Why did File Explorer crash so many times while I was browsing?


_william

Member
Member
Local time
3:22 AM
Posts
148
OS
Windows 11
The other day I was checking through an external portable SSD of mine against the laptop using File Explorer. The External-SSD contained a copy of all my personal files that were also held on the laptop, and I was just manually checking through both copies to check that it was all fine. Each copy was about 80GB in size, containing several hundred folders and several thousand files.

I had two instances of File Explorer open, one on the left-half and one on the right-half of the screen.

I experienced at least 3 crashes while doing this, as the picture attached shows.

Why did File Explorer crash like this? Was it not up to the task of checking those directories? I notice in general that File Explorer can be a bit buggy at times: like after selecting the Address-Bar, it's drop-down list of suggested addresses will remain visible even if I click away from it; and today when I closed a Search it wouldn't actually close and return me to where I was before initiating it, so I had to just close the app. Is File Explorer the best we can do? Are there any good alternative file-viewing apps to be used?

I hope there's no chance of a crash in File-Explorer affecting the integrity of the files it is viewing...

file explorer crash notification.png
 
Windows Build/Version
W11 23H2

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude 7430
This guide focuses on how you can fix Windows File Explorer not responding on a Windows 10 or Windows 11 operating systems.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
How much RAM do you have in the Notebook? I have 12GB in a Dell Vostro 3400 and have had 2 and 3 instances of File Explorer open at time, just a bit ago had 2 open accessing a USB Thumb drive and a 4TB NAS drive for transferring files, no issue. Also have a Mahjongg game and Firefox open.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
@Berton Well I have 16GB of RAM so that shouldn't be the problem then.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude 7430
Should've said, I'm using a Dell Latitude 7430.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude 7430
Should've said, I'm using a Dell Latitude 7430.
That is in your My Computer but not the RAM part.

I'd run Error Checking to check for corrupted files on both drives followed by SFC /SCANNOW to check the System files. Sometimes it helps to do the Optimizing/Trim.

The drives I mentioned being open was the main/system 256GB NVMe, 128GB USB Thumb drive and 4TB NAS HDDs.[2 x 4TB as RAID 1].
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
I didn't understand this sentence sorry.

Please fill out your system specs under My Computer. To find out more about your computer click on the start menu and search System Information and open the app. Use the info to fill in your system specs.

1711603217581.png
 

My Computers

System One System Two

  • OS
    Win 11 Pro 23H2 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel® Core™ i7-14700F
    Motherboard
    ASUS TUF GAMING Z690-PLUS WIFI
    Memory
    G.SKILL Ripjaws S5 Series 64GB (2 x 32GB) DDR5
    Graphics Card(s)
    RTX 4070 Super OC 12 GB
    Sound Card
    Sound Blaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming 27" 2K HDR Gaming
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 990 Pro 1TB NVMe (Win 11)
    SK hynix P41 500GB NVMe (Win 10)
    SK hynix P41 2TB NVMe (x3)
    Crucial P3 Plus 4TB
    PSU
    Corsair RM850x Shift
    Case
    Antec Dark Phantom DP502 FLUX
    Cooling
    Noctua NH-U12A chromax.black + 7 Phantek T-30's
    Keyboard
    Logitech MK 320
    Mouse
    Razer Basilisk V3
    Internet Speed
    350Mbs
    Browser
    Firefox
    Antivirus
    Winows Security
    Other Info
    Windows 10 22H2 19045.4291
    On System One
  • Operating System
    Win 11 Pro 23H2 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel Core i7-11700F
    Motherboard
    Asus TUF Gaming Z590 Plus WiFi
    Memory
    64 GB DDR4
    Graphics card(s)
    EVGA GeForce RTX 3050 XC Black Gaming
    Sound Card
    SoundBlaster X-Fi Titanium
    Monitor(s) Displays
    Samsung F27T350
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 980 Pro 1TB
    Samsung 970 EVO Plus 2TB
    Samsung 870 EVO 500GB SSD
    PSU
    Corsair HX750
    Case
    Cougar MX330-G Window
    Cooling
    Hyper 212 EVO
    Internet Speed
    350Mbps
    Browser
    Firefox
    Antivirus
    Windows Security
This isn't directed at anyone here, this is just a general vent about society.

It takes 2 hours to manually check through those two Drives I mentioned in the OP. There were 3 crashes in that 2 hours. That's 40 mins of continuous tabbing back and forth between windows and directories in order to replicate a single crash. The best advice I've been offered is to check through a ton of different variables by trial-and-error, trying to replicate a single crash for each one. I'm not going to sink further days and days worth of hours into securing my backups. If society can't sell me a computer that won't break and destroy my data when it's used as it's supposed to then I'm done and I don't care and to hell with it all and I'll just make sure to find the lazy greedy apes responsible hiding behind the company logos in a future life and put them in my shoes and see how they like the heat. I'd rather die than sink more time into all of this. It's probably a fool's errand to try and make anything of value in this worthless god-forsaken society anyway, it's probably all about to be nuked to oblivion in any case thank god. If I lose the work I've spent countless hours producing because idiot monkeys can't produce a computer that's any more reliable than a clown car in a circus then I'll simply make a mental note to hold a nasty festering grudge for however many lifetimes it takes to get my hands on the lazy swine responsible.

It's supposed to be s***! It's not supposed to work. D grade is the limit, there are no grades C-A*. I was an idiot for thinking it could be fixed--it's unfixable. You're only allowed to have a so-so chance of success with whatever you're trying to do with a computer; you're supposed to suck it up and like it. I get it now.

I don't know what's worse, spending your whole life-time making a computer that actually works as it's supposed to, but not being able to share it with anyone because no-one else cares about such a thing, nor being able to actually use it yourself for anything because by the time you finish making it you will be so old that it will be time to die; or else spending your life making something with the dog-s*** society produces only to have it destroy most of what you made with an "oops! something went wrong..." error.

**** it.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude 7430
This isn't directed at anyone here, this is just a general vent about society.
There's not much us Volunteers in helping others with issues that we can do about that, We seldom if ever know if anyone from Microsoft is visiting the forums and reading these things. There's always the Feedback Hub in the Start, All apps menu for such things.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
I have 10/10 reliability in RH on 2 of my computers. Either you are doing something wrong, you are installing bad software OR there is something wrong with your computer.

Poking too much into Windows trying to "debloat" it maybe?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 build 10.0.22631.3296 (Release Channel) / Linux Mint 21.3 Cinnamon
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo (WiFi/BT module upgraded to Intel Wireless-AC-9260)
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    65W
    Keyboard
    Thinkpad / Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    600/300Mbit
    Browser
    Edge (Chromium)
    Antivirus
    Windows Defender
    Other Info
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled
  • Operating System
    Windows 11 Pro 23H2 build 10.0.22631.3296(Release Preview Channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x16GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    Hard Drives
    512GB ADATA SX8000NP NVMe PCIe Gen 3 x4
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Mouse
    Logitech MX Master 2S
    Keyboard
    Logitech MX Keys
    Internet Speed
    600/300Mbit
    Browser
    Edge (Cromium)
    Antivirus
    Windows Defender
    Other Info
    AC WiFi Card
Back
Top Bottom