New Outlook activated by today's update


John7

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5:27 AM
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OS
Windows 11
I found today after a 365 update New Outlook replaced Outlook Classic when clicking on an address to use. It lost all my archives but was able to switch back and uninstall the app. Click on the link and select Clasic to be used. What concerned me was the new one losing my archives which would have been an enormous problem. Is this appalling behaviour how it is expexted to function if you switch to it?
 

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Firstly, you didn’t mention your Office version. Do you have Microsoft 365 or Office 2021?
Secondly, you can backup your PST (If that’s what you mean by archive). However it shouldn’t get deleted.

PST files by default, generally live in the folder: Documents\Outlook Files\
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 Build 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
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    ASUS ROG Maximus VI Formula
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    32.0 GB of I forget and the box is in storage.
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    OS on Samsung 1TB 870 QVO SATA
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    Silverstone 1500
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    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
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    I’m on a horse.
  • Operating System
    Windows 11 Pro 25H2 Build 26200.8524
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
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    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
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    Defender / Malwarebytes
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    …still on a horse.
If you are eventually forced to use the new Outlook & IMAP, then you can add (import) your PST (POP3 archive file) and have access to your old folders.
This way you’ll have modern IMAP email setup and access to the folders you are used to.
You can drag and drop emails from your IMAP account to the folder of your choice in your PST file.

Think of a PST file as a Filing Cabinet.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 Build 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard thingy
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
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    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.
  • Operating System
    Windows 11 Pro 25H2 Build 26200.8524
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Thanks. Sorry 365 and nothing was lost when I got it to move back to Clasic
I was not pleased to have MS change the defult and even less pleased when it finished loading my emails to find didn't copy over the very big archives
But as said I have deleted the new and got Clasic as defult again with all the archive data OK. But do you lose archives if yo6 change to new outlook?
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Chilblast Photoe editer
    CPU
    AMD Ryzen 9 3900X 12-
    Motherboard
    AMD AM4 ATX
    Memory
    32
    Graphics Card(s)
    RTX 470
    Monitor(s) Displays
    Benq SW240 Dell U213
    Screen Resolution
    1920X1200
    Hard Drives
    1 Tb SSD 2 Tb SSD 2Tb Hdd
    Mouse
    logi
    Internet Speed
    500 up and down
    Browser
    Firefox
    Antivirus
    Bitdefender Total Security
  • Computer type
    Laptop
    Manufacturer/Model
    XPS 14 9440
    Browser
    Firefox
    Antivirus
    Bitdefender Total
As mentioned, the archive (PST file) is in Documents\Outlook Files.

Back it up.

Technically you don’t lose archive folders because they are stored in the PST file. But back it up, I have read on occasion people saying the new outlook chewed up their PST file.

For my wife:

I setup IMAP accounts because she uses 3 different computers, so they sync nicely.
Then I imported the PST file
The IMAP (email) accounts are listed, and at the top, the PST file is present with all her folders.
She drags and drops mail she needs to keep, from the IMAP accounts which live server side, to the PST file which lives locally. This is a good practice in my opinion in case there is ever a catastrophic server issue (I have experienced)

Win-2025.webp


Win-2026.webp
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 Build 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard thingy
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.
  • Operating System
    Windows 11 Pro 25H2 Build 26200.8524
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.

My Computer

System One

  • OS
    Windows 10, Windows 11
    Computer type
    PC/Desktop
So far today, Classic Outlook works for me. But I'm sure "they" are coming for me and all other non-corporate users.
 

My Computer

System One

  • OS
    Windows 11 2H25
    Computer type
    PC/Desktop
    Manufacturer/Model
    DIY
    CPU
    AMD 9900X
    Motherboard
    MSI X870E Carbon
    Memory
    64 GB
    Graphics Card(s)
    AMD 9070 XT
    Sound Card
    built-in
    Monitor(s) Displays
    Dell 24"
    Hard Drives
    Sabrent 1 TB NVMe, 4 x SSD (need to check models), 4 x 3.5" HDD, 8-16 TB, all WD
    PSU
    Seasonic 850
    Case
    Fractal Design North XL (which I likw)
    Cooling
    Corsair AIO for CPU, fans for case
    Keyboard
    Das Keyboard 4
    Mouse
    Corsair M65 (white)
    Internet Speed
    1 TB download
    Browser
    Firefox
    Antivirus
    Bitdefender
    Other Info
    Also have Lenovo T14S laptop (me) and Lenovo Slim 71 (wife)
So far today, Classic Outlook works for me. But I'm sure "they" are coming for me and all other non-corporate users.
Classic Outlook Support Policy

when will classic outlook end - Microsoft Q&A

Classic Outlook is NOT Going Away in 2026 | Slipstick Systems

Perpetual License

Office Home & Business 2024 which includes Classic Outlook for Windows.

https://www.microsoft.com/en-us/microsoft-365/p/office-home-business-2024/cfq7ttc0pbm7

Classic Outlook for Windows.

https://www.microsoft.com/en-us/microsoft-365/p/outlook/cfq7ttc0pbmd
 

My Computer

System One

  • OS
    Windows 10, Windows 11
    Computer type
    PC/Desktop
Perpetual License = It may go out of Support and End Of Life, you may have to jump thru hoops to keep it working, but they can't take it away from you.
 

My Computer

System One

  • OS
    Windows 10, Windows 11
    Computer type
    PC/Desktop
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