Audio problems


kamalaggi

Active member
Local time
9:38 AM
Posts
11
OS
Windows 10 / Windows 11
Hi,

I have the Dell XPS 9300 Laptop.

The Audio is stuck at 100% unless I mute volume. The slider is working fine and I can see the number decrease and increase but the volume never changes and stays at 100%. I've updated the realtek drivers and problem still exists.

Anyone have any ideas on how to fix?

Thanks
 

My Computer

System One

  • OS
    Windows 10 / Windows 11
I have a few Dell Notebooks, latest is Win11 on a Vostro 3400 from Oct. 15 plus older Inspiron [one running Linux] and Latitude [one running Linux] and they all have a keyboard [hardware] control for Volume, the Fn + another F key for the hardware set before the OS set. Does yours?
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Are you running an Insider version or the release version of Windows 11?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3155
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
delete the driver and re-install it
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI Motherboard
    CPU
    AMD RYZEN 7
    Motherboard
    MSI
    Memory
    32 GB
    Graphics Card(s)
    EVGA GEFORCE 3060 TI
    Sound Card
    Realtek
    Monitor(s) Displays
    2 HP 24 inch
    Screen Resolution
    1600 x 1280
    Hard Drives
    M.2 and SSD 2 TB total
    PSU
    REDRAGON 1000watt
    Case
    Microcenter
    Cooling
    watercooled
    Keyboard
    steel Gauges
    Mouse
    Logitech
    Internet Speed
    1 Gigabit
    Browser
    chrome
    Antivirus
    Kaspersky
Release version of Windows 12
LOL. I wasn't aware 12 was out yet. Seriously, I know what you mean.
Try opening a command prompt as administrator and type sfc /scannow
Note the log at the end to see if it found any corruption in system files that it repaired. If it did restart, and see if your problem is resolved.

If sfc found corruption but was unable to repair the files, follow up with the command dism /online /cleanup-image /restorehealth (note the spaces in this command)

If dism does not fix the problem, the only other thing I can suggest is a repair install Repair Install Windows 11 with an In-place Upgrade Tutorial
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3155
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
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