Solved update KB5015814 wont install


Cpap

New member
Local time
3:04 AM
Posts
7
OS
win11
win 11 pc

I get an error and it wont install

I have trried sfc

removed malwarebytes

suspended antivirus

help!!!
 

My Computer

System One

  • OS
    win11

Ghot

Well-known member
Pro User
VIP
Local time
10:04 PM
Posts
4,114
Location
PA, USA
OS
Win 11 Home ♦♦♦22621.525
win 11 pc

I get an error and it wont install

I have trried sfc

removed malwarebytes

suspended antivirus

help!!!


Try to reset Windows Update as in this tutorial...





If you still have problems, the easiest fix is usually an In-Place upgrade. This will repair Windows, but leave you programs and files intact...








Here is the short version of the In-place upgrade tutorial...

DISABLE non-Microsoft:
a) antivirus software
b) firewall software
c) drive encryption software

Make a full OS backup with a program like Macrium Reflect (free)
Macrium Software | Macrium Reflect Free

Go here and get the Windows 11 ISO (use the 3rd option), and save the ISO to your desktop.
Download Windows 11
The ISO must be downloaded in the same language as you are using in Windows, to be able to keep your Programs and Files.


000000 Win 11 ISO.png





Right click the ISO image and choose: MOUNT
Open File Explorer and you will see a new drive letter. It will "look" like a DVD optical drive.
Double click the new drive letter to open it.
Find setup.exe and double click it to start the in-place upgrade.

Choose the Keep personal files and apps option.

After it's all done... to UNmount the ISO image, right click the new drive letter and choose: EJECT.


The ONLY thing you will lose is some of your personalizations. Your programs and data will be intact.
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22621.525
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4201)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    100/100
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot®
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    100/100
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?

    http://www.xtremesystems.org/forums/showthread.php?183088-5000-B-E-on-M2N32-SLI-Dlx-Overclocked&p=2891724#post2891724

adbc

New member
Local time
4:04 AM
Posts
9
OS
windows 11
I have the same problem, did the reset : nothing was found on the DIM command nor the sfc /scannow.
Tried clean boot, this also does not work, tried manual install, disabled mbam, system cleanup, nothing helps.
I'm a bit reluctant to do the In-Place upgrade, looks a bit risky to me, but I suppose I'll have to try it anyway.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    Intel Core i7 @ 3.00GHz 39 °C Kaby Lake 14nm Technology
    Motherboard
    HP 8509 (U3E1)
    Graphics Card(s)
    PL2730H (1920x1080@60Hz) 2047MB NVIDIA GeForce RTX 2060 (HP)

Cromax

Active member
Local time
4:04 AM
Posts
131
OS
Windows 11
go Turn windows features on or off and check both of these under .net 3.5 i had issues on other updates and this made it go throughbb.pnge
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    -
    CPU
    4770k
    Motherboard
    Asus Maximus Formula VI
    Memory
    16 gb Kingston
    Graphics Card(s)
    2070 super

adbc

New member
Local time
4:04 AM
Posts
9
OS
windows 11
@Cromax : thank you did that, and the same error code 0x80073701 came up, "the reference assembly could not be found".
Clicking on how to solve that.... hmmm ....don't really know what to do. Does it mean that I have to reinstall net framwork 3.5 ?
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    Intel Core i7 @ 3.00GHz 39 °C Kaby Lake 14nm Technology
    Motherboard
    HP 8509 (U3E1)
    Graphics Card(s)
    PL2730H (1920x1080@60Hz) 2047MB NVIDIA GeForce RTX 2060 (HP)

Cpap

New member
Thread Starter
Local time
3:04 AM
Posts
7
OS
win11
Try to reset Windows Update as in this tutorial...





If you still have problems, the easiest fix is usually an In-Place upgrade. This will repair Windows, but leave you programs and files intact...








Here is the short version of the In-place upgrade tutorial...

DISABLE non-Microsoft:
a) antivirus software
b) firewall software
c) drive encryption software

Make a full OS backup with a program like Macrium Reflect (free)
Macrium Software | Macrium Reflect Free

Go here and get the Windows 11 ISO (use the 3rd option), and save the ISO to your desktop.
Download Windows 11
The ISO must be downloaded in the same language as you are using in Windows, to be able to keep your Programs and Files.


View attachment 33810





Right click the ISO image and choose: MOUNT
Open File Explorer and you will see a new drive letter. It will "look" like a DVD optical drive.
Double click the new drive letter to open it.
Find setup.exe and double click it to start the in-place upgrade.

Choose the Keep personal files and apps option.

After it's all done... to UNmount the ISO image, right click the new drive letter and choose: EJECT.


