Duplicate old Intel GPU drivers, delete or ignore?


FrankW

Well-known member
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Location
San Juan-Abra, Philippines
OS
Windows 11 Home 22H2 build: 22621.1928
After installing the latest Intel DCH gpu driver (Intel's Display Installer app) for my Acer a515-54G I found 12 old duplicate drivers that I deleted with RAPR. Some that I was not sure of (attached) I did not delete yet (oem 11, 13 and oem 31) but I am getting Event error 7011: "A timeout (30000 milliseconds) was reached while waiting for a transaction response from the igfxCUIService" and a 2 seconds BSOD during saving a link with Edge. I have 2 igfxCUIService drivers running (2019 and 2022) according to Device Mngr (attached) and wonder if I should delete the old (2019) one?
I have no issues, no event errors other than an Info event about that DAL driver (oem 31) that I am inclined to uninstall and delete.
I posted these questions also on the Intel forum but did not get a reply yet (cannot even find my post).
Thanks
Frank
 
Windows Build/Version
W11 Home 21H2 22000.918

Attachments

  • Delete oem 11 and 31.jpg
    Delete oem 11 and 31.jpg
    28.5 KB · Views: 3
  • Old 2019 iigd_ext.info driver.jpg
    Old 2019 iigd_ext.info driver.jpg
    71.8 KB · Views: 3
  • Duplicate 2019 GPU driver.jpg
    Duplicate 2019 GPU driver.jpg
    71.4 KB · Views: 3
  • igfxCUIService error.txt
    1.2 KB · Views: 1

My Computers

System One System Two

  • OS
    Windows 11 Home 22H2 build: 22621.1928
    Computer type
    Laptop
    Manufacturer/Model
    Acer/Aspire5 515-54G-70AG
    CPU
    Intel i7-10510U CPU 1.8 GHZ
    Motherboard
    Intel Comet Lake-U PCH-LP Premium, firmware version 3.2
    Memory
    8 GB 1333.3 MHz Dual channel
    Graphics Card(s)
    Intel UHD + NVIDIA GeForce MX250
    Sound Card
    RealTek ALC255 chipset
    Monitor(s) Displays
    Full HD TN 16"
    Screen Resolution
    1920x1080 220 NITS
    Hard Drives
    SATA mechanical 1TB TOSHIBA HDWL110 X1UGPHELT 5600 rpm
    PSU
    Murata battery AP18C4k (31CP5/81/68) Li-Polymer Battery Pack, full capacity 46620 mWh 11.4V
    Case
    Polycarbonate with a metal panel lid
    Cooling
    1 fan
    Keyboard
    US
    Mouse
    Precision Trackpad
    Internet Speed
    15 mb/s
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    2022 Intel diplay driver: gfx_win_101.3413_101.2111.exe
  • Operating System
    Windows 11 Home 23H2 build 22631.3235
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook K3502Z S15 15" OLED
    CPU
    Intel 12th Gen. i7 12700H, 14 cores, 2.3 GHz (24M Cache, up to 4.7 GHz, 6P+8E cores)
    Motherboard
    Alder Lake-H, 1700-4700 MHz clock rate
    Memory
    8GB LPDDR4 on board + 8GB LPDDR4 3200 MHz in Dual Channel.
    Graphics card(s)
    Intel Iris Xe supports up to 4096 x 2304 @ 120Hz
    Sound Card
    Harman Kardon - DTS
    Monitor(s) Displays
    OLED 15.6inch 2.8K (2880 x 1620)
    Screen Resolution
    16:9 aspect ratio 0.2ms response time 120Hz refresh rate, 550nits
    Hard Drives
    512GB M.2 NVMe Gen4 PCIe 4.0 SSD, Micron_2450_MTFDKBA512TFK
    PSU
    90-Watt USB charger (Thunderbolt4)
    Case
    Metal lid, plastic case
    Cooling
    1 fan
    Mouse
    Precision Trackpad
    Keyboard
    With backlight
    Internet Speed
    ISP provides 15 mb/s WIFI LTE (4G), laptop WIFI 6 adapter.
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    BIOS American Megatrends International, LLC. K3502ZA.307, 08/09/2022. Network adapter: Intel Wi-Fi 6E AX211 160 MHz

