Crashes, black screens, bsod


sushikungen

Member
Local time
6:54 PM
Posts
10
OS
Win 11
Hi, I've had problems for maybe 4 - 5 months where my pc would crash randomly after gaming, sometimes it crashes within five minutes, sometimes 20 min - 1h.

I bought my pc part 2020 brand new, but i threw away almost all of the boxes after moving a few times, so I don't know if warranty still is active?

Things I've tried but nothing really got better:
Done memtest 86 on both ram sticks with 4 passes and no errors came up.
Removed all overclocking and it didn't help either.
Reinstalled Windows 10, and updated to win 11.
Updated all drivers I found.
Stress test in FurMark. 30 minutes (Max temp: 84 Celcius)
Stress test ryzenmaster 30 minutes (Max temp: 73 Celcius)
Removed unused programs.
Reinstalled games.
Repaired drivers, and i downloaded CrystalDiskInfo and both drivers are good.
Tried resetting router but no difference.

What's wrong:
I can boot into windows and browse youtube, google etc with no issues.
But as soon as i try to game my the pc freezes but i can still move my mouse courser, but nothing happens when i click, i can still hear the game audio in the backgroud.
Or, my pc automatically shuts down with a black screen / bluescreen for like a half second then restarts. - After crashing it always trying to repair hardrive.
I almost always use discord while gaming, tried with it off but no difference it seems.
While gaming with discord, discord can lagg for like 10 - 20 seconds.
Sometimes it takes long time to load into games.
I do have fast internet though.

I often get this error event id:
SCEP Certificate enrollment initialization for WORKGROUP\BINH$ via https://amd-keyid-907d65e9b562315997dd5ad086b2b7598957b92c.microsoftaik.azure.net/templates/Aik/scep failed:
GetCACaps

Method: GET(0ms)
Stage: GetCACaps
The server name or address could not be resolved 0x80072ee7 (WinHttp: 12007 ERROR_WINHTTP_NAME_NOT_RESOLVED)

Don't know what it is and tried looking online with no answers..



V2 LOG:
 
Windows Build/Version
Windows 11 Home. Version 22H2 (os build 22621.2361)

My Computer

System One

  • OS
    Win 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600 3.6 GHz 36MB
    Motherboard
    msi tomahawk b450 max
    Memory
    Corsair 16GB (2x8GB) DDR4 3200MHz CL16 Vengeance RGB PRO
    Graphics Card(s)
    Gigabyte GeForce RTX 2070 8GB WINDFORCE 2X
    Monitor(s) Displays
    BenQ XL2411
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 860 EVO 500GB M.2 SSD
    WD Blue Low Power 3TB 5400rpm 64MB
    PSU
    Seasonic FOCUS GX 650W
    Case
    Corsair iCUE 220T RGB Airflow Vit
    Cooling
    Noctua NH-U12S chromax.black
    Keyboard
    Xtrfy K4 RGB TKL Vit
    Mouse
    Logitech G PRO WIRELESS GAMING MOUSE Shroud Edition
    Internet Speed
    500/500
    Browser
    Chrome
    Antivirus
    Windows
Welcome to the forum. One of the BSOD experts will analyze your logs and get back to you. Here's some food for thought.

With BSODs usually the first things I consider are memory (which tested good), the graphics card/driver/software, chipset drivers, bios and an outdated Manufacturer app..

In your case it is puzzling to see that Gigabyte site has not listed any updates for that graphics card since 2021. Yet Nvidia has released MANY new drivers since them, the latest being 9/21/23.
Most here advice to remove your old graphics driver AND software using DDU in safe mode. This allows a totally clean install of the new driver. Read the instructions carefully.
Also keep in mind a defective GPU can also cause issues. Display Driver Uninstaller (DDU) download version 18.0.6.8

Restart and then install your new driver.

Latest chipset drivers are 2/24/23 B450 TOMAHAWK MAX | Motherboard | MSI Global
bios 7C02v3H update 7/10/23 B450 TOMAHAWK MAX | Motherboard | MSI Global

As far as your MSI software, it was updated 9/26/23 B450 TOMAHAWK MAX | Motherboard | MSI Global
MSI Dragon Center has been replaced with MSI Center. Both apps can not be run at the same time.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
The computer is likely having BSOD due to drive problems.


