SecureZip w/ Password not opening in Windows 11


johnwizjr

New member
Local time
7:40 AM
Posts
1
OS
Windows 11
Having a hard time figuring this out...
First, all the relevant factors.
My work laptop and my virtual space (VDI) are both Windows 10.
Running SAS Studio - Cloud Based App running on Windows 11 machines
SAS Studio using 'SecureZIP(R) Server Version 14 for Linux X86-64' when running code to ZIP a .xlsx file with PASSWORD.

I (Win10) run a piece of code to zip an Excel file and assign a passphrase via my SAS code.

Windows 10 users can see and open the password protected .zip file and the .xlsx
Windows 11 users can see the .xlsx but get a 'password is incorrect' error when attempting to open the file.

We've tried having a Win11 user run my code to create the .zip file, and even on the file THEY create themselves, the get an incorrect password error, essentially locking themselves out of their own file.
The ONLY thing I can figure is that Windows 11 now has native support for .rar and .zip and that prevents files written using SecureZip v.14 from being opened if they have a password??

Any advice or troubleshooting steps would be appreciated. Because I'm the guy trying to deliver a report, the perception is that, somehow, I am the root cause. As a contract resource, the heat on me is feeling more and more tangible.
 
Windows Build/Version
Windows 10 and Windows 11

My Computer

System One

  • OS
    Windows 11
Try this on the rcvng machines
Settings-Apps-Default Apps-.zip to secure zip
 

My Computer

System One

  • OS
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell

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