updating BIOS generates MS account problem


KrazyLurt

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Member
Local time
12:40 AM
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69
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windows 11
First off, I use a local account, so I am not signed in through Microsoft, only through Microsoft Store.

To midigate this issue I reset and repair the MS Store, sign out then sign in. And the message ends up to coming up after a week or so.
But I am not sure if this is coinsident or not.

Anyone have more information about this and perhaps a more instant solution??



Ms.store.png
 
Windows Build/Version
Windows 11 23H2 22631.2861
Last edited:

My Computer

System One

  • OS
    windows 11
I'm not 100% sure, but if you update the BIOS you are creating a new Computer, and you must re-activate windows.
at least that is how i understand it
 

My Computer

System One

  • OS
    Windows11 pro
    Computer type
    Laptop
    Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz, 2208 mhz 6 co
    Memory
    32 gb
    Screen Resolution
    1920x1080
    Hard Drives
    3.63 tb
Hi,
Yeah the good old hybrid ms account usage just signing into a single or ms apps you want to use
This is just asking for ms to switch you over bottom line you give the os your ms account login

Bios update just likely whipped tpm info not your windows activation key.
Lucky you're not bitlocked without access to your info.
 

My Computer

System One

  • OS
    Win-7-10-11Pro's
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer 17" Nitro 7840sn/ 2x16gb 5600c40/ 4060/ stock 1tb-os/ 4tb sn850x
    CPU
    10900k & 9940x & 5930k
    Motherboard
    z490-Apex & x299-Apex & x99-Sabertooth
    Memory
    Trident-Z Royal 4000c16 2x16gb & Trident-Z 3600c16 4x8gb & 3200c14 4x8gb
    Graphics Card(s)
    Titan Xp & 1080ti FTW3 & evga 980ti gaming
    Sound Card
    Onboard Realtek x3
    Monitor(s) Displays
    1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
    Screen Resolution
    1920-1080 not sure what the t.v is besides 43" class scales from 1920-1080 perfectly
    Hard Drives
    2-WD-sn850x 4tb/ 970evo+500gb/ 980 pro 2tb.
    PSU
    1000p2 & 1200p2 & 850p2
    Case
    D450 x2 & 1 Test bench in cherry Entertainment center
    Cooling
    Custom water loops x3 with 2x mora 360mm rads only 980ti gaming air cooled
    Keyboard
    G710+x3
    Mouse
    Redragon x3
    Internet Speed
    xfinity gigabyte
    Browser
    Firefox
    Antivirus
    mbam pro
I should add that this message doesn't show on every boot maybe 1/10 .

Thanks, I will "re-activate" my "license", wink wink
 

My Computer

System One

  • OS
    windows 11
Hi,
Yeah the good old hybrid ms account usage just signing into a single or ms apps you want to use
This is just asking for ms to switch you over bottom line you give the os your ms account login

Bios update just likely whipped tpm info not your windows activation key.
Lucky you're not bitlocked without access to your info.
Can I update the tpm?
 

My Computer

System One

  • OS
    windows 11
Hi,
I don't see any activation issue
This is purely a message to use a ms user account as you did with the store app but ms wants you to do it system wide in other words wave bye bye to local account.
You might be able to switch back to local account after.

Once you do sign into ms tpm should be recovered so they say anyway
TPM is beta usage no telling what will happen
You should get the bitlocker key on a usb flash drive as well.
 

My Computer

System One

  • OS
    Win-7-10-11Pro's
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer 17" Nitro 7840sn/ 2x16gb 5600c40/ 4060/ stock 1tb-os/ 4tb sn850x
    CPU
    10900k & 9940x & 5930k
    Motherboard
    z490-Apex & x299-Apex & x99-Sabertooth
    Memory
    Trident-Z Royal 4000c16 2x16gb & Trident-Z 3600c16 4x8gb & 3200c14 4x8gb
    Graphics Card(s)
    Titan Xp & 1080ti FTW3 & evga 980ti gaming
    Sound Card
    Onboard Realtek x3
    Monitor(s) Displays
    1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
    Screen Resolution
    1920-1080 not sure what the t.v is besides 43" class scales from 1920-1080 perfectly
    Hard Drives
    2-WD-sn850x 4tb/ 970evo+500gb/ 980 pro 2tb.
    PSU
    1000p2 & 1200p2 & 850p2
    Case
    D450 x2 & 1 Test bench in cherry Entertainment center
    Cooling
    Custom water loops x3 with 2x mora 360mm rads only 980ti gaming air cooled
    Keyboard
    G710+x3
    Mouse
    Redragon x3
    Internet Speed
    xfinity gigabyte
    Browser
    Firefox
    Antivirus
    mbam pro
Ok thanks for the info, yeah it might be MS nagging for using a local account. It's annoying and would be nice if this can be disabled. Also annoying that the wording is that there is a "problem" with my account...

Do TPM use a bitlocker key eventhough my drives arent encrypted?
 

