Mouse Pointer Option, “Enhance pointer precision” Keeps Getting Reset


compupix

Active member
Local time
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Posts
56
OS
Windows 11
“Enhance pointer precision” keeps getting reset. I don’t even have to reboot for it to happen.

[Mouse Settings > Additional mouse settings > Pointer Options > Enhance pointer precision]

I thought it might be associated with Windows Updates, but I think it happens more often than that… even more often than rebooting.

I ran system file checker. Nothing unusual was found.

I use a Kensington trackball. There is no Kensington software installed.

Microsoft Office and Keyboard Center is installed.

Windows 11 Home 10.0.22631
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Del XPS 8940
    CPU
    Intel 7-10700
    Motherboard
    Dell 0KV3RP
    Memory
    16gb
    Keyboard
    Microsoft Natural Ergonomic Keyboard 4000
    Mouse
    Kensington Expert Mouse KB64325
“Enhance pointer precision” keeps getting reset
Do you mean reset from 'ticked' to 'unticked' or other way around? Whichever it is I wonder if it is a corrupt mouse driver? Try uninstalling and reinstalling the driver perhaps?

Also it is a wired or wireless mouse?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP EliteDesk 705 G5
    CPU
    AMD Ryzen 5 Pro 3400GE
    Memory
    8GB DDR4 SDRAM
    Graphics Card(s)
    Integrated AMD Radeon Vega 11
    Hard Drives
    256 GB PCIe NVMe M.2 SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron 15-3576
    CPU
    Intel Core i5-8250U
    Memory
    8 GB DDR4 - 2400 SODIMM
    Graphics card(s)
    Intel UHD Graphics 620
    Hard Drives
    256GB SK Hynix SC311 SATA SSD
“Enhance pointer precision” does not remain checked.
I uninstalled all mouse drivers. (That's difficult to complete!)
The mouse is wired.
I just re-checked "Enhance pointer precision" I'll re-post if it gets unchecked.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Del XPS 8940
    CPU
    Intel 7-10700
    Motherboard
    Dell 0KV3RP
    Memory
    16gb
    Keyboard
    Microsoft Natural Ergonomic Keyboard 4000
    Mouse
    Kensington Expert Mouse KB64325
I rebooted my computer today. . . and now Enhance pointer precision is off.
I re-checked it. :(
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Del XPS 8940
    CPU
    Intel 7-10700
    Motherboard
    Dell 0KV3RP
    Memory
    16gb
    Keyboard
    Microsoft Natural Ergonomic Keyboard 4000
    Mouse
    Kensington Expert Mouse KB64325
Try running this batch file. It runs windows command line functions SFC, DISM and CHKDSK in order to check for and fix windows problems.

Be aware it may take 10 minutes to run so be patient.
 

Attachments

  • Tuneup.bat
    5.4 KB · Views: 3

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP EliteDesk 705 G5
    CPU
    AMD Ryzen 5 Pro 3400GE
    Memory
    8GB DDR4 SDRAM
    Graphics Card(s)
    Integrated AMD Radeon Vega 11
    Hard Drives
    256 GB PCIe NVMe M.2 SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron 15-3576
    CPU
    Intel Core i5-8250U
    Memory
    8 GB DDR4 - 2400 SODIMM
    Graphics card(s)
    Intel UHD Graphics 620
    Hard Drives
    256GB SK Hynix SC311 SATA SSD

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP EliteDesk 705 G5
    CPU
    AMD Ryzen 5 Pro 3400GE
    Memory
    8GB DDR4 SDRAM
    Graphics Card(s)
    Integrated AMD Radeon Vega 11
    Hard Drives
    256 GB PCIe NVMe M.2 SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron 15-3576
    CPU
    Intel Core i5-8250U
    Memory
    8 GB DDR4 - 2400 SODIMM
    Graphics card(s)
    Intel UHD Graphics 620
    Hard Drives
    256GB SK Hynix SC311 SATA SSD
There is no special driver for the Kensington ExpertMouse trackball.

I don’t like KensingtonWorks.

I ran Tuneup.bat. I think there were no problems:
 

Attachments

  • systemscan.txt
    3.4 KB · Views: 1

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Del XPS 8940
    CPU
    Intel 7-10700
    Motherboard
    Dell 0KV3RP
    Memory
    16gb
    Keyboard
    Microsoft Natural Ergonomic Keyboard 4000
    Mouse
    Kensington Expert Mouse KB64325

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP EliteDesk 705 G5
    CPU
    AMD Ryzen 5 Pro 3400GE
    Memory
    8GB DDR4 SDRAM
    Graphics Card(s)
    Integrated AMD Radeon Vega 11
    Hard Drives
    256 GB PCIe NVMe M.2 SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron 15-3576
    CPU
    Intel Core i5-8250U
    Memory
    8 GB DDR4 - 2400 SODIMM
    Graphics card(s)
    Intel UHD Graphics 620
    Hard Drives
    256GB SK Hynix SC311 SATA SSD
If you can't resolve the issue to your satisfaction then maybe try another type of mouse? It may cost you some £ but may lead to a less frustrating computer experience.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP EliteDesk 705 G5
    CPU
    AMD Ryzen 5 Pro 3400GE
    Memory
    8GB DDR4 SDRAM
    Graphics Card(s)
    Integrated AMD Radeon Vega 11
    Hard Drives
    256 GB PCIe NVMe M.2 SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron 15-3576
    CPU
    Intel Core i5-8250U
    Memory
    8 GB DDR4 - 2400 SODIMM
    Graphics card(s)
    Intel UHD Graphics 620
    Hard Drives
    256GB SK Hynix SC311 SATA SSD

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Del XPS 8940
    CPU
    Intel 7-10700
    Motherboard
    Dell 0KV3RP
    Memory
    16gb
    Keyboard
    Microsoft Natural Ergonomic Keyboard 4000
    Mouse
    Kensington Expert Mouse KB64325
Okay then change your mouse as per my post #9. I think you can get these quite cheap so not much of a gamble. Good luck.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP EliteDesk 705 G5
    CPU
    AMD Ryzen 5 Pro 3400GE
    Memory
    8GB DDR4 SDRAM
    Graphics Card(s)
    Integrated AMD Radeon Vega 11
    Hard Drives
    256 GB PCIe NVMe M.2 SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron 15-3576
    CPU
    Intel Core i5-8250U
    Memory
    8 GB DDR4 - 2400 SODIMM
    Graphics card(s)
    Intel UHD Graphics 620
    Hard Drives
    256GB SK Hynix SC311 SATA SSD
The problem was solved by doing a Windows Reset.
Too bad I selected the wrong option and now I have to reinstall all of my programs and restore all of my lost settings.
At least my regular files didn't get clobbered.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Del XPS 8940
    CPU
    Intel 7-10700
    Motherboard
    Dell 0KV3RP
    Memory
    16gb
    Keyboard
    Microsoft Natural Ergonomic Keyboard 4000
    Mouse
    Kensington Expert Mouse KB64325

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