BSOD when gaming


zbook

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The tuneup results were good.
The computer is optimally configured for dump file troubleshooting.
Settings may need to be reconfigured after an in place upgrade.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

retiredat44

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9:33 PM
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42
Location
Oregon
OS
Win11
make sure the computer motherboard bios is set to default settings
 

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus Home built
    CPU
    i-7 7700k
    Motherboard
    ASUS Z170 Pro Gaming
    Memory
    32 GB
    Graphics Card(s)
    Nvidia RTX 2080-ti
    Monitor(s) Displays
    Samsung 46" HDMI
    Hard Drives
    SSD
    PSU
    650 watt EVGA
    Case
    Cooler Master Haf 932
    Keyboard
    MS
    Mouse
    MS
    Internet Speed
    100/100

elbmek

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494
Location
Sutton Coldfield England
OS
Win 11 x 64 Home on PC . Pro Win 10 x 64 on Surface 5.
I play Fallout 4 and on occasion it will suddenly descend into desktop. No BSOD, just there, then not.
 

My Computer

System One

  • OS
    Win 11 x 64 Home on PC . Pro Win 10 x 64 on Surface 5.
    Computer type
    PC/Desktop
    Manufacturer/Model
    PC Specialist
    CPU
    amd ryzen 9 5900X 12 core 3701mhz 24 logistical process
    Motherboard
    Gigabyte B550 Auros Elite V2
    Memory
    16GB (2x8) Corsair VENGEANCE DDR4 3200MHz
    Graphics Card(s)
    Aoris Nvidia Geforce RTX 3060 ti
    Sound Card
    ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
    Monitor(s) Displays
    Samsung F27G3T 144hz
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung V-NAND SSD 970 Evo plus 500GB
    3TB SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
    1 x 2TB External USB. 1 x 4TB External SSD
    other HDD drives optional docking (when I get around to it)
    PSU
    Corsair VS550
    Case
    Coolermaster
    Cooling
    DEEP COOL AS500 CPU COOLER
    Keyboard
    Microsoft Multimedia 1.01a. MSI Vigor elite Mech board as spare/games
    Mouse
    Corsair Sabre (with pretty lights!)
    Internet Speed
    600+MB
    Browser
    Opera
    Antivirus
    Kaspersky Total Security 2022
    Other Info
    WIRELESS 802.11 AC1300 867Mbps/5GHz, 400Mbps/2.4GHz PCI-E CARD
    Logitech speakers
    Asus DRW-14D5MT x48
    Net via Virgin hub 3 (using RJ45 cable). Plus MS surface 5 tablet

Cromax

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137
OS
Windows 11
I play Fallout 4 and on occasion it will suddenly descend into desktop. No BSOD, just there, then not.
Something from system tray gets in foreground priority instead game if game is in borderless window mode .. samsung magician did that to me in earlier versions..
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    -
    CPU
    4770k
    Motherboard
    Asus Maximus Formula VI
    Memory
    16 gb Kingston
    Graphics Card(s)
    2070 super

elbmek

Well-known member
Member
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Local time
5:33 AM
Posts
494
Location
Sutton Coldfield England
OS
Win 11 x 64 Home on PC . Pro Win 10 x 64 on Surface 5.
Cromax: As I never use windows mode thats a new one on me. The only time I used win mode was on a surface 2 which refused to run in 'normal mod' I got a surface 5 (second hand from a UK computer exchange shop) which I call my CEX shop. But on Surface 5 it works perfectly in normal mode, so could it be 'older' software, strictly a guess?
 

My Computer

System One

  • OS
    Win 11 x 64 Home on PC . Pro Win 10 x 64 on Surface 5.
    Computer type
    PC/Desktop
    Manufacturer/Model
    PC Specialist
    CPU
    amd ryzen 9 5900X 12 core 3701mhz 24 logistical process
    Motherboard
    Gigabyte B550 Auros Elite V2
    Memory
    16GB (2x8) Corsair VENGEANCE DDR4 3200MHz
    Graphics Card(s)
    Aoris Nvidia Geforce RTX 3060 ti
    Sound Card
    ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
    Monitor(s) Displays
    Samsung F27G3T 144hz
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung V-NAND SSD 970 Evo plus 500GB
    3TB SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
    1 x 2TB External USB. 1 x 4TB External SSD
    other HDD drives optional docking (when I get around to it)
    PSU
    Corsair VS550
    Case
    Coolermaster
    Cooling
    DEEP COOL AS500 CPU COOLER
    Keyboard
    Microsoft Multimedia 1.01a. MSI Vigor elite Mech board as spare/games
    Mouse
    Corsair Sabre (with pretty lights!)
    Internet Speed
    600+MB
    Browser
    Opera
    Antivirus
    Kaspersky Total Security 2022
    Other Info
    WIRELESS 802.11 AC1300 867Mbps/5GHz, 400Mbps/2.4GHz PCI-E CARD
    Logitech speakers
    Asus DRW-14D5MT x48
    Net via Virgin hub 3 (using RJ45 cable). Plus MS surface 5 tablet