Please perform the following steps: (in sequence)



1) Run Tuneup plus > post a share link into this thread using one drive, drop box, or google drive





2)Run Sea Tools for Windows Long Generic test (all drives):



Post images or share links into this thread using one drive, drop box, or google drive.



3) Run HD Tune: (free or trial version) (all drives):

HD Tune website

Post images or share links for results on these tabs:

a) Health
b) Benchmark
c) Full error scan



4) Run Samsung Magician (all tabs) on the applicable drive > post a share link into this thread using one drive, drop box, or google drive




5) Open administrative command prompt and copy and paste: chkdsk /b /v

Run these chkdsk switches on all drives using the syntax: chkdsk /b /v C: , chkdsk /b /v D: , chkdsk /b /v E: ,etc.

Make sure that the chkdsk switches run on the Windows drive overnight while sleeping.



C:\WINDOWS\system32>chkdsk /b /v
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y

Reboot as needed.


6) After completing all drive chkdsk switch runs then Run: chkdsk from event


Post a share link into this thread using one drive, drop box, or google drive



7) Uninstall Vanguard:





------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 367.5 GB
Total Space: 476.1 GB
File System: NTFS
Model: Samsung SSD 860 EVO M.2 500GB

Drive: D:
Free Space: 2771.3 GB
Total Space: 2861.6 GB
File System: NTFS
Model: WDC WD30EZRZ-00Z5HB0
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
There were no dumps uploaded, so this isn't a crash that was caught by the kernel. There are a large number of TPM errors in your system log...
Code:
Event[3084]
  Log Name: System
  Source: TPM
  Date: 2023-09-26T20:14:04.3110000Z
  Event ID: 14
  Task: N/A
  Level: Error
  Opcode: Info

  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Binh
  Description:
The device driver for the Trusted Platform Module (TPM) encountered a non-recoverable error in the TPM hardware, which prevents TPM services (such as data encryption) from being used. For further help, please contact the computer manufacturer.

Event[3085]
  Log Name: System
  Source: TPM
  Date: 2023-09-26T20:14:04.3110000Z
  Event ID: 17
  Task: N/A
  Level: Information
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Binh
  Description:
The Trusted Platform Module (TPM) hardware failed to execute a TPM command.
The TPM is a required component of Windows 11 and is also required if HVCI (code integrity) is enabled, which is is on your system...
Code:
Virtualization-based security Services Configured    Hypervisor enforced Code Integrity
Virtualization-based security Services Running    Hypervisor enforced Code Integrity
Windows 11 will have problems if there are TPM issues. I don't know whether you have a real TPM chip or are using a virtual TPM (fTPM) enabled via the BIOS? Either way, these TPM errors are likely to cause problems.

There is also at least one file corruption error...
Code:
Event[2586]
  Log Name: System
  Source: Ntfs
  Date: 2023-09-26T19:37:26.1940000Z
  Event ID: 55
  Task: N/A
  Level: Error
  Opcode: Info

  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Binh
  Description:
A corruption was discovered in the file system structure on volume C:.

A corruption was found in a file system index structure.  The file reference number is 0x4000000062527.  The name of the file is "\Users\Grund\AppData\Local\Discord\rm-0".  The corrupted index attribute is ":$I30:$INDEX_ALLOCATION".
This may just be a glitch, but it could also indicate a drive problem developing. I would run some detailed diagnostics on the drive involved.

Finally, and as already mentioned, there has been at least one issue with vgc.sys - the Vanguard driver...
Code:
Event[2585]
  Log Name: System
  Source: Service Control Manager
  Date: 2023-09-26T19:36:58.9290000Z
  Event ID: 7034
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: Binh
  Description:
The vgc service terminated unexpectedly.  It has done this 1 time(s).
Vanguard is known to cause BSODs and crashes on many systems.
 

My Computer

System One

  • OS
    Windows
Welcome to the forum. One of the BSOD experts will analyze your logs and get back to you. Here's some food for thought.

