phone link


G

GrahamW

Member
Local time
6:05 PM
Posts
30
OS
Windows 11 Pro
anybody know how to get the Windows 11 phone link working with an iPhone 11 pro max have tried everything, just shows Android not Apple, checked Bluetooth that's all in order a pain
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom
    CPU
    3.70 gigahertz AMD Ryzen 7 2700X Eight-Core
    Motherboard
    Board: Gigabyte Technology Co., Ltd. B450 AORUS PRO-CF Serial Number: Default string Bus Clock: 100 megahertz UEFI: American Megatrends Inc. F41 07/22/2019
    Memory
    16 gb
    Graphics Card(s)
    NVIDIA GeForce GTX 1660 Ti [Display adapter] AUS BE27A [Monitor] (27.2"vis, s/n L5LMQS024809, May 2020)
    Sound Card
    (Creative SB X-Fi)
    Monitor(s) Displays
    AUS BE27A [Monitor] (27.2"vis, s/n L5LMQS024809, May 2020)
    Hard Drives
    5357.01 Gigabytes Usable Hard Drive Capacity
    3071.79 Gigabytes Hard Drive Free Space

    PIONEER BD-RW BDR-S12 [Optical drive]
    WD Virtual CD 0748 USB Device [Optical drive]

    Generic Storage Device USB Device [Hard drive] -- drive 4
    Samsung Portable SSD T5 SCSI Disk Device (1000.20 GB) -- drive 6, s/n FF7C28654321
    Samsung Portable SSD T5 SCSI Disk Device (1000.20 GB) -- drive 7, s/n C4A198654321
    Samsung SSD 860 EVO 1TB [Hard drive] (1000.20 GB) -- drive 0, s/n S3Z9NB0K718938M, rev RVT04B6Q, SMART Status: Healthy
    SanDisk Ultra Fit USB Device (62.11 GB) -- drive 3, s/n 4C530001190531118022
    SMI USB DISK USB Device (31.45 GB) -- drive 9, s/n AA00000000000489
    ST2000DM001-1ER164 [Hard drive] (2000.40 GB) -- drive 2, s/n W4Z3WSKK, rev CC26, SMART Status: Healthy
    WD My Passport 0748 USB Device [Hard drive] (1000.17 GB) -- drive 5, s/n WX71C62S3364
    WDC WD2500KS-00MJB0 [Hard drive] (250.06 GB) -- drive 1, s/n WD-WCANK4899486, rev 02.01C03, SMART Status: Healthy
    Mouse
    mx master 25
    Internet Speed
    50gps
    Antivirus
    Norton
Have you updated the app?
There’s a Phone link app on the Apple App Store, have you downloaded this? I didn’t need it though, just updated the Phone app & set up the iPhone.
 

My Computer

System One

  • OS
    Windows 11 Pro 64bit
    Computer type
    Laptop
    Manufacturer/Model
    PC Specialist Optimus VII V17-960 Gaming Laptop.
    CPU
    6th Gen Intel Core i7-6700HQ Quad Core processor.
    Memory
    16GB HyperX IMPACT 1600MHz SODIMM DDR3 (2 x 8GB)
    Graphics Card(s)
    NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
    Sound Card
    Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2 & Realtek
    Monitor(s) Displays
    Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
    Screen Resolution
    Full HD IPS display (1920 x 1080).
    Hard Drives
    4TB SSD (internal).
    1x 1TB & 1x 5TB external HDDs.
    Cooling
    STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
    Keyboard
    Logitech K800 wireless keyboard
    Mouse
    Logitech M705 wireless mouse
    Internet Speed
    Upto 100Mbps
    Browser
    Edge.
    Antivirus
    Windows Defender & MalwareBytes pro.
I have the latest phone link software, have checked apps store I am now trying to pair the phone with Windows Bluetooth
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom
    CPU
    3.70 gigahertz AMD Ryzen 7 2700X Eight-Core
    Motherboard
    Board: Gigabyte Technology Co., Ltd. B450 AORUS PRO-CF Serial Number: Default string Bus Clock: 100 megahertz UEFI: American Megatrends Inc. F41 07/22/2019
    Memory
    16 gb
    Graphics Card(s)
    NVIDIA GeForce GTX 1660 Ti [Display adapter] AUS BE27A [Monitor] (27.2"vis, s/n L5LMQS024809, May 2020)
    Sound Card
    (Creative SB X-Fi)
    Monitor(s) Displays
    AUS BE27A [Monitor] (27.2"vis, s/n L5LMQS024809, May 2020)
    Hard Drives
    5357.01 Gigabytes Usable Hard Drive Capacity
    3071.79 Gigabytes Hard Drive Free Space

