Asus UX461UA suspends whenever I lock (sleep mode), put laptop to sleep or close lid.


mystvearn

Well-known member
Local time
12:11 AM
Posts
23
OS
Windows 11 Enterprise
Hi,

Been using this UX461UA for years and I have no idea what is wrong with the laptop. This problem has been going since Windows 10 until upgrade to Windows 11 is still there. When I lock the laptop, sleep or shut down and immediately close the lid, or whatever triggers the sleep mode and then it becomes black. What I noticed is that the power button is blinking and the back of the laptop is hot. It seems like the laptop is running something in the background. If it is not connected to the power supply, the battery will drain until empty, so when I go to turn on the laptop again, I need the power supply.

I suspect there is something wrong with the sleep mode of this laptop as I can make it shut down properly, but need to wait for the sequence of shut down to occur than only close the lid. I installed Windows 11 when it was first released. I did do a clean install. Any ideas?
 

My Computer

System One

  • OS
    Windows 11 Enterprise
    Computer type
    PC/Desktop
    Manufacturer/Model
    Own built
    CPU
    Ryzen 5 3600
    Motherboard
    Gigabyte Auros B550M
    Memory
    32 GB DDR4
    Graphics Card(s)
    MSI RTX 3060 12 GB
    Sound Card
    on board
    Monitor(s) Displays
    Dell U2713HM, Dell U2715H, 1080p philips monitor
    Screen Resolution
    2560x1440*2
    Hard Drives
    1
    PSU
    650W
Reset your power option to defaults.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Skylake Special X299
    CPU
    Intel Core i9 9900X
    Motherboard
    Asus ROG Strix X299-E Gaming II
    Memory
    GSkill Trident Z RGB 32GB 3600 16-16-16-36 (F4-3600C16Q-32GTZR)
    Graphics Card(s)
    EVGA RTX 3080 12GB FTW3 Ultra Gaming (12G-P5-4877-KL)
    Sound Card
    Supreme FX
    Monitor(s) Displays
    Asus PG279Q
    Screen Resolution
    2560 x 1440 165Hz
    Hard Drives
    Samsung 980 Pro 500GB x2, Seagate Barracuda 4TB x2, Western Digital Black 4TB x1
    PSU
    EVGA 1200 P2, EVGA Black Custom Braided Cables
    Case
    Thermaltake View 31 Tempered Glass Limited Edition
    Cooling
    Corsair H115i, Thermal Grizzly Kryonaut
    Keyboard
    Logitech G910 Orion Spark
    Mouse
    Logitech G700s, Asus ROG GX860 Buzzard
    Internet Speed
    Verizon Fios Quantum Gateway 75/75
    Browser
    Edge
    Antivirus
    Windows Defender, Malwarebytes 4.5.2
    Other Info
    Thermaltake Riing Duo 14 x3, Thermaltake Riing Plus 14 x2, Corsair HS70 Pro Wireless Headset
  • Operating System
    Windows 10 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Skylake Special Z170
    CPU
    Intel Core i7 6700K
    Motherboard
    Asus Sabertooth Z170 Mark 1
    Memory
    GSkill Trident Z RGB 16GB 3600 16-16-16-36 (F4-3600C16D-16GTZR)
    Graphics card(s)
    EVGA GTX 980 Ti SC x2, EVGA Pro SLI Bridge
    Sound Card
    Realtek High Definition
    Monitor(s) Displays
    AOC G2460PG
    Screen Resolution
    1920 x 1080 144Hz
    Hard Drives
    Samsung 870 Evo 500GB, Seagate Barracuda 4TB x2
    PSU
    EVGA 1000 P2, EVGA White Custom Braided Cables
    Case
    Corsair Vengeance C70 Gunmetal Black
    Cooling
    Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
    Mouse
    Logitech G500s
    Keyboard
    Logitech G910 Orion Spectrum
    Internet Speed
    Verizon Fios Quantum Gateway 75/75
    Browser
    Edge
    Antivirus
    Windows Defender, Malwarebytes 4.5.2
    Other Info
    Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp

