Solved update KB5015814 wont install

Cpap · Jul 13, 2022

win 11 pc

I get an error and it wont install

I have trried sfc

removed malwarebytes

suspended antivirus

help!!!

Ghot · Jul 13, 2022

Cpap said:
win 11 pc

I get an error and it wont install

I have trried sfc

removed malwarebytes

suspended antivirus

help!!!

Try to reset Windows Update as in this tutorial...

Reset Windows Update in Windows 11

This tutorial will show you how to completely reset Windows Update components and policies to default in Windows 10 and Windows 11. Windows Update keeps Windows 11 updated by automatically downloading and installing the latest updates, drivers, and hotfixes released by Microsoft. Sometimes you...

www.elevenforum.com

If you still have problems, the easiest fix is usually an In-Place upgrade. This will repair Windows, but leave you programs and files intact...

Repair Install Windows 11 with an In-place Upgrade

This tutorial will show you how to do a repair install of Windows 11 by performing an in-place upgrade without losing anything. If you need to repair or create a new recovery partition or having problems with the Windows 11 operating system on your PC, and the usual solutions will not fix it...

www.elevenforum.com

Here is the short version of the In-place upgrade tutorial...

DISABLE non-Microsoft:
a) antivirus software
b) firewall software
c) drive encryption software

Make a full OS backup with a program like Macrium Reflect (free)
Macrium Software | Macrium Reflect Free

Go here and get the Windows 11 ISO (use the 3rd option), and save the ISO to your desktop.
Download Windows 11
The ISO must be downloaded in the same language as you are using in Windows, to be able to keep your Programs and Files.

Right click the ISO image and choose: MOUNT
Open File Explorer and you will see a new drive letter. It will "look" like a DVD optical drive.
Double click the new drive letter to open it.
Find setup.exe and double click it to start the in-place upgrade.

Choose the Keep personal files and apps option.

After it's all done... to UNmount the ISO image, right click the new drive letter and choose: EJECT.

The ONLY thing you will lose is some of your personalizations. Your programs and data will be intact.

adbc · Jul 13, 2022

I have the same problem, did the reset : nothing was found on the DIM command nor the sfc /scannow.
Tried clean boot, this also does not work, tried manual install, disabled mbam, system cleanup, nothing helps.
I'm a bit reluctant to do the In-Place upgrade, looks a bit risky to me, but I suppose I'll have to try it anyway.

Cromax · Jul 13, 2022

go Turn windows features on or off and check both of these under .net 3.5 i had issues on other updates and this made it go through

e

adbc · Jul 13, 2022

@Cromax : thank you did that, and the same error code 0x80073701 came up, "the reference assembly could not be found".
Clicking on how to solve that.... hmmm ....don't really know what to do. Does it mean that I have to reinstall net framwork 3.5 ?

Cpap · Jul 13, 2022

Ghot said:
Try to reset Windows Update as in this tutorial...

Reset Windows Update in Windows 11

This tutorial will show you how to completely reset Windows Update components and policies to default in Windows 10 and Windows 11. Windows Update keeps Windows 11 updated by automatically downloading and installing the latest updates, drivers, and hotfixes released by Microsoft. Sometimes you...

www.elevenforum.com

If you still have problems, the easiest fix is usually an In-Place upgrade. This will repair Windows, but leave you programs and files intact...

Repair Install Windows 11 with an In-place Upgrade

This tutorial will show you how to do a repair install of Windows 11 by performing an in-place upgrade without losing anything. If you need to repair or create a new recovery partition or having problems with the Windows 11 operating system on your PC, and the usual solutions will not fix it...

www.elevenforum.com

Here is the short version of the In-place upgrade tutorial...

DISABLE non-Microsoft:
a) antivirus software
b) firewall software
c) drive encryption software

Make a full OS backup with a program like Macrium Reflect (free)
Macrium Software | Macrium Reflect Free

Go here and get the Windows 11 ISO (use the 3rd option), and save the ISO to your desktop.
Download Windows 11
The ISO must be downloaded in the same language as you are using in Windows, to be able to keep your Programs and Files.

View attachment 33810

Right click the ISO image and choose: MOUNT
Open File Explorer and you will see a new drive letter. It will "look" like a DVD optical drive.
Double click the new drive letter to open it.
Find setup.exe and double click it to start the in-place upgrade.

