Solved DISM says component store reparable, but attempt to repair is stuck at 62.3%


cytherian

Well-known member
Local time
3:42 AM
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37
Location
Hoboken, NJ USA
OS
Windows 11 v. 22H2, Build 22621.2283
Back story: I've been having a memory problem that periodically triggers a BSOD. Windows 11 has generally been really good at recovering. I'm waiting for replacement RAM that UEFI testing found faulty.

Meanwhile, I ran SFC /scannow and found that the component store has many errors in it. I've run DISM before, with success. But this time? I just can't get beyond "dism.exe /online /cleanup-image /restorehealth". It progresses to 62.3% and then just hangs. After an hour, I just presumed it'll never complete and then aborted.

I have searched online and this number is apparently a frequent occurrence. But a viable solution is fleeting. So many recommendations given on different things to do, but I find none of it working. In fact, my component store is bad enough that running Windows 11 23H2 ISO image repair fails to complete, forcing a rollback.

Do I really need to wait longer, like multiple hours? Or is there some fault in play that won't let it complete? Is there a way to just do a complete brute-force refresh of the component store, to ensure all faults are gone?

I tried going the route of Windows 11 update for 23H2, but when I attempt it, I get this error: Download error - 0x80248007.
 

My Computers

System One System Two

  • OS
    Windows 11 v. 22H2, Build 22621.2283
    Computer type
    Laptop
    Manufacturer/Model
    HP ZBook Firefly 15 G7
    CPU
    i7-10610U
    Memory
    32Gb
    Graphics Card(s)
    Intel UHD 1GB
    Monitor(s) Displays
    0
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung SSD 1TB
    Mouse
    Logitech MX Master Mouse
  • Operating System
    Windows 10 v. 22H2, Build 19045.3448
    Computer type
    Laptop
    Manufacturer/Model
    HP / Pavilion 15-ab010nr
    CPU
    AMD A10-8700P, 10 Core 4C+6G, 1800Mhz, 2 cores, 4 logical processors
    Memory
    16GB
    Graphics card(s)
    AMD Radeon R6 Graphics, 512MB RAM
    Screen Resolution
    1366x768
    Hard Drives
    Samsung SSD EVO 860 1TB
    Mouse
    Logitech MX Master
    Browser
    Chrome, Opera, Edge
    Antivirus
    Windows Defender
Have you tried running DISM in safe mode?


Do I really need to wait longer, like multiple hours?
No, it should be done in max 20 or so minutes.
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI / MS-7B29
    CPU
    Intel i3 8100 @3.6Ghz
    Motherboard
    H310M PRO-VDH (MS-7B29)
    Memory
    1 x 16GB DDR4 @2400 MHz
    Graphics Card(s)
    Nvidia GeForce GT 1030 2GB SDDR4
    Sound Card
    Realtek VEN_10EC&DEV_0887 / NVIDIA VEN_10DE&DEV_0081
    Monitor(s) Displays
    Acer V226HQL
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 500 GB Crucial MX500 / HDD 1 TB TOSHIBA DT01ACA100
    PSU
    ATX, details unknown
    Case
    Everest 551B
    Cooling
    details unknown
    Keyboard
    Mechanical Gaming Hydra R7 - Rampage
    Mouse
    Logitech G703
    Internet Speed
    Down: 28Mbps / Up: 19Mbps
    Browser
    Microsoft Edge
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    Bluetooth: TP Link 5.0 Nano USB adapter UB500
    WLAN: D-Link 150 Pico USB adapter, N standard
    Web camera: Logitech C270 HD 720p @30fps
    Microphone: Trust MICO, model 23790
Try selecting Command Prompt and hit Enter key to see that will help or execute Dism command from recovery environment.

If Windows 10 or Windows 11 has missing or corrupted system files, in this video, i will guide you how to repair the corrupted system files using the DISM and SFC command tools from Windows Recovery Environment.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Have you tried running DISM in safe mode?



No, it should be done in max 20 or so minutes.
I hadn't... but I'm now trying to boot to safe mode to do this, but the commands given in that link are failing.

bcdedit /set "Windows 11" safeboot minimal
--> The integer data is not valid as specified.
--> Run "bcdedit /?" for command line assistance.
--> The parameter is incorrect.
 

