File explorer crash (Windows.UI.FileExplorer.dll)


A

amazoce

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Windows 11
Hello here,
Excuse me if the topic is redundant. My problem is this. My explorer crashes every time I click on an image file or zip file. The problem started since I updated to Windows 11. I had thought that this was due to a possible incompatibility with the QTTabBar software I installed. So I uninstalled it but the problem still persists. All the approaches to solutions that I have found everywhere in the forums, I try them but the problem is still not solved. I do not have the possibility to do a fresh installation of the OS.
I hope I can find help here.
Thank you.

Below is the windows event log error report :
- System
- Provider
[ Name] Windows Error Reporting
- EventID 1001
[ Qualifiers] 0
Version 0
Level 4
Task 0
Opcode 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2021-12-14T17:42:41.7583743Z
EventRecordID 2641
Correlation
- Execution
[ ProcessID] 16404
[ ThreadID] 0
Channel Application
Computer NAKA-Y540
Security

- EventData
1447990139379426226
4
APPCRASH
Non disponible
0
explorer.exe
10.0.22509.1000
f0c20f1e
Windows.UI.FileExplorer.dll
10.0.22509.1000
b4b1be3a
c00000fd
0000000000019e59
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.f3c785ee-797e-4cc0-93b0-35070083a9b0.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.408e7201-1fbc-41df-9aa8-4deb79d98258.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.861a887e-3e81-487d-b37b-f3280dd6b270.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.caa3d8ad-f02e-4355-b160-90ea7d19f6a4.tmp.txt \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.7bad8487-0ade-40eb-8e1b-328af7533067.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_explorer.exe_d163b5e4b99ea2404187f88e40cefd38e670ffe6_1dc4d011_223b423a-6b60-414a-ad8b-4a628f542857

0
9bbbbc5c-2adf-47b1-9731-f6a77d45d6bf
268435456
e936488c075733b8a4184b5c27faa3b2
0
 
Windows Build/Version
Windows 11 Family Insider Preview, build 22509

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo
    CPU
    Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz 2.40 GHz
    Memory
    16Go
    Graphics Card(s)
    Nvidia 1660Ti

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Please report the problems that you are having using the applicable Microsoft insiders Feedback Hub.

blogs.windows.com

Announcing Windows 11 Insider Preview Build 22509

UPDATE 12/3: We are starting to roll out Cumulative Update Build 22509.1011 (KB5008918). This update does not include anything new and is designed to test our servicing pipeline for builds in the Dev Channel. Some Insiders may enco
blogs.windows.com blogs.windows.com


This is a trial and error step:

Place the computer in clean boot:
www.elevenforum.com

Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts

This tutorial will show you how to perform a clean boot to start Windows 10 or Windows 11 using a minimal set of drivers and startup programs for troubleshooting application conflicts. Troubleshooting Windows can be a complex process due to the many different drivers, settings, and programs...
www.elevenforum.com www.elevenforum.com

Monitor the computer for several days or indefinitely to see if there is another application crash.


Code: 
A new guard page for the stack cannot be created.
(status stack overflow)
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Are you also running Carbonite by chance? I've found that the File Explorer crash occurs even when a .zip file is _displayed_ in File Explorer even if I don't click on it. If the .zip file is not on-screen, everything is fine.

You may want to check this post which I just found. I'm going to try out the down-rev'd Carbonite recommendation.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-built
    CPU
    Intel Core i9-12900K
    Motherboard
    ASRock Z690 Taichi
    Memory
    2 x 16GB DDR5-5600 G.Skill
    Graphics Card(s)
    RTX 3080Ti
    Sound Card
    Integrated
    Monitor(s) Displays
    Asus ROG 34"
    Screen Resolution
    3440 x 1440
    Hard Drives
    WD PCIe4 NVMe 2TB boot drive + 8TB SATAIII SAMSUNG 870 QVO Series
    PSU
    EVGA 1600W Gold
    Internet Speed
    Ziply Fiber 1Gb
    Browser
    Firefox
    Antivirus
    Norton 360
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