With BSODs usually the first things I consider are memory (which tested good), the graphics card/driver/software, chipset drivers, bios and an outdated Manufacturer app..

In your case it is puzzling to see that Gigabyte site has not listed any updates for that graphics card since 2021. Yet Nvidia has released MANY new drivers since them, the latest being 9/21/23.
Most here advice to remove your old graphics driver AND software using DDU in safe mode. This allows a totally clean install of the new driver. Read the instructions carefully.
Also keep in mind a defective GPU can also cause issues. Display Driver Uninstaller (DDU) download version 18.0.6.8

Restart and then install your new driver.

Latest chipset drivers are 2/24/23 B450 TOMAHAWK MAX | Motherboard | MSI Global
bios 7C02v3H update 7/10/23 B450 TOMAHAWK MAX | Motherboard | MSI Global

As far as your MSI software, it was updated 9/26/23 B450 TOMAHAWK MAX | Motherboard | MSI Global
MSI Dragon Center has been replaced with MSI Center. Both apps can not be run at the same time.
I removed my graphics driver and software using DDU. Updated bios and chipset drivers. Still getting crashes and reboots.
 

My Computer

System One

  • OS
    Win 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600 3.6 GHz 36MB
    Motherboard
    msi tomahawk b450 max
    Memory
    Corsair 16GB (2x8GB) DDR4 3200MHz CL16 Vengeance RGB PRO
    Graphics Card(s)
    Gigabyte GeForce RTX 2070 8GB WINDFORCE 2X
    Monitor(s) Displays
    BenQ XL2411
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 860 EVO 500GB M.2 SSD
    WD Blue Low Power 3TB 5400rpm 64MB
    PSU
    Seasonic FOCUS GX 650W
    Case
    Corsair iCUE 220T RGB Airflow Vit
    Cooling
    Noctua NH-U12S chromax.black
    Keyboard
    Xtrfy K4 RGB TKL Vit
    Mouse
    Logitech G PRO WIRELESS GAMING MOUSE Shroud Edition
    Internet Speed
    500/500
    Browser
    Chrome
    Antivirus
    Windows
You should test the SSD or HDD, then the RAM, but in Windows, and then test the Graphics card and its memory. For start.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus x570 Prime
    Memory
    32 GB
    Graphics Card(s)
    nvidia 3050
    Monitor(s) Displays
    Lenovo
    Screen Resolution
    21.5"
When available please update the progress with the steps in post #3.


These steps can run overnight while sleeping:
a) Sea Tools for Windows Long Generic test
b) HD Tune Full error scan
c) Chkdsk /b /v
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Code:
Event[3084]
  Log Name: System
  Source: TPM
  Date: 2023-09-26T20:14:04.3110000Z
  Event ID: 14
  Task: N/A
  Level: Error
  Opcode: Info

  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Binh
  Description:
The device driver for the Trusted Platform Module (TPM) encountered a non-recoverable error in the TPM hardware, which prevents TPM services (such as data encryption) from being used. For further help, please contact the computer manufacturer.

Event[3085]
  Log Name: System
  Source: TPM
  Date: 2023-09-26T20:14:04.3110000Z
  Event ID: 17
  Task: N/A
  Level: Information
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Binh
  Description:
The Trusted Platform Module (TPM) hardware failed to execute a TPM command.
The TPM is a required component of Windows 11 and is also required if HVCI (code integrity) is enabled, which is is on your system...
Code:
Virtualization-based security Services Configured    Hypervisor enforced Code Integrity
Virtualization-based security Services Running    Hypervisor enforced Code Integrity
Windows 11 will have problems if there are TPM issues. I don't know whether you have a real TPM chip or are using a virtual TPM (fTPM) enabled via the BIOS? Either way, these TPM errors are likely to cause problems.

There is also at least one file corruption error...
Code:
Event[2586]
  Log Name: System
  Source: Ntfs
  Date: 2023-09-26T19:37:26.1940000Z
  Event ID: 55
  Task: N/A
  Level: Error
  Opcode: Info

  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Binh
  Description:
A corruption was discovered in the file system structure on volume C:.