Cromax

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6:33 AM
Posts
137
OS
Windows 11
Cromax: As I never use windows mode thats a new one on me. The only time I used win mode was on a surface 2 which refused to run in 'normal mod' I got a surface 5 (second hand from a UK computer exchange shop) which I call my CEX shop. But on Surface 5 it works perfectly in normal mode, so could it be 'older' software, strictly a guess?
yeah try running without one by one till you find which one does it
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    -
    CPU
    4770k
    Motherboard
    Asus Maximus Formula VI
    Memory
    16 gb Kingston
    Graphics Card(s)
    2070 super

elbmek

Well-known member
Member
VIP
Local time
5:33 AM
Posts
494
Location
Sutton Coldfield England
OS
Win 11 x 64 Home on PC . Pro Win 10 x 64 on Surface 5.
Good point as my games are invariably 'old'. I have been playing a 2003 game (modified), a 2007 game, with mods, Far Cry 2 and Fallout 4. The newer 'ultra' games dont really interest me much. When we went from 8 to 10 I had problems, then along came 11 and everything was easily better, except FO4. I blame Nvidia for that, not 11.
 

My Computer

System One

  • OS
    Win 11 x 64 Home on PC . Pro Win 10 x 64 on Surface 5.
    Computer type
    PC/Desktop
    Manufacturer/Model
    PC Specialist
    CPU
    amd ryzen 9 5900X 12 core 3701mhz 24 logistical process
    Motherboard
    Gigabyte B550 Auros Elite V2
    Memory
    16GB (2x8) Corsair VENGEANCE DDR4 3200MHz
    Graphics Card(s)
    Aoris Nvidia Geforce RTX 3060 ti
    Sound Card
    ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
    Monitor(s) Displays
    Samsung F27G3T 144hz
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung V-NAND SSD 970 Evo plus 500GB
    3TB SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
    1 x 2TB External USB. 1 x 4TB External SSD
    other HDD drives optional docking (when I get around to it)
    PSU
    Corsair VS550
    Case
    Coolermaster
    Cooling
    DEEP COOL AS500 CPU COOLER
    Keyboard
    Microsoft Multimedia 1.01a. MSI Vigor elite Mech board as spare/games
    Mouse
    Corsair Sabre (with pretty lights!)
    Internet Speed
    600+MB
    Browser
    Opera
    Antivirus
    Kaspersky Total Security 2022
    Other Info
    WIRELESS 802.11 AC1300 867Mbps/5GHz, 400Mbps/2.4GHz PCI-E CARD
    Logitech speakers
    Asus DRW-14D5MT x48
    Net via Virgin hub 3 (using RJ45 cable). Plus MS surface 5 tablet

matt11

Member
Thread Starter
Local time
10:33 PM
Posts
43
OS
Windows 11
Hey Guys. So I finally got MSI to replace the GPU. It is a refurbished 2070 Super. foodle MSI btw. I will never purchase anything from them again. But it is a different GPU. I also purchased different RAM. They are CORSAIR Vengeance RGB Pro 32GB Model CMW32GX4M4C3600C18. I triple checked and they are compatible with my motherboard.

I am still seeing BSOD on game start up. It almost always says Critical Process Died every time. I can consistently replicate the crash but no logs/ memory dumps are being created per usual.
 

