BSOD after running 23H2 upgrade

Hi,

Hope you can help.

MS tried to upgrade my PC to 23H2 today and now I get the BSOD.

I have used another ms tablet to download the create media, and then create a bootable usb.

Putting this in the pc, and choosing repair, and startup repair I get, couldn’t repair your PC

I click on Advanced Options, troubleshoot, which takes me back to the advanced options page.

I then try uninstall feature update and get We ran into a problem and won’t be able to uninstall the latest feature update of windows.

I try the System Recovery Image, but it can’t find that either.

So then I thought stuff it, I’ll have to do a clean install,

I get setup is starting, I don’t have a product key, (it’s on the PC), choose win 11 pro, and get told my PC doesn’t meet the minimum requirements, which is rubbish as I’ve been running it for years.

Same with Win 11 Home

So now I’ve run out of ideas...

Sorry I can’t help with system info as it’s on the PC, just know it’s got B550 Aorus Elite AC V2

I’ve gone into bios

AMD Ryzen 5 3600

That’s about it

What I can find from my order history

PC Specs

Motherboard
B550 Aorus Elite AC V2

Processor
AMD Ryzen 5 3600

C: Crucial P3 2TB M.2 PCIe Gen3 NVMe Internal SSD (OS)
D: Crucial P3 2TB M.2 PCIe Gen3 NVMe Internal SSD (Data)
F: 2 TB HDD (Photos and Videos)
G: 2 TB HDD (C: Drive Backup)
H: 2 TB HDD (D: and F: Drive Backup)

Video Card
ASUS NVIDIA GeForce RTX 3060 DUAL OC V2 12GB GDDR6

Memory
Crucial Ballistix BL2K8G36C16U4B 3600 MHz, DDR4, DRAM, Desktop Gaming Memory Kit, 16GB (8GB x2), CL16, Black

Welcome to the forum. Sorry it had to be under these circumstances. Since your post was not entered into the BSOD section, I am flagging @zbook He or one of the others experienced in dealing with bsod will advise you.
I am assuming you do not have a backup image of your system made before the failed upgrade. Is that correct? If you do have an image, use your backup application recovery media to see if you can restore it.

A word of advice. When doing a clean install, it is advisable to disconnect all drives except your system drive to prevent your bootloader from being written to the wrong drive.
Always do a clean install with all bios overclocking disabled. If it were me I would set the bios to default.

By the way, you can enter all those specs as a permanent entry to your forum profile. Click on your name on the forum toolbar and select system specs.That way you won't be asked for the information in the future.
Good luck.

In case it is needed Eleven Forum has multiple threads for installing Windows on incompatible hardware.






Before the clean install test the drive and RAM.

These tests can run overnight while sleeping as needed.




Run Sea Tools bootable Long Generic test > take pictures > post share links





Run Memtest86+ for 8 or more passes > take pictures > post share links

glasskuter said:

Welcome to the forum. Sorry it had to be under these circumstances. Since your post was not entered into the BSOD section, I am flagging @zbook He or one of the others experienced in dealing with bsod will advise you.
I am assuming you do not have a backup image of your system made before the failed upgrade. Is that correct? If you do have an image, use your backup application recovery media to see if you can restore it.

A word of advice. When doing a clean install, it is advisable to disconnect all drives except your system drive to prevent your bootloader from being written to the wrong drive.
Always do a clean install with all bios overclocking disabled. If it were me I would set the bios to default.

By the way, you can enter all those specs as a permanent entry to your forum profile. Click on your name on the forum toolbar and select system specs.That way you won't be asked for the information in the future.
Good luck.

Click to expand...

Thank you for your response,

It’s going to be difficult to remove the D drive as both the M.2’s need the graphics card removing every time. And knowing me I’ll remove the wrong one.

I still do not understand why it is telling me it does not meet system requirements when it’s been running Win 11 for three years.

zbook said:

In case it is needed Eleven Forum has multiple threads for installing Windows on incompatible hardware.

Let's install Windows 11 on incompatible hardware

Inspired on this thread: Let's run Win10 on really really old hardware - Windows 10 Help Forums Most of our machines are unsupported on Windows 11, why not force it? --------- Run Windows 11 on unsupported machines --------- 1. How to Bypass Windows 11's TPM, CPU and RAM Requirements 2...

www.elevenforum.com

Before the clean install test the drive and RAM.

These tests can run overnight while sleeping as needed.




Run Sea Tools bootable Long Generic test > take pictures > post share links

SeaTools Bootable | Seagate US

https://www.seagate.com/content/dam/seagate/migrated-assets/old-support-files/seatools/USBbootSetup-SeaToolsBootable.zip

Run Memtest86+ for 8 or more passes > take pictures > post share links

Memtest86+ | The Open-Source Memory Testing Tool

Memtest86+ is an advanced, free, open-source, stand-alone memory tester for 32- and 64-bit computers (UEFI & BIOS supported)

www.memtest.org

MemTest86+ - Test RAM

Test your RAM with MemTest 86+

www.tenforums.com

Clean Install Windows 11 Tutorial

This tutorial will show you step by step on how to clean install Windows 11 at boot on your PC with or without an Internet connection and setup with a local account or Microsoft account. Windows 11 has all the power and security of Windows 10 with a redesigned and refreshed look. It also comes...

www.elevenforum.com

Click to expand...

I’m going to have to buy some more USB memory sticks to run these.

I don’t believe that I have incompatible hardware seeing as it’s been running Win 11 for three years or so, and this only happened after it tried a Win 11 update.