My Computers

System One System Two

  • OS
    Windows 11 v. 22H2, Build 22621.2283
    Computer type
    Laptop
    Manufacturer/Model
    HP ZBook Firefly 15 G7
    CPU
    i7-10610U
    Memory
    32Gb
    Graphics Card(s)
    Intel UHD 1GB
    Monitor(s) Displays
    0
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung SSD 1TB
    Mouse
    Logitech MX Master Mouse
  • Operating System
    Windows 10 v. 22H2, Build 19045.3448
    Computer type
    Laptop
    Manufacturer/Model
    HP / Pavilion 15-ab010nr
    CPU
    AMD A10-8700P, 10 Core 4C+6G, 1800Mhz, 2 cores, 4 logical processors
    Memory
    16GB
    Graphics card(s)
    AMD Radeon R6 Graphics, 512MB RAM
    Screen Resolution
    1366x768
    Hard Drives
    Samsung SSD EVO 860 1TB
    Mouse
    Logitech MX Master
    Browser
    Chrome, Opera, Edge
    Antivirus
    Windows Defender
Hi, Cytherian.

It certainly should not take hours.


This is just me, so take it with a grain of salt... I would first run sfc /scannow, then run DISM command ~ Dism.exe /Online /Cleanup-Image /StartComponentCleanup > reboot > and run sfc /scannow again. And see what the result is.

Personally, I have never once had a need to run the 'Restorehealth' command.

Wishing you the best.
 

My Computer

System One

  • OS
    Windows 10 Pro 64-bit 22H2 19045.4046
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell/Vostro 470 (Year 2012)
    CPU
    Intel i7-3770 @ 3.40GHz
    Memory
    8 GB
    Graphics Card(s)
    AMD 7500 Radeon HD Series
    Sound Card
    Realtek Hi-Def Audio
    Monitor(s) Displays
    Dell U2412M
    Hard Drives
    1 TB 7200 HDD
    Keyboard
    Dell/USB
    Mouse
    Dell/USB
    Internet Speed
    100/10
    Browser
    Edge
    Antivirus
    Windows Security/MalwareBytes Premium
@cytherian
I can't help with the commands but does option 1 or 2 from tutorial not work?
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI / MS-7B29
    CPU
    Intel i3 8100 @3.6Ghz
    Motherboard
    H310M PRO-VDH (MS-7B29)
    Memory
    1 x 16GB DDR4 @2400 MHz
    Graphics Card(s)
    Nvidia GeForce GT 1030 2GB SDDR4
    Sound Card
    Realtek VEN_10EC&DEV_0887 / NVIDIA VEN_10DE&DEV_0081
    Monitor(s) Displays
    Acer V226HQL
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 500 GB Crucial MX500 / HDD 1 TB TOSHIBA DT01ACA100
    PSU
    ATX, details unknown
    Case
    Everest 551B
    Cooling
    details unknown
    Keyboard
    Mechanical Gaming Hydra R7 - Rampage
    Mouse
    Logitech G703
    Internet Speed
    Down: 28Mbps / Up: 19Mbps
    Browser
    Microsoft Edge
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    Bluetooth: TP Link 5.0 Nano USB adapter UB500
    WLAN: D-Link 150 Pico USB adapter, N standard
    Web camera: Logitech C270 HD 720p @30fps
    Microphone: Trust MICO, model 23790
@cytherian
I can't help with the commands but does option 1 or 2 from tutorial not work?
I was able to finally figure out that {default} was the preferred value (not "Windows 11"). But the bcdedit commands still failed. Thus, what I did was to run a command to force a shutdown and boot into command prompt. "shutdown /r /o /f /t 00"

The trouble is, in that state... SFC /scannow and DISM behave differently. SFC could not complete beyond 60% of validation. DISM does not recognize option "/cleanup-image". That boot into command prompt must cut back on some privileges, which interfere with these commands.
 

My Computers

System One System Two

  • OS
    Windows 11 v. 22H2, Build 22621.2283
    Computer type
    Laptop
    Manufacturer/Model
    HP ZBook Firefly 15 G7
    CPU
    i7-10610U
    Memory
    32Gb
    Graphics Card(s)
    Intel UHD 1GB
    Monitor(s) Displays
    0
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung SSD 1TB
    Mouse
    Logitech MX Master Mouse
  • Operating System
    Windows 10 v. 22H2, Build 19045.3448
    Computer type
    Laptop
    Manufacturer/Model
    HP / Pavilion 15-ab010nr
    CPU
    AMD A10-8700P, 10 Core 4C+6G, 1800Mhz, 2 cores, 4 logical processors
    Memory
    16GB
    Graphics card(s)
    AMD Radeon R6 Graphics, 512MB RAM
    Screen Resolution
    1366x768
    Hard Drives
    Samsung SSD EVO 860 1TB
    Mouse
    Logitech MX Master
    Browser
    Chrome, Opera, Edge
    Antivirus
    Windows Defender
Hi, Cytherian.

It certainly should not take hours.


This is just me, so take it with a grain of salt... I would first run sfc /scannow, then run DISM command ~ Dism.exe /Online /Cleanup-Image /StartComponentCleanup > reboot > and run sfc /scannow again. And see what the result is.

Personally, I have never once had a need to run the 'Restorehealth' command.

