Norton user facing popups from AGV, McAfee, and Avast after Insider update

running Windows 11 pro, I have had Norton forever, but after an insider update yesterday I have been getting popups from AGV, McAfee and Avast telling me that I have viruses, so I have done a full scan with Norton and my computer is virus free, anybody else having similar problems

GrahamW said:

running Windows 11 pro, I have had Norton forever, but after an insider update yesterday I have been getting popups from AVG, McAfee and Avast telling me that I have viruses, so I have done a full scan with Norton and my computer is virus free, anybody else having similar problems

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You might wanna try this...

GrahamW said:

I have been getting popups from AGV, McAfee and Avast

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Graham,

Those are browser popups trying to tempt you into clicking on them. They don't know the first thing about what is or is not on your computer.


Denis

sorry forgot to mention I have also been with Malwarebytes forever as well

GrahamW said:

sorry forgot to mention I have also been with Malwarebytes forever as well

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That's Malwarebytes ADWCleaner, for cleaning... adware. (popup ads)

I have downloaded and installed it, run it, made no difference

In Edge go to settings -cookies and site permissions -site permissions -All sites and check all the sites listed. Block whatever site you need. Also under cookies and site permissions -Manage and delete cookies and site data -see all cookies and site data and expand to list. Delete what you need.
In Firefox go to settings -privacy and security -cookies and site data and manage data. Delete what's needs to be.

If the message is via Edge or another browser then it is suspicious, you should backup your favourites then close Edge/browser, either by clicking on the X, by ctrl, alt del & then open task manager & find Edge/other browser entry & click on this & choose end task.
Then open Edge/other browser & it will offer to start afresh, you can then clean the browser’s cache, cookies & history.
If this isn’t enough you can reset Edge by Right-click on the Start button in the lower-left corner and select “Apps and Features “.
Scroll through the list until you find “Microsoft Edge”, click it, and then click on the “Advanced options” link.
Next, click on the “Reset” button.
For other browsers then they also may have a reset feature, if not then you can uninstall & reinstall the browser.

the messages are definitely though Edge it says on each occurrence that pops up it says via Edge I have re-installed Edge but on right clicking the start menu there is no sign of apps and features this is so bad now that I get these popups every minute or so this can only be something to do with the update, I have reported it through the insider program but reply yet, thanks for your interest

GrahamW said:

I get these popups every minute or so

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Please would you post screenshots of them.
Upload and Attach Images and Files in Post - ElevenForumTutorials


Denis

This what I am getting every minute or so, driving me up the wall

as I have scanned the computer with Norton and it tells me it is clean it is just an annoyance

GrahamW said:

View attachment 63781
This what I am getting every minute or so, driving me up the wall

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This is not a virus and has absolutely nothing to do with Insider releases.
Those are browser popup ads. Just use any Ad Blocker, they'll go away.

think you are right, I have used the Malwarebytes blocker as suggested by someone else but it made no difference I will try again

What do you mean 'no sign of apps and features' on right clicking the start menu? How did you uninstall - reinstall Edge? In Windows settings Apps -installed Apps you can only repair Edge.



That will not get rid of your settings.
If you don't want to follow my first suggestion (useful if you want to be selective on what to remove) then try going Edge settings -Privacy, search and services -clear browsing data - choose what to clear - that will open a box of settings. Select All Time in the time range box then select cookies and other site data - cashed images and files - and scroll down to Site permissions. Select clear now. Close and reopen Edge. See if that helps.

As a working PC tech, I had three often used programs on my Utilities Flash Drive.
1. Norton Removal Tool
2. AVG Removal Tool
3. McAfee Removal tool
And of equal importance, but seldom used anymore, the AOL Removal tool.

Back in the day, it was a common thread, among PC Tech's, "to really bog down your PC, just install Norton".
None of the above have any place in my own PC, or the PC's of my friends and family, and never will.

Happy 4th!
TM

GrahamW said:

done that and it seems to have worked, not seen a popup recently, sorry if I appear a bit slow but a nearly 85 I am not a quick as I sued to be, thanks for your help and interest

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Glad for you @GrahamW !
Come on back anytime.

GrahamW said:

done that and it seems to have worked, not seen a popup recently, sorry if I appear a bit slow but a nearly 85 I am not a quick as I sued to be, thanks for your help and interest

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Glad you're sorted.

Graham,

I'm glad it has been resolved.
You did not need to say sorry for anything. This is a user-to-user forum and there's a very wide range of expertise amongst members.


All the best,
Denis

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