Error Media Creation Tool Code 0x8007007B-0xA001B


Nehar

New member
Local time
1:15 AM
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9
OS
Windows 11 Home
I wanted to re-install the Windows 11 on my laptop so while creating the media creation tool on a flash drive, I got this error after running the MediaCreationTool_Win11_23H2 application.

The error code is 0x8007007B-0xA001B.

My Windows status shows Active.

I will appreciate the help.

Windows 11 Home
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    Laptop
Hi @Nehar

In this guide, you will learn the steps to use Rufus to download the ISO file and create a bootable media to install Windows 11 from scratch.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Error 0x8007007b is ERROR_INVALID_NAME. It doesn't like your USB device, for some reason. You might to try quick reformatting it, or finding another drive to copy to.
 

My Computer

System One

  • OS
    Windows 7
Hi @Nehar

In this guide, you will learn the steps to use Rufus to download the ISO file and create a bootable media to install Windows 11 from scratch.

Thanks @FreeBooter

It seems this error is in Version 23H2 so does seem like I have all the updates on my laptop but probably don't need to reinstall Windows 11. The reason I wanted to reinstall Windows 11 because I am trying to install a biometric device and cannot install it because I am not able to update drivers neither automatically nor manually. I have attached the log file with error. Can you please look into it?

I have Windows 11 Home Version 23H2
 

Attachments

  • SecuGen_WBF_2.6_Driver_20231116205540.log
    7 KB · Views: 4

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    Laptop
0x80070643 Error message text: Fatal error during installation.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
0x80070643 Error message text: Fatal error during installation.



@FreeBooter

It does not let me install the drivers for Secugen neither manually nor automatically.

I see this error in the log file - 0x80070643 Error message text: Fatal error during installation.

Don't know what to do further.
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    Laptop
There is not much we can do if its buggy driver installation problem.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
No repair installing or reinstalling will help its faulty buggy setup file that is causing the problem contact the driver or device support center to resolve this problem.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Per Secugen, Windows Biometric Service must be enabled in order to use the WBF drivers. Drivers
Here are the guises.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
There is not much we can do if its buggy driver installation problem.
😉



Note:
The ISO with split install*.swm files works fine for clean install or update in place, it fails if used with Rufus 4.3 to install Windows11 to Go.
Looks like Rufus cannot handle that split situation, it works only with an ISO file with install.wim or install.esd.
😎
🤷‍♂️
 

My Computers

System One System Two

  • OS
    Windows 7 HP 64 - Windows 11 Pro - Lubuntu
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom build
    CPU
    i5 6600K - 800MHz to 4400MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Win 11
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    (4) -1 BX500 SSD - 128G for Windows 7 and Lubuntu
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64
  • Operating System
    Windows 7 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Asus Q550LF
    CPU
    i7-4500U 800- 3000MHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs
    & 1T HDD for data
    Internet Speed
    350 Mb/s
    Browser
    Firefox 64
I suggest you build the USB Win 11 23h2 installation drive using MCT

You can also build the USB Win 11 23h2 installation drive using a Win 11 23h2 iso file (downloaded from MCT) and a USB drive spited in two partitions.

If you're have a pure Sources\install.wim or Sources\install.esd bigger than 4G and you want to make a UEFI USB boot able drive, right click the Win 10 iso and choose mount. From the virtual disk created, copy all files and folders to a temporary folder.

Create two partitions on the USB drive.
- One Fat32 - 1G set as active
- One NTFS = 7G

Copy all files and folders from the temporary folder to the Fat32 partition EXCEPT the /Sources folder
Copy the /Sources from the temporary folder to the NTFS partition
Create on the Fat32 partition a /Sources folder. Move the Boot.wim from the NTFS partition /Sources folder to the Fat32 partition /Sources folder
 

My Computers

System One System Two

  • OS
    Windows 7 HP 64 - Windows 11 Pro - Lubuntu
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom build
    CPU
    i5 6600K - 800MHz to 4400MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Win 11
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    (4) -1 BX500 SSD - 128G for Windows 7 and Lubuntu
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64
  • Operating System
    Windows 7 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Asus Q550LF
    CPU
    i7-4500U 800- 3000MHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs
    & 1T HDD for data
    Internet Speed
    350 Mb/s
    Browser
    Firefox 64
I suggest you build the USB Win 11 23h2 installation drive using MCT

You can also build the USB Win 11 23h2 installation drive using a Win 11 23h2 iso file (downloaded from MCT) and a USB drive spited in two partitions.

If you're have a pure Sources\install.wim or Sources\install.esd bigger than 4G and you want to make a UEFI USB boot able drive, right click the Win 10 iso and choose mount. From the virtual disk created, copy all files and folders to a temporary folder.

Create two partitions on the USB drive.
- One Fat32 - 1G set as active
- One NTFS = 7G

Copy all files and folders from the temporary folder to the Fat32 partition EXCEPT the /Sources folder
Copy the /Sources from the temporary folder to the NTFS partition
Create on the Fat32 partition a /Sources folder. Move the Boot.wim from the NTFS partition /Sources folder to the Fat32 partition /Sources folder
This was a procedure found in TenForum back in 2018 from Cerberus, and still works fine. 😎😉

