Solved Wi-Fi connection keeps dropping


pikabun91

Member
Local time
4:14 PM
Posts
7
OS
Windows 11 version 22H2 build 22621.3155
My PC is repeatedly going offline. Each time I open the list of wi-fi networks, I check the "Connect Automatically" box for my network and it connects instantly. Then just a couple of minutes later - sometimes a soon as every few seconds - I'm disconnected again. Every time I reconnect the "Connect Automatically" box is unchecked.

This started last week after I got a new network provider - but no other device in the house has any problem staying connected. It's just the PC. I've reset the network adapter, made sure the driver is up to date, and done a deep virus scan with two different programs. It isn't connected to any recent Windows update. And it isn't constant - the computer will randomly act normal for a few hours and then start acting up again. There is no connection to the time of day so it's not a traffic problem. There are no problems with the router either. Any ideas?

(it happened three times just during the typing of this post.)

Win 11, version 22H2
 

My Computer

System One

  • OS
    Windows 11 version 22H2 build 22621.3155
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink
    CPU
    AMD Ryzen 7 4700U 2.00 GHz
    Memory
    16 GB
    Graphics Card(s)
    AMD Radeon Graphics
It would help the gurus to help you if you completely fill out the specs in MyComputer.

Also, it would help if you update to 23H2 version 22631.3155, which is the latest version of Windows 11.
 

My Computers

System One System Two

  • OS
    Windows 11 23H2 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Envy TE01-1xxx
    CPU
    Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz
    Motherboard
    16.0GB Dual-Channel Unknown @ 1463MHz (21-21-21-47)
    Memory
    16384 MBytes
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Monitor 1 - Acer 27" Monitor 2 - Acer 27"
    Screen Resolution
    1920 x 1080
    Hard Drives
    WDC PC SN530 SDBPNPZ-512G-1006 (SSD)
    Seagate ST1000DM003-1SB102
    Seagate BUP Slim SCSI Disk Device (SSD)
    PSU
    HP
    Case
    HP
    Cooling
    Standard
    Keyboard
    Logitech Wave K350
    Mouse
    Logitech M705
    Internet Speed
    500 mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    That's all Folks!
  • Operating System
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    Intel Core i7 (10th gen) 10700
    Motherboard
    Intel
    Memory
    16 GB
    Graphics card(s)
    Intel UHD Graphics 630
    Sound Card
    Built-in
    Monitor(s) Displays
    Acer 27" & Samsung 24"
    Screen Resolution
    1920 x
    Hard Drives
    SSD (512 GB)
    HDD (1 TB)
    Seagate
    PSU
    Intel i7 10th Generation
    Case
    HP
    Cooling
    HP/Intel?
    Mouse
    Logitech M705
    Keyboard
    Logitech Wave K350
    Internet Speed
    50 mbps
    Browser
    Firefox 90.2
    Antivirus
    Windows Defender
    Other Info
    Headphone/Microphone Combo
    SuperSpeed USB Type-A (4 on front)
    HP 3-in-One Card Readr
    SuperSpeed USB Type-C
    DVD Writer
1. Run network troubleshooter. Settings>System>troubleshoot>other troubleshooters>Network & Internet>-RUN

3. Reset network adapters Reset Network Adapters in Windows 11 Tutorial

4. Attached is @FreeBooter .bat file which resets network components. RIGHT click on the .bat file and select run as administrator.

5. Check for file system corruption. Open a command prompt as administrator and type
sfc /scannow
After system file checker completes, make note of whether it found and corrected any problems. If found and corrected, restart
If it found problems it could not correct, in command window type
dism /online /cleanup-image /restorehealth
Restart

6. Change power settings for wireless adapter in Power Options. Control Panel-power options-Balanced should be checked
Next to balanced, click change plan settings
Click Change Advanced Power Settings
Expand Wireless Adapter Settings
Expand Power Saving Mode
Under Setting change it to Maximum Performance

7. Open Control Panel-device manager
Expand Network Adapters
Right click on your wireless adapter and select properties
In Power Management tab- Uncheck 'allow the computer to turn off this device to save power'
Note: Changing these power settings uses more power, thereby affecting your battery if you use the device on battery power.

8. Repair Install Windows 11, Doing this will upgrade your to 23h2 Repair Install Windows 11 with an In-place Upgrade Tutorial

If none of that works, one has to assume the wireless adapter is faulty. USB wireless adapters are cheap where I live. I keep one around to test with in just such cases. Hope one of these suggestions help
 

Attachments

  • ResetNetworkComponents.zip
    44.6 KB · Views: 1

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Get a USB wifi dongle and compare/test ... might tell you if it's the adapter

Also, maybe boot from a Linux distro and test the stability.
 