    PIONEER BD-RW BDR-S12 [Optical drive]
    WD Virtual CD 0748 USB Device [Optical drive]

    Generic Storage Device USB Device [Hard drive] -- drive 4
    Samsung Portable SSD T5 SCSI Disk Device (1000.20 GB) -- drive 6, s/n FF7C28654321
    Samsung Portable SSD T5 SCSI Disk Device (1000.20 GB) -- drive 7, s/n C4A198654321
    Samsung SSD 860 EVO 1TB [Hard drive] (1000.20 GB) -- drive 0, s/n S3Z9NB0K718938M, rev RVT04B6Q, SMART Status: Healthy
    SanDisk Ultra Fit USB Device (62.11 GB) -- drive 3, s/n 4C530001190531118022
    SMI USB DISK USB Device (31.45 GB) -- drive 9, s/n AA00000000000489
    ST2000DM001-1ER164 [Hard drive] (2000.40 GB) -- drive 2, s/n W4Z3WSKK, rev CC26, SMART Status: Healthy
    WD My Passport 0748 USB Device [Hard drive] (1000.17 GB) -- drive 5, s/n WX71C62S3364
    WDC WD2500KS-00MJB0 [Hard drive] (250.06 GB) -- drive 1, s/n WD-WCANK4899486, rev 02.01C03, SMART Status: Healthy
    Mouse
    mx master 25
    Internet Speed
    50gps
    Antivirus
    Norton
Yes I was asked to pair the phone via Bluetooth but my phone is already paired So connection was fine. Hopefully once you phone is paired it’ll connect to My Phone.
 

My Computer

System One

  • OS
    Windows 11 Pro 64bit
    Computer type
    Laptop
    Manufacturer/Model
    PC Specialist Optimus VII V17-960 Gaming Laptop.
    CPU
    6th Gen Intel Core i7-6700HQ Quad Core processor.
    Memory
    16GB HyperX IMPACT 1600MHz SODIMM DDR3 (2 x 8GB)
    Graphics Card(s)
    NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
    Sound Card
    Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2 & Realtek
    Monitor(s) Displays
    Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
    Screen Resolution
    Full HD IPS display (1920 x 1080).
    Hard Drives
    4TB SSD (internal).
    1x 1TB & 1x 5TB external HDDs.
    Cooling
    STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
    Keyboard
    Logitech K800 wireless keyboard
    Mouse
    Logitech M705 wireless mouse
    Internet Speed
    Upto 100Mbps
    Browser
    Edge.
    Antivirus
    Windows Defender & MalwareBytes pro.
phone will still not pair I give up
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom
    CPU
    3.70 gigahertz AMD Ryzen 7 2700X Eight-Core
    Motherboard
    Board: Gigabyte Technology Co., Ltd. B450 AORUS PRO-CF Serial Number: Default string Bus Clock: 100 megahertz UEFI: American Megatrends Inc. F41 07/22/2019
    Memory
    16 gb
    Graphics Card(s)
    NVIDIA GeForce GTX 1660 Ti [Display adapter] AUS BE27A [Monitor] (27.2"vis, s/n L5LMQS024809, May 2020)
    Sound Card
    (Creative SB X-Fi)
    Monitor(s) Displays
    AUS BE27A [Monitor] (27.2"vis, s/n L5LMQS024809, May 2020)
    Hard Drives
    5357.01 Gigabytes Usable Hard Drive Capacity
    3071.79 Gigabytes Hard Drive Free Space

    PIONEER BD-RW BDR-S12 [Optical drive]
    WD Virtual CD 0748 USB Device [Optical drive]

