Explorer in Windows 11 bug (23H2)


O

organapimongkol

Member
Local time
2:28 AM
Posts
16
OS
Microsoft Windows 11 (Original : DOS)
In sometimes when I open File Explorer It’s got no up on top so I don’t know what it is

**This bug can find easily on old computers/laptops**
 
Windows Build/Version
Windows 11 23H2 Home Single Language

My Computer

System One

  • OS
    Microsoft Windows 11 (Original : DOS)
    Computer type
    Laptop
    Manufacturer/Model
    ASUS
    CPU
    Intel Pentium P6200 (2.13GHz + 2 Cores/Threads)
    Motherboard
    A42F-VX330D
    Memory
    8 Gigabytes (Original Product have 1 GB)
    Graphics Card(s)
    Intel GMA HD Graphics
    Sound Card
    Realtek? (Not Sure)
    Monitor(s) Displays
    14” LED 1 Display 60.10Hz Refresh Rate Touchscreen does not support
    Screen Resolution
    1366 x 768
    Hard Drives
    500 Gigabytes
    No M2 Slots Not Solid Slate Drive (SSD)
    PSU
    No Power Supply (I’m use laptop battery)
    Case
    Plastic
    Cooling
    ???
    Keyboard
    PS/2 Type | No Backlight
    Mouse
    TouchPad (Not Mouse LoL) Use PS/2 Port
    Internet Speed
    ??
    Browser
    Microsoft Edge (Default) / Google Chrome
    Antivirus
    Microsoft Windows Defender (Using) / AVG Antivirus (Uninstalled) / Avast Antivirus (Uninstalled)
Screenshot please.
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Build by vendor to my specs
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    MSI PRO B550M-P Gen3
    Memory
    Kingston FURY Beast 2x16GB DIMM DDR4 2666 CL16
    Graphics Card(s)
    MSI GeForce GT 730 2GB LP V1
    Sound Card
    Creative Sound Blaster Audigy FX
    Monitor(s) Displays
    Samsung S24E450F 24"
    Screen Resolution
    1920 x 1080
    Hard Drives
    1. SSD Kingston NV2 - 500 GB
    2. SSD-SATA Crucial MX500-2TB
    PSU
    Corsair CV650W
    Case
    Cooler Master Silencio S400
    Cooling
    Cooler Master Hyper H412R
    Keyboard
    Cherry Stream (wired, scissor keys)
    Mouse
    Asus WT465 (wireless)
    Internet Speed
    70 Mbps down / 80 Mbps up
    Browser
    Firefox 115.7.0 ESR
    Antivirus
    F-secure via Internet provider
    Other Info
    Oracle VirtualBox 7 for testing software on Win 10 or 11

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP EliteDesk 705 G5
    CPU
    AMD Ryzen 5 Pro 3400GE
    Memory
    8GB DDR4 SDRAM
    Graphics Card(s)
    Integrated AMD Radeon Vega 11
    Hard Drives
    256 GB PCIe NVMe M.2 SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron 15-3576
    CPU
    Intel Core i5-8250U
    Memory
    8 GB DDR4 - 2400 SODIMM
    Graphics card(s)
    Intel UHD Graphics 620
    Hard Drives
    256GB SK Hynix SC311 SATA SSD
I think the OP means 'Up to Parent Folder'
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
@organapimongkol

We are all guessing about what you want. That means that we aren't sure what you want. I'm sure English is not your first language, so it might be easier for you to try what @Kees suggested, and post a screenshot of your Explorer window when "it's got no up on top."
 

My Computers

System One System Two

  • OS
    11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i7-9700 @ 3.00GHz
    Motherboard
    Lenovo 3132
    Memory
    32GBDDR4 @ 2666MHz
    Graphics Card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    LG E2442
    Screen Resolution
    1920x1080
    Hard Drives
    1 x Samsung 970 EVO PLUS 500GB NVMe SSD, 1 x WD_BLACK SN770
    250GB NVMe SSD (OS and programs), 1 x WD_BLACK SN770
    500GB NVMe SSD (Data)
    Case
    Lenovo SFF
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Mouse
    LogiTech M510 wireless
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome, sometimes Firefox
    Antivirus
    Malwarebytes Premium & Defender (working together beautifully!)
  • Operating System
    11 Pro 23H2 22631.3527
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i5-8400 @ 2.80GHz
    Motherboard
    Lenovo 3132
    Memory
    32GB DDR4 @ 2600MHz
    Graphics card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek High Definition Audio onboard
    Monitor(s) Displays
    LG FULL HD (1920x1080@59Hz)
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x Samsung 970 EVO PLUS NVMe; 1 x Samsung 980 NVMe SSD
    Case
    Lenovo Think Centre SFF
    Mouse
    LogiTech M510 wireless
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium and MS Defender, beautiful together
organapimongkol said:
In sometimes when I open File Explorer It’s got no up on top so I don’t know what it is

**This bug can find easily on old computers/laptops**
Click to expand...
Welcome to Eleven Forum.

Wisewiz said:
We are all guessing about what you want. That means that we aren't sure what you want. I'm sure English is not your first language, so it might be easier for you to try what @Kees suggested, and post a screenshot of your Explorer window when "it's got no up on top."
Click to expand...
I'm not guessing, because I've seen what (I think) organapimongkol is trying to describe. I have one old Dell Latitude E4310 that sometimes does not display the complete Explorer Window, it's missing the tabs and the menu icons like this....