A corruption was found in a file system index structure.  The file reference number is 0x4000000062527.  The name of the file is "\Users\Grund\AppData\Local\Discord\rm-0".  The corrupted index attribute is ":$I30:$INDEX_ALLOCATION".
This may just be a glitch, but it could also indicate a drive problem developing. I would run some detailed diagnostics on the drive involved.

Finally, and as already mentioned, there has been at least one issue with vgc.sys - the Vanguard driver...
Code:
Event[2585]
  Log Name: System
  Source: Service Control Manager
  Date: 2023-09-26T19:36:58.9290000Z
  Event ID: 7034
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: Binh
  Description:
The vgc service terminated unexpectedly.  It has done this 1 time(s).
Vanguard is known to cause BSODs and crashes on many systems.
fTPM is enabled in bios.

Can clearing TPM help by any chance?
 

My Computer

System One

  • OS
    Win 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600 3.6 GHz 36MB
    Motherboard
    msi tomahawk b450 max
    Memory
    Corsair 16GB (2x8GB) DDR4 3200MHz CL16 Vengeance RGB PRO
    Graphics Card(s)
    Gigabyte GeForce RTX 2070 8GB WINDFORCE 2X
    Monitor(s) Displays
    BenQ XL2411
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 860 EVO 500GB M.2 SSD
    WD Blue Low Power 3TB 5400rpm 64MB
    PSU
    Seasonic FOCUS GX 650W
    Case
    Corsair iCUE 220T RGB Airflow Vit
    Cooling
    Noctua NH-U12S chromax.black
    Keyboard
    Xtrfy K4 RGB TKL Vit
    Mouse
    Logitech G PRO WIRELESS GAMING MOUSE Shroud Edition
    Internet Speed
    500/500
    Browser
    Chrome
    Antivirus
    Windows
Sorry guys for late replies, I'm currently doing all the harddrive scans, my hdd is taking quite some long time so I'll be updating the thread tomorrow. Our timelines are quite different also, just so you know.

Thanks for all the replies so far, I apreciate all the help i can get.
Best regards, Binh
 

My Computer

System One

  • OS
    Win 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600 3.6 GHz 36MB
    Motherboard
    msi tomahawk b450 max
    Memory
    Corsair 16GB (2x8GB) DDR4 3200MHz CL16 Vengeance RGB PRO
    Graphics Card(s)
    Gigabyte GeForce RTX 2070 8GB WINDFORCE 2X
    Monitor(s) Displays
    BenQ XL2411
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 860 EVO 500GB M.2 SSD
    WD Blue Low Power 3TB 5400rpm 64MB
    PSU
    Seasonic FOCUS GX 650W
    Case
    Corsair iCUE 220T RGB Airflow Vit
    Cooling
    Noctua NH-U12S chromax.black
    Keyboard
    Xtrfy K4 RGB TKL Vit
    Mouse
    Logitech G PRO WIRELESS GAMING MOUSE Shroud Edition
    Internet Speed
    500/500
    Browser
    Chrome
    Antivirus
    Windows
Still getting crashes and reboots.

When available post tuneup plus results.

Then for any new BSOD post a new V2 share link into the newest post.


How come the opening post V2 share link was deleted?


File is in owner's trash.



Please maintain the links during the troubleshooting.

If possible, please replace it and post a new V2 share link into the newest post.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Latest V
When available post tuneup plus results.

Then for any new BSOD post a new V2 share link into the newest post.


How come the opening post V2 share link was deleted?


File is in owner's trash.



Please maintain the links during the troubleshooting.

If possible, please replace it and post a new V2 share link into the newest post.
Sorry i accidentaly put it there, its now restored.
New V2 LOG:
Tuneup Log:
 

My Computer

System One

  • OS
    Win 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600 3.6 GHz 36MB
    Motherboard
    msi tomahawk b450 max
    Memory
    Corsair 16GB (2x8GB) DDR4 3200MHz CL16 Vengeance RGB PRO
    Graphics Card(s)
    Gigabyte GeForce RTX 2070 8GB WINDFORCE 2X
    Monitor(s) Displays
    BenQ XL2411
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 860 EVO 500GB M.2 SSD
    WD Blue Low Power 3TB 5400rpm 64MB
    PSU
    Seasonic FOCUS GX 650W
    Case
    Corsair iCUE 220T RGB Airflow Vit
    Cooling
    Noctua NH-U12S chromax.black
    Keyboard
    Xtrfy K4 RGB TKL Vit
    Mouse
    Logitech G PRO WIRELESS GAMING MOUSE Shroud Edition
    Internet Speed
    500/500
    Browser
    Chrome
    Antivirus
    Windows
The computer has a ten day Windows 11 installation with:

Scannow problems > just fixed
Restorehealth problems > not yet fixed
Problems with paging > pending
Problems creating dump files
Likely drive problems > some drive tests pending


Pending the drive testing results (may have additional tests) consider a clean install windows 11 vs in place upgrade repair.

Find a flash drive that you can format (> or =8GB)

Create a bootable Windows 11 Media Creation Tool (MCT) (Windows 11 iso).







Code:
2023-09-28 22:02:23, Info                  CSI    00000037 [SR] Cannot repair member file [l:15]'console.dll.mui' of Microsoft-OneCore-Console-Host-PropSheet.Resources, version 10.0.22621.608, arch amd64, culture [l:5]'en-GB', nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2023-09-28 22:02:23, Info                  CSI    00000039 [SR] Cannot repair member file [l:15]'console.dll.mui' of Microsoft-OneCore-Console-Host-PropSheet.Resources, version 10.0.22621.608, arch amd64, culture [l:5]'en-GB', nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2023-09-28 22:02:23, Info                  CSI    0000003a [SR] This component was referenced by [l:131]'Microsoft-Windows-Client-Desktop-Required-Package0112~31bf3856ad364e35~amd64~en-GB~10.0.22621.2361.ab6ed5a269ec8d45c6d501b7baa8fccc'
2023-09-28 22:02:23, Info                  CSI    0000003d [SR] Could not reproject corrupted file \??\C:\WINDOWS\System32\en-GB\\console.dll.mui; source file in store is also corrupted
2023-09-28 22:02:48, Info                  CSI    000000e8 [SR] Cannot verify component files for Microsoft-Windows-NETFXCoreComp.Resources, version 10.0.22621.1, arch amd64, culture [l:5]'sv-se', nonSxS, pkt {l:8 b:31bf3856ad364e35}, manifest is damaged (true)
2023-09-28 22:03:42, Info                  CSI    00000262 [SR] Verifying 43 components
2023-09-28 22:03:42, Info                  CSI    00000265 [SR] Repairing 2 components
2023-09-28 22:03:42, Info                  CSI    00000268 [SR] Cannot repair member file [l:15]'console.dll.mui' of Microsoft-OneCore-Console-Host-PropSheet.Resources, version 10.0.22621.608, arch amd64, culture [l:5]'en-GB', nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2023-09-28 22:03:42, Info                  CSI    0000026b [SR] Cannot verify component files for Microsoft-Windows-NETFXCoreComp.Resources, version 10.0.22621.1, arch amd64, culture [l:5]'sv-se', nonSxS, pkt {l:8 b:31bf3856ad364e35}, manifest is damaged (true)
2023-09-28 22:03:42, Info                  CSI    0000026d [SR] Cannot repair member file [l:15]'console.dll.mui' of Microsoft-OneCore-Console-Host-PropSheet.Resources, version 10.0.22621.608, arch amd64, culture [l:5]'en-GB', nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2023-09-28 22:03:42, Info                  CSI    0000026e [SR] This component was referenced by [l:131]'Microsoft-Windows-Client-Desktop-Required-Package0112~31bf3856ad364e35~amd64~en-GB~10.0.22621.2361.ab6ed5a269ec8d45c6d501b7baa8fccc'
2023-09-28 22:03:42, Info                  CSI    00000271 [SR] Could not reproject corrupted file \??\C:\WINDOWS\System32\en-GB\\console.dll.mui; source file in store is also corrupted
2023-09-28 22:03:42, Info                  CSI    00000272 [SR] Repair complete
2023-09-28 22:03:42, Info                  CSI    00000278 [SR] Committing transaction
2023-09-28 22:03:42, Info                  CSI    0000027f [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction  have been successfully repaired
2023-09-29 15:46:43, Info                  CSI    00000039 [SR] Repairing file \??\C:\WINDOWS\System32\en-GB\\console.dll.mui from store
2023-09-29 15:48:04, Info                  CSI    00000256 [SR] Verifying 43 components
2023-09-29 15:48:04, Info                  CSI    00000259 [SR] Repairing 1 components
2023-09-29 15:48:04, Info                  CSI    0000025c [SR] Repairing file \??\C:\WINDOWS\System32\en-GB\\console.dll.mui from store
2023-09-29 15:48:04, Info                  CSI    0000025d [SR] Repair complete
2023-09-29 15:48:04, Info                  CSI    0000025e [SR] Committing transaction
2023-09-29 15:48:04, Info                  CSI    00000265 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction  have been successfully repaired