    Generic Storage Device USB Device [Hard drive] -- drive 4
    Samsung Portable SSD T5 SCSI Disk Device (1000.20 GB) -- drive 6, s/n FF7C28654321
    Samsung Portable SSD T5 SCSI Disk Device (1000.20 GB) -- drive 7, s/n C4A198654321
    Samsung SSD 860 EVO 1TB [Hard drive] (1000.20 GB) -- drive 0, s/n S3Z9NB0K718938M, rev RVT04B6Q, SMART Status: Healthy
    SanDisk Ultra Fit USB Device (62.11 GB) -- drive 3, s/n 4C530001190531118022
    SMI USB DISK USB Device (31.45 GB) -- drive 9, s/n AA00000000000489
    ST2000DM001-1ER164 [Hard drive] (2000.40 GB) -- drive 2, s/n W4Z3WSKK, rev CC26, SMART Status: Healthy
    WD My Passport 0748 USB Device [Hard drive] (1000.17 GB) -- drive 5, s/n WX71C62S3364
    WDC WD2500KS-00MJB0 [Hard drive] (250.06 GB) -- drive 1, s/n WD-WCANK4899486, rev 02.01C03, SMART Status: Healthy
    Mouse
    mx master 25
    Internet Speed
    50gps
    Antivirus
    Norton
Is there any error message?
I would download Revo Uninstaller free & cleanly uninstall the Phone app, then reinstall it from the store to see if that improves things. Apps are under their own tab on the left side of the program.
 

My Computer

System One

  • OS
    Windows 11 Pro 64bit
    Computer type
    Laptop
    Manufacturer/Model
    PC Specialist Optimus VII V17-960 Gaming Laptop.
    CPU
    6th Gen Intel Core i7-6700HQ Quad Core processor.
    Memory
    16GB HyperX IMPACT 1600MHz SODIMM DDR3 (2 x 8GB)
    Graphics Card(s)
    NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
    Sound Card
    Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2 & Realtek
    Monitor(s) Displays
    Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
    Screen Resolution
    Full HD IPS display (1920 x 1080).
    Hard Drives
    4TB SSD (internal).
    1x 1TB & 1x 5TB external HDDs.
    Cooling
    STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
    Keyboard
    Logitech K800 wireless keyboard
    Mouse
    Logitech M705 wireless mouse
    Internet Speed
    Upto 100Mbps
    Browser
    Edge.
    Antivirus
    Windows Defender & MalwareBytes pro.
Phone Link did not pair with iPhone until very recently. I'm not experienced with using Phone Link so can't comment. I'm not sure if the link below mean Phone Link for IOS as a separate App or they're just suggesting Phone Link will not work with IOS.

blogs.windows.com

Phone Link for iOS is now rolling out to all Windows 11 customers

UPDATE — May 15, 2023 — We are pleased to announce that Phone Link for iOS is now available to all Windows 11 customers. Today, we are excited to announce that Microsoft Phone Link for iOS on Windows 11 is beginning to
blogs.windows.com blogs.windows.com
 

My Computer

System One

  • OS
    Win 7/10/11
    Computer type
    PC/Desktop
    Other Info
    I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
I have downloaded Revo and uninstalled Phone Link then re-installed it but it has made no difference iPhone is still greyed out in the app, my Bluetooth is working fine as all the other devices that use it are working fine, what next?
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom
    CPU
    3.70 gigahertz AMD Ryzen 7 2700X Eight-Core
    Motherboard
    Board: Gigabyte Technology Co., Ltd. B450 AORUS PRO-CF Serial Number: Default string Bus Clock: 100 megahertz UEFI: American Megatrends Inc. F41 07/22/2019
    Memory
    16 gb
    Graphics Card(s)
    NVIDIA GeForce GTX 1660 Ti [Display adapter] AUS BE27A [Monitor] (27.2"vis, s/n L5LMQS024809, May 2020)
    Sound Card
    (Creative SB X-Fi)
    Monitor(s) Displays
    AUS BE27A [Monitor] (27.2"vis, s/n L5LMQS024809, May 2020)
    Hard Drives
    5357.01 Gigabytes Usable Hard Drive Capacity
    3071.79 Gigabytes Hard Drive Free Space

    PIONEER BD-RW BDR-S12 [Optical drive]
    WD Virtual CD 0748 USB Device [Optical drive]