My Computer

System One

  • OS
    windows 11
Ok thanks for the info, yeah it might be MS nagging for using a local account. It's annoying and would be nice if this can be disabled. Also annoying that the wording is that there is a "problem" with my account...

Do TPM use a bitlocker key eventhough my drives arent encrypted?
Hi,
Eventually yes bitlocker will activate one day especially on 23h2
So have a flash drive ready to use otherwise you rely on ms to actually work and decrypt your data. lol
 

My Computer

System One

  • OS
    Win-7-10-11Pro's
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer 17" Nitro 7840sn/ 2x16gb 5600c40/ 4060/ stock 1tb-os/ 4tb sn850x
    CPU
    10900k & 9940x & 5930k
    Motherboard
    z490-Apex & x299-Apex & x99-Sabertooth
    Memory
    Trident-Z Royal 4000c16 2x16gb & Trident-Z 3600c16 4x8gb & 3200c14 4x8gb
    Graphics Card(s)
    Titan Xp & 1080ti FTW3 & evga 980ti gaming
    Sound Card
    Onboard Realtek x3
    Monitor(s) Displays
    1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
    Screen Resolution
    1920-1080 not sure what the t.v is besides 43" class scales from 1920-1080 perfectly
    Hard Drives
    2-WD-sn850x 4tb/ 970evo+500gb/ 980 pro 2tb.
    PSU
    1000p2 & 1200p2 & 850p2
    Case
    D450 x2 & 1 Test bench in cherry Entertainment center
    Cooling
    Custom water loops x3 with 2x mora 360mm rads only 980ti gaming air cooled
    Keyboard
    G710+x3
    Mouse
    Redragon x3
    Internet Speed
    xfinity gigabyte
    Browser
    Firefox
    Antivirus
    mbam pro
Thanks buddy, a backup of the key to Google Drive might be sufficient also?

A bit off topic, but how do I backup my key? Looking through settings like bitlocker window, and TPM administrator I can't see any options to do a backup.
 

My Computer

System One

  • OS
    windows 11
I'm not 100% sure, but if you update the BIOS you are creating a new Computer, and you must re-activate windows.
at least that is how i understand it
Never happened to me updating the BIOS on my system. However, I've recently had some issues with Dell releasing an untested version which - somehow - got installed by Windows Update. All fixed now.
 

My Computer

System One

  • OS
    Windows 11 Pro v 23H2 (Build 22631.3527)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Precision 3660 Tower Workstation
    CPU
    12th Gen Intel(R) Core(TM) i9-12900 5.10 GHz
    Motherboard
    64-bit operating system, x64-based processor
    Memory
    32.00 GB
    Graphics Card(s)
    Intel UHD Graphics 770
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Dell P2714H Monitor
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x 512GB NVME PC801 NVMe SK hynix Boot
    1 x 1TB Seagate ST1000LM049-2GH172 Internal HDD
    1 x 1TB Seagate STGX4000400 External HDD
    1 x 2TB Seagate STGX4000400 External HDD
    1 x 4TB Seagate STGX4000400 External HDD
    PSU
    300 Watts
    Cooling
    Air
    Keyboard
    Microsoft Wired Keyboard 600
    Mouse
    Microsoft USB Basic Optical Mouse v2.0
    Browser
    Firefox
    Antivirus
    Windows Defender + Malwarebytes Premium
    Other Info
    BaseBoard Manufacturer Dell Inc.
    BaseBoard Product 0J1CP3
    BaseBoard Version A01
Thanks buddy, a backup of the key to Google Drive might be sufficient also?

A bit off topic, but how do I backup my key? Looking through settings like bitlocker window, and TPM administrator I can't see any options to do a backup.
Hi,
I just said have a flash drive ready when bitlocker does enable it's self
ATM it's not so no worries yet.
 

My Computer

System One

  • OS
    Win-7-10-11Pro's
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer 17" Nitro 7840sn/ 2x16gb 5600c40/ 4060/ stock 1tb-os/ 4tb sn850x
    CPU
    10900k & 9940x & 5930k
    Motherboard
    z490-Apex & x299-Apex & x99-Sabertooth
    Memory
    Trident-Z Royal 4000c16 2x16gb & Trident-Z 3600c16 4x8gb & 3200c14 4x8gb
    Graphics Card(s)
    Titan Xp & 1080ti FTW3 & evga 980ti gaming
    Sound Card
    Onboard Realtek x3
    Monitor(s) Displays
    1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
    Screen Resolution
    1920-1080 not sure what the t.v is besides 43" class scales from 1920-1080 perfectly
    Hard Drives
    2-WD-sn850x 4tb/ 970evo+500gb/ 980 pro 2tb.
    PSU
    1000p2 & 1200p2 & 850p2
    Case
    D450 x2 & 1 Test bench in cherry Entertainment center
    Cooling
    Custom water loops x3 with 2x mora 360mm rads only 980ti gaming air cooled
    Keyboard
    G710+x3
    Mouse
    Redragon x3
    Internet Speed
    xfinity gigabyte
    Browser
    Firefox
    Antivirus
    mbam pro
I see what you mean, yeah, a few spare usb sticks and drives are always is a space near me haha.
 