Wishing you the best.
Thanks. I had run SFC /SCANNOW and it did find issues. But the DISM /Online /Cleanup-Image /ScanHealth gave a prognosis that the component store was reparable. In the past I have run "RestoreHealth" and it worked with no problems. I've rebooted my problem computer and it's presently in a "Diagnosing your PC" mode (going on 20 minutes). But once done I'll try the /StartComponentCleanup. Do you know about the /ResetBase option as well? I'm going to leave that off, just in case, but it's in my notes from the last time I used DISM commands.
 

My Computers

System One System Two

  • OS
    Windows 11 v. 22H2, Build 22621.2283
    Computer type
    Laptop
    Manufacturer/Model
    HP ZBook Firefly 15 G7
    CPU
    i7-10610U
    Memory
    32Gb
    Graphics Card(s)
    Intel UHD 1GB
    Monitor(s) Displays
    0
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung SSD 1TB
    Mouse
    Logitech MX Master Mouse
  • Operating System
    Windows 10 v. 22H2, Build 19045.3448
    Computer type
    Laptop
    Manufacturer/Model
    HP / Pavilion 15-ab010nr
    CPU
    AMD A10-8700P, 10 Core 4C+6G, 1800Mhz, 2 cores, 4 logical processors
    Memory
    16GB
    Graphics card(s)
    AMD Radeon R6 Graphics, 512MB RAM
    Screen Resolution
    1366x768
    Hard Drives
    Samsung SSD EVO 860 1TB
    Mouse
    Logitech MX Master
    Browser
    Chrome, Opera, Edge
    Antivirus
    Windows Defender
Option one in the tutorial should get you to safe mode without having to use any commands.
Once you get to safe mode and logged in click on Start and type CMD in the search bar. Select CMD (admin) on the right. Run 'restorehealth' and 'sfc' there.
 

My Computers

System One System Two

  • OS
    Win 11 Pro & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
    CPU
    AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
    Motherboard
    ASUSTeK COMPUTER INC. X509DA (FP5)
    Memory
    12GB
    Graphics Card(s)
    RX Vega 10 Graphics
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    Samsung SSD 970 EVO Plus 2TB NVMe 1.3
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
@cytherian
my mistake sorry, dism should not be run in safe mode.
I've just tested on my pc and it doesn't work because it can't find sources.
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI / MS-7B29
    CPU
    Intel i3 8100 @3.6Ghz
    Motherboard
    H310M PRO-VDH (MS-7B29)
    Memory
    1 x 16GB DDR4 @2400 MHz
    Graphics Card(s)
    Nvidia GeForce GT 1030 2GB SDDR4
    Sound Card
    Realtek VEN_10EC&DEV_0887 / NVIDIA VEN_10DE&DEV_0081
    Monitor(s) Displays
    Acer V226HQL
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 500 GB Crucial MX500 / HDD 1 TB TOSHIBA DT01ACA100
    PSU
    ATX, details unknown
    Case
    Everest 551B
    Cooling
    details unknown
    Keyboard
    Mechanical Gaming Hydra R7 - Rampage
    Mouse
    Logitech G703
    Internet Speed
    Down: 28Mbps / Up: 19Mbps
    Browser
    Microsoft Edge
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    Bluetooth: TP Link 5.0 Nano USB adapter UB500
    WLAN: D-Link 150 Pico USB adapter, N standard
    Web camera: Logitech C270 HD 720p @30fps
    Microphone: Trust MICO, model 23790
@cytherian
my mistake sorry, dism should not be run in safe mode.
I've just tested on my pc and it doesn't work because it can't find sources.
Didn't check that, only sfc. (y)
 

My Computers

System One System Two

  • OS
    Win 11 Pro & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
    CPU
    AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
    Motherboard
    ASUSTeK COMPUTER INC. X509DA (FP5)
    Memory
    12GB
    Graphics Card(s)
    RX Vega 10 Graphics
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    Samsung SSD 970 EVO Plus 2TB NVMe 1.3
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
Question hardware guys. I'm curious why would it be advisable for this poster to keep running dism if he knows his ram is bad. From what he said it looks like he's known it for a while and used dism multiple times but his situation has continued to degrade further. All the commands in the world won't fix a hardware problem so isn't doing so just beating a dead horse and just maybe (possibly)creating a corruption problem once the defective hardware is replaced? Inquiring minds want to know.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Option one in the tutorial should get you to safe mode without having to use any commands.
Once you get to safe mode and logged in click on Start and type CMD in the search bar. Select CMD (admin) on the right. Run 'restorehealth' and 'sfc' there.
OK. I rebooted again, and this time I managed to restart in full safe mode (not command prompt). From there I could run SFC /scannow and DISM. The scanhealth flag worked and completed successfully. Running the StartComponentCleanup flag now... and YES, it just indicated that it completed successfully. I'm going to boot back to normal mode and then run SFC /scannow again to see if errors are cleared.