    Generic Storage Device USB Device [Hard drive] -- drive 4
    Samsung Portable SSD T5 SCSI Disk Device (1000.20 GB) -- drive 6, s/n FF7C28654321
    Samsung Portable SSD T5 SCSI Disk Device (1000.20 GB) -- drive 7, s/n C4A198654321
    Samsung SSD 860 EVO 1TB [Hard drive] (1000.20 GB) -- drive 0, s/n S3Z9NB0K718938M, rev RVT04B6Q, SMART Status: Healthy
    SanDisk Ultra Fit USB Device (62.11 GB) -- drive 3, s/n 4C530001190531118022
    SMI USB DISK USB Device (31.45 GB) -- drive 9, s/n AA00000000000489
    ST2000DM001-1ER164 [Hard drive] (2000.40 GB) -- drive 2, s/n W4Z3WSKK, rev CC26, SMART Status: Healthy
    WD My Passport 0748 USB Device [Hard drive] (1000.17 GB) -- drive 5, s/n WX71C62S3364
    WDC WD2500KS-00MJB0 [Hard drive] (250.06 GB) -- drive 1, s/n WD-WCANK4899486, rev 02.01C03, SMART Status: Healthy
    Mouse
    mx master 25
    Internet Speed
    50gps
    Antivirus
    Norton
GrahamW said:
I have downloaded Revo and uninstalled Phone Link then re-installed it but it has made no difference iPhone is still greyed out in the app, my Bluetooth is working fine as all the other devices that use it are working fine, what next?
Click to expand...
Do you perhaps have to give some type of permission on the iPhone itself for it to connect initially?
 

My Computer

System One

  • OS
    Win 7/10/11
    Computer type
    PC/Desktop
    Other Info
    I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
I have tried everything nothing will make my iPhone 11 Pro Max with 16.5.1 software connect to Windows 11, all other device that use Bluetooth work fine.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom
    CPU
    3.70 gigahertz AMD Ryzen 7 2700X Eight-Core
    Motherboard
    Board: Gigabyte Technology Co., Ltd. B450 AORUS PRO-CF Serial Number: Default string Bus Clock: 100 megahertz UEFI: American Megatrends Inc. F41 07/22/2019
    Memory
    16 gb
    Graphics Card(s)
    NVIDIA GeForce GTX 1660 Ti [Display adapter] AUS BE27A [Monitor] (27.2"vis, s/n L5LMQS024809, May 2020)
    Sound Card
    (Creative SB X-Fi)
    Monitor(s) Displays
    AUS BE27A [Monitor] (27.2"vis, s/n L5LMQS024809, May 2020)
    Hard Drives
    5357.01 Gigabytes Usable Hard Drive Capacity
    3071.79 Gigabytes Hard Drive Free Space

    PIONEER BD-RW BDR-S12 [Optical drive]
    WD Virtual CD 0748 USB Device [Optical drive]

    Generic Storage Device USB Device [Hard drive] -- drive 4
    Samsung Portable SSD T5 SCSI Disk Device (1000.20 GB) -- drive 6, s/n FF7C28654321
    Samsung Portable SSD T5 SCSI Disk Device (1000.20 GB) -- drive 7, s/n C4A198654321
    Samsung SSD 860 EVO 1TB [Hard drive] (1000.20 GB) -- drive 0, s/n S3Z9NB0K718938M, rev RVT04B6Q, SMART Status: Healthy
    SanDisk Ultra Fit USB Device (62.11 GB) -- drive 3, s/n 4C530001190531118022
    SMI USB DISK USB Device (31.45 GB) -- drive 9, s/n AA00000000000489
    ST2000DM001-1ER164 [Hard drive] (2000.40 GB) -- drive 2, s/n W4Z3WSKK, rev CC26, SMART Status: Healthy
    WD My Passport 0748 USB Device [Hard drive] (1000.17 GB) -- drive 5, s/n WX71C62S3364
    WDC WD2500KS-00MJB0 [Hard drive] (250.06 GB) -- drive 1, s/n WD-WCANK4899486, rev 02.01C03, SMART Status: Healthy
    Mouse
    mx master 25
    Internet Speed
    50gps
    Antivirus
    Norton
Is the phone current connected via Bluetooth?
Does it appear under device manager when connected?
 