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3155
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
From my understanding, and testing on my system, Intel maintains two versions of the display drivers, one in current use and the second for rollback purposes.
Unless you are very tight for space it might be worth just leaving the older version alone, so that should you develop an issue with the update you can rollback (using Device Manager) easily.
As to why you suddenly have these issues it is possible the most up to date drivers are not quite 'polished' yet. ;-)
 

My Computer

System One

  • OS
    Windows 11 Pro 22H2, build: 22621.521
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scan 3XS Custom 1700
    CPU
    Intel i7-12700K 3.6GHz Base (5.0GHz Turbo)
    Motherboard
    Asus ProArt Creator B660 D4
    Memory
    64GB DDR 3600Mhz
    Graphics Card(s)
    Asus Tuff RTX 3080 10GB OC
    Sound Card
    Onboard Realtek
    Monitor(s) Displays
    Gigabyte G32QC 32inch 16:9 curved @2560 x 1440p 165Hz Freesync Premium Pro/ Dell SE2422H 24inch 16:9 1920 x 1080p 75Hz Freesync
    Screen Resolution
    2560 x 1440p & 1920 x 1080p
    Hard Drives
    WD SN570 1TB NVME (Boot), Samsung 870QVO 1TB (SSD), SanDisk 3D Ultra 500Gb (SSD) x2, Seagate 3Tb Expansion Desk (Ext HDD), 2x Toshiba 1Tb P300 (Ext HDD)
    PSU
    Corsair RM1000X Modular
    Case
    Corsair 4000D Airflow Desktop
    Cooling
    Corsair Hydro H150i RGB Pro XT 360mm Liquid Cooler, 3 x 120mm fans, 1x Exhaust
    Keyboard
    Microsoft Ergonomic
    Mouse
    Logitech G402
    Internet Speed
    800Mbs
    Browser
    Edge Chromium
    Antivirus
    Defender, Malwarebytes
From my understanding, and testing on my system, Intel maintains two versions of the display drivers, one in current use and the second for rollback purposes.
Unless you are very tight for space it might be worth just leaving the older version alone, so that should you develop an issue with the update you can rollback (using Device Manager) easily.
As to why you suddenly have these issues it is possible the most up to date drivers are not quite 'polished' yet. ;-)
It would help if the Intel sites were consistent in saying what latest official releases were, but it gets more complicated as my laptop sometimes decides to use native Intel drivers and sometimes ASUS modified versions. There is no consistency. Only problem I have is the video drivers are 1.5GB each and start taking up a lot of space if not deleted regularly.

Frankly, it is all a bit of a mess - even worse on Insider versions which often install latest beta versions.

I end up blocking updates for Intel drivers using WIShowHide.
 

My Computer

System One

  • OS
    Windows 10 Pro + others in VHDs
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook 14
    CPU
    I7
    Motherboard
    Yep, Laptop has one.
    Memory
    16 GB
    Graphics Card(s)
    Integrated Intel Iris XE
    Sound Card
    Realtek built in
    Monitor(s) Displays
    N/A
    Screen Resolution
    1920x1080
    Hard Drives
    1 TB Optane NVME SSD, 1 TB NVME SSD
    PSU
    Yep, got one
    Case
    Yep, got one
    Cooling
    Stella Artois
    Keyboard
    Built in
    Mouse
    Bluetooth , wired
    Internet Speed
    72 Mb/s :-(
    Browser
    Edge mostly
    Antivirus
    Defender
    Other Info
    TPM 2.0
If the installation is unsuccessful with the .exe file.... I used the Intel exe driver file and selected "Clean Install" but it still skipped many old duplicate drivers. Also used DDU in Safe Mode and RAPR, some of these older dupicate drivers are loaded and can only be forced deleted by RAPR or by pnputil /delete-driver command.
 

