W11 - now thinks I'm a managed computer


lliefveld

Member
Local time
9:12 PM
Posts
6
OS
Windows 11
Background: I recently upgraded from W10 to W11. We have 2 identical laptops. My husband's got his notification to upgrade to W11, but I never did. So I manually performed the PC Health Check and manually upgraded to W11.

I've had so many problems since upgrading: Quite a few of them seem to be linked to the fact that now my computer thinks I'm managed by some organization. This has always been a home computer. I only have 1 user account, and it's a Microsoft user account, set up as admin.

I chatted with a Microsoft Support (I should say 'non-support') person for a Defender issue. He asked if this was a work/school computer, to which I answered no (because I hadn't yet linked the problems to that 'other' issue). After many attempts to solve my Defender issue, he said I would have to reset Windows from the cloud. I'm trying really hard not to have to do that, because a) I would have to reinstall all my personal programs again and b) I'm not sure it would solve the issue, if the main issue is that my computer suddenly thinks it's a work or school computer
 
Windows Build/Version
Edition Windows 11 Home Version 21H2 Installed on ‎4/‎21/‎2022 OS build 22000.708 Experience Windows Feature Experience Pack 1000.22000.708.0

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-1065G7 @ 1.30 GHz (8 CPUs)
    Memory
    16384MB
    Graphics Card(s)
    Intel(R) Iris(R) Plus Graphics
    Sound Card
    RealTek (?)
    Monitor(s) Displays
    built-in
    Hard Drives
    Intel Optane+954GBSSD
    Keyboard
    built-in -HID Keyboard Device, Standard PS/2 Keyboard
    Mouse
    HP touch pen (I don't use a mouse on my laptop)
    Browser
    Chrome - auto update
    Antivirus
    no 3rd party
now my computer thinks I'm managed by some organization.
Welcome to Eleven Forum.

A 'Managed by your organization' notice just means that you have made some registry changes that modify how Windows behaves. If you have Pro and have used the Group Policy Editor to enable one or more policies than that would do it. Likewise, some manual registry edits can have the same effect, as would some tweaks using the like of Winaero Tweaker.

For example, I have one group policy in place to make Windows ask me before downloading and installing updates.

1654089557216.png
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
I have Windows Home version, and I've never used the Group Policy function.

There seem to be a bunch of things I don't have access to (grayed out or function missing) because it thinks I'm 'managed'.

How do I fix this? I checked the function you shows a picture of, and here's what it says"

1654094670326.png
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-1065G7 @ 1.30 GHz (8 CPUs)
    Memory
    16384MB
    Graphics Card(s)
    Intel(R) Iris(R) Plus Graphics
    Sound Card
    RealTek (?)
    Monitor(s) Displays
    built-in
    Hard Drives
    Intel Optane+954GBSSD
    Keyboard
    built-in -HID Keyboard Device, Standard PS/2 Keyboard
    Mouse
    HP touch pen (I don't use a mouse on my laptop)
    Browser
    Chrome - auto update
    Antivirus
    no 3rd party
There seem to be a bunch of things I don't have access to (grayed out or function missing) because it thinks I'm 'managed'.

How do I fix this?
Have you ever tweaked any registry settings, or used an app like WinAero Tweaker to do so? If so you need to undo the changes (if you can remember what they were).
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
I recently upgraded from W10 to W11
Did you upgrade within the last 10 days? If so then you still have time to roll back to Windows 10.
..................................
Oops! I just saw the 21st April 2022 date lower down so forget my post.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP EliteDesk 705 G5
    CPU
    AMD Ryzen 5 Pro 3400GE
    Memory
    8GB DDR4 SDRAM
    Graphics Card(s)
    Integrated AMD Radeon Vega 11
    Hard Drives
    256 GB PCIe NVMe M.2 SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron 15-3576
    CPU
    Intel Core i5-8250U
    Memory
    8 GB DDR4 - 2400 SODIMM
    Graphics card(s)
    Intel UHD Graphics 620
    Hard Drives
    256GB SK Hynix SC311 SATA SSD
Based on what you told tech support and the reason why you answered the way you did....
I chatted with a Microsoft Support (I should say 'non-support') person for a Defender issue. He asked if this was a work/school computer, to which I answered no (because I hadn't yet linked the problems to that 'other' issue).
for me, the question still remains.... do you have a Microsoft 365 Office business or school account? "If" so, that "may" be the issue.