Code:
Error: 0x800f081f

The source files could not be found.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

My Computer

System One

  • OS
    Win 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600 3.6 GHz 36MB
    Motherboard
    msi tomahawk b450 max
    Memory
    Corsair 16GB (2x8GB) DDR4 3200MHz CL16 Vengeance RGB PRO
    Graphics Card(s)
    Gigabyte GeForce RTX 2070 8GB WINDFORCE 2X
    Monitor(s) Displays
    BenQ XL2411
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 860 EVO 500GB M.2 SSD
    WD Blue Low Power 3TB 5400rpm 64MB
    PSU
    Seasonic FOCUS GX 650W
    Case
    Corsair iCUE 220T RGB Airflow Vit
    Cooling
    Noctua NH-U12S chromax.black
    Keyboard
    Xtrfy K4 RGB TKL Vit
    Mouse
    Logitech G PRO WIRELESS GAMING MOUSE Shroud Edition
    Internet Speed
    500/500
    Browser
    Chrome
    Antivirus
    Windows
Nice progress.

When available post chkdsk results.

After completing the chkdsk /b /v switches on each drive download and install: HD Sentinel (trial version)
Post images or share links for results on these tabs:
a) Oveview
b) Benchmark
c) SMART



Run:

Memtest86+ for eight or more passes.
Memtest86+ | The Open-Source Memory Testing Tool

The greater the number of passes the better the testing conditions.

It sometimes takes passes into the twenties to find malfunctioning RAM.

Plan to run Memtest86 + overnight and during the next day.

Just one error is a test fail and testing can be aborted.

Take pictures > post images or share links into this thread using one drive, drop box, or google drive.

MemTest86+ - Test RAM | Tutorials (tenforums.com)
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
I reinstalled windows 11 with a usb. Still crashed.