My Computers

System One System Two

  • OS
    Windows 11 Home 22H2 build: 22621.1928
    Computer type
    Laptop
    Manufacturer/Model
    Acer/Aspire5 515-54G-70AG
    CPU
    Intel i7-10510U CPU 1.8 GHZ
    Motherboard
    Intel Comet Lake-U PCH-LP Premium, firmware version 3.2
    Memory
    8 GB 1333.3 MHz Dual channel
    Graphics Card(s)
    Intel UHD + NVIDIA GeForce MX250
    Sound Card
    RealTek ALC255 chipset
    Monitor(s) Displays
    Full HD TN 16"
    Screen Resolution
    1920x1080 220 NITS
    Hard Drives
    SATA mechanical 1TB TOSHIBA HDWL110 X1UGPHELT 5600 rpm
    PSU
    Murata battery AP18C4k (31CP5/81/68) Li-Polymer Battery Pack, full capacity 46620 mWh 11.4V
    Case
    Polycarbonate with a metal panel lid
    Cooling
    1 fan
    Keyboard
    US
    Mouse
    Precision Trackpad
    Internet Speed
    15 mb/s
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    2022 Intel diplay driver: gfx_win_101.3413_101.2111.exe
  • Operating System
    Windows 11 Home 23H2 build 22631.3235
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook K3502Z S15 15" OLED
    CPU
    Intel 12th Gen. i7 12700H, 14 cores, 2.3 GHz (24M Cache, up to 4.7 GHz, 6P+8E cores)
    Motherboard
    Alder Lake-H, 1700-4700 MHz clock rate
    Memory
    8GB LPDDR4 on board + 8GB LPDDR4 3200 MHz in Dual Channel.
    Graphics card(s)
    Intel Iris Xe supports up to 4096 x 2304 @ 120Hz
    Sound Card
    Harman Kardon - DTS
    Monitor(s) Displays
    OLED 15.6inch 2.8K (2880 x 1620)
    Screen Resolution
    16:9 aspect ratio 0.2ms response time 120Hz refresh rate, 550nits
    Hard Drives
    512GB M.2 NVMe Gen4 PCIe 4.0 SSD, Micron_2450_MTFDKBA512TFK
    PSU
    90-Watt USB charger (Thunderbolt4)
    Case
    Metal lid, plastic case
    Cooling
    1 fan
    Mouse
    Precision Trackpad
    Keyboard
    With backlight
    Internet Speed
    ISP provides 15 mb/s WIFI LTE (4G), laptop WIFI 6 adapter.
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    BIOS American Megatrends International, LLC. K3502ZA.307, 08/09/2022. Network adapter: Intel Wi-Fi 6E AX211 160 MHz
From my understanding, and testing on my system, Intel maintains two versions of the display drivers, one in current use and the second for rollback purposes.
Unless you are very tight for space it might be worth just leaving the older version alone, so that should you develop an issue with the update you can rollback (using Device Manager) easily.
As to why you suddenly have these issues it is possible the most up to date drivers are not quite 'polished' yet. ;-)
I will leave it like it is then, not getting the 7011 error or BSOD anymore, I remember from before that the 3rd party driver store is always messy, why some of these old drivers are loaded at boot (according to Device Manager) is a mystery...
 