My Computers

System One System Two

  • OS
    Windows 11 22H2 (latest update ... forever anal)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim S01
    CPU
    Intel i5-9400
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT730
    Sound Card
    OOBE
    Monitor(s) Displays
    Acer 32"
    Screen Resolution
    1920x1080
    Hard Drives
    2 x 1TB SSDs
    PSU
    OOBE
    Case
    OOBE
    Cooling
    OOBE
    Keyboard
    Logitech wireless
    Mouse
    Logitech wireless
    Internet Speed
    Classic Australian w.a.p.
    Browser
    Brave
    Antivirus
    KIS
  • Operating System
    Windows 11 Pro (latest upadte ... anally always)
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
    Graphics card(s)
    Intel Iris Xe Graphics
    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
    Internet Speed
    NBN FTTN 50
    Browser
    Brave
    Antivirus
    KIS
If you have a cordless phone, try moving the base station to another room away from your computer
 

My Computers

System One System Two

  • OS
    11 Pro 23H2 OS build 22631.3374
    Computer type
    Laptop
    Manufacturer/Model
    Acer Swift SF114-34
    CPU
    Pentium Silver N6000 1.10GHz
    Memory
    4GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD
    Cooling
    fanless
    Internet Speed
    13Mbps
    Browser
    Brave, Edge or Firefox
    Antivirus
    Webroot Secure Anywhere
    Other Info
    System 3

    ASUS T100TA Transformer
    Processor Intel Atom Z3740 @ 1.33GHz
    Installed RAM 2.00 GB (1.89 GB usable)
    System type 32-bit operating system, x64-based processor

    Edition Windows 10 Home
    Version 22H2 build 19045.3570
  • Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
If the above replies don’t help, do you run a 3rd party firewall/Antivus software? If so, disable it and see if it persists.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3374
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Full Tower
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
It would help the gurus to help you if you completely fill out the specs in MyComputer.

Also, it would help if you update to 23H2 version 22631.3155, which is the latest version of Windows 11.
I've added as much info as I can to the specs. I have the correct version but it's still 22H2 - where can I find 23H2? It's not an option in Windows Update for me.
 

My Computer

System One

  • OS
    Windows 11 version 22H2 build 22621.3155
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink
    CPU
    AMD Ryzen 7 4700U 2.00 GHz
    Memory
    16 GB
    Graphics Card(s)
    AMD Radeon Graphics
If the above replies don’t help, do you run a 3rd party firewall/Antivus software? If so, disable it and see if it persists.
I only use Windows Defender.
 

My Computer

System One

  • OS
    Windows 11 version 22H2 build 22621.3155
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink
    CPU
    AMD Ryzen 7 4700U 2.00 GHz
    Memory
    16 GB
    Graphics Card(s)
    AMD Radeon Graphics
If you have a cordless phone, try moving the base station to another room away from your computer
I don't, and there's nothing else near the computer that could be interfering.
 

My Computer

System One

  • OS
    Windows 11 version 22H2 build 22621.3155
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink
    CPU
    AMD Ryzen 7 4700U 2.00 GHz
    Memory
    16 GB
    Graphics Card(s)
    AMD Radeon Graphics
If none of that works, one has to assume the wireless adapter is faulty.
I tried every step and nothing works. Guess I'll have to get a new adapter. At least it's a cheap fix!
 

My Computer

System One

  • OS
    Windows 11 version 22H2 build 22621.3155
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink
    CPU
    AMD Ryzen 7 4700U 2.00 GHz
    Memory
    16 GB
    Graphics Card(s)
    AMD Radeon Graphics
I have the correct version but it's still 22H2 - where can I find 23H2? It's not an option in Windows Update for me.
try this:

 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3374
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Full Tower
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
where can I find 23H2?
Use the tutorial I gave. Instructions are in there. When you use the media creation tool, it gives you the latest version, 23h2.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Use the tutorial I gave. Instructions are in there. When you use the media creation tool, it gives you the latest version, 23h2.
Of course, thanks :)
 

My Computer

System One

  • OS
    Windows 11 version 22H2 build 22621.3155
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink
    CPU
    AMD Ryzen 7 4700U 2.00 GHz
    Memory
    16 GB
    Graphics Card(s)
    AMD Radeon Graphics
I just remembered that I had a new wi-fi adapter plugged into my ancient abandoned desktop - the fact that the computer wouldn't recognize the adapter was the last straw that made me replace it. Plugged that adapter into the new PC and it works perfectly!

Sometimes the solution is so simple that you end up feeling a little stupid... :geek:
 

My Computer

System One

  • OS
    Windows 11 version 22H2 build 22621.3155
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink
    CPU
    AMD Ryzen 7 4700U 2.00 GHz
    Memory
    16 GB
    Graphics Card(s)
    AMD Radeon Graphics
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