Minidump was created: 093023-12234-01.dmp

dumpstack:
DLOGFILE00010000DUMP 0
Dump stack initialized at UTC: 2023/09/30 13:58:08, local time: 2023/09/30 15:58:08.
#BugCheckCode 0x000000000000007A
#BugCheckP1 0xFFFF800E6BEA5B28
#BugCheckP2 0xFFFFFFFFC000009C
#BugCheckP3 0x00000002DE5628C0
#BugCheckP4 0xFFFFF80271885FE0
Progress 0x00000042
Elapsed BugCheck duration 00005812ms
Starting get secondary dump callbacks size.
Progress 0x00000052
Finish get secondary dump callbacks size.
Dump Type: 4, Total Dump Size: 754651, Secondary Dump Size: 628187.
Starting write of dump header.
Finish write of dump header.
Starting write of minidump data.
Finish write of minidump data.
Progress 0x00000044
Elapsed BugCheck duration 00005841ms
Starting invoking secondary dump callbacks.
Calling Win32kWPP secondary callback.
Return from Win32kWPP secondary callback.
Writing Win32kWPP secondary callback data.
Writing Win32kWPP secondary callback data done.
Calling Win32kWPP secondary callback.
Return from Win32kWPP secondary callback.
Writing Win32kWPP secondary callback data.
Writing Win32kWPP secondary callback data done.
Calling Win32kWPP secondary callback.
Return from Win32kWPP secondary callback.
Writing Win32kWPP secondary callback data.
Writing Win32kWPP secondary callback data done.
Calling Win32kWPP secondary callback.
Return from Win32kWPP secondary callback.
Writing Win32kWPP secondary callback data.
Writing Win32kWPP secondary callback data done.
Calling Win32kWPP secondary callback.
Return from Win32kWPP secondary callback.
Writing Win32kWPP secondary callback data.
Writing Win32kWPP secondary callback data done.
Calling Win32kWPP secondary callback.
Return from Win32kWPP secondary callback.
Writing Win32kWPP secondary callback data.
Writing Win32kWPP secondary callback data done.
Calling Win32kWPP secondary callback.
Return from Win32kWPP secondary callback.
Writing Win32kWPP secondary callback data.
Writing Win32kWPP secondary callback data done.
Calling Win32kWPP secondary callback.
Return from Win32kWPP secondary callback.
Writing Win32kWPP secondary callback data.
Writing Win32kWPP secondary callback data done.
Calling Win32kWPP secondary callback.
Return from Win32kWPP secondary callback.
Writing Win32kWPP secondary callback data.
Writing Win32kWPP secondary callback data done.
Calling Win32kWPP secondary callback.
Return from Win32kWPP secondary callback.
Writing Win32kWPP secondary callback data.
Writing Win32kWPP secondary callback data done.
Calling Win32kWPP secondary callback.
Return from Win32kWPP secondary callback.
Writing Win32kWPP secondary callback data.
Writing Win32kWPP secondary callback data done.
Calling Win32kWPP secondary callback.
Return from Win32kWPP secondary callback.
Writing Win32kWPP secondary callback data.
Writing Win32kWPP secondary callback data done.
Calling Win32kWPP secondary callback.
Return from Win32kWPP secondary callback.
Writing Win32kWPP secondary callback data.
Writing Win32kWPP secondary callback data done.
Calling Win32kWPP secondary callback.
Return from Win32kWPP secondary callback.
Writing Win32kWPP secondary callback data.
Writing Win32kWPP secondary callback data done.
Calling nvlddmkm.sys secondary callback.

Chkdskevent:
chkdskFromEvent.log
 
Last edited:

My Computer

System One

  • OS
    Win 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600 3.6 GHz 36MB
    Motherboard
    msi tomahawk b450 max
    Memory
    Corsair 16GB (2x8GB) DDR4 3200MHz CL16 Vengeance RGB PRO
    Graphics Card(s)
    Gigabyte GeForce RTX 2070 8GB WINDFORCE 2X
    Monitor(s) Displays
    BenQ XL2411
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 860 EVO 500GB M.2 SSD
    WD Blue Low Power 3TB 5400rpm 64MB
    PSU
    Seasonic FOCUS GX 650W
    Case
    Corsair iCUE 220T RGB Airflow Vit
    Cooling
    Noctua NH-U12S chromax.black
    Keyboard
    Xtrfy K4 RGB TKL Vit
    Mouse
    Logitech G PRO WIRELESS GAMING MOUSE Shroud Edition
    Internet Speed
    500/500
    Browser
    Chrome
    Antivirus
    Windows
When available post results for
a) new V2
b) HD Sentinel
c) Memtest 86+



After posting HD Sentinel share links please detach all hardware (including non-windows drives) (make sure WDC WD30EZRZ-00Z5HB0 is removed) > monitor for stability / instability

Please post V2 share links instead of mini dump files.


Code:
DISK_HARDWARE_ERROR: There was error with disk hardware


KERNEL_DATA_INPAGE_ERROR (7a)

The requested page of kernel data could not be read in.
Typically caused by a bad block in the paging file or disk controller error.
Also see KERNEL_STACK_INPAGE_ERROR.

If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.

If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.