My Computers

System One System Two

  • OS
    Windows 11 Home 22H2 build: 22621.1928
    Computer type
    Laptop
    Manufacturer/Model
    Acer/Aspire5 515-54G-70AG
    CPU
    Intel i7-10510U CPU 1.8 GHZ
    Motherboard
    Intel Comet Lake-U PCH-LP Premium, firmware version 3.2
    Memory
    8 GB 1333.3 MHz Dual channel
    Graphics Card(s)
    Intel UHD + NVIDIA GeForce MX250
    Sound Card
    RealTek ALC255 chipset
    Monitor(s) Displays
    Full HD TN 16"
    Screen Resolution
    1920x1080 220 NITS
    Hard Drives
    SATA mechanical 1TB TOSHIBA HDWL110 X1UGPHELT 5600 rpm
    PSU
    Murata battery AP18C4k (31CP5/81/68) Li-Polymer Battery Pack, full capacity 46620 mWh 11.4V
    Case
    Polycarbonate with a metal panel lid
    Cooling
    1 fan
    Keyboard
    US
    Mouse
    Precision Trackpad
    Internet Speed
    15 mb/s
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    2022 Intel diplay driver: gfx_win_101.3413_101.2111.exe
  • Operating System
    Windows 11 Home 23H2 build 22631.3235
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook K3502Z S15 15" OLED
    CPU
    Intel 12th Gen. i7 12700H, 14 cores, 2.3 GHz (24M Cache, up to 4.7 GHz, 6P+8E cores)
    Motherboard
    Alder Lake-H, 1700-4700 MHz clock rate
    Memory
    8GB LPDDR4 on board + 8GB LPDDR4 3200 MHz in Dual Channel.
    Graphics card(s)
    Intel Iris Xe supports up to 4096 x 2304 @ 120Hz
    Sound Card
    Harman Kardon - DTS
    Monitor(s) Displays
    OLED 15.6inch 2.8K (2880 x 1620)
    Screen Resolution
    16:9 aspect ratio 0.2ms response time 120Hz refresh rate, 550nits
    Hard Drives
    512GB M.2 NVMe Gen4 PCIe 4.0 SSD, Micron_2450_MTFDKBA512TFK
    PSU
    90-Watt USB charger (Thunderbolt4)
    Case
    Metal lid, plastic case
    Cooling
    1 fan
    Mouse
    Precision Trackpad
    Keyboard
    With backlight
    Internet Speed
    ISP provides 15 mb/s WIFI LTE (4G), laptop WIFI 6 adapter.
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    BIOS American Megatrends International, LLC. K3502ZA.307, 08/09/2022. Network adapter: Intel Wi-Fi 6E AX211 160 MHz
You could also use Autoruns from Sysinternals (available from MS store) part of a free suite of Windows utilities.
Autoruns allows you to see all drivers, services, tasks etc and you can stop them loading with a simple check box (best to run as admin), then reboot and delete the ones you want to get rid of as they will no longer be in use (over simplified version as there can be multiple services, drivers to disable first).
Re enabling is as simple as uncheck the box and reboot (assuming you didn't delete the items).

Of course, make sure any drivers you disable are not boot critical.

Used in conjunction with RAPR, Process Explorer (also part of the Sysinternals suite) and Windows built in tools you would have some very powerful, and dangerous, system modification tools available.

As most regular users of these forums will advise, make regular full system images before messing with possible system critical files. Macrium Reflect is popular and there are several very well written guides on it's use in the tutorials section.
 

My Computer

System One

  • OS
    Windows 11 Pro 22H2, build: 22621.521
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scan 3XS Custom 1700
    CPU
    Intel i7-12700K 3.6GHz Base (5.0GHz Turbo)
    Motherboard
    Asus ProArt Creator B660 D4
    Memory
    64GB DDR 3600Mhz
    Graphics Card(s)
    Asus Tuff RTX 3080 10GB OC
    Sound Card
    Onboard Realtek
    Monitor(s) Displays
    Gigabyte G32QC 32inch 16:9 curved @2560 x 1440p 165Hz Freesync Premium Pro/ Dell SE2422H 24inch 16:9 1920 x 1080p 75Hz Freesync
    Screen Resolution
    2560 x 1440p & 1920 x 1080p
    Hard Drives
    WD SN570 1TB NVME (Boot), Samsung 870QVO 1TB (SSD), SanDisk 3D Ultra 500Gb (SSD) x2, Seagate 3Tb Expansion Desk (Ext HDD), 2x Toshiba 1Tb P300 (Ext HDD)
    PSU
    Corsair RM1000X Modular
    Case
    Corsair 4000D Airflow Desktop
    Cooling
    Corsair Hydro H150i RGB Pro XT 360mm Liquid Cooler, 3 x 120mm fans, 1x Exhaust
    Keyboard
    Microsoft Ergonomic
    Mouse
    Logitech G402
    Internet Speed
    800Mbs
    Browser
    Edge Chromium
    Antivirus
    Defender, Malwarebytes
From my understanding, and testing on my system, Intel maintains two versions of the display drivers, one in current use and the second for rollback purposes.
Unless you are very tight for space it might be worth just leaving the older version alone, so that should you develop an issue with the update you can rollback (using Device Manager) easily.
As to why you suddenly have these issues it is possible the most up to date drivers are not quite 'polished' yet. ;-)
I kept getting these igfxCUIService 7011 errors and found the culprit: The Intel Graphics Display control panel is not Windows10-11 compatible, you have to install the version from the Windows Store. I uninstalled the Intel control panel, deleted all the igfxCUIService.inf drivers (including 2022) and no more 7011 errors (that gpu Control panel is useless anyway). The bad thing is that Windows 11 flipped back to the old Acer VGA driver from 2019, possibly because oem0 is the first gpu driver in the store. I "Updated" the driver with Intel's 2022 gpu driver in Event Manager, properties and hope it will stay active, if Windows flips back to oem0 I will have to delete the old Acer VGA driver.
 