The ONLY thing you will lose is some of your personalizations. Your programs and data will be intact.
I tried this but got this error: the installation failed in the SAFE-OS phase with an error during INSTALL-UPDATES OPERATION
 

My Computer

System One

  • OS
    win11

Cromax

Active member
Local time
4:04 AM
Posts
131
OS
Windows 11
@Cromax : thank you did that, and the same error code 0x80073701 came up, "the reference assembly could not be found".
Clicking on how to solve that.... hmmm ....don't really know what to do. Does it mean that I have to reinstall net framwork 3.5 ?
Did you try DISM /online /Cleanup-Image /StartComponentCleanup .. I had similar issues with previous updates and that helped me but if it doesnt help you, you can turn them off
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    -
    CPU
    4770k
    Motherboard
    Asus Maximus Formula VI
    Memory
    16 gb Kingston
    Graphics Card(s)
    2070 super

Iggy_AZ

Member
Local time
7:04 PM
Posts
26
Location
Desert SW
OS
Windows 11 Pro
Dis all above and tried in place upgrade also.
Ran almost to the point it looked like it was ready to install then stopped and said unable to install.
Tried this twice with same results.

So I guess we have to wait for MS to figure it out.
Seems like we are back with Windows 10 all over again.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Selfbuild Dec 2021
    CPU
    11th Generation i5-11500
    Motherboard
    Gigabyte AORUS B560M Pro
    Memory
    16 Gig
    Graphics Card(s)
    Yes
    Sound Card
    Yes
    Monitor(s) Displays
    32" UHD Samsung
    Screen Resolution
    3840 x 2160
    Hard Drives
    Samsung 980 Pro NVMe
    PSU
    750 Watt
    Case
    Fractal Meshify 2 Compact
    Cooling
    Cooler Master Hyper 212 Black Edition
    Keyboard
    Yes
    Mouse
    Squeaky one
    Internet Speed
    Gigablast!
    Browser
    MS Edge
    Antivirus
    Got my 2 Shots plus my Booster

adbc

New member
Local time
4:04 AM
Posts
9
OS
windows 11
@Cromax : that's the one I did not try yet, but nothing there as well
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    Intel Core i7 @ 3.00GHz 39 °C Kaby Lake 14nm Technology
    Motherboard
    HP 8509 (U3E1)
    Graphics Card(s)
    PL2730H (1920x1080@60Hz) 2047MB NVIDIA GeForce RTX 2060 (HP)

adbc

New member
Local time
4:04 AM
Posts
9
OS
windows 11
@Cpap : thank you. I did the reset already with all the commands. I'm a bit scared of the In-Place upgrade, seems more complicated than the simple explanation.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    Intel Core i7 @ 3.00GHz 39 °C Kaby Lake 14nm Technology
    Motherboard
    HP 8509 (U3E1)
    Graphics Card(s)
    PL2730H (1920x1080@60Hz) 2047MB NVIDIA GeForce RTX 2060 (HP)

adbc

New member
Local time
4:04 AM
Posts
9
OS
windows 11

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    Intel Core i7 @ 3.00GHz 39 °C Kaby Lake 14nm Technology
    Motherboard
    HP 8509 (U3E1)
    Graphics Card(s)
    PL2730H (1920x1080@60Hz) 2047MB NVIDIA GeForce RTX 2060 (HP)

Wynona

Well-known member
Power User
VIP
Local time
9:04 PM
Posts
1,648
Location
Arkansas
OS
Windows 11 20000.613
I don't know if it makes a difference, but yesterday I clean installed Build 22000.775. Later, Windows Update offered KB5015814 which installed without a hitch. I'm now running Build 22000.795.
 

My Computers

System One System Two

  • OS
    Windows 11 20000.613
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Envy TE01-1xxx
    CPU
    ntel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz
    Motherboard
    16.0GB Dual-Channel Unknown @ 1463MHz (21-21-21-47)
    Memory
    16384 MBytes
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Monitor 1 - Acer 27" Monitor 2 - Acer 27"
    Screen Resolution
    1920 x 1080
    Hard Drives
    WDC PC SN530 SDBPNPZ-512G-1006 (SSD)
    Seagate ST1000DM003-1SB102
    Seagate BUP Slim SCSI Disk Device (SSD)
    PSU
    HP
    Case
    HP
    Cooling
    Standard
    Keyboard
    Logitech Wave K350
    Mouse
    Logitech M705
    Internet Speed
    100 mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    That's all Folks!
  • Operating System
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    Intel Core i7 (10th gen) 10700
    Motherboard
    Intel
    Memory
    16 GB
    Graphics card(s)
    Intel UHD Graphics 630
    Sound Card
    Built-in
    Monitor(s) Displays
    Acer 27" & Samsung 24"
    Screen Resolution
    1920 x
    Hard Drives
    SSD (512 GB)
    HDD (1 TB)
    Seagate
    PSU
    Intel i7 10th Generation
    Case
    HP
    Cooling
    HP/Intel?
    Mouse
    Logitech M705
    Keyboard
    Logitech Wave K350
    Internet Speed
    50 mbps
    Browser
    Firefox 90.2
    Antivirus
    Windows Defender
    Other Info
    Headphone/Microphone Combo
    SuperSpeed USB Type-A (4 on front)
    HP 3-in-One Card Readr
    SuperSpeed USB Type-C
    DVD Writer

