Sound mutes other playing audio.


T

TomT

Active member
Local time
5:52 PM
Posts
31
OS
Windows 11 Pro
Hi,

Win11 Pro 22H2 OS Build 22621.755

In the last couple of days I've noticed issues with my audio.

I've got Youtube playing in Chrome, all sounds good until another sound plays on the PC. Then the music from YouTube is muted while the other sound is played.

I can replicate this very easily. Youtube playing, open VLC and select a music file. The music file plays and YouTube is muted. This never used to happen.

I've gone into settings, System, Sound, More Sound Settings.
Selected speakers and gone to Advanced. I;ve unticked

'Allow applications to take exclusive control of this device' and ' Give exclusive mode applications priority'.

I've saved this but it hasn't helped. Rebooting the PC hasn't helped.
My sound card is a Realtek on board audio.

Anything else I can check ?

Thanks
 
Windows Build/Version
Win11 Pro 22H2 OS Build 22621.755

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Build
    CPU
    AMD Ryzen 5 3600
    Motherboard
    Asus Prime B450M-A
    Memory
    16GB
    Graphics Card(s)
    Radeon RX 5500 XT
    Sound Card
    On board
    Monitor(s) Displays
    3 x Lenovo 27" 1440P
    Screen Resolution
    3 x ( 2650 x 1440 )
    Hard Drives
    1 x 2TB HDD
    2 x 1TH SSD
    1 x 521MB M2 SSD - Boot Drive
    Internet Speed
    80/20
    Browser
    Chrome
Hi,
Does any one have any ideas about this ?
It's quite annoying.
Thanks
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Build
    CPU
    AMD Ryzen 5 3600
    Motherboard
    Asus Prime B450M-A
    Memory
    16GB
    Graphics Card(s)
    Radeon RX 5500 XT
    Sound Card
    On board
    Monitor(s) Displays
    3 x Lenovo 27" 1440P
    Screen Resolution
    3 x ( 2650 x 1440 )
    Hard Drives
    1 x 2TB HDD
    2 x 1TH SSD
    1 x 521MB M2 SSD - Boot Drive
    Internet Speed
    80/20
    Browser
    Chrome
I just tried this myself with YouTube and VLC, get sound from both which to me is very annoying, lol.

Someone here will have some ideas.

Edit: could it be a browser setting?
 

My Computers

System One System Two

  • OS
    Win 11 Pro 24H2 26100.4061
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel® Core™ i7-14700F
    Motherboard
    ASUS TUF GAMING Z690-PLUS WIFI
    Memory
    G.SKILL Ripjaws S5 Series 64GB (2 x 32GB) DDR5
    Graphics Card(s)
    MSI GeForce RTX 3060 Ventus 2X 12GB OC
    Sound Card
    Sound Blaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming 27" 2K HDR Gaming
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 990 Pro 1TB NVMe (Win 11 24H2)
    SK hynix P41 500GB NVMe (Win 11 23H2)
    SK hynix P41 2TB NVMe (x3)
    Crucial P3 Plus 4TB
    PSU
    Corsair RM850x Shift
    Case
    Antec Dark Phantom DP502 FLUX
    Cooling
    Noctua NH-U12A chromax.black + 7 Phantek T-30's
    Keyboard
    Logitech MK 320
    Mouse
    Razer Basilisk V3
    Internet Speed
    350Mbs
    Browser
    Firefox
    Antivirus
    Winows Security
    Other Info
    Windows 11 24H2 26100.4061 (VHDX)
    On System One (Dual Boot)
  • Operating System
    Win 11 Pro 24H2 26100.4061
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel Core i7-11700F
    Motherboard
    Asus TUF Gaming Z590 Plus WiFi
    Memory
    64 GB DDR4
    Graphics card(s)
    EVGA GeForce RTX 2060
    Sound Card
    SoundBlaster Audigy Fx V2
    Monitor(s) Displays
    Samsung F27T350
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 980 Pro 1TB
    Samsung 970 EVO Plus 2TB
    Samsung 870 EVO 500GB SSD
    PSU
    Corsair HX750
    Case
    Cougar MX330-G Window
    Cooling
    Hyper 212 EVO
    Internet Speed
    350Mbps
    Browser
    Firefox
    Antivirus
    Windows Security
I don't think it's just the browser, seems to be any sounds cause it to happen. It's a pain :(

