BSOD VIDEO_DXGKRNL_FATAL_ERROR Msi GF63 Nvidia GTX 1050 Ti

yosephenzo7 · Sep 21, 2023

Hi, as per the title, I'm experiencing BSOD while playing games. I have an MSI GF63 Thin 9rcx (Intel UHD Graphics 630 and NVIDIA GTX 1050 Ti). I used the log collector. and this the link result DESKTOP-9882Q41-(2023-09-21_06-15-35).zip .

Windows version : Windows 11 Home 21H2
I know it's related to the graphic card, but I can't help myself in recognizing what's the issue. Furthermore, even if I decide from the NVIDIA Control Panel to use the iGPU, my PC will get BSOD as usual.

zbook · Sep 21, 2023

As you reported in the opening post the computer is having GPU problems.

MSI has tested drivers for Windows 10.

Was Windows 11 clean installed in the typical fashion or were extra steps required?

All of the BSODs were bugcheck 113.

And all were caused by misbehaving Nvidia GPU drivers or malfunctioning hardware.

The live kernel reports also indicated problems with the Nvidia GPU.

Problems with the Intel GPU were not seen in the collected log files.

There were also reported problems with Windows fast startup and hibernation.

For the MSI laptop the most efficient method for testing drivers and hardware is to make backup images and clean install Windows 10 with MSI tested drivers.

If the computer is stable then continue to use Windows 10 for a longer testing period.

If the computer is unstable then test using only the Intel GPU.

A backup image can be restored once troubleshooting has completed.

If you want to continue with new Windows 11 installation then post images of:
a) Nvidia control panel settings
b) Device manager display adapter entries
c) Any BIOS settings for video (if available)

Code:

Name    NVIDIA GeForce GTX 1050 Ti
PNP Device ID    PCI\VEN_10DE&DEV_1C8F&SUBSYS_127E1462&REV_A1\4&339B1B8F&0&0008
Adapter Type    NVIDIA GeForce GTX 1050 Ti, NVIDIA compatible
Adapter Description    NVIDIA GeForce GTX 1050 Ti
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\Windows\System32\DriverStore\FileRepository\nvmiig.inf_amd64_6f22b06208986260\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmiig.inf_amd64_6f22b06208986260\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmiig.inf_amd64_6f22b06208986260\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmiig.inf_amd64_6f22b06208986260\nvldumdx.dll
Driver Version    31.0.15.3734
INF File    oem9.inf (Section158 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NVMIIG.INF_AMD64_6F22B06208986260\NVLDDMKM.SYS (31.0.15.3734, 56.42 MB (59,163,760 bytes), 9/21/2023 5:48 AM)
    
Name    Intel(R) UHD Graphics 630
PNP Device ID    PCI\VEN_8086&DEV_3E9B&SUBSYS_127E1462&REV_00\3&11583659&0&10
Adapter Type    Intel(R) UHD Graphics Family, Intel Corporation compatible
Adapter Description    Intel(R) UHD Graphics 630
Adapter RAM    1.00 GB (1,073,741,824 bytes)
Installed Drivers    C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_dc29bdfd478be046\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_dc29bdfd478be046\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_dc29bdfd478be046\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_dc29bdfd478be046\igd12umd64.dll
Driver Version    31.0.101.2121
INF File    oem6.inf (iCFL_w10_DS section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\IIGD_DCH.INF_AMD64_DC29BDFD478BE046\IGDKMD64.SYS (31.0.101.2121, 42.18 MB (44,224,456 bytes), 9/11/2023 4:34 PM)

zzzzzzzzz

ubuysa · Sep 22, 2023

I wouldn't be so quick to jump on the graphics card just yet. It's true that the dumnps all point at nvlddmkm.sys, but it also seems that you're using mismatched RAM...

Code:

Location     : ChannelA-DIMM0
BankLabel    : BANK 0
Manufacturer : Samsung
MemoryType   : DDR4
FormFactor   : SODIMM
Capacity     : 8GB
Speed        : 2667
Serial       : 35F0675F
PartNumber   : M471A1K43CB1-CTD
ECC          : False
TypeDetail   : {Synchronous}

Location     : ChannelB-DIMM0
BankLabel    : BANK 2
Manufacturer : 04CB
MemoryType   : DDR4
FormFactor   : SODIMM
Capacity     : 8GB
Speed        : 2667
Serial       : 775D0100
PartNumber   :                 
ECC          : False
TypeDetail   : {Synchronous}

The RAM in bank 2 doesn't seem to have either a part number or a manufacturer, that would worry me, because it's more likely to be some cheaper RAM. You always want your RAM to be in matched sets.

In addition, and possibly related to the mismatched RAM, you're getting paging errors reported in the System log...

Code:

  Log Name: System
  Source: disk
  Date: 2023-09-11T16:32:30.3810000Z
  Event ID: 51
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-9882Q41
  Description:
An error was detected on device \Device\Harddisk1\DR2 during a paging operation.

And also these...

Code:

  Log Name: System
  Source: disk
  Date: 2023-09-11T16:32:31.7280000Z
  Event ID: 51
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-9882Q41
  Description:
An error was detected on device \Device\Harddisk1\DR3 during a paging operation.

It appears you have page files on multiple drives and there have been problems with both drives. The common denominator there is RAM of course.

I would suggest, as an initial quick and easy test, that you remove the second stick of RAM and see how things are on just the original 8GB RAM.