1706889118268.png

...when it it is working properly it looks like this.

1706889904123.png

Another related symptom is that the right-click context menu may be blank (still working, but you can't read what you're clicking on).

It appears to be a problem with the display driver, but I've not found one for my PC that cures it. Changing the display resolution and/or scaling, then changing it back to 'Recommended' can often cure it for a while. So can rebooting, or finding Windows Explorer in Task Manager's Processes tab and restarting it.
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Beta as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, and Canary builds as a native boot .vhdx.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Beta as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, and Canary builds as a native boot .vhdx.
It's a display driver related issue. For old machines that do not have any newer drivers, it may be best overall to go back to Windows 10, but the alternative is to just switch to the Windows 10 Explorer:

SwitchExplorer

Switch Explorer between the Windows 11 version and the Windows 10 version
lesferch.github.io
 
Last edited:

My Computer

System One

  • OS
    Windows 10/11
    Computer type
    Laptop
    Manufacturer/Model
    Acer
On W10, (19045.3996), Explorer suddenly went from W7 Command Bar to W10 Ribbon, and I can't get it back! :mad:
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook

My Computer

System One

  • OS
    Microsoft Windows 11 (Original : DOS)
    Computer type
    Laptop
    Manufacturer/Model
    ASUS
    CPU
    Intel Pentium P6200 (2.13GHz + 2 Cores/Threads)
    Motherboard
    A42F-VX330D
    Memory
    8 Gigabytes (Original Product have 1 GB)
    Graphics Card(s)
    Intel GMA HD Graphics
    Sound Card
    Realtek? (Not Sure)
    Monitor(s) Displays
    14” LED 1 Display 60.10Hz Refresh Rate Touchscreen does not support
    Screen Resolution
    1366 x 768
    Hard Drives
    500 Gigabytes
    No M2 Slots Not Solid Slate Drive (SSD)
    PSU
    No Power Supply (I’m use laptop battery)
    Case
    Plastic
    Cooling
    ???
    Keyboard
    PS/2 Type | No Backlight
    Mouse
    TouchPad (Not Mouse LoL) Use PS/2 Port
    Internet Speed
    ??
    Browser
    Microsoft Edge (Default) / Google Chrome
    Antivirus
    Microsoft Windows Defender (Using) / AVG Antivirus (Uninstalled) / Avast Antivirus (Uninstalled)
Bree said:
Welcome to Eleven Forum.


I'm not guessing, because I've seen what (I think) organapimongkol is trying to describe. I have one old Dell Latitude E4310 that sometimes does not display the complete Explorer Window, it's missing the tabs and the menu icons like this....

View attachment 85909

...when it it is working properly it looks like this.

View attachment 85911

Another related symptom is that the right-click context menu may be blank (still working, but you can't read what you're clicking on).

It appears to be a problem with the display driver, but I've not found one for my PC that cures it. Changing the display resolution and/or scaling, then changing it back to 'Recommended' can often cure it for a while. So can rebooting, or finding Windows Explorer in Task Manager's Processes tab and restarting it.
Click to expand...
Yes
 

My Computer

System One

  • OS
    Microsoft Windows 11 (Original : DOS)
    Computer type
    Laptop
    Manufacturer/Model
    ASUS
    CPU
    Intel Pentium P6200 (2.13GHz + 2 Cores/Threads)
    Motherboard
    A42F-VX330D
    Memory
    8 Gigabytes (Original Product have 1 GB)
    Graphics Card(s)
    Intel GMA HD Graphics
    Sound Card
    Realtek? (Not Sure)
    Monitor(s) Displays
    14” LED 1 Display 60.10Hz Refresh Rate Touchscreen does not support
    Screen Resolution
    1366 x 768
    Hard Drives
    500 Gigabytes
    No M2 Slots Not Solid Slate Drive (SSD)
    PSU
    No Power Supply (I’m use laptop battery)
    Case
    Plastic
    Cooling
    ???
    Keyboard
    PS/2 Type | No Backlight
    Mouse
    TouchPad (Not Mouse LoL) Use PS/2 Port
    Internet Speed
    ??
    Browser
    Microsoft Edge (Default) / Google Chrome
    Antivirus
    Microsoft Windows Defender (Using) / AVG Antivirus (Uninstalled) / Avast Antivirus (Uninstalled)