Thanks
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Build
    CPU
    AMD Ryzen 5 3600
    Motherboard
    Asus Prime B450M-A
    Memory
    16GB
    Graphics Card(s)
    Radeon RX 5500 XT
    Sound Card
    On board
    Monitor(s) Displays
    3 x Lenovo 27" 1440P
    Screen Resolution
    3 x ( 2650 x 1440 )
    Hard Drives
    1 x 2TB HDD
    2 x 1TH SSD
    1 x 521MB M2 SSD - Boot Drive
    Internet Speed
    80/20
    Browser
    Chrome
Change one of them to another format such as a .Wav or an .MP3.
 

My Computers

System One System Two

  • OS
    Win11 Pro 26100.4061
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Alienware Aurora R16
    CPU
    Intel Core i9 14900F (24 -Core, 68 MB Total Cache)
    Motherboard
    Dell Alienware
    Memory
    32GB DDR5
    Graphics Card(s)
    RTX 4080 Super w/566.36
    Sound Card
    Realtec
    Monitor(s) Displays
    Corsair XENEON 32QHD165
    Screen Resolution
    2560 X 1440
    Hard Drives
    1-2TB Samsung 990 Pro PCIe NVMe M2 SSD
    1-4TB Samsung 990 Pro PCIe NVMe M2 SSD
    PSU
    1000 Watt Platinum Dell
    Case
    Alienware
    Cooling
    Liquid Closed Loop
    Keyboard
    Corsair Strafe RGB MK.2
    Mouse
    Corsair M65 Pro
    Internet Speed
    1000Gb's Down-20 Up
    Browser
    Firefox 138.0.3
    Antivirus
    Defender
    Other Info
    Very Quiet And Fast
    CyberPower UPS CP1500PFCLCD
  • Operating System
    MX-Linus 23--Winindows 11 Pro Lite
    Computer type
    PC/Desktop
    Manufacturer/Model
    IBuypower
    CPU
    Intel Core i5 1315u
    Motherboard
    ASRock
    Memory
    32GB DDR5
    Graphics card(s)
    PNY RTX 4017
    Sound Card
    onboard
    Monitor(s) Displays
    Dell 2419HGCF
    Screen Resolution
    1920 X 1080
    Hard Drives
    Kingston 2TB SNV2S20006 PCIe 4.0 M.2.2280
    SAMSUNG 980 PRO SSD 2TB, PCIe 4.0 M.2 2280
    PSU
    850Watt
    Case
    Small
    Cooling
    Closed loop Liquid
    Mouse
    IBP
    Keyboard
    IBP
    Internet Speed
    1GB
    Browser
    Firefox 137.0
    Antivirus
    Windows Defender
    Other Info
    Noisy but fast
I'm streaming music via YouTube so i don't get a choice of what format the music is.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Build
    CPU
    AMD Ryzen 5 3600
    Motherboard
    Asus Prime B450M-A
    Memory
    16GB
    Graphics Card(s)
    Radeon RX 5500 XT
    Sound Card
    On board
    Monitor(s) Displays
    3 x Lenovo 27" 1440P
    Screen Resolution
    3 x ( 2650 x 1440 )
    Hard Drives
    1 x 2TB HDD
    2 x 1TH SSD
    1 x 521MB M2 SSD - Boot Drive
    Internet Speed
    80/20
    Browser
    Chrome
TomT said:
I'm streaming music via YouTube so i don't get a choice of what format the music is.
Click to expand...
But you do on your system sounds. I had to do that.
 