Choose the Keep personal files and apps option.

After it's all done... to UNmount the ISO image, right click the new drive letter and choose: EJECT.

The ONLY thing you will lose is some of your personalizations. Your programs and data will be intact.

I tried this but got this error: the installation failed in the SAFE-OS phase with an error during INSTALL-UPDATES OPERATION

Cromax · Jul 13, 2022

adbc said:
@Cromax : thank you did that, and the same error code 0x80073701 came up, "the reference assembly could not be found".
Clicking on how to solve that.... hmmm ....don't really know what to do. Does it mean that I have to reinstall net framwork 3.5 ?

Did you try DISM /online /Cleanup-Image /StartComponentCleanup .. I had similar issues with previous updates and that helped me but if it doesnt help you, you can turn them off

Iggy_AZ · Jul 13, 2022

Dis all above and tried in place upgrade also.
Ran almost to the point it looked like it was ready to install then stopped and said unable to install.
Tried this twice with same results.

So I guess we have to wait for MS to figure it out.
Seems like we are back with Windows 10 all over again.

adbc · Jul 13, 2022

@Cromax : that's the one I did not try yet, but nothing there as well

adbc · Jul 13, 2022

@Cpap : thank you. I did the reset already with all the commands. I'm a bit scared of the In-Place upgrade, seems more complicated than the simple explanation.

adbc · Jul 13, 2022

adbc said:
@Iggy_AZ : sorry to hear it does not work for you. I will also have to wait, since you also tried the In_place upgrade, I will skip this one.

Wynona · Jul 13, 2022

I don't know if it makes a difference, but yesterday I clean installed Build 22000.775. Later, Windows Update offered KB5015814 which installed without a hitch. I'm now running Build 22000.795.

Cromax · Jul 13, 2022

Command prompt in admin

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv
net start cryptSvc
net start bits
net start msiserver

sfc /scannow

adbc · Jul 13, 2022

@Cromax : sorry but that was also done, I must say that it took me a whole day so far to search, check, run and ... getting angry and nervous.
@Wynona : that is interesting info.

Cromax · Jul 13, 2022

adbc said:
@Cromax : sorry but that was also done, I must say that it took me a whole day so far to search, check, run and ... getting angry and nervous.
@Wynona : that is interesting info.

yeah know the feeling ..

fireberd · Jul 13, 2022

Won't install in my Win 11 pro. Tried all suggestions except in place upgrade and with the multitude of recording studio stuff that's in many locations I'm afraid to do the in place upgrade. I'm going to wait for the next Tuesday update and hope it installs OK.

OS Build 22000.739

glasskuter · Jul 13, 2022

fireberd said:
I'm afraid to do the in place upgrade

An inplace upgrade (repair install) is all that worked for me. It took about 15 minutes. Waiting won't solve the problem as the next cumulative will also fail, and all others after that until the problem is fixed. You should not be afraid of repairing Windows. Make an image beforehand and if something does go wrong, you have insurance.

Cpap · Jul 13, 2022

glasskuter said:
An inplace upgrade (repair install) is all that worked for me. It took about 15 minutes. Waiting won't solve the problem as the next cumulative will also fail, and all others after that until the problem is fixed. You should not be afraid of repairing Windows. Make an image beforehand and if something does go wrong, you have insurance.

I tried the inplace upgrade but it didnt install and gave error message after reverting back : the installation failed in the SAFE-OS phase with an error during INSTALL-UPDATES OPERATION"

Cromax · Jul 13, 2022

fireberd said:
Won't install in my Win 11 pro. Tried all suggestions except in place upgrade and with the multitude of recording studio stuff that's in many locations I'm afraid to do the in place upgrade. I'm going to wait for the next Tuesday update and hope it installs OK.

OS Build 22000.739

try installing KB5014668 first to push it to .778

FIREMEDIC2700 · Jul 13, 2022

Cpap said:
I tried the inplace upgrade but it didnt install and gave error message after reverting back : the installation failed in the SAFE-OS phase with an error during INSTALL-UPDATES OPERATION"

have you tried bypassing windows updates and tried to get it from updates catalog ?
Microsoft Update Catalog
have you tried check disk commands.
might have to do a clean install of windows 11.
i have a older windows box that does not support tpm or cpu specs. to this date i have not had any issues with updates from windows update.

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