I am no longer offered insider updates.


Dan Lutley

Member
Local time
2:30 AM
Posts
1
Location
Victoria BC Canada
OS
Win 11 64bit Version 10.0.22635.3130 Insider Preview (ni_release) 2024/01/27
I will give you the full story as it may help someone out there.
I have two laptops one is an ASUS FX505GE the other is a Dell G15 OVKDJ6 with Intel 10870 CPU , RTX3030 GPU , Samsung 970 SSD and 32 GB ram.

Both machines were fine for updates until 22635.2915 and then the ASUS did fine all the way to current rev 22635.3209 which I think is the latest.
However the Dell had to have WIN 11-64bit reinstalled from an on-line download to USB mem stick. (you will lose some apps if you do this so be prepared to re-install them.) I had to do the re-install twice, once for the 22635.2915 and once for the 22635.3130.

I am starting to suspect that the Dell has some sys config. or BIOS issues with the Co-Pilot features.
The updates failed multiple times yielding a successful download but install failure for the 22635.2915.

The 22635.3130 gave that "something did not go as planned error" not to worry we are undoing the changes.. That lead me to the second re-install of Win 11 via the USB mem stick as above. I then had success for 22635.3130 and that is where I remain with Dell Laptop.

Everything is fine with the Dell except I am no longer offered updates. The ASUS is offered updates that are easily installed every time.
The ASUS is up to 22635.3209 as of 24/02/22.

At least the Dell does not get any update offers so I do not waste any time on them. This leads me to believe that MS is aware of this problem that from my perspective has something to do with Dell laptops. I think I saw another person with an older Dell that had the something did not go as planned problem and that is why I suspect the Dell laptops in general. I could be wrong though.
 

My Computers

System One System Two

  • OS
    Win 11 64bit Version 10.0.22635.3130 Insider Preview (ni_release) 2024/01/27
    Computer type
    Laptop
    Manufacturer/Model
    Dell G15 5510 OVKDJ6
    CPU
    Intel 10870H
    Motherboard
    OVKDJ6
    Memory
    32GB
    Graphics Card(s)
    Intel UHD NVidia RTX 3060
    Sound Card
    Intel SST/Intel Display Snd/RealTek Audio/NVidia HD Audio/RazerTHX Spatial Audio sw devices plus LogiTech MX Sound (BlueTooth Unit)
    Monitor(s) Displays
    Dell G15 internal 1980x1080 AW3423WDF 3440x1440
    Screen Resolution
    1980x1080 / 3440x1440
    Hard Drives
    C:\ Samsung EVO EVO Plus 1TByte D:\ Kingston OM3 PDP3-AD NVMe 512 GBytes
    PSU
    Std Laptop Dell G15 5510
    Case
    Std Laptop Dell G15 5510
    Cooling
    Std Dell G15 5510
    Keyboard
    Std Dell G15 5510
    Mouse
    LogiTec G502X
    Internet Speed
    WiFi4 (80211n) 144 Mbps/144Mbps Half-Duplex
    Browser
    Google Chrome/FireFox Latest versions
    Antivirus
    Norton 360
  • Operating System
    Win 11 64bit 10.0.22635.3209 insider preview KB5034855)
    Computer type
    Laptop
    Manufacturer/Model
    ASUS FX505GE
    CPU
    Intel i7 8750H 2.20GHz
    Motherboard
    FX505GE
    Memory
    32 GBytes
    Graphics card(s)
    UHD630 / Nvidia GTX1050Ti
    Sound Card
    Intel Display Audio/Intel HD SST/RealTek HD SST/RazerTHX Spatial Sound sw devices plu Logitech MX Sound Bluetooth 7.1 unit
    Monitor(s) Displays
    Internal Display external monitor LG LP156WFC-SPD
    Screen Resolution
    1980x1080 /
    Hard Drives
    C:\ Kingston RBUSNS154P3256GJ 256 GBytes D:\ Toshiba MQ04ABF100 1.0 TByte
    PSU
    N/A
    Case
    N/A
    Cooling
    N/A
    Mouse
    Logitech M525
    Keyboard
    STD FX505GE
    Internet Speed
    WiFi 4 (802.11n) 144/144 Mbps Half Duplex
    Browser
    FireFox / Google Chrome Latest versions
    Antivirus
    Norton 360

Latest Support Threads

Back
Top Bottom