Random Freezes several time a day (HYPERVISOR 20001 Error at restart)

{
"json_format_version": [
1,
0
],
"smartctl": {
"version": [
7,
4
],
"pre_release": false,
"svn_revision": "5530",
"platform_info": "x86_64-w64-mingw32-w11-b26200",
"build_info": "(sf-7.4-1)",
"argv": [
"smartctl",
"--xall",
"--json=o",
"pd0"
],
"output": [
"smartctl 7.4 2023-08-01 r5530 [x86_64-w64-mingw32-w11-b26200] (sf-7.4-1)",
"Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org",
"",
"=== START OF INFORMATION SECTION ===",
"Model Number: INTEL SSDPEKNU010TZ",
"Serial Number: BTKA22041LCZ1P0B",
"Firmware Version: 002C",
"PCI Vendor/Subsystem ID: 0x8086",
"IEEE OUI Identifier: 0x5cd2e4",
"Controller ID: 1",
"NVMe Version: 1.4",
"Number of Namespaces: 1",
"Namespace 1 Size/Capacity: 1,024,209,543,168 [1.02 TB]",
"Namespace 1 Formatted LBA Size: 512",
"Local Time is: Tue Nov 25 11:24:29 2025 RST",
"Firmware Updates (0x14): 2 Slots, no Reset required",
"Optional Admin Commands (0x0017): Security Format Frmw_DL Self_Test",
"Optional NVM Commands (0x005f): Comp Wr_Unc DS_Mngmt Wr_Zero Sav/Sel_Feat Timestmp",
"Log Page Attributes (0x0f): S/H_per_NS Cmd_Eff_Lg Ext_Get_Lg Telmtry_Lg",
"Maximum Data Transfer Size: 64 Pages",
"Warning Comp. Temp. Threshold: 77 Celsius",
"Critical Comp. Temp. Threshold: 80 Celsius",
"",
"Supported Power States",
"St Op Max Active Idle RL RT WL WT Ent_Lat Ex_Lat",
" 0 + 4.00W - - 0 0 0 0 0 0",
" 1 + 3.00W - - 1 1 1 1 0 0",
" 2 + 2.20W - - 2 2 2 2 0 0",
" 3 - 0.0250W - - 3 3 3 3 5000 5000",
" 4 - 0.0040W - - 4 4 4 4 3000 11999",
"",
"Supported LBA Sizes (NSID 0x1)",
"Id Fmt Data Metadt Rel_Perf",
" 0 + 512 0 0",
"",
"=== START OF SMART DATA SECTION ===",
"SMART overall-health self-assessment test result: PASSED",
"",
"SMART/Health Information (NVMe Log 0x02)",
"Critical Warning: 0x00",
"Temperature: 45 Celsius",
"Available Spare: 100%",
"Available Spare Threshold: 10%",
"Percentage Used: 4%",
"Data Units Read: 107,949,070 [55.2 TB]",
"Data Units Written: 71,004,466 [36.3 TB]",
"Host Read Commands: 1,443,527,601",
"Host Write Commands: 1,114,528,416",
"Controller Busy Time: 28,002",
"Power Cycles: 4,389",
"Power On Hours: 7,199",
"Unsafe Shutdowns: 538",
"Media and Data Integrity Errors: 0",
"Error Information Log Entries: 219",
"Warning Comp. Temperature Time: 0",
"Critical Comp. Temperature Time: 0",
"Thermal Temp. 1 Transition Count: 7",
"Thermal Temp. 1 Total Time: 231",
"",
"Error Information (NVMe Log 0x01, 16 of 256 entries)",
"No Errors Logged",
"",
"Self-test Log (NVMe Log 0x06)",
"Self-test status: No self-test in progress",
"Num Test_Description Status Power_on_Hours Failing_LBA NSID Seg SCT Code",
" 0 Extended Completed without error 7199 - - - - -",
" 1 Extended Completed without error 7199 - - - - -",
""
],
"exit_status": 0
},
"local_time": {
"time_t": 1764066269,
"asctime": "Tue Nov 25 11:24:29 2025 RST"
},
"device": {
"name": "pd0",
"info_name": "pd0",
"type": "nvme",
"protocol": "NVMe"
},
"model_name": "INTEL SSDPEKNU010TZ",
"serial_number": "BTKA22041LCZ1P0B",
"firmware_version": "002C",
"nvme_pci_vendor": {
"id": 32902,
"subsystem_id": 32902
},
"nvme_ieee_oui_identifier": 6083300,
"nvme_controller_id": 1,
"nvme_version": {
"string": "1.4",
"value": 66560
},
"nvme_number_of_namespaces": 1,
"nvme_namespaces": [
{
"id": 1,
"size": {
"blocks": 2000409264,
"bytes": 1024209543168
},
"capacity": {
"blocks": 2000409264,
"bytes": 1024209543168
},
"utilization": {
"blocks": 2000409264,
"bytes": 1024209543168
},
"formatted_lba_size": 512
}
],
"user_capacity": {
"blocks": 2000409264,
"bytes": 1024209543168
},
"logical_block_size": 512,
"smart_support": {
"available": true,
"enabled": true
},
"smart_status": {
"passed": true,
"nvme": {
"value": 0
}
},
"nvme_smart_health_information_log": {
"critical_warning": 0,
"temperature": 45,
"available_spare": 100,
"available_spare_threshold": 10,
"percentage_used": 4,
"data_units_read": 107949070,
"data_units_written": 71004466,
"host_reads": 1443527601,
"host_writes": 1114528416,
"controller_busy_time": 28002,
"power_cycles": 4389,
"power_on_hours": 7199,
"unsafe_shutdowns": 538,
"media_errors": 0,
"num_err_log_entries": 219,
"warning_temp_time": 0,
"critical_comp_time": 0
},
"temperature": {
"current": 45
},
"power_cycle_count": 4389,
"power_on_time": {
"hours": 7199
},
"nvme_error_information_log": {
"size": 256,
"read": 16,
"unread": 0
},
"nvme_self_test_log": {
"current_self_test_operation": {
"value": 0,
"string": "No self-test in progress"
},
"table": [
{
"self_test_code": {
"value": 2,
"string": "Extended"
},
"self_test_result": {
"value": 0,
"string": "Completed without error"
},
"power_on_hours": 7199
},
{
"self_test_code": {
"value": 2,
"string": "Extended"
},
"self_test_result": {
"value": 0,
"string": "Completed without error"
},
"power_on_hours": 7199
}
]
}
}

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zbook said:

Plan to clean install Windows 10 after posting the event viewer share links.

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BrianInEngland said:

Try disabling the hypervisor from starting at boot time

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Runner94 said:

Gotta wait a few days until i have time for installing new OS etc, sorry, will get back to you soon. Thanks a lot.

In the meantime, is it worth trying what @BrianInEngland said ?

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