Shell Infrastructure Host high CPU usage (Windows 11)


showmak

Member
Local time
9:48 PM
Posts
1
Visit site
OS
Windows 11 Pro
Hey, this is my first post and I hope I get a support.

A clean Windows 11 installation on Lenovo ThinkPad-P72, installed all the updates provided by Windows Update, when splitting the file explorer in two windows and starts copying pictures from a window to the other one, the Shell Infrastructure Host (sihost.exe) kicks in and stays on 16% CPU with high fan speed and If I continue working on the same task the PC gets stuck and I have to restart it to resume. I don't have this issue on my ThinkPad-P71.

Shell Infrastructure Host high CPU usage.jpg
 
Windows Build/Version
Windows 11 Pro (21H2/22000.282)

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo/ThinkPad-P72
    CPU
    Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz 2.21 GHz
    Memory
    32.0 GB
    Graphics Card(s)
    Nvidia Quadro P2000
    Screen Resolution
    1080P
    Hard Drives
    Samsung SSD
    Internet Speed
    5G
    Antivirus
    Windows Defender

FreeBooter

Well-known member
Power User
VIP
Local time
9:48 PM
Posts
1,299
Location
Adana
Visit site
OS
Windows 11
Create another user account to find out if the high CPU usage by sihost.exe.

Ensure your PC is up to date.

It’s safe to run sihost.exe if it’s in the C: Windows\System32 folder.
If you locate sihost.exe in a different location (such as a subdirectory of Program Files), delete it right away.

Malware on your computer can cause a slew of issues, so take the methods below to scan your machine for viruses.

Open Command Prompt and execute bellow commands one at a time:

Code:
Dism /Online /Cleanup-Image /Restorehealth

Sfc  /Scannow
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1

Kol12

Well-known member
Member
VIP
Local time
7:48 AM
Posts
288
Visit site
OS
Windows 11 - Release Preview channel
I'm also experiencing this from time to time. I regularly run SFC and DISM checks. What could the issue be?

Shell Infrastructure Host.jpg
 

My Computer

System One

  • OS
    Windows 11 - Release Preview channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    Kol's custom ROG Z590
    CPU
    Intel 10900K @ 5.1 Ghz
    Motherboard
    Asus ROG Maximus XIII Hero Z590
    Memory
    Corsair Dominator Platinum RGB 32GB (4x8) OC to 3866Mhz CL 16
    Graphics Card(s)
    Asus ROG Strix 3080 OC edition
    Sound Card
    SoundBlaster X-AE5
    Monitor(s) Displays
    Asus ROG PG349Q 34" 120hz Gysnc
    Screen Resolution
    3440x1440
    Hard Drives
    Samsung 980 Pro 500GB
    860 EVO's
    Adata SX2000 Pro 1TB
    External RAID enclosure - Seagate 3TB HDD's
    PSU
    Seasonic Prime Ultra 1300W Platinum
    Case
    Phanteks Eclipse P600S
    Cooling
    Custom water cooling. EK Velocity (CPU), EK Quantum Vector (GPU), EK Quantum D5 Pump, 360 + 280 mm rads, 3x120mm Corsair LL, 3x 140mm Corsair LL fans
    Keyboard
    Corsair K70 MK.2 SE
    Mouse
    Corsair Dark Core Pro Wireless
    Antivirus
    Windows Defender

Kol12

Well-known member
Member
VIP
Local time
7:48 AM
Posts
288
Visit site
OS
Windows 11 - Release Preview channel
I think there is bug with the Photos app in Win 11. I notice the high CPU on sihost.exe starts when using the photos app as well.

 

My Computer

System One

  • OS
    Windows 11 - Release Preview channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    Kol's custom ROG Z590
    CPU
    Intel 10900K @ 5.1 Ghz
    Motherboard
    Asus ROG Maximus XIII Hero Z590
    Memory
    Corsair Dominator Platinum RGB 32GB (4x8) OC to 3866Mhz CL 16
    Graphics Card(s)
    Asus ROG Strix 3080 OC edition
    Sound Card
    SoundBlaster X-AE5
    Monitor(s) Displays
    Asus ROG PG349Q 34" 120hz Gysnc
    Screen Resolution
    3440x1440
    Hard Drives
    Samsung 980 Pro 500GB
    860 EVO's
    Adata SX2000 Pro 1TB
    External RAID enclosure - Seagate 3TB HDD's
    PSU
    Seasonic Prime Ultra 1300W Platinum
    Case
    Phanteks Eclipse P600S
    Cooling
    Custom water cooling. EK Velocity (CPU), EK Quantum Vector (GPU), EK Quantum D5 Pump, 360 + 280 mm rads, 3x120mm Corsair LL, 3x 140mm Corsair LL fans
    Keyboard
    Corsair K70 MK.2 SE
    Mouse
    Corsair Dark Core Pro Wireless
    Antivirus
    Windows Defender

FreeBooter

Well-known member
Power User
VIP
Local time
9:48 PM
Posts
1,299
Location
Adana
Visit site
OS
Windows 11