My Computer

System One

  • OS
    Windows 11 Enterprise
    Computer type
    PC/Desktop
    Manufacturer/Model
    Own built
    CPU
    Ryzen 5 3600
    Motherboard
    Gigabyte Auros B550M
    Memory
    32 GB DDR4
    Graphics Card(s)
    MSI RTX 3060 12 GB
    Sound Card
    on board
    Monitor(s) Displays
    Dell U2713HM, Dell U2715H, 1080p philips monitor
    Screen Resolution
    2560x1440*2
    Hard Drives
    1
    PSU
    650W
Open a command prompt as admin and type powercfg -a
Please post a screenshot of result. Since you mention that it gets hot and the battery drains, I would be willing to bet you are using modern standby (S0) rather than S3 sleep. There have been others experiencing the same thing as you and some (but not all) have been able to disable modern standby and use S3 sleep. You can try disabling modern standby (if you are indeed using S0 modern standby).

This tutorial explains the different sleep states and how to disable modern standby, if your motherboard supports it. The comments on the tutorial are quite informative, too.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3296
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Open a command prompt as admin and type powercfg -a
Please post a screenshot of result. Since you mention that it gets hot and the battery drains, I would be willing to bet you are using modern standby (S0) rather than S3 sleep. There have been others experiencing the same thing as you and some (but not all) have been able to disable modern standby and use S3 sleep. You can try disabling modern standby (if you are indeed using S0 modern standby).

This tutorial explains the different sleep states and how to disable modern standby, if your motherboard supports it. The comments on the tutorial are quite informative, too.
Restting the power profile does not work:

Here is the status.

The following sleep states are available on this system:
Standby (S0 Low Power Idle) Network Connected
Hibernate
Fast Startup

The following sleep states are not available on this system:
Standby (S1)
The system firmware does not support this standby state.
This standby state is disabled when S0 low power idle is supported.

Standby (S2)
The system firmware does not support this standby state.
This standby state is disabled when S0 low power idle is supported.

Standby (S3)
This standby state is disabled when S0 low power idle is supported.

Hybrid Sleep
Standby (S3) is not available.
 

My Computer

System One

  • OS
    Windows 11 Enterprise
    Computer type
    PC/Desktop
    Manufacturer/Model
    Own built
    CPU
    Ryzen 5 3600
    Motherboard
    Gigabyte Auros B550M
    Memory
    32 GB DDR4
    Graphics Card(s)
    MSI RTX 3060 12 GB
    Sound Card
    on board
    Monitor(s) Displays
    Dell U2713HM, Dell U2715H, 1080p philips monitor
    Screen Resolution
    2560x1440*2
    Hard Drives
    1
    PSU
    650W
If you are unable to disable modern standby using the tutorial, for the overheating and battery drain issues it causes, the consensus has been that the only option left is to turn it off or use hibernate. You can do an advanced search on the forum for "modern standby" and "modern sleep" (put the quotations around them in your search)and see what kinds of issues it causes and what others have done to try to resolve it. One bit of advice, Never put the laptop in a case unless it is shut down.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3296
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
If you are unable to disable modern standby using the tutorial, for the overheating and battery drain issues it causes, the consensus has been that the only option left is to turn it off or use hibernate. You can do an advanced search on the forum for "modern standby" and "modern sleep" (put the quotations around them in your search)and see what kinds of issues it causes and what others have done to try to resolve it. One bit of advice, Never put the laptop in a case unless it is shut down.
Thanks. Will try this later after going through the standby solution
 

My Computer

System One

  • OS
    Windows 11 Enterprise
    Computer type
    PC/Desktop
    Manufacturer/Model
    Own built
    CPU
    Ryzen 5 3600
    Motherboard
    Gigabyte Auros B550M
    Memory
    32 GB DDR4
    Graphics Card(s)
    MSI RTX 3060 12 GB
    Sound Card
    on board
    Monitor(s) Displays
    Dell U2713HM, Dell U2715H, 1080p philips monitor
    Screen Resolution
    2560x1440*2
    Hard Drives
    1
    PSU
    650W

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