no sound with the Realtek high definition audio Win. 11 23590 Insider build

hi,
I am a Windows Insider in the Dev channel. Build number, 23590. Within the past 4-6 month, My laptop have not been getting any sound (no sound is coming) with the driver provided by Realtek. Yet, when I go to the device manager and switched to the driver provided by Microsoft, there is sound. I tried many things but no fixes. There seems to be an issue with Realtek.

Asus Vivobook S14 435EA

Buggy driver you can try use the oldest driver from Realtek.

Windows update did provide the driver from Asus, but still the same issue. I am thinking if there could be a lose cable or two inside the laptop. Don't know if it is a hardware issue.

You can download the driver from Realtek website.

Downloaded and installed it before from Asus's website but same issue.

No try below driver.

Can there be a lose cable inside my device? Should I have a tech open my laptop and check?

Could be but if its loose cable you will not hear anything at all.

I go have a tech check it out. If there are any lose cables, have the tech help me.

I'm also PC tech and like i said if it was loose cable you will not hear anything but you said you do with Microsoft provided driver.

I switched to the driver provided by Microsoft. I want to use the Realtek driver but no sound with the Realtek driver. No sound totally with the Realtek driver. Also, when I go to the desktop version of Line, no sound, even with the driver provided by Microsoft. I should have a tech check it out.

It's your laptop i did my part explaining and providing the newest driver if you want to take it to PC tech good luck with it.

So, according to your response, no sound if cables are lose. If the lose cables are tightened, then the sound will return.

If the sound cable to speakers loose, how come you can hear audio with using Microsoft Audio driver?

Updated 2 Desktops and also tried installing it as Windows to Go clean install.
No issues to report at this point.
Copilot showed up on the Windows to go Dev using the same Local Account that I use on the standard windows installation in the same PC.

I went to have a tech look at my device. She helped me fix driver issue. There is sound but now, when I want to play MP3's via the Windows Media Player, I received the following error message: We can't open... It's encoded in MP3 format, which isn't supported. 0xC00D5212. How can I fix it? Plus, playing MP3's in another software will not start. Playing video files have sound but not MP3 files.

You can install codecs for mp3 or install VLC Media Player.

What does the error suppose to mean?

Error message text: No suitable transform was found to encode or decode the content.

Weird that no issues with video files but MP3 files have issues.