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1

Kol12

Well-known member
Member
VIP
Local time
7:48 AM
Posts
288
Visit site
OS
Windows 11 - Release Preview channel

My Computer

System One

  • OS
    Windows 11 - Release Preview channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    Kol's custom ROG Z590
    CPU
    Intel 10900K @ 5.1 Ghz
    Motherboard
    Asus ROG Maximus XIII Hero Z590
    Memory
    Corsair Dominator Platinum RGB 32GB (4x8) OC to 3866Mhz CL 16
    Graphics Card(s)
    Asus ROG Strix 3080 OC edition
    Sound Card
    SoundBlaster X-AE5
    Monitor(s) Displays
    Asus ROG PG349Q 34" 120hz Gysnc
    Screen Resolution
    3440x1440
    Hard Drives
    Samsung 980 Pro 500GB
    860 EVO's
    Adata SX2000 Pro 1TB
    External RAID enclosure - Seagate 3TB HDD's
    PSU
    Seasonic Prime Ultra 1300W Platinum
    Case
    Phanteks Eclipse P600S
    Cooling
    Custom water cooling. EK Velocity (CPU), EK Quantum Vector (GPU), EK Quantum D5 Pump, 360 + 280 mm rads, 3x120mm Corsair LL, 3x 140mm Corsair LL fans
    Keyboard
    Corsair K70 MK.2 SE
    Mouse
    Corsair Dark Core Pro Wireless
    Antivirus
    Windows Defender

PelleChevelle

New member
Local time
8:48 PM
Posts
4
Visit site
OS
Windows 11
Same here! But the "funny" thing is that my son, that's got an identical rig, the same programs plus a ton of gaming and cad programs doesn't have this problem!
 

My Computer

System One

  • OS
    Windows 11

Kol12

Well-known member
Member
VIP
Local time
7:48 AM
Posts
288
Visit site
OS
Windows 11 - Release Preview channel
Same here! But the "funny" thing is that my son, that's got an identical rig, the same programs plus a ton of gaming and cad programs doesn't have this problem!
Is the Photos app the culprit on your machine? I'm surprised if this hadn't been fixed by now.
 

My Computer

System One

  • OS
    Windows 11 - Release Preview channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    Kol's custom ROG Z590
    CPU
    Intel 10900K @ 5.1 Ghz
    Motherboard
    Asus ROG Maximus XIII Hero Z590
    Memory
    Corsair Dominator Platinum RGB 32GB (4x8) OC to 3866Mhz CL 16
    Graphics Card(s)
    Asus ROG Strix 3080 OC edition
    Sound Card
    SoundBlaster X-AE5
    Monitor(s) Displays
    Asus ROG PG349Q 34" 120hz Gysnc
    Screen Resolution
    3440x1440
    Hard Drives
    Samsung 980 Pro 500GB
    860 EVO's
    Adata SX2000 Pro 1TB
    External RAID enclosure - Seagate 3TB HDD's
    PSU
    Seasonic Prime Ultra 1300W Platinum
    Case
    Phanteks Eclipse P600S
    Cooling
    Custom water cooling. EK Velocity (CPU), EK Quantum Vector (GPU), EK Quantum D5 Pump, 360 + 280 mm rads, 3x120mm Corsair LL, 3x 140mm Corsair LL fans
    Keyboard
    Corsair K70 MK.2 SE
    Mouse
    Corsair Dark Core Pro Wireless
    Antivirus
    Windows Defender

PelleChevelle

New member
Local time
8:48 PM
Posts
4
Visit site
OS
Windows 11
Is the Photos app the culprit on your machine? I'm surprised if this hadn't been fixed by now.
Yes it is! At least it's part of the problem. I un-installed Photos and the problem is gone. But how come my son don't get the same problem? The difference between us is that he doesn't use One drive. I'll investigate that eventuality later. Maybe one of his gaming installs "solves" the problem?
 

My Computer

System One

  • OS
    Windows 11

PelleChevelle

New member
Local time
8:48 PM
Posts
4
Visit site
OS
Windows 11
Yes it is! At least it's part of the problem. I un-installed Photos and the problem is gone. But how come my son don't get the same problem? The difference between us is that he doesn't use One drive. I'll investigate that eventuality later. Maybe one of his gaming installs "solves" the problem?
...and we got the same version of Windows 11
 

My Computer

System One

  • OS
    Windows 11

PelleChevelle

New member
Local time
8:48 PM
Posts
4
Visit site
OS
Windows 11
This is odd and by god I hope I'm wrong?
I've been opening tons of image files now without triggering the SIhost. But as soon as I opened a file that can be labeled "adult", the SIhost kicks in and spikes at approx 10% and stays there. I've done this test over and over, and the result is persistent. Can someone please confirm or dismiss? Does certain images have hidden tags that starts some processes or what?
 

My Computer

System One

  • OS
    Windows 11

Latest Tutorials

Latest Support Threads

Top Bottom