Hi folks
perhaps not really appropriate for this section but I'm sure 100,000's of people have a similar question.
Why on earth do all these govt phone services (when you can actually get through to any of them) -- at any level, state, federal, national, parish,village council etc etc -- world wide always go through endless wretched info about "....You can find this / this /this on our website at ...". especially if it takes over 30 mins to actually speak to a human in the ist place.
Are these people so robotic that they don't understand why 99% of people use the phone in the ist place --if the stuff could be solved via the internet people would already have done it. Who in their right minds is going to go through endless telephone menu loops, hideous music and unpredictable long waiting times which makes even the legendary waiting time queues in the British NHS heath system seem short by comparison.
Sorry for the rant -- but have just spent a gruelling 2.5 hrs with the UK tax authorities who decided in the end they actually OWED ME the princely sum of 125 EUR !!!!! -- goodness knows what those civil servants are getting paid !!!. Meanwhile there are hedge funds and all sorts of billionaires who earn more in a few hours than I would in 10 years (and I do earn reasonable money) who pay ZILCH !!!.
I have to say though the US federal system was a lot better when I needed an exemption for witholding tax for investing on US markets --I'm sure @TraderGary knows what I'm on about here.
At least the phone wait was only 12 mins and there was a toll free 800 nr -- not only that but it gave a call back option so I didn't have to wait hanging on to a phone.
Cheers
jimbo
perhaps not really appropriate for this section but I'm sure 100,000's of people have a similar question.
Why on earth do all these govt phone services (when you can actually get through to any of them) -- at any level, state, federal, national, parish,village council etc etc -- world wide always go through endless wretched info about "....You can find this / this /this on our website at ...". especially if it takes over 30 mins to actually speak to a human in the ist place.
Are these people so robotic that they don't understand why 99% of people use the phone in the ist place --if the stuff could be solved via the internet people would already have done it. Who in their right minds is going to go through endless telephone menu loops, hideous music and unpredictable long waiting times which makes even the legendary waiting time queues in the British NHS heath system seem short by comparison.
Sorry for the rant -- but have just spent a gruelling 2.5 hrs with the UK tax authorities who decided in the end they actually OWED ME the princely sum of 125 EUR !!!!! -- goodness knows what those civil servants are getting paid !!!. Meanwhile there are hedge funds and all sorts of billionaires who earn more in a few hours than I would in 10 years (and I do earn reasonable money) who pay ZILCH !!!.
I have to say though the US federal system was a lot better when I needed an exemption for witholding tax for investing on US markets --I'm sure @TraderGary knows what I'm on about here.
At least the phone wait was only 12 mins and there was a toll free 800 nr -- not only that but it gave a call back option so I didn't have to wait hanging on to a phone.
Cheers
jimbo
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