PC won't wake up from s3 state(sleep) and crashes when it enters s4 state(hibernate)


John69

Member
Local time
6:43 PM
Posts
1
OS
Windows 10
Hello I would like to ask some assistance regarding the problem my is having where sometimes it sleeps normally, won't wake up from sleep (keyboard and mouse lights off but fans and led lights still on), or just completely crashes where it shows internal_power_error in the dmp file. I've already done all the possible ways of resolving this as i can(updating drivers, ddu, sfc scan, etc.) and searching for answers leads me to believe it's a driver error but idk which one's causing the problem from going into sleep mode. Here is my v2 log collector file. Thank you!
 
Windows Build/Version
Windows 10 Home Build 21H1

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    N/A(Custom Built)
    CPU
    Intel I7-4790(non-k)
    Motherboard
    Asus b85m-v plus
    Memory
    12Gb total (1x8 & 1x4, both 1866mhz Kingston HyperX Fury)
    Graphics Card(s)
    PALIT GTX 1050 TI
    Sound Card
    N/a
    Monitor(s) Displays
    1x144hz 24" Viewsonic xg2401(Main), 1x60hz 15" AOC, 1x60hz Skyworth TV
    Screen Resolution
    1920x1080p, 1366x760, 1920x1080 (respectively)
    Hard Drives
    1x 240gb 2.5" Samsung 870 EVO SSD(OS)
    1x 500gb 2.5" Toshiba HDD
    PSU
    Fortress 700w generic PSU
    Case
    Fortran case
    Cooling
    Intel stock cpu fan, 1x120mm side fan(intake) & 1x80mm back fan(exhaust)
    Keyboard
    MSI Vigor GK05z
    Mouse
    Logitech g102
    Internet Speed
    30MBPS fiber connection
    Browser
    Chrome, Edge
    Antivirus
    N/a (in-built windows defender)

axe0

BSOD Analyst & Security Analyst
VIP
Local time
12:43 PM
Posts
4
OS
Windows 10
Hi John69,

It appears that your Windows installation is illegally activated, we do not provide support with illegally activated Windows copies.
 

My Computer

System One

  • OS
    Windows 10

glasskuter

Well-known member
Power User
VIP
Local time
5:43 AM
Posts
1,591
Location
The Lone Star State of Texas
OS
Windows 11 Pro 21H2 22000.675

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 22000.675
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900
    Memory
    32 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    standard
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Antivirus
    Defender+MWB Premium
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