copilot window won't close on 24H2


Hazel123

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I mentioned this on another thread, but - on 23H2 the copilot window fits within my screen and I can hit the cross top right to close it. On 24H2, same size screen - the window is above the top of the screen so no cross to click on to close it. The only way I seem to be able to close it is to sign out and back in again.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    16gb
    Hard Drives
    Samsung 970 evo plus 2TB
    Cooling
    Could be better
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd
On my laptop, the cross in the top right corner is invisible until I click there. Otherwise, is it possible to reduce the size of the co-pilot page and slide it down?
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 3900x
    Motherboard
    Gigabyte Aorus Master x570 rel 1.0
    Memory
    32GB (2x16) @ 3600 MHz Corsair Vengeance LPX
    Graphics Card(s)
    Gigabyte Windforce RTX 2080
    Sound Card
    No separate sound card.
    Monitor(s) Displays
    Dell U2718Q
    Screen Resolution
    3840x2160
    Hard Drives
    1TB WD-Black SN850; 1TB Samsung Sata 850 Evo; 4 TB WD Blue Sata SA510 2.5''; 4TB Samsung Sata SSD 870 EVO 2.5".
    PSU
    Be Quiet Dark Power Pro 11 750W
    Case
    Lian Li PC-8FIB
    Cooling
    CPU: Noctua NH-U12A; Case: BeQuiet + Lian Li fans.
    Keyboard
    Steelseries Apex 7 brown keys.
    Mouse
    Logitech (wired) G403
    Internet Speed
    940 Mb/s down; 105 Mb/s up
    Browser
    Edge (Chromium)
    Antivirus
    Eset Internet Security
    Other Info
    Pioneer blu-ray optical drive.
  • Operating System
    Windows 11 Home (ARM version) (latest update)
    Computer type
    Laptop
    Manufacturer/Model
    Samsung Galaxy Book4 Edge 14" Copilot+ PC
    CPU
    Qualcomm Snapdragon X Elite X1E-80-100
    Memory
    16 GB LPDDR5
    Graphics card(s)
    Qualcomm Adreno
    Monitor(s) Displays
    Touch screen 14" AMOLED monitor
    Screen Resolution
    2880x1800
    Hard Drives
    512 GB eUFS
    Internet Speed
    840 Mb/s (Wifi)
    Browser
    Edge Chromium
    Antivirus
    Eset Internet Security
    Other Info
    NPU Qualcomm Hexagon
I also put your query into co-pilot! It came up with the following:

"Try going to Settings > Display > Scale and layout and lowering the scaling percentage. If the issue persists, you might want to check for display driver updates or restart the app."

(I've removed the pleasantries at the start.)
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 3900x
    Motherboard
    Gigabyte Aorus Master x570 rel 1.0
    Memory
    32GB (2x16) @ 3600 MHz Corsair Vengeance LPX
    Graphics Card(s)
    Gigabyte Windforce RTX 2080
    Sound Card
    No separate sound card.
    Monitor(s) Displays
    Dell U2718Q
    Screen Resolution
    3840x2160
    Hard Drives
    1TB WD-Black SN850; 1TB Samsung Sata 850 Evo; 4 TB WD Blue Sata SA510 2.5''; 4TB Samsung Sata SSD 870 EVO 2.5".
    PSU
    Be Quiet Dark Power Pro 11 750W
    Case
    Lian Li PC-8FIB
    Cooling
    CPU: Noctua NH-U12A; Case: BeQuiet + Lian Li fans.
    Keyboard
    Steelseries Apex 7 brown keys.
    Mouse
    Logitech (wired) G403
    Internet Speed
    940 Mb/s down; 105 Mb/s up
    Browser
    Edge (Chromium)
    Antivirus
    Eset Internet Security
    Other Info
    Pioneer blu-ray optical drive.
  • Operating System
    Windows 11 Home (ARM version) (latest update)
    Computer type
    Laptop
    Manufacturer/Model
    Samsung Galaxy Book4 Edge 14" Copilot+ PC
    CPU
    Qualcomm Snapdragon X Elite X1E-80-100
    Memory
    16 GB LPDDR5
    Graphics card(s)
    Qualcomm Adreno
    Monitor(s) Displays
    Touch screen 14" AMOLED monitor
    Screen Resolution
    2880x1800
    Hard Drives
    512 GB eUFS
    Internet Speed
    840 Mb/s (Wifi)
    Browser
    Edge Chromium
    Antivirus
    Eset Internet Security
    Other Info
    NPU Qualcomm Hexagon
I did that too. I can't remember what it suggested now but Google AI suggested using snaps to drag it to the edge and resize it. So I turned snaps back on and it's not working :rolleyes: The other way was control shift and something to open task manager and stop copilot. That worked but was a bit cumbersome. I could just disable copilot but I might want to use it at some point. It's ridiculous the window is too big for a 13" screen. It's actually a 14" screen really. It's also ridiculous you can't drag the window down a bit.