Quite why it’s failed to roll back after a failed upgrade I do not understand.

zbook said:

In case it is needed Eleven Forum has multiple threads for installing Windows on incompatible hardware.

Let's install Windows 11 on incompatible hardware

Inspired on this thread: Let's run Win10 on really really old hardware - Windows 10 Help Forums Most of our machines are unsupported on Windows 11, why not force it? --------- Run Windows 11 on unsupported machines --------- 1. How to Bypass Windows 11's TPM, CPU and RAM Requirements 2...

www.elevenforum.com

Before the clean install test the drive and RAM.

These tests can run overnight while sleeping as needed.




Run Sea Tools bootable Long Generic test > take pictures > post share links

SeaTools Bootable | Seagate US

https://www.seagate.com/content/dam/seagate/migrated-assets/old-support-files/seatools/USBbootSetup-SeaToolsBootable.zip

Run Memtest86+ for 8 or more passes > take pictures > post share links

Memtest86+ | The Open-Source Memory Testing Tool

Memtest86+ is an advanced, free, open-source, stand-alone memory tester for 32- and 64-bit computers (UEFI & BIOS supported)

www.memtest.org

MemTest86+ - Test RAM

Test your RAM with MemTest 86+

www.tenforums.com

Clean Install Windows 11 Tutorial

This tutorial will show you step by step on how to clean install Windows 11 at boot on your PC with or without an Internet connection and setup with a local account or Microsoft account. Windows 11 has all the power and security of Windows 10 with a redesigned and refreshed look. It also comes...

www.elevenforum.com

Click to expand...

I downloaded the SeaTools Bootable onto a USB, but I just get

An operating system wasn’t found. Try disconnecting any drives that don’t contain an operating system.
Press any key to continue

It just will not boot with it

Try Sea Tools Legacy / dos

zbook said:

Try Sea Tools Legacy / dos

SeaTools | Support Seagate US

SeaTools - Quick diagnostic tool that checks the health of your drive.

www.seagate.com

Click to expand...

Which would you recommend?

There’s more than one

I tried the 2.23 iso

Same error message

The others are for diskettes

It doesn’t seem to like iso images

Indicate whether it will or will not boot Memtest86+.



These are additional methods for drive testing using windows PE:


Sea Tools
etc.


Another is using bootable Linux:

zbook said:

Indicate whether it will or will not boot Memtest86+.



These are additional methods for drive testing using windows PE:

5 Bootable Windows PE ISO To Boot, Recover And Repair Windows

Hiren's BootCD was one of the best bootable CDs with lots of rescue tools to repair your Microsoft Windows and recover lost data, unfortunately, the

www.geckoandfly.com

Sea Tools

HD Tune website

HD Tune

www.hdtune.com

Check Hard Disk for Bad Sectors | Scan Disk on Windows

Macrorit Disk Scanner is a free and smart disk scanner helps you fast check bad sectors, scan disk, surface test and mark the location of bad sectors when disk failure happens to Windows

macrorit.com

etc.


Another is using bootable Linux:

Hard Disk Sentinel - Free Linux version

Hard Disk Sentinel Linux edition free console version

www.hdsentinel.com

Click to expand...

It won’t boot memtest86+

I’ll have to wait for the 32GB USB sticks to try out MediCatUSB

This is driving me crazy, if an update fails it normally rolls back to the previous one, why not this time?

I have disconnected all but the 2 M.2’s and using scanos I get this, so it has a windows folder and an old.window one, which for some reason “cannot be found”



?

I also get “access is denied” when trying to use /fixboot

See if the computer will boot using Memtest86:


The free version will only run 4 passes > post images or share links

Don’t know if this helps

zbook said:

See if the computer will boot using Memtest86:

MemTest86 - Official Site of the x86 Memory Testing Tool

MemTest86 is the original self booting memory testing software for x86 and ARM computers. Supporting both BIOS and UEFI, with options to boot from USB.

www.memtest86.com

The free version will only run 4 passes > post images or share links

Click to expand...

It won’t boot memtest86+

Will it boot the software: Memtest86?

I’ve got a really, really old windows tablet that ages to download stuff, so I’ve had to order a refurbished laptop to help with this.

(and also to let me get on with some stuff I need to do)

glasskuter said:

Welcome to the forum. Sorry it had to be under these circumstances. Since your post was not entered into the BSOD section, I am flagging @zbook He or one of the others experienced in dealing with bsod will advise you.
I am assuming you do not have a backup image of your system made before the failed upgrade. Is that correct? If you do have an image, use your backup application recovery media to see if you can restore it.

A word of advice. When doing a clean install, it is advisable to disconnect all drives except your system drive to prevent your bootloader from being written to the wrong drive.
Always do a clean install with all bios overclocking disabled. If it were me I would set the bios to default.

By the way, you can enter all those specs as a permanent entry to your forum profile. Click on your name on the forum toolbar and select system specs.That way you won't be asked for the information in the future.
Good luck.

Click to expand...

I should have listened to the bit about removing all but the OS drive, but seeing as both the M.2 drives are under the graphics card they are a pain to remove, plus it means removing and replacing the heat sinks along with the thermal layer being disturbed every time.

I did remove the others that are cable connected.

For some reason the update reset the BIOS to default so my OS drive was the 2nd drive on the boot list, and as my M.2 drives are exactly the same as seen in the BIOS I didn’t recognise it has done this.

Just for something else to try I promoted the 2nd to 1st and restarted the PC, and the update restarted at 75%.

Now fully updated and okay.

But why the update reset the BIOS, and why it couldn’t find the OS as the 2nd boot device I don’t know.