My Computers

System One System Two

  • OS
    Windows 11 Home 22H2 build: 22621.1928
    Computer type
    Laptop
    Manufacturer/Model
    Acer/Aspire5 515-54G-70AG
    CPU
    Intel i7-10510U CPU 1.8 GHZ
    Motherboard
    Intel Comet Lake-U PCH-LP Premium, firmware version 3.2
    Memory
    8 GB 1333.3 MHz Dual channel
    Graphics Card(s)
    Intel UHD + NVIDIA GeForce MX250
    Sound Card
    RealTek ALC255 chipset
    Monitor(s) Displays
    Full HD TN 16"
    Screen Resolution
    1920x1080 220 NITS
    Hard Drives
    SATA mechanical 1TB TOSHIBA HDWL110 X1UGPHELT 5600 rpm
    PSU
    Murata battery AP18C4k (31CP5/81/68) Li-Polymer Battery Pack, full capacity 46620 mWh 11.4V
    Case
    Polycarbonate with a metal panel lid
    Cooling
    1 fan
    Keyboard
    US
    Mouse
    Precision Trackpad
    Internet Speed
    15 mb/s
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    2022 Intel diplay driver: gfx_win_101.3413_101.2111.exe
  • Operating System
    Windows 11 Home 23H2 build 22631.3235
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook K3502Z S15 15" OLED
    CPU
    Intel 12th Gen. i7 12700H, 14 cores, 2.3 GHz (24M Cache, up to 4.7 GHz, 6P+8E cores)
    Motherboard
    Alder Lake-H, 1700-4700 MHz clock rate
    Memory
    8GB LPDDR4 on board + 8GB LPDDR4 3200 MHz in Dual Channel.
    Graphics card(s)
    Intel Iris Xe supports up to 4096 x 2304 @ 120Hz
    Sound Card
    Harman Kardon - DTS
    Monitor(s) Displays
    OLED 15.6inch 2.8K (2880 x 1620)
    Screen Resolution
    16:9 aspect ratio 0.2ms response time 120Hz refresh rate, 550nits
    Hard Drives
    512GB M.2 NVMe Gen4 PCIe 4.0 SSD, Micron_2450_MTFDKBA512TFK
    PSU
    90-Watt USB charger (Thunderbolt4)
    Case
    Metal lid, plastic case
    Cooling
    1 fan
    Mouse
    Precision Trackpad
    Keyboard
    With backlight
    Internet Speed
    ISP provides 15 mb/s WIFI LTE (4G), laptop WIFI 6 adapter.
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    BIOS American Megatrends International, LLC. K3502ZA.307, 08/09/2022. Network adapter: Intel Wi-Fi 6E AX211 160 MHz
Intel's Display Driver Install app is chaotic (poorly written), skips duplicate drivers and installs a non-compatible display control panel (no option to reject that). I ended up with the old ACER VGA driver installed again. had a similar experience with Intel-Driver-and-Support-Assistant-Installer.exe years ago with W10, left my Driver Store in a total mess. The best way to install is do it manually with DDU, RAPR, pnputil /delete-driver and dism /online /get-drivers /format:table all in Safe Mode. Check the drivers with Device Manager: View Drivers by Device and expand the device to see the active drivers. Check Event errors and Info after restart for driver issues. Check Problem Reports for booting issues. Took me a day but I am OK now.
 