My Computer

System One

  • OS
    Windows 11 Pro 64bit
    Computer type
    Laptop
    Manufacturer/Model
    PC Specialist Optimus VII V17-960 Gaming Laptop.
    CPU
    6th Gen Intel Core i7-6700HQ Quad Core processor.
    Memory
    16GB HyperX IMPACT 1600MHz SODIMM DDR3 (2 x 8GB)
    Graphics Card(s)
    NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
    Sound Card
    Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2 & Realtek
    Monitor(s) Displays
    Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
    Screen Resolution
    Full HD IPS display (1920 x 1080).
    Hard Drives
    4TB SSD (internal).
    1x 1TB & 1x 5TB external HDDs.
    Cooling
    STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
    Keyboard
    Logitech K800 wireless keyboard
    Mouse
    Logitech M705 wireless mouse
    Internet Speed
    Upto 100Mbps
    Browser
    Edge.
    Antivirus
    Windows Defender & MalwareBytes pro.
no it does not appear in device manager, and it is not connected via Bluetooth
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom
    CPU
    3.70 gigahertz AMD Ryzen 7 2700X Eight-Core
    Motherboard
    Board: Gigabyte Technology Co., Ltd. B450 AORUS PRO-CF Serial Number: Default string Bus Clock: 100 megahertz UEFI: American Megatrends Inc. F41 07/22/2019
    Memory
    16 gb
    Graphics Card(s)
    NVIDIA GeForce GTX 1660 Ti [Display adapter] AUS BE27A [Monitor] (27.2"vis, s/n L5LMQS024809, May 2020)
    Sound Card
    (Creative SB X-Fi)
    Monitor(s) Displays
    AUS BE27A [Monitor] (27.2"vis, s/n L5LMQS024809, May 2020)
    Hard Drives
    5357.01 Gigabytes Usable Hard Drive Capacity
    3071.79 Gigabytes Hard Drive Free Space

    PIONEER BD-RW BDR-S12 [Optical drive]
    WD Virtual CD 0748 USB Device [Optical drive]

    Generic Storage Device USB Device [Hard drive] -- drive 4
    Samsung Portable SSD T5 SCSI Disk Device (1000.20 GB) -- drive 6, s/n FF7C28654321
    Samsung Portable SSD T5 SCSI Disk Device (1000.20 GB) -- drive 7, s/n C4A198654321
    Samsung SSD 860 EVO 1TB [Hard drive] (1000.20 GB) -- drive 0, s/n S3Z9NB0K718938M, rev RVT04B6Q, SMART Status: Healthy
    SanDisk Ultra Fit USB Device (62.11 GB) -- drive 3, s/n 4C530001190531118022
    SMI USB DISK USB Device (31.45 GB) -- drive 9, s/n AA00000000000489
    ST2000DM001-1ER164 [Hard drive] (2000.40 GB) -- drive 2, s/n W4Z3WSKK, rev CC26, SMART Status: Healthy
    WD My Passport 0748 USB Device [Hard drive] (1000.17 GB) -- drive 5, s/n WX71C62S3364
    WDC WD2500KS-00MJB0 [Hard drive] (250.06 GB) -- drive 1, s/n WD-WCANK4899486, rev 02.01C03, SMART Status: Healthy
    Mouse
    mx master 25
    Internet Speed
    50gps
    Antivirus
    Norton
Does the phone pair at all or just not connect to the phone app?
 