Should all of this progress be preserved when booting back to normal mode (not safe mode)?
 

My Computers

System One System Two

  • OS
    Windows 11 v. 22H2, Build 22621.2283
    Computer type
    Laptop
    Manufacturer/Model
    HP ZBook Firefly 15 G7
    CPU
    i7-10610U
    Memory
    32Gb
    Graphics Card(s)
    Intel UHD 1GB
    Monitor(s) Displays
    0
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung SSD 1TB
    Mouse
    Logitech MX Master Mouse
  • Operating System
    Windows 10 v. 22H2, Build 19045.3448
    Computer type
    Laptop
    Manufacturer/Model
    HP / Pavilion 15-ab010nr
    CPU
    AMD A10-8700P, 10 Core 4C+6G, 1800Mhz, 2 cores, 4 logical processors
    Memory
    16GB
    Graphics card(s)
    AMD Radeon R6 Graphics, 512MB RAM
    Screen Resolution
    1366x768
    Hard Drives
    Samsung SSD EVO 860 1TB
    Mouse
    Logitech MX Master
    Browser
    Chrome, Opera, Edge
    Antivirus
    Windows Defender
Question hardware guys. I'm curious why would it be advisable for this poster to keep running dism if he knows his ram is bad. From what he said it looks like he's known it for a while and used dism multiple times but his situation has continued to degrade further. All the commands in the world won't fix a hardware problem so isn't doing so just beating a dead horse and just maybe (possibly)creating a corruption problem once the defective hardware is replaced? Inquiring minds want to know.
That's a good question. I had issues with HP support validating the sending of replacement RAM for a 2nd time (it's a long story--the first replacement wasn't the same as original memory specs and my notebook refused to boot--couldn't even get to the BIOS). SO, I'm going to send in the notebook for them to handle it. I created a special account for the HP support team so I wanted to fix things enough so that the notebook can boot up.
 

My Computers

System One System Two

  • OS
    Windows 11 v. 22H2, Build 22621.2283
    Computer type
    Laptop
    Manufacturer/Model
    HP ZBook Firefly 15 G7
    CPU
    i7-10610U
    Memory
    32Gb
    Graphics Card(s)
    Intel UHD 1GB
    Monitor(s) Displays
    0
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung SSD 1TB
    Mouse
    Logitech MX Master Mouse
  • Operating System
    Windows 10 v. 22H2, Build 19045.3448
    Computer type
    Laptop
    Manufacturer/Model
    HP / Pavilion 15-ab010nr
    CPU
    AMD A10-8700P, 10 Core 4C+6G, 1800Mhz, 2 cores, 4 logical processors
    Memory
    16GB
    Graphics card(s)
    AMD Radeon R6 Graphics, 512MB RAM
    Screen Resolution
    1366x768
    Hard Drives
    Samsung SSD EVO 860 1TB
    Mouse
    Logitech MX Master
    Browser
    Chrome, Opera, Edge
    Antivirus
    Windows Defender
OK, good news. The SFC /scannow has confirmed.

My save point recovery had brought me back to 22H2, and before when I tried to use Windows Update to roll forward to 23H2, it would immediately fail. And I think that must've been something to do with the component store errors. I just now ran Windows Update and it did complete this time.

Anyway, the only way I could recover was running bcdedit to configure for safe mode (not command prompt only). From that mode, DISM would run in an elevated command prompt and allow using flag /StartComponentCleanup. That seems to have done the trick. Thanks to everyone here for their advice and assistance on this!
 

My Computers

System One System Two

  • OS
    Windows 11 v. 22H2, Build 22621.2283
    Computer type
    Laptop
    Manufacturer/Model
    HP ZBook Firefly 15 G7
    CPU
    i7-10610U
    Memory
    32Gb
    Graphics Card(s)
    Intel UHD 1GB
    Monitor(s) Displays
    0
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung SSD 1TB
    Mouse
    Logitech MX Master Mouse
  • Operating System
    Windows 10 v. 22H2, Build 19045.3448
    Computer type
    Laptop
    Manufacturer/Model
    HP / Pavilion 15-ab010nr
    CPU
    AMD A10-8700P, 10 Core 4C+6G, 1800Mhz, 2 cores, 4 logical processors
    Memory
    16GB
    Graphics card(s)
    AMD Radeon R6 Graphics, 512MB RAM
    Screen Resolution
    1366x768
    Hard Drives
    Samsung SSD EVO 860 1TB
    Mouse
    Logitech MX Master
    Browser
    Chrome, Opera, Edge
    Antivirus
    Windows Defender

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