Solved Realtek Audio Console app no longer works


Mark Phelps

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Windows 11
I recently did a clean-install of Win11 Pro and after reinstalling all the drivers and apps, noticed that the Realtek Audio Console app, which I got from the MS Store, no longer works. When I click on it, the window (with a black background) blinks but goes away right away.

I went to the store, saw it in my library list and downloaded and installed it again -- same results.

My Mobo supplier (ASRock) does not supply a download for this, so I have to use the MS store version.

Is there anything I can do at this point?

Is there any current alternative to this app -- available from some other source?
 
Windows Build/Version
Win11 Pro Bld 22631.1757

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Ryzen 5600X
    Motherboard
    ASRock Steel Legend
    Memory
    16GB
    Graphics Card(s)
    EVGA GT 710
    Sound Card
    None
    Monitor(s) Displays
    23",24", 19" - flat panels
    Screen Resolution
    1920x1200
    Hard Drives
    None - only M.2 SATA and NVMe drives
    PSU
    750W
    Case
    Antec
    Cooling
    stock Wraith cooler
    Keyboard
    Corsair gaming
    Mouse
    Logitech M720
    Internet Speed
    1Gb

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Stigg's Build
    CPU
    Intel Core i9-10900X
    Motherboard
    GIGABYTE X299X DESIGNARE 10G
    Memory
    Corsair 64 GB (4 x 16 GB) CMW64GX4M4C3000C15 Vengeance RGB Pro 3000Mhz DDR4
    Graphics Card(s)
    GIGABYTE GeForce GTX 1660 Super Mini ITX 6 GB OC
    Sound Card
    Realtek ALC1220
    Monitor(s) Displays
    Samsung 27" FHD LED FreeSync Gaming Monitor (LS27F350FHEXXY)
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 970 Pro Series 1TB M.2 2280 NVMe SSD
    Western Digital Red Pro WD8003FFBX-68B9AN0 8 TB, 7200 RPM, SATA-III
    Western Digital Red Pro WD8003FFBX-68B9AN0 8 TB, 7200 RPM, SATA-III
    PSU
    Corsair HX1200 1200W 80 Plus Platinum
    Case
    Fractal Design Define 7 Black Solid Case
    Cooling
    Noctua NH-D15 Chromax Black
    Keyboard
    Razer Ornata V2
    Mouse
    Razer DeathAdder Essential
    Internet Speed
    FTTN 100Mbps / 40Mbps
    Browser
    Mozilla Firefox
    Antivirus
    N/A
    Other Info
    Logitech BRIO 4k Ultra HD USB-C Webcam
  • Operating System
    Windows 10 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS ROG Zephyrus M GM501GS
    CPU
    Core i7-8750H
    Motherboard
    Zephyrus M GM501GS
    Memory
    SK Hynix 32 GB (2 x 16 GB) HMA82GS6CJR8N-VK 16 GB DDR4-2666 DDR4 SDRAM
    Graphics card(s)
    NVIDIA GeForce GTX 1070
    Sound Card
    Realtek ALC294
    Monitor(s) Displays
    AU Optronics B156HAN07.1 [15.6" LCD]
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung MZVKW512HMJP-00000 512 GB, PCI-E 3.0 x4
    Samsung SSD 860 QVO 4TB 4 TB, SATA-III
    PSU
    N/A
    Case
    N/A
    Cooling
    N/A
    Mouse
    Razer DeathAdder Essential
    Keyboard
    PC/AT Enhanced PS2 Keyboard (101/102-Key)
    Internet Speed
    FTTN 100Mbps / 40Mbps
    Browser
    Mozilla Firefox
    Antivirus
    N/A
    Other Info
    USB2.0 HD UVC Webcam
It's most likely the audio driver you've installed.

Realtek Audio Console Unable To Load After Windows 11 Reset

Where did you get your audio driver from? Get it from your motherboard's website.
The driver is Realtek_Audio(v6.0.9520.1_Nahimic) which I got from the ASRock website. I'm using the same driver on a Win10 Pro install on the same desktop and Realtek Audio Console works fine on that.

But, I went into Apps settings and clicked the Repair and Reset buttons for the app. Repair did not do anything, but reset worked!!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Ryzen 5600X
    Motherboard
    ASRock Steel Legend
    Memory
    16GB
    Graphics Card(s)
    EVGA GT 710
    Sound Card
    None
    Monitor(s) Displays
    23",24", 19" - flat panels
    Screen Resolution
    1920x1200
    Hard Drives
    None - only M.2 SATA and NVMe drives
    PSU
    750W
    Case
    Antec
    Cooling
    stock Wraith cooler
    Keyboard
    Corsair gaming
    Mouse
    Logitech M720
    Internet Speed
    1Gb
The driver is Realtek_Audio(v6.0.9520.1_Nahimic) which I got from the ASRock website. I'm using the same driver on a Win10 Pro install on the same desktop and Realtek Audio Console works fine on that.

But, I went into Apps settings and clicked the Repair and Reset buttons for the app. Repair did not do anything, but reset worked!!
All's well that ends well, Mark. 👏
The Realtek Audio Console can be troublesome at times.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Stigg's Build
    CPU
    Intel Core i9-10900X
    Motherboard
    GIGABYTE X299X DESIGNARE 10G
    Memory
    Corsair 64 GB (4 x 16 GB) CMW64GX4M4C3000C15 Vengeance RGB Pro 3000Mhz DDR4
    Graphics Card(s)
    GIGABYTE GeForce GTX 1660 Super Mini ITX 6 GB OC
    Sound Card
    Realtek ALC1220
    Monitor(s) Displays
    Samsung 27" FHD LED FreeSync Gaming Monitor (LS27F350FHEXXY)
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 970 Pro Series 1TB M.2 2280 NVMe SSD
    Western Digital Red Pro WD8003FFBX-68B9AN0 8 TB, 7200 RPM, SATA-III
    Western Digital Red Pro WD8003FFBX-68B9AN0 8 TB, 7200 RPM, SATA-III
    PSU
    Corsair HX1200 1200W 80 Plus Platinum
    Case
    Fractal Design Define 7 Black Solid Case
    Cooling
    Noctua NH-D15 Chromax Black
    Keyboard
    Razer Ornata V2
    Mouse
    Razer DeathAdder Essential
    Internet Speed
    FTTN 100Mbps / 40Mbps
    Browser
    Mozilla Firefox
    Antivirus
    N/A
    Other Info
    Logitech BRIO 4k Ultra HD USB-C Webcam
  • Operating System
    Windows 10 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS ROG Zephyrus M GM501GS
    CPU
    Core i7-8750H
    Motherboard
    Zephyrus M GM501GS
    Memory
    SK Hynix 32 GB (2 x 16 GB) HMA82GS6CJR8N-VK 16 GB DDR4-2666 DDR4 SDRAM
    Graphics card(s)
    NVIDIA GeForce GTX 1070
    Sound Card
    Realtek ALC294
    Monitor(s) Displays
    AU Optronics B156HAN07.1 [15.6" LCD]
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung MZVKW512HMJP-00000 512 GB, PCI-E 3.0 x4
    Samsung SSD 860 QVO 4TB 4 TB, SATA-III
    PSU
    N/A
    Case
    N/A
    Cooling
    N/A
    Mouse
    Razer DeathAdder Essential
    Keyboard
    PC/AT Enhanced PS2 Keyboard (101/102-Key)
    Internet Speed
    FTTN 100Mbps / 40Mbps
    Browser
    Mozilla Firefox
    Antivirus
    N/A
    Other Info
    USB2.0 HD UVC Webcam
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