My Computer

System One

  • OS
    Microsoft Windows 11 (Original : DOS)
    Computer type
    Laptop
    Manufacturer/Model
    ASUS
    CPU
    Intel Pentium P6200 (2.13GHz + 2 Cores/Threads)
    Motherboard
    A42F-VX330D
    Memory
    8 Gigabytes (Original Product have 1 GB)
    Graphics Card(s)
    Intel GMA HD Graphics
    Sound Card
    Realtek? (Not Sure)
    Monitor(s) Displays
    14” LED 1 Display 60.10Hz Refresh Rate Touchscreen does not support
    Screen Resolution
    1366 x 768
    Hard Drives
    500 Gigabytes
    No M2 Slots Not Solid Slate Drive (SSD)
    PSU
    No Power Supply (I’m use laptop battery)
    Case
    Plastic
    Cooling
    ???
    Keyboard
    PS/2 Type | No Backlight
    Mouse
    TouchPad (Not Mouse LoL) Use PS/2 Port
    Internet Speed
    ??
    Browser
    Microsoft Edge (Default) / Google Chrome
    Antivirus
    Microsoft Windows Defender (Using) / AVG Antivirus (Uninstalled) / Avast Antivirus (Uninstalled)

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Beta as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, and Canary builds as a native boot .vhdx.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Beta as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, and Canary builds as a native boot .vhdx.
organapimongkol said:
View attachment 85941
Click to expand...
In addition to using the Windows 10 Explorer, you'll also need to change to the classic right-click menu:
www.elevenforum.com

Disable "Show more options" context menu in Windows 11 Tutorial

This tutorial will show you how to enable or disable having to click on "Show more options" to see the full context menu for your account or all users in Windows 11. When you right click on an item in Windows 11, you will see a new modern condensed context menu with Show more options...
www.elevenforum.com www.elevenforum.com
 

My Computer

System One

  • OS
    Windows 10/11
    Computer type
    Laptop
    Manufacturer/Model
    Acer
Interesting indeed!

Neither of my two computers have ever experienced this problem.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9510 OLED
    CPU
    11th Gen i9 -11900H
    Memory
    32 GB 3200 MHz DDR4
    Graphics Card(s)
    NVIDIA® GeForce® RTX 3050Ti
    Monitor(s) Displays
    15.6" OLED Infinity Edge Touch
    Screen Resolution
    16:10 Aspect Ratio (3456 x 2160)
    Hard Drives
    1 Terabyte M.2 PCIe NVMe SSD
    2 Thunderbolt™ 4 (USB Type-C™)
    1 USB 3.2 Gen 2 (USB Type-C™)
    SD Card Reader (SD, SDHC, SDXC)
    Internet Speed
    900 Mbps Netgear Orbi + 2 Satellites
    Browser
    Microsoft Edge (Chromium) + Bing
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription
    Microsoft OneDrive 1TB Cloud
    Microsoft Outlook
    Microsoft OneNote
    Microsoft PowerToys
    Microsoft Visual Studio
    Microsoft Visual Studio Code
    Macrium Reflect
    Dell Support Assist
    Dell Command | Update
    LastPass Password Manager
    Amazon Kindle
    Interactive Brokers Trader Workstation
    Lightroom/Photoshop subscription
  • Operating System
    Windows 11 Pro
    Computer type
    Tablet
    Manufacturer/Model
    Microsoft Surface Pro 7
    CPU
    i5
    Memory
    8 GB
    Hard Drives
    256GB SSD
    Internet Speed
    900 Mbps Netgear Orbi + 2 Satellites
    Browser
    Microsoft Edge (Chromium) + Bing
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription (Office)
    Microsoft OneDrive 1TB Cloud
    Microsoft Outlook
    Microsoft OneNote
    Microsoft Visual Studio
    Amazon Kindle
    Interactive Brokers Trader Workstation
    Lightroom/Photoshop subscription
You must log in or register to reply here.

Similar threads

Explorer/context menus slow to open after last update
Replies
2
Views
339
FreeBooter
FreeBooter
File Explorer stealing back focus when opening files from "Recent" listing
Replies
1
Views
377
glasskuter
glasskuter
Notepad anomaly
Replies
5
Views
369
john1955
john1955
How do I get old-style file explorer back
Replies
5
Views
626
LesFerch
LesFerch
Solved Prevent File Explorer Browsing Capability When Opening A Folder
Replies
3
Views
311
btvarner
btvarner

Latest Support Threads

Latest Tutorials

Back
Top Bottom