Solved Battery Usage isn't tracked in the Settings app


PavelDobCZ23

PavelDobCZ23

Windows Enthusiast
Local time
4:39 PM
Posts
6
Location
Czech Republic
OS
Windows 11
When I view the Power & battery page in the Settings app of Windows 11 all the battery usage metrics report 0% and no apps are reported using the battery. Does anyone know why this is? I've only had the laptop plugged in pretty much the whole time, but on another one running the same version of Windows 11 there isn't such problem and the usage meter works regardless.
Thanks for any help in advance.

The page looks like this:
1660487677379.png
 
Windows Build/Version
Windows 11 21H2 Build 22000.856

My Computer My Computer

At a glance

Windows 11Intel Core i7-11800HKingston FURY SO-DIMM 32GB - Dual Channel DDR...NVIDIA GeForce RTX 3060 Laptop (GA106M) [MSI]
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
MSI Pulse GL66 11-UEK
CPU
Intel Core i7-11800H
Motherboard
MSI MS-1581
Memory
Kingston FURY SO-DIMM 32GB - Dual Channel DDR4 3200MHz
Graphics Card(s)
NVIDIA GeForce RTX 3060 Laptop (GA106M) [MSI]
Screen Resolution
1920x1080@144Hz
Hard Drives
1. KINGSTON OM8PCP31024F-AI1 - 1TB SSD
2. MSI M450 - 1TB SSD
Mouse
Steelseries Rival 100
Internet Speed
54Mb/s - DOWN, 22Mb/s - UP
Browser
Firefox
Antivirus
Windows Defender
PavelDobCZ23 said:
When I view the Power & battery page in the Settings app of Windows 11 all the battery usage metrics report 0% and no apps are reported using the battery. Does anyone know why this is? I've only had the laptop plugged in pretty much the whole time, but on another one running the same version of Windows 11 there isn't such problem and the usage meter works regardless.
Thanks for any help in advance.

The page looks like this:
View attachment 36444
Click to expand...
Hey, Im gonna say its showing 0% because it is, If its plugged in all the time it isn't using the battery really is it
 

My Computer My Computer

At a glance

11[email protected]Viper Steelseries 32gb@ 3600mhzGigabyte 2070 Super 8GB, +200 core + 600 memory
OS
11
Computer type
PC/Desktop
Manufacturer/Model
Custom
CPU
[email protected]
Motherboard
Gigabyte Gaming X Z490
Memory
Viper Steelseries 32gb@ 3600mhz
Graphics Card(s)
Gigabyte 2070 Super 8GB, +200 core + 600 memory
Monitor(s) Displays
ASUS 4k HDR, Two 1080p Benq and Samsung
Screen Resolution
3840x2160/2560x1440/1920x1080
Hard Drives
Adata XPG SX8200 PRO 1tb
Samsung EVO 870 500GB
PSU
Corsair RX 650
Case
NZXT h510
Cooling
CM HYPER 212 RGB
Keyboard
Razer Ornata Chroma
Mouse
Steelseries Rival 710
PavelDobCZ23 said:
When I view the Power & battery page in the Settings app of Windows 11 all the battery usage metrics report 0% and no apps are reported using the battery.
Click to expand...
Welcome to Eleven Forum.

Open Device Manager and look at Batteries. For Windows to be able to show the battery statistics in Settings you need both the MS adapter and battery devices installed and working. If there is a yellow waning against one or both, or they appear OK but Settings still doesn't work, then right-click on each and uninstall them. Then use 'Action > Scan for hardware changes' to reinstall them.

1660488096720.png
 

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 HomeAMD Athlon Silver 3050U8GBRadeon Graphics
    OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23-R9VY
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD (from April 2026: 250GB EVO 850)
    Internet Speed
    150 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2, and 25H2 on 30th September 2025 through Windows Update by setting the Target Release Version for 25H2.

    UPDATE - 11 April 2026: due to mechanical deterioration this PC has been retired from active duty. The OS with all software and files has been migrated to my System Seven in 'Other systems' to carry on as my general purpose 'main machine'.

    I've now clean installed 25H2 and used Garlin's scripts to update Secure Boot to CA 2023 and revoke the PCA 2011 certificates. It's new role is to test secure boot issues.

  • At a glance

    Windows 11 ProIntel® Core™ i5-520M8GB(integrated graphics) Intel HD Graphics
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
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    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround.

