Solved App install issue.

Hey all, So, for a long while EA have been forcing the EA play app and thus discontinued the beloved origin, I have no issue using the ea play app..if only it would install.
EA have been unsurprisingly absolutely useless, So im coming to you guys.
So basically when you install the app it gets to the end and then brings up an error code relevant to ea INST-14-1603 if anyone cares.
Looking into windows, the code it throws is BEX64. Any thoughts?
This has been an issue from before the change from origin to ea play was forced, Wasnt a big deal til it was. So around a year now, Thus said, I've actually re-installed windows once since then but same result afterwards. Ive tried in safe mode to no avail as its an online download through the exe installer and i dont have a cable long enough sadly, Firewall and av etc has all been disabled(Firewall for this purpose today) to make sure nothings stopping it. I've disabled all xbox related stuff whilst i try to install based on what ive found online, Re install all the redistributable's as well. Gpu drivers up to date. Disabled razer software incase of conflict.
Im genuinely at a loss for this one, Any help would be much appreciated and happy to follow any instructions that may be useful.
Cheers all

Copied & pasted directly from EA Support
If you are unable to install or reinstall EA Desktop, here is a list of possible workarounds for this problem:
Try this in order. (Make sure Origin is not running!)

1. Run the EA Desktop installer as Administrator.
   Right click the "EADesktopInstaller.exe" > Run as Administrator.
   
   
2. Use the MSI installer:
   • Press the Windows key and R at the same time.
   • Type or copy and paste %PROGRAMDATA% into the new window > Hit ENTER.
   • Type or copy and paste EA Desktop into the Windows Explorer search bar > Hit ENTER
   
   • Double click the EADesktop-xx.x.xxx.xxxx-xxx.msi (The numbers may vary.)
   • The MSI installer will give you three options > choose “remove”.
   (If you never installed or attempted to install EA Desktop before, just try to install.)
   - After the process is finished, you should be able to install with the normal installer or the *.msi.
   
   
3. Use the Microsoft tool to fix problems that block programs from being installed or removed.
   You can find the tool and a guide here.
   
   
4. If you have a Windows user name with special characters in it:
   Either:
   create an new Windows user account with only ASCII characters in it. > Reboot > Log on to the new account > Test.
   Or:
   Press the Windows key and "R" at the same time.
   Type or copy and paste "control" into the new window. (Without the quotes) > Hit ENTER.
   Choose "Region" > Administrative Tools > Change Locale > Check "Beta: Use Unicode UTF-8 for worldwide language support" > klick "OK"
   Reboot > Test.
   
   
5. If the installer hangs and crashes at 99% or similar.
   Press the Windows key and i > Apps (Left bar) > Installed Apps > Scroll down to Microsoft Visual C++
   At "Microsoft Visual C++ 2013 Redistributable" > click on the three dots > Modify > Confirm > Repair.
   At "Microsoft Visual C++ 2015-2022 Redistributable" > click on the three dots > Modify > Confirm > Repair.
   Restart the PC > Test.

--------------------------------
If it still fails here's some reading for you.
See if the explanation of the BEX64 error leads you to a solution. It is explained in relationship to getting the error while playing a game but it might provide ideas. 3 Ways to Fix the BEX64 Error on Windows 10/11

I know you've been working on this for some time but did you see this thread over on the EA forum. Users reported several different solutions and they all seem to be reflected in what EA support advises..

glasskuter said:

Copied & pasted directly from EA Support
If you are unable to install or reinstall EA Desktop, here is a list of possible workarounds for this problem:
Try this in order. (Make sure Origin is not running!)

1. Run the EA Desktop installer as Administrator.
   Right click the "EADesktopInstaller.exe" > Run as Administrator.
   
   
2. Use the MSI installer:
   • Press the Windows key and R at the same time.
   • Type or copy and paste %PROGRAMDATA% into the new window > Hit ENTER.
   • Type or copy and paste EA Desktop into the Windows Explorer search bar > Hit ENTER
   
   • Double click the EADesktop-xx.x.xxx.xxxx-xxx.msi (The numbers may vary.)
   • The MSI installer will give you three options > choose “remove”.
   (If you never installed or attempted to install EA Desktop before, just try to install.)
   - After the process is finished, you should be able to install with the normal installer or the *.msi.
   