"1) Mount iso with large install.wim as a drive (say letter D)
2) Create two partitions on usb flash drive as follows
Partition 1 - fat32 formatted say 2GB (may be less but I used 2 GB) (say letter E)
Partition 2 - NTFS formatted - rest of drive (must be large enough for INSTALL.WIM+ say 2GB) (say letter F)
INSTALL.WIM can be as large as you like.
3) Copy all of files/folders from D EXCEPT sources folder to E
4) create sources folder on E and copy BOOT.WIM from sources folder on D to sources folder on E.
5) copy all files from D to folder F (does not matter that files are on E as well).
6) Reboot PC and it will boot from FAT32 partition but install files from NTFS partition.
My PC will not boot from an NTFS partition, but I tried the above and it worked first time.
Total time to create flash drive was less than five minutes.
I have only tested this on a UEFI PC but it should work for legacy bios as well provided you make the first partition active I think."
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Yoga 920
    CPU
    Intel I7-8550U
    Motherboard
    n/a
    Memory
    16GB
    Graphics Card(s)
    Intel Graphics UHD 620
    Sound Card
    Realtek High Definition Audio (SST)
    Monitor(s) Displays
    4k Touch screen
    Screen Resolution
    3480 x 2160
    Hard Drives
    512GB NVMe
Per Secugen, Windows Biometric Service must be enabled in order to use the WBF drivers. Drivers
Here are the guises.
@glasskuter

All this is done but still getting the error 0x80070643 Error message text: Fatal error during installation. I have tried manual installation as well.
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    Laptop
but probably don't need to reinstall Windows 11. The reason I wanted to reinstall Windows 11 because I am trying to install a biometric device and cannot install it because I am not able to update drivers
As far as the error that occurs during media creation, as @garlin pointed out, try another flash drive.
You say you can't update drivers which is not an accurate statement. You are unable to install A driver. As @FreeBooter stated, re-installing windows will not help you install a driver that Windows doesn't like. Re-installing windows would be an appropriate troubleshooting step ONLY if you were unable to install ANY drivers.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Sometimes biometric devices have to be enabled in "BIOS" first. Check your manual.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP ZBook
    CPU
    Intel 6700HQ
    Motherboard
    HP
    Memory
    24
    Graphics Card(s)
    AMD FirePro 5170M
    Hard Drives
    Samsung SSD 860 Pro
    Keyboard
    yes
    Mouse
    yes
    Other Info
    19045.3803
    some Red Hat workhorses
This was a procedure found in TenForum back in 2018 from Cerberus, and still works fine. 😎😉

"1) Mount iso with large install.wim as a drive (say letter D)
2) Create two partitions on usb flash drive as follows
Partition 1 - fat32 formatted say 2GB (may be less but I used 2 GB) (say letter E)
Partition 2 - NTFS formatted - rest of drive (must be large enough for INSTALL.WIM+ say 2GB) (say letter F)
INSTALL.WIM can be as large as you like.
3) Copy all of files/folders from D EXCEPT sources folder to E
4) create sources folder on E and copy BOOT.WIM from sources folder on D to sources folder on E.
5) copy all files from D to folder F (does not matter that files are on E as well).
6) Reboot PC and it will boot from FAT32 partition but install files from NTFS partition.
My PC will not boot from an NTFS partition, but I tried the above and it worked first time.
Total time to create flash drive was less than five minutes.
I have only tested this on a UEFI PC but it should work for legacy bios as well provided you make the first partition active I think."
This procedure is all over the net but I didn't see the one from Cerberus.
Personally, I prefer to use Dism to make smaller and multiple Install.swm

On Win 10, mount the iso file and copy all files and folders to a temporary folder.

Open a CMD window on the Sources\install.wim on the temporary folder (Shift+rightclick inside the folder + Open command window here)
run the command
Dism /Split-Image /ImageFile:install.wim /SWMFile:install.swm /FileSize:3800
It will create two install.swm. Delete Sources\Install.wim on the temporary folder.
Copy all files and folders from the temporary folder to the Fat32 partition on the USB drive.
 

My Computers

System One System Two

  • OS
    Windows 7 HP 64 - Windows 11 Pro - Lubuntu
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom build
    CPU
    i5 6600K - 800MHz to 4400MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Win 11
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    (4) -1 BX500 SSD - 128G for Windows 7 and Lubuntu
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64
  • Operating System
    Windows 7 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Asus Q550LF
    CPU
    i7-4500U 800- 3000MHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs
    & 1T HDD for data
    Internet Speed
    350 Mb/s
    Browser
    Firefox 64
This procedure is all over the net but I didn't see the one from Cerberus.
Personally, I prefer to use Dism to make smaller and multiple Install.swm

On Win 10, mount the iso file and copy all files and folders to a temporary folder.

Open a CMD window on the Sources\install.wim on the temporary folder (Shift+rightclick inside the folder + Open command window here)
run the command
Dism /Split-Image /ImageFile:install.wim /SWMFile:install.swm /FileSize:3800
It will create two install.swm. Delete Sources\Install.wim on the temporary folder.
Copy all files and folders from the temporary folder to the Fat32 partition on the USB drive.
Nothing new on split image. It was already reported earlier.
I do it that way all the time, I split the install.wim into install.swm and install2.swm. 😉
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Yoga 920
    CPU
    Intel I7-8550U
    Motherboard
    n/a
    Memory
    16GB
    Graphics Card(s)
    Intel Graphics UHD 620
    Sound Card
    Realtek High Definition Audio (SST)
    Monitor(s) Displays
    4k Touch screen
    Screen Resolution
    3480 x 2160
    Hard Drives
    512GB NVMe
Reformatting as NTFS my Kingston 128GB USB drive fixed the issue.
It was formatted exFAT by factory and the MCT didn't like it crashing with the op's errors.
 

My Computer

System One

  • OS
    Windows 10 and 11 Pro
    Computer type
    PC/Desktop

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