    In-place upgrade to 22H2 using ISO and a workaround.
    Feature Update to 23H2 by manually installing the Enablement Package.
    In-place upgrade to 24H2 using hybrid 23H2/24H2 install media.
    Upgraded to 25H2 by Enablement Package.

    Also running Insider Dev, and Canary builds and Windows 10 as native boot .vhdx.
  • My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 1TB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine. Updated to 25H2 on 30th September 2025.

    My SYSTEM SEVEN is a Lenovo Thinkpad T580, Intel Core i7-8650U, 16GB RAM, 512GB NVMe SSD + 2nd 512GB NVMe SSD, a supported device for Windows 11. This is my current general purpose 'main machine'. The installed Windows 11 Home from my System One has been migrated to this machine.
ShamrockRig said:
Hey, Im gonna say its showing 0% because it is, If its plugged in all the time it isn't using the battery really is it
Click to expand...
This is what it looks like on the other laptop, even tho it's plugged in it still shows the percentage of the battery as well as the app usage and other stats. For me it shows literally nothing like if it wasn't tracking anything at all for some reason.

1660488778584.png
 

My Computer My Computer

At a glance

Windows 11Intel Core i7-11800HKingston FURY SO-DIMM 32GB - Dual Channel DDR...NVIDIA GeForce RTX 3060 Laptop (GA106M) [MSI]
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
MSI Pulse GL66 11-UEK
CPU
Intel Core i7-11800H
Motherboard
MSI MS-1581
Memory
Kingston FURY SO-DIMM 32GB - Dual Channel DDR4 3200MHz
Graphics Card(s)
NVIDIA GeForce RTX 3060 Laptop (GA106M) [MSI]
Screen Resolution
1920x1080@144Hz
Hard Drives
1. KINGSTON OM8PCP31024F-AI1 - 1TB SSD
2. MSI M450 - 1TB SSD
Mouse
Steelseries Rival 100
Internet Speed
54Mb/s - DOWN, 22Mb/s - UP
Browser
Firefox
Antivirus
Windows Defender
Bree said:
Welcome to Eleven Forum.

Open Device Manager and look at Batteries. For Windows to be able to show the battery statistics in Settings you need both the MS adapter and battery devices installed and working. If there is a yellow waning against one or both, or they appear OK but Settings still doesn't work, then right-click on each and uninstall them. Then use 'Action > Scan for hardware changes' to reinstall them.

View attachment 36445
Click to expand...
Ok, I've done that. No changes are immediately noticeable but those might reflect later after a few hours of usage when it can get those statistics, I can try also using the laptop unplugged to see if that kicks it in or something. Anyways don't you know about anything else repsonsible for tracking of the battery usage? Maybe some program messed with the registry or something like that and broke it, I've used Win10Privacy before and it could be related, however I've used that program on the other laptop before too with a very similar configuration and it works just fine.
 

My Computer My Computer

At a glance

Windows 11Intel Core i7-11800HKingston FURY SO-DIMM 32GB - Dual Channel DDR...NVIDIA GeForce RTX 3060 Laptop (GA106M) [MSI]
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
MSI Pulse GL66 11-UEK
CPU
Intel Core i7-11800H
Motherboard
MSI MS-1581
Memory
Kingston FURY SO-DIMM 32GB - Dual Channel DDR4 3200MHz
Graphics Card(s)
NVIDIA GeForce RTX 3060 Laptop (GA106M) [MSI]
Screen Resolution
1920x1080@144Hz
Hard Drives
1. KINGSTON OM8PCP31024F-AI1 - 1TB SSD
2. MSI M450 - 1TB SSD
Mouse
Steelseries Rival 100
Internet Speed
54Mb/s - DOWN, 22Mb/s - UP
Browser
Firefox
Antivirus
Windows Defender
PavelDobCZ23 said:
This is what it looks like on the other laptop, even tho it's plugged in it still shows the percentage of the battery as well as the app usage and other stats. For me it shows literally nothing like if it wasn't tracking anything at all for some reason.

View attachment 36449
Click to expand...
Ah sweet, Good to know for future, I just thought if it was plugged in it wouldnt show due to it drawing from mains, Learn something new everyday! Haven't owned a laptop for around 10 years though so probably why im outta sync! Hope you get it sorted!
 