My Computer

System One

  • OS
    Windows 11 Pro 64bit
    Computer type
    Laptop
    Manufacturer/Model
    PC Specialist Optimus VII V17-960 Gaming Laptop.
    CPU
    6th Gen Intel Core i7-6700HQ Quad Core processor.
    Memory
    16GB HyperX IMPACT 1600MHz SODIMM DDR3 (2 x 8GB)
    Graphics Card(s)
    NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
    Sound Card
    Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2 & Realtek
    Monitor(s) Displays
    Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
    Screen Resolution
    Full HD IPS display (1920 x 1080).
    Hard Drives
    4TB SSD (internal).
    1x 1TB & 1x 5TB external HDDs.
    Cooling
    STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
    Keyboard
    Logitech K800 wireless keyboard
    Mouse
    Logitech M705 wireless mouse
    Internet Speed
    Upto 100Mbps
    Browser
    Edge.
    Antivirus
    Windows Defender & MalwareBytes pro.
no to both
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom
    CPU
    3.70 gigahertz AMD Ryzen 7 2700X Eight-Core
    Motherboard
    Board: Gigabyte Technology Co., Ltd. B450 AORUS PRO-CF Serial Number: Default string Bus Clock: 100 megahertz UEFI: American Megatrends Inc. F41 07/22/2019
    Memory
    16 gb
    Graphics Card(s)
    NVIDIA GeForce GTX 1660 Ti [Display adapter] AUS BE27A [Monitor] (27.2"vis, s/n L5LMQS024809, May 2020)
    Sound Card
    (Creative SB X-Fi)
    Monitor(s) Displays
    AUS BE27A [Monitor] (27.2"vis, s/n L5LMQS024809, May 2020)
    Hard Drives
    5357.01 Gigabytes Usable Hard Drive Capacity
    3071.79 Gigabytes Hard Drive Free Space

    PIONEER BD-RW BDR-S12 [Optical drive]
    WD Virtual CD 0748 USB Device [Optical drive]

    Generic Storage Device USB Device [Hard drive] -- drive 4
    Samsung Portable SSD T5 SCSI Disk Device (1000.20 GB) -- drive 6, s/n FF7C28654321
    Samsung Portable SSD T5 SCSI Disk Device (1000.20 GB) -- drive 7, s/n C4A198654321
    Samsung SSD 860 EVO 1TB [Hard drive] (1000.20 GB) -- drive 0, s/n S3Z9NB0K718938M, rev RVT04B6Q, SMART Status: Healthy
    SanDisk Ultra Fit USB Device (62.11 GB) -- drive 3, s/n 4C530001190531118022
    SMI USB DISK USB Device (31.45 GB) -- drive 9, s/n AA00000000000489
    ST2000DM001-1ER164 [Hard drive] (2000.40 GB) -- drive 2, s/n W4Z3WSKK, rev CC26, SMART Status: Healthy
    WD My Passport 0748 USB Device [Hard drive] (1000.17 GB) -- drive 5, s/n WX71C62S3364
    WDC WD2500KS-00MJB0 [Hard drive] (250.06 GB) -- drive 1, s/n WD-WCANK4899486, rev 02.01C03, SMART Status: Healthy
    Mouse
    mx master 25
    Internet Speed
    50gps
    Antivirus
    Norton
Can you pair other bluetooth devices?
Is Bluetooth enabled on the iPhone? Is the phone showing the rotating circle under Other devices?
Check to see if airplane mode is enabled on the PC as well as the phone, if it is then turn this off.
 

My Computer

System One

  • OS
    Windows 11 Pro 64bit
    Computer type
    Laptop
    Manufacturer/Model
    PC Specialist Optimus VII V17-960 Gaming Laptop.
    CPU
    6th Gen Intel Core i7-6700HQ Quad Core processor.
    Memory
    16GB HyperX IMPACT 1600MHz SODIMM DDR3 (2 x 8GB)
    Graphics Card(s)
    NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
    Sound Card
    Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2 & Realtek
    Monitor(s) Displays
    Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
    Screen Resolution
    Full HD IPS display (1920 x 1080).
    Hard Drives
    4TB SSD (internal).
    1x 1TB & 1x 5TB external HDDs.
    Cooling
    STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
    Keyboard
    Logitech K800 wireless keyboard
    Mouse
    Logitech M705 wireless mouse
    Internet Speed
    Upto 100Mbps
    Browser
    Edge.
    Antivirus
    Windows Defender & MalwareBytes pro.
Bluetooth is enabled on the phone, the other devices rotating circle is rotating all the time, Airplane mode not set on pc nor on the phone
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom
    CPU
    3.70 gigahertz AMD Ryzen 7 2700X Eight-Core
    Motherboard
    Board: Gigabyte Technology Co., Ltd. B450 AORUS PRO-CF Serial Number: Default string Bus Clock: 100 megahertz UEFI: American Megatrends Inc. F41 07/22/2019
    Memory
    16 gb
    Graphics Card(s)
    NVIDIA GeForce GTX 1660 Ti [Display adapter] AUS BE27A [Monitor] (27.2"vis, s/n L5LMQS024809, May 2020)
    Sound Card
    (Creative SB X-Fi)
    Monitor(s) Displays
    AUS BE27A [Monitor] (27.2"vis, s/n L5LMQS024809, May 2020)
    Hard Drives
    5357.01 Gigabytes Usable Hard Drive Capacity
    3071.79 Gigabytes Hard Drive Free Space