My Computers

System One System Two

  • OS
    Windows 11 Home 22H2 build: 22621.1928
    Computer type
    Laptop
    Manufacturer/Model
    Acer/Aspire5 515-54G-70AG
    CPU
    Intel i7-10510U CPU 1.8 GHZ
    Motherboard
    Intel Comet Lake-U PCH-LP Premium, firmware version 3.2
    Memory
    8 GB 1333.3 MHz Dual channel
    Graphics Card(s)
    Intel UHD + NVIDIA GeForce MX250
    Sound Card
    RealTek ALC255 chipset
    Monitor(s) Displays
    Full HD TN 16"
    Screen Resolution
    1920x1080 220 NITS
    Hard Drives
    SATA mechanical 1TB TOSHIBA HDWL110 X1UGPHELT 5600 rpm
    PSU
    Murata battery AP18C4k (31CP5/81/68) Li-Polymer Battery Pack, full capacity 46620 mWh 11.4V
    Case
    Polycarbonate with a metal panel lid
    Cooling
    1 fan
    Keyboard
    US
    Mouse
    Precision Trackpad
    Internet Speed
    15 mb/s
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    2022 Intel diplay driver: gfx_win_101.3413_101.2111.exe
  • Operating System
    Windows 11 Home 23H2 build 22631.3235
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook K3502Z S15 15" OLED
    CPU
    Intel 12th Gen. i7 12700H, 14 cores, 2.3 GHz (24M Cache, up to 4.7 GHz, 6P+8E cores)
    Motherboard
    Alder Lake-H, 1700-4700 MHz clock rate
    Memory
    8GB LPDDR4 on board + 8GB LPDDR4 3200 MHz in Dual Channel.
    Graphics card(s)
    Intel Iris Xe supports up to 4096 x 2304 @ 120Hz
    Sound Card
    Harman Kardon - DTS
    Monitor(s) Displays
    OLED 15.6inch 2.8K (2880 x 1620)
    Screen Resolution
    16:9 aspect ratio 0.2ms response time 120Hz refresh rate, 550nits
    Hard Drives
    512GB M.2 NVMe Gen4 PCIe 4.0 SSD, Micron_2450_MTFDKBA512TFK
    PSU
    90-Watt USB charger (Thunderbolt4)
    Case
    Metal lid, plastic case
    Cooling
    1 fan
    Mouse
    Precision Trackpad
    Keyboard
    With backlight
    Internet Speed
    ISP provides 15 mb/s WIFI LTE (4G), laptop WIFI 6 adapter.
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    BIOS American Megatrends International, LLC. K3502ZA.307, 08/09/2022. Network adapter: Intel Wi-Fi 6E AX211 160 MHz
It would help if the Intel sites were consistent in saying what latest official releases were, but it gets more complicated as my laptop sometimes decides to use native Intel drivers and sometimes ASUS modified versions. There is no consistency. Only problem I have is the video drivers are 1.5GB each and start taking up a lot of space if not deleted regularly.

Frankly, it is all a bit of a mess - even worse on Insider versions which often install latest beta versions.