Arguments:
Arg1: ffff800e6bea5b28, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000009c, error status (normally i/o status code)
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
The minidump you posted is useful though. The bugcheck code is a KERNEL_DATA_INPAGE_ERROR which, as the name suggests, is a failure during a page-in operation for kernel data. The only two components involved in a page-in are RAM and the paging file or storage device on which the paging file resides. The failure bucket in the dump clearly indicates where the problem is...
Code:
FAILURE_BUCKET_ID:  0x7a_c000009c_nt!MiWaitForInPageComplete
The 0xC000009C exception code is a DEVICE DATA ERROR, meaning that the problem was on the storage device containing the paging file. The failing function (nt!MiWaitForInPageComplete) shows that the kernel was waiting for the page-in to be completed. This is further confirmed by the WinDbg triage analysis...
Code:
ERROR_CODE: (NTSTATUS) 0xc000009c - STATUS_DEVICE_DATA_ERROR
DISK_HARDWARE_ERROR: There was error with disk hardware
The problem is thus either with the paging file or (more likely) with the storage device on which it resides.
 

My Computer

System One

  • OS
    Windows
The minidump you posted is useful though. The bugcheck code is a KERNEL_DATA_INPAGE_ERROR which, as the name suggests, is a failure during a page-in operation for kernel data. The only two components involved in a page-in are RAM and the paging file or storage device on which the paging file resides. The failure bucket in the dump clearly indicates where the problem is...
Code:
FAILURE_BUCKET_ID:  0x7a_c000009c_nt!MiWaitForInPageComplete
The 0xC000009C exception code is a DEVICE DATA ERROR, meaning that the problem was on the storage device containing the paging file. The failing function (nt!MiWaitForInPageComplete) shows that the kernel was waiting for the page-in to be completed. This is further confirmed by the WinDbg triage analysis...
Code:
ERROR_CODE: (NTSTATUS) 0xc000009c - STATUS_DEVICE_DATA_ERROR
DISK_HARDWARE_ERROR: There was error with disk hardware
The problem is thus either with the paging file or (more likely) with the storage device on which it resides.
So the most likely scenario is my harddrive being faulty? I ran both my ram sticks individually in memtest86 with zero errors.
 

My Computer

System One

  • OS
    Win 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600 3.6 GHz 36MB
    Motherboard
    msi tomahawk b450 max
    Memory
    Corsair 16GB (2x8GB) DDR4 3200MHz CL16 Vengeance RGB PRO
    Graphics Card(s)
    Gigabyte GeForce RTX 2070 8GB WINDFORCE 2X
    Monitor(s) Displays
    BenQ XL2411
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 860 EVO 500GB M.2 SSD
    WD Blue Low Power 3TB 5400rpm 64MB
    PSU
    Seasonic FOCUS GX 650W
    Case
    Corsair iCUE 220T RGB Airflow Vit
    Cooling
    Noctua NH-U12S chromax.black
    Keyboard
    Xtrfy K4 RGB TKL Vit
    Mouse
    Logitech G PRO WIRELESS GAMING MOUSE Shroud Edition
    Internet Speed
    500/500
    Browser
    Chrome
    Antivirus
    Windows
From post #14:
After completing the chkdsk /b /v switches on each drive download and install: HD Sentinel (trial version)

Hard Disk Sentinel - HDD health and temperature monitoring

Monitoring hard disk health and temperature. Test and repair HDD problems, predict disk failure.
www.hdsentinel.com
www.hdsentinel.com
Post images or share links for results on these tabs:
a) Oveview
b) Benchmark
c) SMART


From post #16:

When available post results for
a) new V2
b) HD Sentinel
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

My Computer

System One

  • OS
    Win 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600 3.6 GHz 36MB
    Motherboard
    msi tomahawk b450 max
    Memory
    Corsair 16GB (2x8GB) DDR4 3200MHz CL16 Vengeance RGB PRO
    Graphics Card(s)
    Gigabyte GeForce RTX 2070 8GB WINDFORCE 2X
    Monitor(s) Displays
    BenQ XL2411
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 860 EVO 500GB M.2 SSD
    WD Blue Low Power 3TB 5400rpm 64MB
    PSU
    Seasonic FOCUS GX 650W
    Case
    Corsair iCUE 220T RGB Airflow Vit
    Cooling
    Noctua NH-U12S chromax.black
    Keyboard
    Xtrfy K4 RGB TKL Vit
    Mouse
    Logitech G PRO WIRELESS GAMING MOUSE Shroud Edition
    Internet Speed
    500/500
    Browser
    Chrome
    Antivirus
    Windows
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