    PIONEER BD-RW BDR-S12 [Optical drive]
    WD Virtual CD 0748 USB Device [Optical drive]

    Generic Storage Device USB Device [Hard drive] -- drive 4
    Samsung Portable SSD T5 SCSI Disk Device (1000.20 GB) -- drive 6, s/n FF7C28654321
    Samsung Portable SSD T5 SCSI Disk Device (1000.20 GB) -- drive 7, s/n C4A198654321
    Samsung SSD 860 EVO 1TB [Hard drive] (1000.20 GB) -- drive 0, s/n S3Z9NB0K718938M, rev RVT04B6Q, SMART Status: Healthy
    SanDisk Ultra Fit USB Device (62.11 GB) -- drive 3, s/n 4C530001190531118022
    SMI USB DISK USB Device (31.45 GB) -- drive 9, s/n AA00000000000489
    ST2000DM001-1ER164 [Hard drive] (2000.40 GB) -- drive 2, s/n W4Z3WSKK, rev CC26, SMART Status: Healthy
    WD My Passport 0748 USB Device [Hard drive] (1000.17 GB) -- drive 5, s/n WX71C62S3364
    WDC WD2500KS-00MJB0 [Hard drive] (250.06 GB) -- drive 1, s/n WD-WCANK4899486, rev 02.01C03, SMART Status: Healthy
    Mouse
    mx master 25
    Internet Speed
    50gps
    Antivirus
    Norton
sorry yes I can pair other devices on the phone
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom
    CPU
    3.70 gigahertz AMD Ryzen 7 2700X Eight-Core
    Motherboard
    Board: Gigabyte Technology Co., Ltd. B450 AORUS PRO-CF Serial Number: Default string Bus Clock: 100 megahertz UEFI: American Megatrends Inc. F41 07/22/2019
    Memory
    16 gb
    Graphics Card(s)
    NVIDIA GeForce GTX 1660 Ti [Display adapter] AUS BE27A [Monitor] (27.2"vis, s/n L5LMQS024809, May 2020)
    Sound Card
    (Creative SB X-Fi)
    Monitor(s) Displays
    AUS BE27A [Monitor] (27.2"vis, s/n L5LMQS024809, May 2020)
    Hard Drives
    5357.01 Gigabytes Usable Hard Drive Capacity
    3071.79 Gigabytes Hard Drive Free Space

    PIONEER BD-RW BDR-S12 [Optical drive]
    WD Virtual CD 0748 USB Device [Optical drive]

    Generic Storage Device USB Device [Hard drive] -- drive 4
    Samsung Portable SSD T5 SCSI Disk Device (1000.20 GB) -- drive 6, s/n FF7C28654321
    Samsung Portable SSD T5 SCSI Disk Device (1000.20 GB) -- drive 7, s/n C4A198654321
    Samsung SSD 860 EVO 1TB [Hard drive] (1000.20 GB) -- drive 0, s/n S3Z9NB0K718938M, rev RVT04B6Q, SMART Status: Healthy
    SanDisk Ultra Fit USB Device (62.11 GB) -- drive 3, s/n 4C530001190531118022
    SMI USB DISK USB Device (31.45 GB) -- drive 9, s/n AA00000000000489
    ST2000DM001-1ER164 [Hard drive] (2000.40 GB) -- drive 2, s/n W4Z3WSKK, rev CC26, SMART Status: Healthy
    WD My Passport 0748 USB Device [Hard drive] (1000.17 GB) -- drive 5, s/n WX71C62S3364
    WDC WD2500KS-00MJB0 [Hard drive] (250.06 GB) -- drive 1, s/n WD-WCANK4899486, rev 02.01C03, SMART Status: Healthy
    Mouse
    mx master 25
    Internet Speed
    50gps
    Antivirus
    Norton
Thanks, then check those phone settings I mentioned.
 