I end up blocking updates for Intel drivers using WIShowHide.
I found a new device: "Microsoft Streaming Service proxy" in Device Manager under Sound Video and Game Controllers with a yellow warning (no or corrupted driver) I have no idea when this was installed, suspect the August 25 update, how to get the driver (tried update, nothing)? I uninstalled the device yesterday but it came back today together with an old Intel VGA driver that I had deleted. Also my display switched back to the ACER VGA driver set again so I had to update that to my new 2022 Intel driver. maybe this "Microsoft Streaming Service proxy" has something to do with the new Intel gpu bundle. I disabled the device, may decide to roll back my display driver to Acers VGA bundle if Intel keeps installing 2019 gpu drivers.
Update (Sept. 7):
When reading old MS articles it looks like Office 2013 (aka 365) may have installed that device, I had the Office 15 auto update task actively running, now disabled the update task. I found an app in Control Panel to block automatic driver installing (see attached), will see if that works after removing that annoying driver.
 

Attachments

  • Microsoft Streaming Service Proxy.jpg
    Microsoft Streaming Service Proxy.jpg
    72.2 KB · Views: 2
  • Block installing drivers.jpg
    Block installing drivers.jpg
    26.7 KB · Views: 1
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Home 22H2 build: 22621.1928
    Computer type
    Laptop
    Manufacturer/Model
    Acer/Aspire5 515-54G-70AG
    CPU
    Intel i7-10510U CPU 1.8 GHZ
    Motherboard
    Intel Comet Lake-U PCH-LP Premium, firmware version 3.2
    Memory
    8 GB 1333.3 MHz Dual channel
    Graphics Card(s)
    Intel UHD + NVIDIA GeForce MX250
    Sound Card
    RealTek ALC255 chipset
    Monitor(s) Displays
    Full HD TN 16"
    Screen Resolution
    1920x1080 220 NITS
    Hard Drives
    SATA mechanical 1TB TOSHIBA HDWL110 X1UGPHELT 5600 rpm
    PSU
    Murata battery AP18C4k (31CP5/81/68) Li-Polymer Battery Pack, full capacity 46620 mWh 11.4V
    Case
    Polycarbonate with a metal panel lid
    Cooling
    1 fan
    Keyboard
    US
    Mouse
    Precision Trackpad
    Internet Speed
    15 mb/s
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    2022 Intel diplay driver: gfx_win_101.3413_101.2111.exe
  • Operating System
    Windows 11 Home 23H2 build 22631.3235
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook K3502Z S15 15" OLED
    CPU
    Intel 12th Gen. i7 12700H, 14 cores, 2.3 GHz (24M Cache, up to 4.7 GHz, 6P+8E cores)
    Motherboard
    Alder Lake-H, 1700-4700 MHz clock rate
    Memory
    8GB LPDDR4 on board + 8GB LPDDR4 3200 MHz in Dual Channel.
    Graphics card(s)
    Intel Iris Xe supports up to 4096 x 2304 @ 120Hz
    Sound Card
    Harman Kardon - DTS
    Monitor(s) Displays
    OLED 15.6inch 2.8K (2880 x 1620)
    Screen Resolution
    16:9 aspect ratio 0.2ms response time 120Hz refresh rate, 550nits
    Hard Drives
    512GB M.2 NVMe Gen4 PCIe 4.0 SSD, Micron_2450_MTFDKBA512TFK
    PSU
    90-Watt USB charger (Thunderbolt4)
    Case
    Metal lid, plastic case
    Cooling
    1 fan
    Mouse
    Precision Trackpad
    Keyboard
    With backlight
    Internet Speed
    ISP provides 15 mb/s WIFI LTE (4G), laptop WIFI 6 adapter.
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    BIOS American Megatrends International, LLC. K3502ZA.307, 08/09/2022. Network adapter: Intel Wi-Fi 6E AX211 160 MHz
Re-install your Sound drivers!...
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2 (22631.2715)
    Computer type
    PC/Desktop
    Manufacturer/Model
    My Self
    CPU
    Intel Alder lake i7 12700K
    Motherboard
    Asus z690 Gaming WiFi D4, Bios Ver 2802
    Memory
    32 Gb Corsair Vengeance LPX DDR4 3200 XMP1
    Graphics Card(s)
    EVGA 3070ti FTW3 Ultra Gaming & Intel Arc
    Sound Card
    Via Display port
    Monitor(s) Displays
    Dell AW2723DF
    Screen Resolution
    2560 x 1440 @ 165Hz G-Sync mode
    Hard Drives
    WD Black SN850 1Tb NVME
    Samsung 980 Pro with heatsink 1Tb NVME
    Samsung 870 Qvo 1Tb SSD,
    Seagate ST2000DM001 2Gb
    Pioneer DVD-RW DVR-219L
    PSU
    Corsair RM850
    Case
    Phanteks Enthoo Pro M Tempered Glass
    Cooling
    Be Quiet Shadow Rock 3
    Keyboard
    Logitech G Pro
    Mouse
    Logitech G903, Lightspeed + Powerplay Mat
    Internet Speed
    40Mb
    Browser
    Firefox
    Antivirus
    MS Defender
    Other Info
    Logitech C930e webcam
    Synology DS218 play 2 x 4Tb WD Red WD40EFAX
Re-install your Sound drivers!...
Intel sound drivers are part of the GPU bundle, I am not yet ready to reinstall the Intel Display drivers again, Realtek sound drivers are a pain to reinstall to get that working properly but I may try that, Looks like I may have solved the issue with Brink's reg script: Brink's .reg script post
 