Cromax

Active member
Local time
4:04 AM
Posts
131
OS
Windows 11
Command prompt in admin

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv
net start cryptSvc
net start bits
net start msiserver

sfc /scannow
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    -
    CPU
    4770k
    Motherboard
    Asus Maximus Formula VI
    Memory
    16 gb Kingston
    Graphics Card(s)
    2070 super

adbc

New member
Local time
4:04 AM
Posts
9
OS
windows 11
@Cromax : sorry but that was also done, I must say that it took me a whole day so far to search, check, run and ... getting angry and nervous.
@Wynona : that is interesting info.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    Intel Core i7 @ 3.00GHz 39 °C Kaby Lake 14nm Technology
    Motherboard
    HP 8509 (U3E1)
    Graphics Card(s)
    PL2730H (1920x1080@60Hz) 2047MB NVIDIA GeForce RTX 2060 (HP)

Cromax

Active member
Local time
4:04 AM
Posts
131
OS
Windows 11
@Cromax : sorry but that was also done, I must say that it took me a whole day so far to search, check, run and ... getting angry and nervous.
@Wynona : that is interesting info.
yeah know the feeling ..
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    -
    CPU
    4770k
    Motherboard
    Asus Maximus Formula VI
    Memory
    16 gb Kingston
    Graphics Card(s)
    2070 super

fireberd

Beach Observer
Member
VIP
Local time
10:04 PM
Posts
143
Location
Tampa Florida
OS
Windows 11 Pro
Won't install in my Win 11 pro. Tried all suggestions except in place upgrade and with the multitude of recording studio stuff that's in many locations I'm afraid to do the in place upgrade. I'm going to wait for the next Tuesday update and hope it installs OK.

OS Build 22000.739
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    My Build
    CPU
    i9 9900K
    Motherboard
    Gigabyte Z390 Designare
    Memory
    16GB Corsair Vengeance RGB DDR
    Graphics Card(s)
    MSI AMD Radeon RX5500 XT
    Sound Card
    Realtek
    Monitor(s) Displays
    27" Dell S2719dgb
    Screen Resolution
    2560X1440
    Hard Drives
    Samsung 980 1TB M.2 2280 NVMe for Win 11 Production/Recording
    Samsung EVO SSD for Win 11 Insider
    2TB conventional drive for recording projects and backup
    PSU
    Thermatake Modular 750
    Case
    BeQuiet Pure Base 600
    Cooling
    Corsair H80i V2
    Keyboard
    Microsoft wireless
    Mouse
    Microsoft wireless
    Internet Speed
    100+ Mb/sec
    Browser
    Edge
    Antivirus
    Defender and Malwarebytes
    Other Info
    Cakewalk by Bandlab and Presonus Studio One 4.6 Pro recording programs. MOTU recording interface

glasskuter

Well-known member
Pro User
VIP
Local time
9:04 PM
Posts
2,575
Location
The Lone Star State of Texas
OS
Windows 11 Pro 22H2 22621.382
I'm afraid to do the in place upgrade
An inplace upgrade (repair install) is all that worked for me. It took about 15 minutes. Waiting won't solve the problem as the next cumulative will also fail, and all others after that until the problem is fixed. You should not be afraid of repairing Windows. Make an image beforehand and if something does go wrong, you have insurance.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.382
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

Cpap

New member
Thread Starter
Local time
3:04 AM
Posts
7
OS
win11
An inplace upgrade (repair install) is all that worked for me. It took about 15 minutes. Waiting won't solve the problem as the next cumulative will also fail, and all others after that until the problem is fixed. You should not be afraid of repairing Windows. Make an image beforehand and if something does go wrong, you have insurance.
I tried the inplace upgrade but it didnt install and gave error message after reverting back : the installation failed in the SAFE-OS phase with an error during INSTALL-UPDATES OPERATION"
 

My Computer

System One

  • OS
    win11

Cromax

Active member
Local time
4:04 AM
Posts
131
OS
Windows 11
Won't install in my Win 11 pro. Tried all suggestions except in place upgrade and with the multitude of recording studio stuff that's in many locations I'm afraid to do the in place upgrade. I'm going to wait for the next Tuesday update and hope it installs OK.

OS Build 22000.739
try installing KB5014668 first to push it to .778
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    -
    CPU
    4770k
    Motherboard
    Asus Maximus Formula VI
    Memory
    16 gb Kingston
    Graphics Card(s)
    2070 super

FIREMEDIC2700

Member
Local time
9:04 PM
Posts
20
Location
BIRMINGHAM, AL USA
OS
windows 11
I tried the inplace upgrade but it didnt install and gave error message after reverting back : the installation failed in the SAFE-OS phase with an error during INSTALL-UPDATES OPERATION"
have you tried bypassing windows updates and tried to get it from updates catalog ?
Microsoft Update Catalog
have you tried check disk commands.
might have to do a clean install of windows 11.
i have a older windows box that does not support tpm or cpu specs. to this date i have not had any issues with updates from windows update.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP ELITEDESK800 G1 SFF
    CPU
    Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz 3.20 GHz
    Memory
    24.0 GB (23.9 GB usable)
    Graphics Card(s)
    NVIDA G 210
Top Bottom