John69
Member
Hello I would like to ask some assistance regarding the problem my is having where sometimes it sleeps normally, won't wake up from sleep (keyboard and mouse lights off but fans and led lights still on), or just completely crashes where it shows internal_power_error in the dmp file. I've already done all the possible ways of resolving this as i can(updating drivers, ddu, sfc scan, etc.) and searching for answers leads me to believe it's a driver error but idk which one's causing the problem from going into sleep mode. Here is my v2 log collector file. Thank you!
DESKTOP-3HFT2RN-(2022-05-05_07-30-51).zip
drive.google.com
- Windows Build/Version
- Windows 10 Home Build 21H1
My Computer
System One
-
- OS
- Windows 10
- Computer type
- PC/Desktop
- Manufacturer/Model
- N/A(Custom Built)
- CPU
- Intel I7-4790(non-k)
- Motherboard
- Asus b85m-v plus
- Memory
- 12Gb total (1x8 & 1x4, both 1866mhz Kingston HyperX Fury)
- Graphics Card(s)
- PALIT GTX 1050 TI
- Sound Card
- N/a
- Monitor(s) Displays
- 1x144hz 24" Viewsonic xg2401(Main), 1x60hz 15" AOC, 1x60hz Skyworth TV
- Screen Resolution
- 1920x1080p, 1366x760, 1920x1080 (respectively)
- Hard Drives
- 1x 240gb 2.5" Samsung 870 EVO SSD(OS)
1x 500gb 2.5" Toshiba HDD
- PSU
- Fortress 700w generic PSU
- Case
- Fortran case
- Cooling
- Intel stock cpu fan, 1x120mm side fan(intake) & 1x80mm back fan(exhaust)
- Keyboard
- MSI Vigor GK05z
- Mouse
- Logitech g102
- Internet Speed
- 30MBPS fiber connection
- Browser
- Chrome, Edge
- Antivirus
- N/a (in-built windows defender)