Attachments

  • Device manager 9 Sept 2022.jpg
    Device manager 9 Sept 2022.jpg
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My Computers

System One System Two

  • OS
    Windows 11 Home 22H2 build: 22621.1928
    Computer type
    Laptop
    Manufacturer/Model
    Acer/Aspire5 515-54G-70AG
    CPU
    Intel i7-10510U CPU 1.8 GHZ
    Motherboard
    Intel Comet Lake-U PCH-LP Premium, firmware version 3.2
    Memory
    8 GB 1333.3 MHz Dual channel
    Graphics Card(s)
    Intel UHD + NVIDIA GeForce MX250
    Sound Card
    RealTek ALC255 chipset
    Monitor(s) Displays
    Full HD TN 16"
    Screen Resolution
    1920x1080 220 NITS
    Hard Drives
    SATA mechanical 1TB TOSHIBA HDWL110 X1UGPHELT 5600 rpm
    PSU
    Murata battery AP18C4k (31CP5/81/68) Li-Polymer Battery Pack, full capacity 46620 mWh 11.4V
    Case
    Polycarbonate with a metal panel lid
    Cooling
    1 fan
    Keyboard
    US
    Mouse
    Precision Trackpad
    Internet Speed
    15 mb/s
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    2022 Intel diplay driver: gfx_win_101.3413_101.2111.exe
  • Operating System
    Windows 11 Home 23H2 build 22631.3235
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook K3502Z S15 15" OLED
    CPU
    Intel 12th Gen. i7 12700H, 14 cores, 2.3 GHz (24M Cache, up to 4.7 GHz, 6P+8E cores)
    Motherboard
    Alder Lake-H, 1700-4700 MHz clock rate
    Memory
    8GB LPDDR4 on board + 8GB LPDDR4 3200 MHz in Dual Channel.
    Graphics card(s)
    Intel Iris Xe supports up to 4096 x 2304 @ 120Hz
    Sound Card
    Harman Kardon - DTS
    Monitor(s) Displays
    OLED 15.6inch 2.8K (2880 x 1620)
    Screen Resolution
    16:9 aspect ratio 0.2ms response time 120Hz refresh rate, 550nits
    Hard Drives
    512GB M.2 NVMe Gen4 PCIe 4.0 SSD, Micron_2450_MTFDKBA512TFK
    PSU
    90-Watt USB charger (Thunderbolt4)
    Case
    Metal lid, plastic case
    Cooling
    1 fan
    Mouse
    Precision Trackpad
    Keyboard
    With backlight
    Internet Speed
    ISP provides 15 mb/s WIFI LTE (4G), laptop WIFI 6 adapter.
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    BIOS American Megatrends International, LLC. K3502ZA.307, 08/09/2022. Network adapter: Intel Wi-Fi 6E AX211 160 MHz
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