My Computer

System One

  • OS
    Windows 11 Pro 64bit
    Computer type
    Laptop
    Manufacturer/Model
    PC Specialist Optimus VII V17-960 Gaming Laptop.
    CPU
    6th Gen Intel Core i7-6700HQ Quad Core processor.
    Memory
    16GB HyperX IMPACT 1600MHz SODIMM DDR3 (2 x 8GB)
    Graphics Card(s)
    NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
    Sound Card
    Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2 & Realtek
    Monitor(s) Displays
    Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
    Screen Resolution
    Full HD IPS display (1920 x 1080).
    Hard Drives
    4TB SSD (internal).
    1x 1TB & 1x 5TB external HDDs.
    Cooling
    STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
    Keyboard
    Logitech K800 wireless keyboard
    Mouse
    Logitech M705 wireless mouse
    Internet Speed
    Upto 100Mbps
    Browser
    Edge.
    Antivirus
    Windows Defender & MalwareBytes pro.
I have, see my post
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom
    CPU
    3.70 gigahertz AMD Ryzen 7 2700X Eight-Core
    Motherboard
    Board: Gigabyte Technology Co., Ltd. B450 AORUS PRO-CF Serial Number: Default string Bus Clock: 100 megahertz UEFI: American Megatrends Inc. F41 07/22/2019
    Memory
    16 gb
    Graphics Card(s)
    NVIDIA GeForce GTX 1660 Ti [Display adapter] AUS BE27A [Monitor] (27.2"vis, s/n L5LMQS024809, May 2020)
    Sound Card
    (Creative SB X-Fi)
    Monitor(s) Displays
    AUS BE27A [Monitor] (27.2"vis, s/n L5LMQS024809, May 2020)
    Hard Drives
    5357.01 Gigabytes Usable Hard Drive Capacity
    3071.79 Gigabytes Hard Drive Free Space

    PIONEER BD-RW BDR-S12 [Optical drive]
    WD Virtual CD 0748 USB Device [Optical drive]

    Generic Storage Device USB Device [Hard drive] -- drive 4
    Samsung Portable SSD T5 SCSI Disk Device (1000.20 GB) -- drive 6, s/n FF7C28654321
    Samsung Portable SSD T5 SCSI Disk Device (1000.20 GB) -- drive 7, s/n C4A198654321
    Samsung SSD 860 EVO 1TB [Hard drive] (1000.20 GB) -- drive 0, s/n S3Z9NB0K718938M, rev RVT04B6Q, SMART Status: Healthy
    SanDisk Ultra Fit USB Device (62.11 GB) -- drive 3, s/n 4C530001190531118022
    SMI USB DISK USB Device (31.45 GB) -- drive 9, s/n AA00000000000489
    ST2000DM001-1ER164 [Hard drive] (2000.40 GB) -- drive 2, s/n W4Z3WSKK, rev CC26, SMART Status: Healthy
    WD My Passport 0748 USB Device [Hard drive] (1000.17 GB) -- drive 5, s/n WX71C62S3364
    WDC WD2500KS-00MJB0 [Hard drive] (250.06 GB) -- drive 1, s/n WD-WCANK4899486, rev 02.01C03, SMART Status: Healthy
    Mouse
    mx master 25
    Internet Speed
    50gps
    Antivirus
    Norton
Have you ever been able to pair the phone with any other device?
 

My Computer

System One

  • OS
    Windows 11 Pro 64bit
    Computer type
    Laptop
    Manufacturer/Model
    PC Specialist Optimus VII V17-960 Gaming Laptop.
    CPU
    6th Gen Intel Core i7-6700HQ Quad Core processor.
    Memory
    16GB HyperX IMPACT 1600MHz SODIMM DDR3 (2 x 8GB)
    Graphics Card(s)
    NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
    Sound Card
    Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2 & Realtek
    Monitor(s) Displays
    Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
    Screen Resolution
    Full HD IPS display (1920 x 1080).
    Hard Drives
    4TB SSD (internal).
    1x 1TB & 1x 5TB external HDDs.
    Cooling
    STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
    Keyboard
    Logitech K800 wireless keyboard
    Mouse
    Logitech M705 wireless mouse
    Internet Speed
    Upto 100Mbps
    Browser
    Edge.
    Antivirus
    Windows Defender & MalwareBytes pro.
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