My Computer My Computer

At a glance

11[email protected]Viper Steelseries 32gb@ 3600mhzGigabyte 2070 Super 8GB, +200 core + 600 memory
OS
11
Computer type
PC/Desktop
Manufacturer/Model
Custom
CPU
[email protected]
Motherboard
Gigabyte Gaming X Z490
Memory
Viper Steelseries 32gb@ 3600mhz
Graphics Card(s)
Gigabyte 2070 Super 8GB, +200 core + 600 memory
Monitor(s) Displays
ASUS 4k HDR, Two 1080p Benq and Samsung
Screen Resolution
3840x2160/2560x1440/1920x1080
Hard Drives
Adata XPG SX8200 PRO 1tb
Samsung EVO 870 500GB
PSU
Corsair RX 650
Case
NZXT h510
Cooling
CM HYPER 212 RGB
Keyboard
Razer Ornata Chroma
Mouse
Steelseries Rival 710
ShamrockRig said:
Ah sweet, Good to know for future, I just thought if it was plugged in it wouldnt show due to it drawing from mains, Learn something new everyday! Haven't owned a laptop for around 10 years though so probably why im outta sync! Hope you get it sorted!
Click to expand...
Yeah, it's clear that something isn't right with my laptop so I'll hopefully figure that out soon.
 

My Computer My Computer

At a glance

Windows 11Intel Core i7-11800HKingston FURY SO-DIMM 32GB - Dual Channel DDR...NVIDIA GeForce RTX 3060 Laptop (GA106M) [MSI]
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
MSI Pulse GL66 11-UEK
CPU
Intel Core i7-11800H
Motherboard
MSI MS-1581
Memory
Kingston FURY SO-DIMM 32GB - Dual Channel DDR4 3200MHz
Graphics Card(s)
NVIDIA GeForce RTX 3060 Laptop (GA106M) [MSI]
Screen Resolution
1920x1080@144Hz
Hard Drives
1. KINGSTON OM8PCP31024F-AI1 - 1TB SSD
2. MSI M450 - 1TB SSD
Mouse
Steelseries Rival 100
Internet Speed
54Mb/s - DOWN, 22Mb/s - UP
Browser
Firefox
Antivirus
Windows Defender
Turns out it was something in Performance Monitor that I have previously disabled, somewhere in the Data Collector Sets > Startup Event Trace Sessions, probably DiagLog, but I can't say for sure as there were more that I turned on.
 

My Computer My Computer

At a glance

Windows 11Intel Core i7-11800HKingston FURY SO-DIMM 32GB - Dual Channel DDR...NVIDIA GeForce RTX 3060 Laptop (GA106M) [MSI]
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
MSI Pulse GL66 11-UEK
CPU
Intel Core i7-11800H
Motherboard
MSI MS-1581
Memory
Kingston FURY SO-DIMM 32GB - Dual Channel DDR4 3200MHz
Graphics Card(s)
NVIDIA GeForce RTX 3060 Laptop (GA106M) [MSI]
Screen Resolution
1920x1080@144Hz
Hard Drives
1. KINGSTON OM8PCP31024F-AI1 - 1TB SSD
2. MSI M450 - 1TB SSD
Mouse
Steelseries Rival 100
Internet Speed
54Mb/s - DOWN, 22Mb/s - UP
Browser
Firefox
Antivirus
Windows Defender
That worked for me too, though It wasn't DiagLog, as I already had that enabled.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
PavelDobCZ23 said:
Turns out it was something in Performance Monitor that I have previously disabled, somewhere in the Data Collector Sets > Startup Event Trace Sessions, probably DiagLog, but I can't say for sure as there were more that I turned on.
Click to expand...
I also have the same situation, may I ask which service should be terminated by enblead? Thanks
 

My Computer My Computer

At a glance

windows11
OS
windows11

My Computer My Computer

At a glance

windows 11
OS
windows 11
Manufacturer/Model
b550
Is there a way to clear this battery usage statistic?
 

My Computer My Computer

At a glance

11 pro devi7 13650hxddr5
OS
11 pro dev
Computer type
Laptop
Manufacturer/Model
rog
CPU
i7 13650hx
Memory
ddr5
Browser
edge
Antivirus
defender
i just found the solution. make sure your diagnostic policy service set on automatic and running
 

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OS
Windows 11
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