The other possibility is you had a registry tweak you did under 10 and is now causing the notification in 11.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (Build 22631.3296)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 G2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i RGB Platinum
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    500mb Download. 11mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • Operating System
    Win 10 Pro 22H2 (build 19045.2130)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i7-7700K
    Motherboard
    Gigabyte GA-Z270X-GAMING 8
    Memory
    32G (4x8) DDR4 Corsair Dominator Platinum (3333Mhz)
    Graphics card(s)
    AMD Radeon R9 Fury
    Sound Card
    Onboard (Creative Sound Blaster certified ZxRi)
    Monitor(s) Displays
    Dell U2415 (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    3 Samsung SSD drives: 1x 512gig 950 NVMe drive (OS drive), 1 x 512gig 850 Pro, 1x 256gig 840 Pro.
    PSU
    EVGA Super Nova 1000 P2 (1000 watt)
    Case
    Phantek Enthoo Luxe
    Cooling
    Corsair H100i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech MK 710
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    This is my backup system.
Based on what you told tech support and the reason why you answered the way you did....

for me, the question still remains.... do you have a Microsoft 365 Office business or school account? "If" so, that "may" be the issue.

The other possibility is you had a registry tweak you did under 10 and is now causing the notification in 11.
I don't have Microsoft 365. I have Office 2016. It's possible I did a registry tweak under 10, but if so, it's been so long I have no idea what it might have been. The only time I tweak the registry is if I end up with some kind of error and when I google it, I find some way to fix it in the registry.

What I first noticed after I upgraded to W11 was that Defender didn't show up on my taskbar, but I figured it would just be somewhere else in 11. Then, I tried to go to Windows Security, and got a message something like "you need an app to do this..." . I started googling that and executing a few recommended cmd commands. But I still got that message. That's when I called MS Support. He was able to get me around that message, and I can now get into Windows Security. But most of the Defender options are grayed out. And the new Chrome update has a 'privacy and security' option that isn't showing up, and that update says it won't show up if the computer is managed by the organization.

So..... if I do bite the bullet and 'reset Windows using the cloud', as the support guy suggested', will it clear up the 'managed by an organization' issue? or will it just keep those settings? I think it's really weird that I could have done something in 10 and not had any issues, but suddenly had issues in 11.

I don't see anyplace where it says what organization it thinks I'm managed by, but there was something I looked at to try (can't remember now what it was), and it said I had to log in as an admin, not as my regular email address. But my Microsoft accounts (which is my email address) is an admin account.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-1065G7 @ 1.30 GHz (8 CPUs)
    Memory
    16384MB
    Graphics Card(s)
    Intel(R) Iris(R) Plus Graphics
    Sound Card
    RealTek (?)
    Monitor(s) Displays
    built-in
    Hard Drives
    Intel Optane+954GBSSD
    Keyboard
    built-in -HID Keyboard Device, Standard PS/2 Keyboard
    Mouse
    HP touch pen (I don't use a mouse on my laptop)
    Browser
    Chrome - auto update
    Antivirus
    no 3rd party
It's possible I did a registry tweak under 10, but if so, it's been so long I have no idea what it might have been.
Yeah, it's hard to undo what you don't remember you did :(

So..... if I do bite the bullet and 'reset Windows using the cloud', as the support guy suggested', will it clear up the 'managed by an organization' issue? or will it just keep those settings? I think it's really weird that I could have done something in 10 and not had any issues, but suddenly had issues in 11.

Honestly if you're having all those issues, perhaps a reset is in order. The other option is a clean install, but as in most things in life it's dependent on tech level and what you feel like tackling. In a clean install, you'll likely have to hunt for and install drivers. And obviously all your programs will need to be reinstalled... so that means finding your product keys, and getting thing reactivated.

If it was me, I'd probably do a clean install... but that decision means I accept what goes with it.

Good luck.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (Build 22631.3296)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 G2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i RGB Platinum
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    500mb Download. 11mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • Operating System
    Win 10 Pro 22H2 (build 19045.2130)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i7-7700K
    Motherboard
    Gigabyte GA-Z270X-GAMING 8
    Memory
    32G (4x8) DDR4 Corsair Dominator Platinum (3333Mhz)
    Graphics card(s)
    AMD Radeon R9 Fury
    Sound Card
    Onboard (Creative Sound Blaster certified ZxRi)
    Monitor(s) Displays
    Dell U2415 (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    3 Samsung SSD drives: 1x 512gig 950 NVMe drive (OS drive), 1 x 512gig 850 Pro, 1x 256gig 840 Pro.
    PSU
    EVGA Super Nova 1000 P2 (1000 watt)
    Case
    Phantek Enthoo Luxe
    Cooling
    Corsair H100i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech MK 710
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    This is my backup system.
Yeah, it's hard to undo what you don't remember you did :(



Honestly if you're having all those issues, perhaps a reset is in order. The other option is a clean install, but as in most things in life it's dependent on tech level and what you feel like tackling. In a clean install, you'll likely have to hunt for and install drivers. And obviously all your programs will need to be reinstalled... so that means finding your product keys, and getting thing reactivated.