Attachments

  • DESKTOPZ490X-(2022-08-25_15-56-29).zip
    531.6 KB · Views: 1

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel i7-10700k
    Motherboard
    Gigabyte Z490 Aorus Ultra
    Memory
    32 GB (16x2) Trident Z Rgb
    Graphics Card(s)
    MSI RTX 2070 Super Gaming X
    Monitor(s) Displays
    Gigabyte G32QC
    Screen Resolution
    1440p
    Hard Drives
    WD Sn750 1TB
    PSU
    Corsair RM1000x
    Case
    Corsair 4000X
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX
    Keyboard
    Corsair K57 RGB
    Mouse
    Corsair Harpoon RGB
    Internet Speed
    1000 Mbps
    Browser
    Chrome
    Antivirus
    Windows Defender

Cromax

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Local time
6:33 AM
Posts
137
OS
Windows 11
At this point i would say cpu is issue
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    -
    CPU
    4770k
    Motherboard
    Asus Maximus Formula VI
    Memory
    16 gb Kingston
    Graphics Card(s)
    2070 super

matt11

Member
Thread Starter
Local time
10:33 PM
Posts
43
OS
Windows 11
At this point I only have three things left that I can try to replace. Motherboard, CPU, and SSD. More RMAs. Fun
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel i7-10700k
    Motherboard
    Gigabyte Z490 Aorus Ultra
    Memory
    32 GB (16x2) Trident Z Rgb
    Graphics Card(s)
    MSI RTX 2070 Super Gaming X
    Monitor(s) Displays
    Gigabyte G32QC
    Screen Resolution
    1440p
    Hard Drives
    WD Sn750 1TB
    PSU
    Corsair RM1000x
    Case
    Corsair 4000X
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX
    Keyboard
    Corsair K57 RGB
    Mouse
    Corsair Harpoon RGB
    Internet Speed
    1000 Mbps
    Browser
    Chrome
    Antivirus
    Windows Defender

Cromax

Active member
VIP
Local time
6:33 AM
Posts
137
OS
Windows 11
At this point I only have three things left that I can try to replace. Motherboard, CPU, and SSD. More RMAs. Fun
yeah sucks if only you could swap out cpu with another borrowed one to see, it really sucks
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    -
    CPU
    4770k
    Motherboard
    Asus Maximus Formula VI
    Memory
    16 gb Kingston
    Graphics Card(s)
    2070 super

zbook

Well-known member
Power User
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Local time
11:33 PM
Posts
1,235
OS
Windows 10
Some of the Computer BSOD bughchecks are seen with drive problems.

The logs also reported drive problems.

Drive tests had been performed in post #3.

Please find another disk drive for testing purposes.

Make a free backup image and restore the image on the new disk drive.

Remove all other disk drives and remove cables while testing computer stability / instability.


Monitor the computer using Reliability Monitor:


If there are continuing BSOD after drive / cable replacement then consider swap testing or replacing the motherboard.


Code:
------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 321.7 GB
Total Space: 953.1 GB
File System: NTFS
      Model: WDS100T3X0C-00SJG0


Code:
Name                   : WDS100T3X0C-00SJG0
Model                  : WDS100T3X0C-00SJG0
Manufacturer           :
PartNumber             :
SerialNumber           : E823_8FA6_BF53_0001_001B_448B_46AC_0C76.
MediaType              : SSD
BusType                : NVMe
BootDrive              : True
PartitionStyle         : GPT
FirmwareVersion        : 111110WD
Size(GB)               : 931.51
GUID                   : {74da2d03-ccc7-4a57-8d62-049298bbbf0e}
Health Status          : Healthy
Wear                   : 0
Temperature            : 35
TemperatureMax         : 84
PowerOnHours           :
ReadErrorsUncorrected  :
ReadErrorsCorrected    :
WriteErrorsUncorrected :
WriteErrorsCorrected   :




Code:
Event[2015]
  Log Name: System
  Source: disk
  Date: 2022-08-21T11:35:34.2520000Z
  Event ID: 154
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DesktopZ490X
  Description:
The IO operation at logical block address 0x0 for Disk 1 (PDO name: \Device\0000005e) failed due to a hardware error.


7A, EF, 154, c000021A
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

matt11

Member
Thread Starter
Local time
10:33 PM
Posts
43
OS
Windows 11
I ended up doing RMAs for every component. Gigabyte found no issues with the motherboard and sent it back. Intel sent me a new CPU and WD sent me a new SSD. So it was either the SSD or CPU but everything is working now.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel i7-10700k
    Motherboard
    Gigabyte Z490 Aorus Ultra
    Memory
    32 GB (16x2) Trident Z Rgb
    Graphics Card(s)
    MSI RTX 2070 Super Gaming X
    Monitor(s) Displays
    Gigabyte G32QC
    Screen Resolution
    1440p
    Hard Drives
    WD Sn750 1TB
    PSU
    Corsair RM1000x
    Case
    Corsair 4000X
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX
    Keyboard
    Corsair K57 RGB
    Mouse
    Corsair Harpoon RGB
    Internet Speed
    1000 Mbps
    Browser
    Chrome
    Antivirus
    Windows Defender

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