My Computers

System One System Two

  • OS
    Win11 Pro 26100.4061
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Alienware Aurora R16
    CPU
    Intel Core i9 14900F (24 -Core, 68 MB Total Cache)
    Motherboard
    Dell Alienware
    Memory
    32GB DDR5
    Graphics Card(s)
    RTX 4080 Super w/566.36
    Sound Card
    Realtec
    Monitor(s) Displays
    Corsair XENEON 32QHD165
    Screen Resolution
    2560 X 1440
    Hard Drives
    1-2TB Samsung 990 Pro PCIe NVMe M2 SSD
    1-4TB Samsung 990 Pro PCIe NVMe M2 SSD
    PSU
    1000 Watt Platinum Dell
    Case
    Alienware
    Cooling
    Liquid Closed Loop
    Keyboard
    Corsair Strafe RGB MK.2
    Mouse
    Corsair M65 Pro
    Internet Speed
    1000Gb's Down-20 Up
    Browser
    Firefox 138.0.3
    Antivirus
    Defender
    Other Info
    Very Quiet And Fast
    CyberPower UPS CP1500PFCLCD
  • Operating System
    MX-Linus 23--Winindows 11 Pro Lite
    Computer type
    PC/Desktop
    Manufacturer/Model
    IBuypower
    CPU
    Intel Core i5 1315u
    Motherboard
    ASRock
    Memory
    32GB DDR5
    Graphics card(s)
    PNY RTX 4017
    Sound Card
    onboard
    Monitor(s) Displays
    Dell 2419HGCF
    Screen Resolution
    1920 X 1080
    Hard Drives
    Kingston 2TB SNV2S20006 PCIe 4.0 M.2.2280
    SAMSUNG 980 PRO SSD 2TB, PCIe 4.0 M.2 2280
    PSU
    850Watt
    Case
    Small
    Cooling
    Closed loop Liquid
    Mouse
    IBP
    Keyboard
    IBP
    Internet Speed
    1GB
    Browser
    Firefox 137.0
    Antivirus
    Windows Defender
    Other Info
    Noisy but fast
Can you advise how I can do that.
Thanks
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Build
    CPU
    AMD Ryzen 5 3600
    Motherboard
    Asus Prime B450M-A
    Memory
    16GB
    Graphics Card(s)
    Radeon RX 5500 XT
    Sound Card
    On board
    Monitor(s) Displays
    3 x Lenovo 27" 1440P
    Screen Resolution
    3 x ( 2650 x 1440 )
    Hard Drives
    1 x 2TB HDD
    2 x 1TH SSD
    1 x 521MB M2 SSD - Boot Drive
    Internet Speed
    80/20
    Browser
    Chrome
Maybe a browser bug? Try playing YouTube from Microsoft Edge and see if this happens there. If it happens only in Chrome it may be some hidden advanced setting controling audio. I don't know what to look for.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (build 22631.4249) test laptop, Windows 11 Pro v24H2 (build 26100.3915) main PC
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v24H2 (build 26100.3915)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
I've spent some time this morning looking at this and it happens in Edge, Firefox and Chrome.

However I've change the play rate use by the speakers and microphone and now it seems to be working. I'm not sure why so I'm going to test again later.

Thanks
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Build
    CPU
    AMD Ryzen 5 3600
    Motherboard
    Asus Prime B450M-A
    Memory
    16GB
    Graphics Card(s)
    Radeon RX 5500 XT
    Sound Card
    On board
    Monitor(s) Displays
    3 x Lenovo 27" 1440P
    Screen Resolution
    3 x ( 2650 x 1440 )
    Hard Drives
    1 x 2TB HDD
    2 x 1TH SSD
    1 x 521MB M2 SSD - Boot Drive
    Internet Speed
    80/20
    Browser
    Chrome
I never use the maximum rate (96KHz or 192KHz) supported by my card because this needs the card dedicated to a single application. I configure it to DVD quality, 48KHz, 16-bit, stereo and never had any issue. You will hardly tell the difference, unless you are connected to a good quality Hi-Fi system.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (build 22631.4249) test laptop, Windows 11 Pro v24H2 (build 26100.3915) main PC
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v24H2 (build 26100.3915)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
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