb4ee5
Full name of the faulty package:
Application ID related to the faulty package:

I occasionally encounter Explorer.exe crash problem in the event viewer related to the event viewer, I have not been able to solve the cause of this, sometimes when I click on the taskbar or when I do an operation in windows explorer or when I open the settings, it freezes and restarts spontaneously as if the system has just been opened, I tried the sfc/scannow method and the restorehealt method, but it did not reach a solution. I don't want to do another clean install from scratch because it started happening after I did a clean install from scratch and after I did an update.

Before updating, did you use any Vivetool tricks to disable Tabs in File Explorer?
Or any other (registry) changes to the functioning of the File explorer?

No no I didn't use anything as an extra 3rd party software or I didn't play with anything in the registry, I did a clean installation from scratch, I created a format usb with rufus by printing the iso from the original windows site to the usb memory. Yesterday I reset the BIOS settings and returned it completely to the old factory settings, but still no solution, I also installed a lot of games and files, it would be difficult for me to install it again.

FallenDemon said:

No no I didn't use anything as an extra 3rd party software or I didn't play with anything in the registry, I did a clean installation from scratch, I created a format usb with rufus by printing the iso from the original windows site to the usb memory. Yesterday I reset the BIOS settings and returned it completely to the old factory settings, but still no solution, I also installed a lot of games and files, it would be difficult for me to install it again.

Click to expand...

Can you take a screenshot of your startup apps please?
(Select Sort by Status is easier)




You wouldn't need to do a complete installation as explained below:

OAT said:

Can you take a screenshot of your startup apps please?
(Select Sort by Status is easier)

View attachment 81605


You wouldn't need to do a complete installation as explained below:

Repair Install Windows 11 with an In-place Upgrade

This tutorial will show you how to do a repair install of Windows 11 by performing an in-place upgrade without losing anything. If you need to repair or create a new recovery partition or having problems with the Windows 11 operating system on your PC, and the usual solutions will not fix it...

www.elevenforum.com

Click to expand...

You can review the list of my startup applications in this way.

Quick question please. You say you did a clean install. Did you then install all appropriate drivers? Please open device manager (start - run - devmgmt.msc). Are there any yellow or red symbols?

allan said:

Quick question please. You say you did a clean install. Did you then install all appropriate drivers? Please open device manager (start - run - devmgmt.msc). Are there any yellow or red symbols?

Click to expand...

I did a clean install, yes, now I have checked in the device manager as you said, but I have installed all the important drivers by installing whatever drivers are offered on the HP Support site that are suitable for my computer. But there is no exclamation mark marked in yellow or red as you mentioned, they all seem to work properly.

FallenDemon said:

I also installed a lot of games and files, it would be difficult for me to install it again.

Click to expand...

That's the direction I would start looking.
Perform a clean boot to eliminate software conflict causing the issue. If it doesn't happen in a clean boot, you have some software conflicting with Windows. Brink's procedure will help you weed out which one. Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts Tutorial

Candidly, I'm less concerned with event viewer than I am the crashing.

Please humor me and try something. It may or may not work, but it's worth a shot. Please disable two apps and reboot:
translucenttb and lively wallpaper. Let's see if the crashing continues when you click the taskbar or open settings.

And I certainly agree with the suggestion to try a clean boot. Again, less concerned with what you see in event viewer than I am eliminating crashes.

allan said:

Candidly, I'm less concerned with event viewer than I am the crashing.

Please humor me and try something. It may or may not work, but it's worth a shot. Please disable two apps and reboot:
translucenttb and lively wallpaper. Let's see if the crashing continues when you click the taskbar or open settings.

And I certainly agree with the suggestion to try a clean boot. Again, less concerned with what you see in event viewer than I am eliminating crashes.

Click to expand...

Ok, let me try disabling the two applications you mentioned and see what the result will be, if there is a problem again, I will write in the topic.

@FallenDemon That's exactly what a clean boot does. Instead of guessing and maybes, it proves immediately whether or not ANY app is causing the problem so you can concentrate your troubleshooting in the right direction.

Thank you very much for your answers and help, I was able to solve the problem by doing a clean pre-installation, there is no problem now, I found that the problem was caused by the TranslucentTB application, which has an application in the microsoft store for taskbar transparency, and I disabled it and uninstalled the application. Thanks again for your reply.

You're welcome. I was fairly certain it was one of those two apps. Glad to hear everything is good now.