If it was me, I'd probably do a clean install... but that decision means I accept what goes with it.

Good luck.
So, what's the difference between a 'reset from the cloud' that he told me to do, and a 'clean install'.

To me, a 'clean install' is installing from an original CD. But of course, I don't have an actual Win11 disc. I installed 11 from the Microsoft website, as I recall. Or is a 'clean install' the same as wiping everything out to an empty drive and installing from there???

And either way, I'll have to reinstall all of my software. As I understand it, a reset will leave the 'standard' Windows programs (whatever those are), but all the software I personally installed goes away.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-1065G7 @ 1.30 GHz (8 CPUs)
    Memory
    16384MB
    Graphics Card(s)
    Intel(R) Iris(R) Plus Graphics
    Sound Card
    RealTek (?)
    Monitor(s) Displays
    built-in
    Hard Drives
    Intel Optane+954GBSSD
    Keyboard
    built-in -HID Keyboard Device, Standard PS/2 Keyboard
    Mouse
    HP touch pen (I don't use a mouse on my laptop)
    Browser
    Chrome - auto update
    Antivirus
    no 3rd party
either way, I'll have to reinstall all of my software. As I understand it, a reset will leave the 'standard' Windows programs (whatever those are), but all the software I personally installed goes away.
Yes, a reset will do that.

Before you try one, or do a clean install, it would be worth seeing in an in-place repair upgrade would sort out your issues. This retains all your files and installed apps.

 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
I'm unfamilar with "reset from cloud" but it's apparently the same as resetting from a local partition. Either way, you'd lose all installed programs. (You'd have the option to keep data files.)

A quick Web search finds some solutions that require deleting Window Registry entries. My concern is how those entries might have been created in the first place, if you've never had a corporate or educational version.

I don't know if this would help, but if it was me, I'd image the current installation, and then do a repair install. It's not 100% guaranteed, but a repair install is usually not destructive.

Another path: try MS support again. In the past, I've found that after a few tries, I got a support tech who could offer better advice than re-installing the OS.
 

My Computers

System One System Two

  • OS
    Windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) Kingston DDR5 5200 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    eVGA SuperNOVA 1600 GT
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    Alphacool Eisbaer Pro Aurora 360, with 3 Phanteks T30 fans
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8 TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
If it was me, I'd probably do a clean install.
I second that. If you decide to go the reset route, be sure to choose the 'delete everything' option. That will put Windows 11 in OOBE (out of box experience) where you can set up your user account and start from scratch. Backup your personal files first.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
So, what's the difference between a 'reset from the cloud' that he told me to do, and a 'clean install'.

To me, a 'clean install' is installing from an original CD. But of course, I don't have an actual Win11 disc. I installed 11 from the Microsoft website, as I recall. Or is a 'clean install' the same as wiping everything out to an empty drive and installing from there???

And either way, I'll have to reinstall all of my software. As I understand it, a reset will leave the 'standard' Windows programs (whatever those are), but all the software I personally installed goes away.

I've not heard of a "reset from cloud"? Perhaps they meant this...

And you follow these instructions for a clean install of Windows 11...

That said, and in keeping things simple, perhaps for you the better route is a reset. A repair install as indicated above it also another option, but it requires an install disk.

With everything going on and a question of whether you have any install media, I would suggest resetting the PC. "If" the PC then reverts back to Windows 10, you can always upgrade to Windows 11 again.

Good luck.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (Build 22631.3296)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 G2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i RGB Platinum
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    500mb Download. 11mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • Operating System
    Win 10 Pro 22H2 (build 19045.2130)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i7-7700K
    Motherboard
    Gigabyte GA-Z270X-GAMING 8
    Memory
    32G (4x8) DDR4 Corsair Dominator Platinum (3333Mhz)
    Graphics card(s)
    AMD Radeon R9 Fury
    Sound Card
    Onboard (Creative Sound Blaster certified ZxRi)
    Monitor(s) Displays
    Dell U2415 (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    3 Samsung SSD drives: 1x 512gig 950 NVMe drive (OS drive), 1 x 512gig 850 Pro, 1x 256gig 840 Pro.
    PSU
    EVGA Super Nova 1000 P2 (1000 watt)
    Case
    Phantek Enthoo Luxe
    Cooling
    Corsair H100i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech MK 710
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    This is my backup system.
I've not heard of a "reset from cloud"? Perhaps they meant this...
In the tutorial you linked to there is this note that explains it:

You can use the Cloud download option to get Windows from the cloud to reinstall, instead of reusing the existing Windows files to construct a fresh copy. This can be a more reliable way to reinstall Windows and, depending on internet speed, can be faster too. To get a similar result before, you would have to download Windows and create a USB stick. But because this is built-in to Windows, it doesn’t require the extra steps of creating a USB stick to do the installation.

