Time falls increasingly behind, occasional BSOD, now laptop not turning on at all


k4m1

New member
Local time
1:19 PM
Posts
1
OS
Windows 11 22H2
The problem started about a month ago, I came back home from holiday after a week, the laptop lid was closed and laptop was in hibernate mode and on battery power. Turned on the laptop and battery went from ~90% to 0% within a couple minutes, plugged in and everything was fine. Couple days later time starts going behind, up to over an hour behind throughout the day, also occasionally get BSOD after waking from sleep. After getting this for a few day figured the time and BSOD were related, and after doing all the software fixes known on the internet gave up for a few days. Problem still persists, replaced the CMOS battery, this didn’t do anything apart from booting slightly faster. After a week of getting the same problem I figured it might be a problem with the battery but didn’t want to buy a new battery until I tried everything so I reinstalled windows 11 (without formatting disk, not sure if this is relevant). Issue was still there, used task scheduler to launch /wtm32sync every 15 minutes, clock was still behind after waking from sleep, but I gave up on trying to fix it and wasn’t too noticeable because it would sync after every 15 minutes. Occasionally would wake from sleep mode and the screen didn’t turn on, turning off and on using the power button would fix it. I got the same issue at time of writing (09:41 22/10/2023). Turning off and on using power button (power LED is on) and screen still not turning on. Plugged in to power (charging LED is on) and screen still not turning on. After half an hour of charging screen still doesn’t turn on.
 
Windows Build/Version
Windows 11

My Computer

System One

  • OS
    Windows 11 22H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo IdeaPad 5 15ARE05
    CPU
    AMD Ryzen 7 4700U with Radeon Graphics
Okay you have told us what happened but what is your question? I suspect you are asking what should you do next? Due to the number of possible failure reasons I would take it to your local repair shop where they can carry out diagnostics.

More details about the device and full OS details would also help.
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP EliteDesk 705 G5
    CPU
    AMD Ryzen 5 Pro 3400GE
    Memory
    8GB DDR4 SDRAM
    Graphics Card(s)
    Integrated AMD Radeon Vega 11
    Hard Drives
    256 GB PCIe NVMe M.2 SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron 15-3576
    CPU
    Intel Core i5-8250U
    Memory
    8 GB DDR4 - 2400 SODIMM
    Graphics card(s)
    Intel UHD Graphics 620
    Hard Drives
    256GB SK Hynix SC311 SATA SSD
  • Like
Reactions: OAT
I don't know how old your laptop is but it sound like it may be dying. I don't think this will work but you could try reseating the drive and memory modules.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
You said your reinstalled Windows 11. Since you just did that I would start again.
Remove or unplug the laptop battery. Run the computer only on the Power Adapter as a test.
If you have a Windows 11 USB Flash Drive installer, boot off of that and do a Clean Install.
Choose your Language, the Install Now, then Custom Install.
In Where Would You Like to Install Windows? Delete ALL partitions so the whole drive is Unallocated Space
Press Next, Windows will create partitions and format them during the install.
If you still have issues, the laptop has some other hardware issue.
As stated if it is an older laptop, it may not be worth pursuing this any further.
 

My Computer

System One

  • OS
    Windows 11 Pro 64 bit 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Z390 UD
    CPU
    Intel Core i7 77000 3.60
    Motherboard
    Gigabyte Z390 UD
    Memory
    16 GB
    Graphics Card(s)
    nVidia GEForce RTX 2060 Super
    Sound Card
    onboard
    Monitor(s) Displays
    Two 27" Dell 4K monitors
    Screen Resolution
    3840 x 2160
    Hard Drives
    M.2 NVME SSD, 500 GB; Two 2TB Mechanical HDD's
    PSU
    850w PSU
    Case
    Cyberpower PC
    Cooling
    Water cooled
    Keyboard
    Backlit Cyberpower gamiong keyboard
    Mouse
    Backlit Cyberpower gaming mouse
    Internet Speed
    1 GB mbps
    Browser
    Brave
    Antivirus
    Windows Security

Latest Support Threads

Back
Top Bottom