   
3. Use the Microsoft tool to fix problems that block programs from being installed or removed.
   You can find the tool and a guide here.
   
   
4. If you have a Windows user name with special characters in it:
   Either:
   create an new Windows user account with only ASCII characters in it. > Reboot > Log on to the new account > Test.
   Or:
   Press the Windows key and "R" at the same time.
   Type or copy and paste "control" into the new window. (Without the quotes) > Hit ENTER.
   Choose "Region" > Administrative Tools > Change Locale > Check "Beta: Use Unicode UTF-8 for worldwide language support" > klick "OK"
   Reboot > Test.
   
   
5. If the installer hangs and crashes at 99% or similar.
   Press the Windows key and i > Apps (Left bar) > Installed Apps > Scroll down to Microsoft Visual C++
   At "Microsoft Visual C++ 2013 Redistributable" > click on the three dots > Modify > Confirm > Repair.
   At "Microsoft Visual C++ 2015-2022 Redistributable" > click on the three dots > Modify > Confirm > Repair.
   Restart the PC > Test.

--------------------------------
If it still fails here's some reading for you.
See if the explanation of the BEX64 error leads you to a solution. It is explained in relationship to getting the error while playing a game but it might provide ideas. 3 Ways to Fix the BEX64 Error on Windows 10/11

I know you've been working on this for some time but did you see this thread over on the EA forum. Users reported several different solutions and they all seem to be reflected in what EA support advises..

Can't install EA Desktop App

Hi, Since yesterday I'm trying to install the EA Desktop App. When I click the "Let's go" button on the installer that app closes and nothing happens. I've uninstalled Origin and tried again and have the same problem, also restarting my PC doesn't fix it. I'm running a Windows 10 64bit OS...

answers.ea.com

Click to expand...

Thanks for the help man, Sadly ive exhausted these options as well as many found on the internet, Sadly to no avail D:

Did you try the suggestion of making a new user account?Running the install as admin? If worse comes to worse, you could try it in a windows 10 VM.
Sorry I haven't been able to provide more help. Maybe one of the real gamers here will have more ideas. Good luck.

glasskuter said:

Did you try the suggestion of making a new user account?Running the install as admin? If worse comes to worse, you could try it in a windows 10 VM.
Sorry I haven't been able to provide more help. Maybe one of the real gamers here will have more ideas. Good luck.

Click to expand...

Done those too sadly, I dont think its really a gaming related issue atm, Its more with the client install. Ive done that as well, I havent done a vm of win 10, Im probably getting closer to doing a clean install of 11 but somehow i feel that isn't gonna sort it D: its all good man i appreciate you're help!

glasskuter said:

Did you try the suggestion of making a new user account?Running the install as admin? If worse comes to worse, you could try it in a windows 10 VM.
Sorry I haven't been able to provide more help. Maybe one of the real gamers here will have more ideas. Good luck.

Click to expand...

Ive even just went and reinstalled windows, same issue D:

See post #195 here might help?

Fabler2 said:

See post #195 here might help?

Re: EA App Install Error INST-14-1603

I just fixed this issue on my PC. There are two things you have to do. The first is to update or download the latest Microsoft Visual C++ 2015-2022 redistributable. Click https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170 and lastly, download or update DirectX...

answers.ea.com

Click to expand...

Also done D: I've clean reinstalled and came out of the insider program, removed all user accounts etc, started fresh and its working now :S Happy days none the less.

Edit still running the latest beta, Just came out the program from the next avail time.

i had this issue and tried everything to no avail, so gave up. Today i tried installing bluestacks to play a mobile game, and it had an issue installing due to Hyper V settings (no clue what that is). It had a diagnostic tool which i ran to fix this, and it let me install bluestacks. figured I would try EA again, and it worked straight away after doing the bluestacks diagnostic tool