Actually you can resize it. I asked copilot again - move the mouse to the edge of the screen until double arrows appear then you can drag it (sideways at least). This made it a bit narrower but did actually bring the top into view so I could click the cross and close it.

It also offered to do it for me! But I went with the manual option.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    16gb
    Hard Drives
    Samsung 970 evo plus 2TB
    Cooling
    Could be better
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd
I learned a trick the other day that might help. I had a screen I could not get rid of on a website I use. I don't see as well as I used to, and had increased the screen fonts to 110%. It also enlarged everything else, and I was unable to get to the X at the top of the screen. I wrote to the webmaster for the page, and he said to hold down the control key and spin the mouse wheel. It will quickly zoom the page in or out, and if there is an X at the top of the page, it will be visible and clickable. He was right! I hope that helps.
 

My Computer

System One

  • OS
    Windows 11 Pro Version 24H2 (OS Build 26100.2894)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell 8950
    CPU
    i9 12th Generation
    Memory
    64GB
    Graphics Card(s)
    PNY 3060 12GB
    Monitor(s) Displays
    NEC EA27IU
    Screen Resolution
    3840X2160
    Hard Drives
    SSD internal, external drives
    Cooling
    Advanced Air Cooling
    Keyboard
    Microsoft
    Mouse
    Logitech
    Internet Speed
    High-Speed
    Browser
    Google Chrome
    Antivirus
    Norton 360
I learned a trick the other day that might help. I had a screen I could not get rid of on a website I use. I don't see as well as I used to, and had increased the screen fonts to 110%. It also enlarged everything else, and I was unable to get to the X at the top of the screen. I wrote to the webmaster for the page, and he said to hold down the control key and spin the mouse wheel. It will quickly zoom the page in or out, and if there is an X at the top of the page, it will be visible and clickable. He was right! I hope that helps.
Thank you. I don't have a mouse wheel unfortunately as it's a laptop touchpad.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    16gb
    Hard Drives
    Samsung 970 evo plus 2TB
    Cooling
    Could be better
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd
Hello, :alien:

In addition:

 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender
Hello, :alien:

In addition:

Thank you. I don't see "quit" when I right click on it, but I do see "close window" :-) I'm sure it wasn't there before! AND you can also unpin it from the taskbar now. That's good! Can you just add it to the start menu instead? (Answer - yes you can).

Only trouble is, if pinned to the start menu you can't right click and close it! But I do have the cross visible now after dragging the window.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    16gb
    Hard Drives
    Samsung 970 evo plus 2TB
    Cooling
    Could be better
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd
Thank you. I don't see "quit" when I right click on it, but I do see "close window" :-) I'm sure it wasn't there before! AND you can also unpin it from the taskbar now. That's good! Can you just add it to the start menu instead? (Answer - yes you can).

Only trouble is, if pinned to the start menu you can't right click and close it! But I do have the cross visible now after dragging the window.

You should see "Quit" if right clicking on the smaller Copilot icon in the system tray on the right side of the taskbar instead of the Copilot taskbar icon.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender
Thank you. I don't have a mouse wheel unfortunately as it's a laptop touchpad.
Hi Hazel123 -
Are there a plus or minus buttons? Hold the control key and try the plus or minus buttons. I have tried that on my desktop, and it works, too. Also, I don't know if you can use two fingers on the touchpad, like on a cell phone, and reduce or enlarge the screen image, maybe along with the control key?
 

My Computer

System One

  • OS
    Windows 11 Pro Version 24H2 (OS Build 26100.2894)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell 8950
    CPU
    i9 12th Generation
    Memory
    64GB
    Graphics Card(s)
    PNY 3060 12GB
    Monitor(s) Displays
    NEC EA27IU
    Screen Resolution
    3840X2160
    Hard Drives
    SSD internal, external drives
    Cooling
    Advanced Air Cooling
    Keyboard
    Microsoft
    Mouse
    Logitech
    Internet Speed
    High-Speed
    Browser
    Google Chrome
    Antivirus
    Norton 360
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