I get error message for all office apps


provalogo

Member
Local time
9:55 AM
Posts
15
OS
windows 11 pro 64bit
Whenever I open any office apps I get this error message:

"we're sorry but (word or any office apps) has run into an error that is preventing it from working correctly.
word will need to be closed as a result. Would you like to repair now?"

When I click "repair now" the error message goes away and closes the word app. This applies to all
office apps including outlook.

When I try to repair it, neither quick repair or online repair work. After atempting to repair it, it takes quite a while to complete but then comes back with another error message. (see attachment)
Windows version: 22H2

Office version: 2021
 

Attachments

  • error.png
    error.png
    34.4 KB · Views: 1

My Computer

System One

  • OS
    windows 11 pro 64bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Build
    CPU
    AMD Ryzen 5 5600X
    Motherboard
    ASUS ROG STRIX B550-F GAMING
    Memory
    Corsair Vengeance LPX 16 GB (4 x 4 GB)
    Graphics Card(s)
    Radeon RX550 4GB
    Monitor(s) Displays
    Dell UltraSharp U2414H 23.8 inch Monitor (1920 x 1080)
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 250GB 850 EVO M.2 SATA SSD
    PSU
    Corsair Semi-Modular Power Supply Unit, 600 W
    Case
    NZXT H5 atx
    Cooling
    Noctua NH-L9a-AM4 chromax.black
Even though the online repair of the Office installation doesn't work have a look at the links within this link which suggest that OS repairs might work: -
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP EliteDesk 705 G5
    CPU
    AMD Ryzen 5 Pro 3400GE
    Memory
    8GB DDR4 SDRAM
    Graphics Card(s)
    Integrated AMD Radeon Vega 11
    Hard Drives
    256 GB PCIe NVMe M.2 SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron 15-3576
    CPU
    Intel Core i5-8250U
    Memory
    8 GB DDR4 - 2400 SODIMM
    Graphics card(s)
    Intel UHD Graphics 620
    Hard Drives
    256GB SK Hynix SC311 SATA SSD
thank you i repaired it by deleting the word folder in the registry,
I followed this video in youtube to reset it,and it worked for 2021 version

youtube video
 

My Computer

System One

  • OS
    windows 11 pro 64bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Build
    CPU
    AMD Ryzen 5 5600X
    Motherboard
    ASUS ROG STRIX B550-F GAMING
    Memory
    Corsair Vengeance LPX 16 GB (4 x 4 GB)
    Graphics Card(s)
    Radeon RX550 4GB
    Monitor(s) Displays
    Dell UltraSharp U2414H 23.8 inch Monitor (1920 x 1080)
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 250GB 850 EVO M.2 SATA SSD
    PSU
    Corsair Semi-Modular Power Supply Unit, 600 W
    Case
    NZXT H5 atx
    Cooling
    Noctua NH-L9a-AM4 chromax.black
Glad you are sorted. :-)
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP EliteDesk 705 G5
    CPU
    AMD Ryzen 5 Pro 3400GE
    Memory
    8GB DDR4 SDRAM
    Graphics Card(s)
    Integrated AMD Radeon Vega 11
    Hard Drives
    256 GB PCIe NVMe M.2 SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron 15-3576
    CPU
    Intel Core i5-8250U
    Memory
    8 GB DDR4 - 2400 SODIMM
    Graphics card(s)
    Intel UHD Graphics 620
    Hard Drives
    256GB SK Hynix SC311 SATA SSD

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