My Computer

System One

  • OS
    windows 11
Bottom line if ever you need to decrypt data or os drives it would be faster if the key is local instead of waiting for ms to retrieve the key from ms servers.
Plus tpm is supposed to keep the key but bios updates may kill it.
 

My Computer

System One

  • OS
    Win-7-10-11Pro's
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer 17" Nitro 7840sn/ 2x16gb 5600c40/ 4060/ stock 1tb-os/ 4tb sn850x
    CPU
    10900k & 9940x & 5930k
    Motherboard
    z490-Apex & x299-Apex & x99-Sabertooth
    Memory
    Trident-Z Royal 4000c16 2x16gb & Trident-Z 3600c16 4x8gb & 3200c14 4x8gb
    Graphics Card(s)
    Titan Xp & 1080ti FTW3 & evga 980ti gaming
    Sound Card
    Onboard Realtek x3
    Monitor(s) Displays
    1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
    Screen Resolution
    1920-1080 not sure what the t.v is besides 43" class scales from 1920-1080 perfectly
    Hard Drives
    2-WD-sn850x 4tb/ 970evo+500gb/ 980 pro 2tb.
    PSU
    1000p2 & 1200p2 & 850p2
    Case
    D450 x2 & 1 Test bench in cherry Entertainment center
    Cooling
    Custom water loops x3 with 2x mora 360mm rads only 980ti gaming air cooled
    Keyboard
    G710+x3
    Mouse
    Redragon x3
    Internet Speed
    xfinity gigabyte
    Browser
    Firefox
    Antivirus
    mbam pro
I use an MS account. I don't use Bitlocker at all.

I have had a BIOS update eliminate my Windows PIN. I have never lost activation.

I'm pretty sure that a BIOS update shouldn't affect activation. There are a number of features MS uses to identify a PC. Its MAC address may be the most important. (Which means that if you swapped a motherboard for a nominally identical model, MS may see it as a new machine and require re-activation. That may be done transparently online.)
 

My Computers

System One System Two

  • OS
    Windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) Kingston DDR5 5200 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    eVGA SuperNOVA 1600 GT
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    Alphacool Eisbaer Pro Aurora 360, with 3 Phanteks T30 fans
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8 TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
Yeah , it's a strange message if it's not through MS nagging about non local accounts .
 

My Computer

System One

  • OS
    windows 11
It has to do something with TPM which also stores activation keys. When you update/change BIOS that resets too. Must be very careful if using Bitlocker and always have a key stored somewhere else. When you set TPM in BIOS it should ask you to keep or delete keys.
 

My Computer

System One

  • OS
    W10 and Insider Dev.+ Linux Mint
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home brewed
    CPU
    AMD Ryzen 9 7900x
    Motherboard
    ASROCK b650 PRO RS
    Memory
    2x8GB Kingston 6000MHz, Cl 32 @ 6200MHz Cl30
    Graphics Card(s)
    Gigabyte Rx 6600XT Gaming OC 8G Pro
    Sound Card
    MB, Realtek Ac1220p
    Monitor(s) Displays
    3 x 27"
    Screen Resolution
    1080p
    Hard Drives
    Kingston KC3000. 1TBSamsung 970 evo Plus 500GB, Crucial P1 NVMe 1TB, Lexar NVMe 2 TB, Silicon Power M.2 SATA 500GB
    PSU
    Seasonic 750W
    Case
    Custom Raidmax
    Cooling
    Arctic Liquid Freezer III 360mm
    Internet Speed
    20/19 mbps
it would be faster if the key is local instead of waiting for ms to retrieve the key from ms servers.

It takes me about 30 seconds to reach my BitLocker recovery key at aka.ms/myrecoverykey from laptop or phone.

It would take me longer than that to locate the correct flash drive if it were stored locally.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
Just last month I updated BIOS and chose to reset TPM data, windows lost activation but troubleshooter fixed it.
 

My Computer

System One

  • OS
    W10 and Insider Dev.+ Linux Mint
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home brewed
    CPU
    AMD Ryzen 9 7900x
    Motherboard
    ASROCK b650 PRO RS
    Memory
    2x8GB Kingston 6000MHz, Cl 32 @ 6200MHz Cl30
    Graphics Card(s)
    Gigabyte Rx 6600XT Gaming OC 8G Pro
    Sound Card
    MB, Realtek Ac1220p
    Monitor(s) Displays
    3 x 27"
    Screen Resolution
    1080p
    Hard Drives
    Kingston KC3000. 1TBSamsung 970 evo Plus 500GB, Crucial P1 NVMe 1TB, Lexar NVMe 2 TB, Silicon Power M.2 SATA 500GB
    PSU
    Seasonic 750W
    Case
    Custom Raidmax
    Cooling
    Arctic Liquid Freezer III 360mm
    Internet Speed
    20/19 mbps

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