Can not for the life of me install this plotter

I've never had such a battle with a printer. Got a new plotter. Updated firmware, etc.... go to \\magpie (print server) and double click on the printer and it wont install. Tried manually with driver downloaded. Multiple computers having the issue.
Windows 11 computers and server is 2016 1607

Maybe I'm missing something but what's the plotter?

I doubt that the model is "Alden-Bldg-Plotter".

bobkn said:

Maybe I'm missing something but what's the plotter?

I doubt that the model is "Alden-Bldg-Plotter".

Click to expand...

From the attachment: HP DesignJet T850 mfp v4

OAT said:

From the attachment: HP DesignJet T850 mfp v4

Click to expand...

Thank. I missed that.

I hope that "kfarrell" has better luck here than at that other forum.

bobkn said:

Thank. I missed that.

I hope that "kfarrell" has better luck here than at that other forum.

New plotter will not install - network

I've never had such a battle with a printer. Got a new plotter. Updated firmware, etc.... go to \\magpie (... | Printers, Copiers, Scanners & Faxes

community.spiceworks.com

Click to expand...

Nope, ready to return the thing.

Beyond my experience.

Is "magpie" some sort of print server software, or just the name given to the device on your network?

bobkn said:

Beyond my experience.

Is "magpie" some sort of print server software, or just the name given to the device on your network?

Click to expand...

IT's a server. The plotter is a HP T850

kfarrell said:

IT's a server. The plotter is a HP T850

Click to expand...

Perhaps I wasn't clear.

Is "magpie" some specific server software, or just an arbitrary name given to the server? (Should we be searching on "magpie", or would that be as fruitful as searching on "Bob"?)

bobkn said:

Perhaps I wasn't clear.

Is "magpie" some specific server software, or just an arbitrary name given to the server? (Should we be searching on "magpie", or would that be as fruitful as searching on "Bob"?)

Click to expand...

magpie is simply the name of the print server. Windows 2016 server.

Do you have the .msi driver package downloaded?
Did you read the PDF that explains how to distribute the driver package using group policy?

SlicEnDicE said:

Do you have the .msi driver package downloaded?
Did you read the PDF that explains how to distribute the driver package using group policy?

Click to expand...

What difference does it make if it's installed manually locally or deployed with GPO? I've tried manually on 3 different PC's

Have you tried manually connecting the plotter to a computer to install the driver and set it up, and then configure it over network?

andrew129260 said:

Have you tried manually connecting the plotter to a computer to install the driver and set it up, and then configure it over network?

Click to expand...

Thought about that, but it does not have usb ports. Only ethernet and wifi.

kfarrell said:

Thought about that, but it does not have usb ports. Only ethernet and wifi.

Click to expand...

ah gotcha

what about this driver?


HP Windows HPGL2 Driver < You used this one?

I'm guessing so.

I've tried all of them.

Co-worker is working on it now. I gave up. My computer wont even install the driver

Do the machines have the HP Network Devices Support service listed under services?

Edit: Yeah if you cant even get the driver to install thats a problem....

No

according to what I found that service needs to be installed and running in order for it to connect.

Also, does the printer have a valid ip? Have you checked with the network team to confirm they see it?