 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
So..... if I do bite the bullet and 'reset Windows using the cloud', as the support guy suggested',
I've not heard of a "reset from cloud"? Perhaps they meant this...
See note under step #5 inside the linked tutorial. And yes, use that if the option is available.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (Build 22631.3296)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 G2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i RGB Platinum
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    500mb Download. 11mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • Operating System
    Win 10 Pro 22H2 (build 19045.2130)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i7-7700K
    Motherboard
    Gigabyte GA-Z270X-GAMING 8
    Memory
    32G (4x8) DDR4 Corsair Dominator Platinum (3333Mhz)
    Graphics card(s)
    AMD Radeon R9 Fury
    Sound Card
    Onboard (Creative Sound Blaster certified ZxRi)
    Monitor(s) Displays
    Dell U2415 (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    3 Samsung SSD drives: 1x 512gig 950 NVMe drive (OS drive), 1 x 512gig 850 Pro, 1x 256gig 840 Pro.
    PSU
    EVGA Super Nova 1000 P2 (1000 watt)
    Case
    Phantek Enthoo Luxe
    Cooling
    Corsair H100i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech MK 710
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    This is my backup system.
What is a problem with "Managed" like that ? If you are admin with Admin account, you are the one that manages it.
 

My Computer

System One

  • OS
    W11 Pro and Insider Dev
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home brewed
    CPU
    AMD Ryzen 9 7900x
    Motherboard
    ASROCK b650 PRO RS
    Memory
    2x8GB Kingston 6000MHz, Cl 32 @ 6200MHz Cl30
    Graphics Card(s)
    Gigabyte Rx 6600XT Gaming OC 8G Pro
    Sound Card
    MB, Realtek Ac1220p
    Monitor(s) Displays
    3 x 27"
    Screen Resolution
    1080p
    Hard Drives
    Kingston KC3000. 1TBSamsung 970 evo Plus 500GB, Crucial P1 NVMe 1TB, Lexar NVMe 2 TB, Silicon Power M.2 SATA 500GB
    PSU
    Seasonic 750W
    Case
    Custom Raidmax
    Cooling
    Arctic Liquid Freezer III 360mm
    Internet Speed
    20/19 mbps
Try this:

1. Open command prompt with admin permission
2.Execute these commands then restart the computer
reg delete "HKCU\Software\Microsoft\Windows\CurrentVersion\Policies" /f
reg delete "HKCU\Software\Microsoft\WindowsSelfHost" /f
reg delete "HKCU\Software\Policies" /f
reg delete "HKLM\Software\Microsoft\Policies" /f
reg delete "HKLM\Software\Microsoft\Windows\CurrentVersion\Policies" /f
reg delete "HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsStore\WindowsUpdate" /f
reg delete "HKLM\Software\Microsoft\WindowsSelfHost" /f
reg delete "HKLM\Software\Policies" /f
reg delete "HKLM\Software\WOW6432Node\Microsoft\Policies" /f
reg delete "HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Policies" /f
reg delete "HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\WindowsStore\WindowsUpdate" /f
 

My Computer

System One

  • OS
    Windows 11 Pro 64bit
    Computer type
    Laptop
    Manufacturer/Model
    PC Specialist Optimus VII V17-960 Gaming Laptop.
    CPU
    6th Gen Intel Core i7-6700HQ Quad Core processor.
    Memory
    16GB HyperX IMPACT 1600MHz SODIMM DDR3 (2 x 8GB)
    Graphics Card(s)
    NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
    Sound Card
    Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2 & Realtek
    Monitor(s) Displays
    Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
    Screen Resolution
    Full HD IPS display (1920 x 1080).
    Hard Drives
    4TB SSD (internal).
    1x 1TB & 1x 5TB external HDDs.
    Cooling
    STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
    Keyboard
    Logitech K800 wireless keyboard
    Mouse
    Logitech M705 wireless mouse
    Internet Speed
    Upto 100Mbps
    Browser
    Edge.
    Antivirus
    Windows Defender & MalwareBytes pro.
What is a problem with "Managed" like that ? If you are admin with Admin account, you are the one that manages it.
I don't have any input on the Defender issue. I can get in and out of the Windows Security section without any issues. But the above is my thought also.

I have almost the same setup as the OP (slight difference in OS Build, I'm still using .675.). I updated from W10 to W11, when I was notified in December 2021. I see the same message as the OP, when I look under "Configured Update Policies". But I expect that. I have never changed any policies of any kind, nor do I intend to. I am the admin with the admin account and I am the one managing it. There is no other organization, other than maybe MS, that is managing things. That seems to be just a stock message that MS generates.

I've had so many problems since upgrading: Quite a few of them seem to be linked to the fact that now my computer thinks I'm managed by some organization.

What other issues do you have, that you have linked to the "managed" issue? W11 does have a few warts. I have several small issues that I just live with. I have a audio issue with "one" single web site (the audio is fine on my phone, but not my laptop) and I have Explorer windows shrinking on their own.

For my own system, I would hesitate reinstalling. I have a similar issue, with applications that I would hate to reinstall. I'm still running Office 2007.
 

My Computers

System One System Two

  • OS
    Windows 11 Home, 23H2, 22631.3737, Windows Feature Experience Pack 1000.22700.1009.0
    Computer type
    Laptop
    Manufacturer/Model
    HP 15-dw0xx
    CPU
    Intel(R) Core(TM) i3-8145U CPU @ 2.10GHz 2.30 GHz
    Memory
    8GB
    Screen Resolution
    1366 x 768
    Hard Drives
    930 GB
    Keyboard
    Built In
    Mouse
    Wireless Logitech M650
    Browser
    Chrome 124.0.6367.208
    Antivirus
    Windows Defender
    Other Info
    Cygwin64
  • Operating System
    Windows 10 Home, Version 22H2, Build19045.3693
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD E-300 with Radeon HD Graphics 1.30 GHz
    Memory
    10GB
    Graphics card(s)
    Radeon HD Graphics 1.30 GHz
    Sound Card
    Realtek
    Monitor(s) Displays
    15"
    Screen Resolution
    1280 x 1024
    Hard Drives
    700 GB
    Mouse
    Wireless
    Keyboard
    Wireless
    Browser
    Chrome
    Antivirus
    Windows Defender
    Other Info
    This computer is connected to my IC-735 radio.
What is a problem with "Managed" like that ? If you are admin with Admin account, you are the one that manages it.
for some reason, even though my account is an admin, there are functions not available.
Examples: This is what Windows Security looks like. Several features, including 'virus and threat protection' are missing'. Note: This is coming from the 'Start' menu.

1654177991580.png
1654176370176.png1654176520392.png

From Control Panel:

1654177257314.png1654177346423.png

The above is the issue that started the whole thing. I'm trying to find the place where all but one of the options were grayed out, so I couldn't change the settings, but can't find it again.
 
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-1065G7 @ 1.30 GHz (8 CPUs)
    Memory
    16384MB
    Graphics Card(s)
    Intel(R) Iris(R) Plus Graphics
    Sound Card
    RealTek (?)
    Monitor(s) Displays
    built-in
    Hard Drives
    Intel Optane+954GBSSD
    Keyboard
    built-in -HID Keyboard Device, Standard PS/2 Keyboard
    Mouse
    HP touch pen (I don't use a mouse on my laptop)
    Browser
    Chrome - auto update
    Antivirus
    no 3rd party
It's strange, I have that Manged message too but no problems.
 

My Computer

System One

  • OS
    W11 Pro and Insider Dev
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home brewed
    CPU
    AMD Ryzen 9 7900x
    Motherboard
    ASROCK b650 PRO RS
    Memory
    2x8GB Kingston 6000MHz, Cl 32 @ 6200MHz Cl30
    Graphics Card(s)
    Gigabyte Rx 6600XT Gaming OC 8G Pro
    Sound Card
    MB, Realtek Ac1220p
    Monitor(s) Displays
    3 x 27"
    Screen Resolution
    1080p
    Hard Drives
    Kingston KC3000. 1TBSamsung 970 evo Plus 500GB, Crucial P1 NVMe 1TB, Lexar NVMe 2 TB, Silicon Power M.2 SATA 500GB
    PSU
    Seasonic 750W
    Case
    Custom Raidmax
    Cooling
    Arctic Liquid Freezer III 360mm
    Internet Speed
    20/19 mbps

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